Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 891 Views
  • 7 replies
  • 2 likes
  • Other
  • 891 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17306 Views
  • 8 replies
  • 1 likes
  • Other
  • 17306 Views
  • 8 replies
  • 1 likes

Safety Issue: Playlist Followers

Not knowing who is following playlists is a safety issue.People with restraining orders, victims of domestic violence, and people with bullies & stalkers need to know who is watching.People with aggressive & nosey bosses need to know who is watching.

  • Casual Listener
  • Not knowing who is following playlists is a safety issue. People with restraining orders, victims of domestic violence, and people with bullies & stalkers need to know who is watching. People w...
  • Jose_M
  • Spotify Star
  • 286 Views
  • 1 replies
  • 1 likes
  • Other
  • 286 Views
  • 1 replies
  • 1 likes

My spotify playlist readds music to my playlist when playing music.

so i was kind of confused, when i started playing my playlist on desktop (PC), because nothing was in order, and when i played a track from that playlist, it would readd the track to the playlist, and it ruined the order in my playlist because of tha...

  • Casual Listener
  • so i was kind of confused, when i started playing my playlist on desktop (PC), because nothing was in order, and when i played a track from that playlist, it would readd the track to the playlist, an...
  • qvq
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 397 Views
  • 2 replies
  • 0 likes

Superuser Contribution XBOX ONE: Spotify app and quick spotify side menu need a visible shuffle button

PlanPremiumCountryUSA Device:Xbox OneOperating SystemXbox Live > Spotify AppFeature Request Locations:Xbox One Spotify AppXbox One Quick Side Menu Shortcut My Feature Request:Xbox One Spotify App: Playing something fast is super easy already, I just ...

Add shuffle button next to play button in main spotify app.jpg Add shuffle button next to play button in side menu.jpg
  • Casual Listener
  • Plan Premium Country USA  Device: Xbox One Operating System Xbox Live > Spotify App Feature Request Locations: Xbox One Spotify App Xbox One Quick Side Menu Shortcut  ...
  • SergioDavid
  • Roadie
  • 2144 Views
  • 3 replies
  • 0 likes
  • Connect
    music
    Other
  • 2144 Views
  • 3 replies
  • 0 likes

Spotify Audio gets permanently muted on Samsung wearables (Gear series) by fitness apps

PlanPremium DeviceGear S3 FrontierOperating SystemTizen 3.0.0.2 My Question or Issue Hey together!This is yet another topic concering the Spotify app on the Samsung watches. Since there is not much new information I wanted to bring some attention to ...

  • Newbie
  • Plan Premium   Device Gear S3 Frontier Operating System Tizen 3.0.0.2   My Question or Issue   Hey together! This is yet another topic concering the Spotify app on the Samsu...
  • jpmatarredona
  • Newbie
  • 1445 Views
  • 1 replies
  • 2 likes
  • Samsung
  • 1445 Views
  • 1 replies
  • 2 likes

Some songs and albums are dissapearing

PlanPremiumCountry SpainDeviceLG V30Operating SystemAndroid Oreo My Question or Issue Some Songs and albumshave started to dissapear. I have the green tickt but the album have less songs than yesterday. If I turn on the option "Show songs that can no...

  • Casual Listener
  • Plan Premium Country  Spain Device LG V30 Operating System Android Oreo   My Question or Issue  Some Songs and albumshave started to dissapear. I have the green tickt bu...
  • Sebasty
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 300 Views
  • 1 replies
  • 0 likes

The quality to download has decreased from extreme to high quality

PlanPremiumCountry SpainDeviceLG V30Operating SystemAndroid Oreo My Question or Issue I have just checked it and the option "Extreme Quality" to download it's not present. It has disappeared.

  • Casual Listener
  • Plan Premium Country  Spain Device LG V30 Operating System Android Oreo   My Question or Issue   I have just checked it and the option "Extreme Quality" to download it's not ...
  • jsannn
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 388 Views
  • 1 replies
  • 0 likes

[Mobile] Car Mode

PlanPremiumCountry United StatesDeviceiPhone 8+Operating SystemiOS 11.3.1 My Question or Issue Why the **bleep** am I forced to use Spotify’s POS car mode. When my phone connects to my bluetooth receiver, the app opens to a black screen with a Spotif...

  • Casual Listener
  •   Plan Premium Country  United States Device iPhone 8+ Operating System iOS 11.3.1   My Question or Issue  Why the **bleep** am I forced to use Spotify’s POS car mode. ...
  • nhlsharks291
  • Casual Listener
  • 1342 Views
  • 2 replies
  • 0 likes
  • Other
  • 1342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Listening on a Sonos speaker and phone at the same time on a family plan

Hi, My family has a family Spotify account with separate accounts for each person. These accounts usually work fine when two people are using it at the same time. However, when one person connects to our Sonos speaker, the other separate accounts are...

  • Newbie
  • Hi,   My family has a family Spotify account with separate accounts for each person. These accounts usually work fine when two people are using it at the same time. However, when one person co...
  • Aimee_T
  • Roadie
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Community Website is Frustrating

The community website is very frustrating to navigate. It's really sad to see with such a large company. Today I had an idea, went to the ideas area, and could not figure out how to post a new idea. I feel like the community website is neglected or i...

  • Music Fan
  • The community website is very frustrating to navigate. It's really sad to see with such a large company. Today I had an idea, went to the ideas area, and could not figure out how to post a new idea. ...
  • Aimee_T
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • Other
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong artist linked to upcoming shows

Hello, I just recieved an email about concerts near me with artists I listen to. But the one with Amber is incorrect. The email uses the image of Amber Liu, who is a kpop artist, but the concert it links to also has an Amber performing, but it is not...

  • Newbie
  •   Hello,   I just recieved an email about concerts near me with artists I listen to. But the one with Amber is incorrect. The email uses the image of Amber Liu, who is a kpop artist, but...
  • Aimee_T
  • Roadie
  • 388 Views
  • 1 replies
  • 0 likes
  • music
  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browser playing same few songs

PlanFreeCountry USADevicePCOperating SystemWindows 7 Professional My Question or IssueI have a playlist with some 600 songs. However, when I play it on random from Chrome, Spotify will only play about 30-40 songs and go back to the start. Furthermore...

  • Newbie
  • Plan Free Country  USA Device PC Operating System Windows 7 Professional   My Question or Issue I have a playlist with some 600 songs. However, when I play it on random from Chrom...
  • Aimee_T
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • Other
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution ps4 connectivity(?) issue

PlanPremiumCountry AustraliaDevicePS4 My Question or IssueHi,I have an ongoing problem with my ps4 Spotify app - been happening for months. After what seems a random time period - sometimes 10 seconds, sometimes 10 minutes or an hour - the app will s...

  • Music Fan
  • Plan Premium Country  Australia Device PS4  My Question or Issue Hi, I have an ongoing problem with my ps4 Spotify app - been happening for months. After what seems a random time pe...
  • SergioDavid
  • Roadie
  • 1339 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 1339 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app on Windows Phone stops playing playlists after first song

Hello, community! I have been using Spotify app for a while on my Windows Phone and suddenly have encountered this issue - on some playlists (not all) when trying to shuffle play the whole playlist it ends up only adding one song to the play queue an...

  • Casual Listener
  • Hello, community!   I have been using Spotify app for a while on my Windows Phone and suddenly have encountered this issue - on some playlists (not all) when trying to shuffle play the whole p...
  • j-c8jq8au_efo
  • Casual Listener
  • 1272 Views
  • 3 replies
  • 2 likes
  • 1272 Views
  • 3 replies
  • 2 likes

Cannot sign into Spotify using Microsoft Edge

PlanPremiumCountrySpain DeviceWeb playerOperating SystemWindows 10 / Microsoft edge My Question or IssueI cannnot log into Spotify using Microfot Edge.The issue was already raised under Windows section, but as it's related to the web player I have ad...

  • Music Fan
  • Plan Premium Country Spain  Device Web player Operating System Windows 10 / Microsoft edge   My Question or Issue I cannnot log into Spotify using Microfot Edge. The issue was al...
  • Jose_M
  • Spotify Star
  • 764 Views
  • 1 replies
  • 0 likes
  • Other
  • 764 Views
  • 1 replies
  • 0 likes

Why did they remove "La Última Vez"? ¿Por qué quitaron "La Última Vez"?

PlanPremiumCountry MexicoDeviceEveryoneOperating SystemEveryone My Question or Issue I have a question about why they removed the song from "The Last Time" by Anuel AA and Bad Bunny. I was looking for it and I didn't found it, I hope and resolve my d...

  • Casual Listener
  • Plan Premium Country  Mexico Device Everyone Operating System Everyone   My Question or Issue  I have a question about why they removed the song from "The Last Time" by Anuel...
  • Jose_M
  • Spotify Star
  • 13408 Views
  • 1 replies
  • 1 likes
  • music
  • 13408 Views
  • 1 replies
  • 1 likes

songs stop playing mid song on web player

PlanFreeCountry americaDeviceweb playerOperating SystemChrome os My Question or Issue My songs stop playing mid song and cant be played again until about 2 or 3 minutes until it automatically starts playing again

  • Casual Listener
  •   Plan Free Country  america Device web player Operating System Chrome os   My Question or Issue  My songs stop playing mid song and cant be played again until about 2 ...
  • Nico
  • Community Legend
  • 490 Views
  • 3 replies
  • 0 likes
  • music
  • 490 Views
  • 3 replies
  • 0 likes

Solved!! Is it possible to add a CD to Spotify on all devices?

Hey. Recently, some of Taylor Swift's music has been grayed out here in the UK, which is a shame, as I use Spotify on my game console to listen to music in the background. I have the CDs for the albums though, so is there a way I can put the CD music...

  • Newbie
  • Hey. Recently, some of Taylor Swift's music has been grayed out here in the UK, which is a shame, as I use Spotify on my game console to listen to music in the background.   I have the CDs for...
  • Bethany_Dawn
  • Community Legend
  • 13571 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
  • 13571 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you save a podcast?

It seems like you can't save (to a playlist) a specific podcast episode. Please tell me how to save a podcast.

  • Music Fan
  •   It seems like you can't save (to a playlist) a specific podcast episode. Please tell me how to save a podcast.
  • Alfredo
  • Roadie
  • 3664 Views
  • 1 replies
  • 6 likes
  • Other
  • 3664 Views
  • 1 replies
  • 6 likes

Superuser Contribution Margaret Whiting - Song Missing in Collectors Edition

Don't know where to put this but spotify:album:65jyp4cGOtqbrXlQs70yOn Has an error where the last song, Song 26 on Disc 1 ("Forever and Ever"), is actually Comme Ci Comme Ca from Song 1 Disc 2. All the songs following on from this are named incorrect...

  • Newbie
  • Don't know where to put this but    spotify:album:65jyp4cGOtqbrXlQs70yOn   Has an error where the last song, Song 26 on Disc 1 ("Forever and Ever"), is actually Comme Ci Comme Ca f...
  • Alfredo
  • Roadie
  • 411 Views
  • 1 replies
  • 0 likes
  • music
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Xbox One app is on a endless loading loop

I have tried every thing I can think of to exit out of this loop. The following have not fixed my problem: Restarting console Restarting wifiUseing Ethernet Unisntalling and reinstalling Connecting through other logged in devicesIf anyone knows a sol...

  • Newbie
  • I have tried every thing I can think of to exit out of this loop. The following have not fixed my problem:  Restarting console  Restarting wifi Useing Ethernet  Unisntalling and re...
  • Alfredo
  • Roadie
  • 722 Views
  • 1 replies
  • 0 likes
  • music
  • 722 Views
  • 1 replies
  • 0 likes