Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 15272 Views
  • 8 replies
  • 1 likes
  • Other
  • 15272 Views
  • 8 replies
  • 1 likes

other users are unable to find my profile

my centerpointlive account is not searchable from the windows app, the mac osx app and the ios app. Is there a way I can change this so that people can find me without connecting my account to facebook?

  • Casual Listener
  • my centerpointlive account is not searchable from the windows app, the mac osx app and the ios app. Is there a way I can change this so that people can find me without connecting my account to facebo...
  • jcbello09
  • Newbie
  • 401 Views
  • 3 replies
  • 1 likes
  • Other
  • 401 Views
  • 3 replies
  • 1 likes

Ich kann keine Titel mehr zu "Deine Musik" hinzufügen!

Hallo, seit einigen Wochen kann ich keine Titel mehr zu meiner Musik hinzufügen. Weder von der iOS App noch vom normalen Spotify Programm. Die neuen Titel werden zwar gespeichert, doch sind sobald ich das Programm schließe aus der Datenbank verschwun...

  • Newbie
  • Hallo, seit einigen Wochen kann ich keine Titel mehr zu meiner Musik hinzufügen. Weder von der iOS App noch vom normalen Spotify Programm. Die neuen Titel werden zwar gespeichert, doch sind sob...
  • 277 Views
  • 0 replies
  • 1 likes
  • 277 Views
  • 0 replies
  • 1 likes

Album incorrectly listed in "Appears On" - All platforms

I'm not entirely sure how to explain what is happening, but I thought one of my favorite albums had disappeared from Spotify until I noticed some of its tracks were still listed under the popular section of the artist page. Check marks next to the so...

  • Newbie
  • I'm not entirely sure how to explain what is happening, but I thought one of my favorite albums had disappeared from Spotify until I noticed some of its tracks were still listed under the popular sec...
  • 225 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 225 Views
  • 0 replies
  • 0 likes

Impossible to unsubscribe

Can I please not receive any more emails from spotlify? I have unsubscribed over 5 times and I am still receiving emails. I'm unhappy with the fact that I am still constantly receiving emails when you're website has told me that my address has been r...

  • Casual Listener
  • Can I please not receive any more emails from spotlify? I have unsubscribed over 5 times and I am still receiving emails. I'm unhappy with the fact that I am still constantly receiving emails when yo...
  • Jordi
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode doesnt work

I have one Playlist with this green arrow on the left side. But its still one. I really did the same with other Playlist but there is no arrow and no offline mode. The arrows next to the Songs arent green on the other lists. They are black and white....

  • Casual Listener
  • I have one Playlist with this green arrow on the left side. But its still one. I really did the same with other Playlist but there is no arrow and no offline mode. The arrows next to the Songs arent ...
  • Eliad
  • Casual Listener
  • 273 Views
  • 3 replies
  • 0 likes
  • 273 Views
  • 3 replies
  • 0 likes

Unable To Play My Songs Or New Songs That I Have Searched For

Hi! I've just purchased a Windows 8.1 Nokia Lumia 735 and downloaded the Spotify app. I can search for songs, but when they show up in the list, I am unable to play them. There is a little button with three dots next to the song that I want to play, ...

  • Newbie
  • Hi!   I've just purchased a Windows 8.1 Nokia Lumia 735 and downloaded the Spotify app. I can search for songs, but when they show up in the list, I am unable to play them. There is a little...
  • 180 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 180 Views
  • 0 replies
  • 0 likes

Solved!! is not available

Spotify is not available in my country Ukraine.Yeah, I know Ukraine is the **bleep**ing bottom, but...SO TELL WHAT ELSE CAN I DO????????

  • Casual Listener
  • Spotify is not available in my country Ukraine. Yeah, I know Ukraine is the **bleep**ing bottom, but... SO TELL WHAT ELSE CAN I DO????????
  • MattSuda
  • Spotify Star
  • 473 Views
  • 5 replies
  • 0 likes
  • 473 Views
  • 5 replies
  • 0 likes

Streaming von PC auf Sony Heimkinoanlage/TV?

Hallo, wie kann ich von meinem Laptop auf meinen TV oder meine Heimkinoanlage streamen?Von meinem Iphone funktioniert es, bei der spotify app auf meinem Laptop finde ich kein Streamingsymbol.. Vielen Dank!

  • Newbie
  • Hallo,    wie kann ich von meinem Laptop auf meinen TV oder meine Heimkinoanlage streamen? Von meinem Iphone funktioniert es, bei der spotify app auf meinem Laptop finde ich kein Strea...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Spotify connect on Samsung UE46D8000 TV Smart TV

Hi, You say app Soptify is available on connected Samsung TV but I can't log on my SAMSUNG UE46D8000 to Spotify. Hox can do that ? Thanks

  • Newbie
  • Hi,   You say app Soptify is available on connected Samsung TV but I can't log on my SAMSUNG UE46D8000 to Spotify. Hox can do that ?   Thanks
  • user-removed
  • Not applicable
  • 606 Views
  • 1 replies
  • 0 likes
  • Other
  • 606 Views
  • 1 replies
  • 0 likes

[WP8.1] Spotify app closes unexpectedly

Hi there! Does anybody else experience the following odd Spotify app behaviour?: Tapping on account name closes Spotify app immediately. I have tested this on Lumia 620 (Windows 8.1 Update - 8.10.14219.341) and Lumia 630 (Windows 8.1 - 8.10.12397.895...

  • Newbie
  • Hi there!   Does anybody else experience the following odd Spotify app behaviour?:   Tapping on account name closes Spotify app immediately.   I have tested this on Lumia 6...
  • user-removed
  • Not applicable
  • 626 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 626 Views
  • 1 replies
  • 0 likes

Playlist plays but doesn't show...

A friend send me a playlist by email and when I try to open it, it starts playing on Spotify but I can`t view it - even when I click on the View All On Spotify button -, therefore I can't follow it. I've tried to locate it through his profile, by it ...

  • Newbie
  • A friend send me a playlist by email and when I try to open it, it starts playing on Spotify but I can`t view it - even when I click on the View All On Spotify button -, therefore I can't follow it. ...
  • user-removed
  • Not applicable
  • 161 Views
  • 1 replies
  • 1 likes
  • Other
  • 161 Views
  • 1 replies
  • 1 likes

Send To not working

Can't send or receive playlists to a friend. Followed the procedure but can't find her Spotify username on the Send To search, nor can she find my username.

  • Newbie
  • Can't send or receive playlists to a friend.  Followed the procedure but can't find her Spotify username on the Send To search, nor can she find my username.
  • user-removed
  • Not applicable
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Spotify Connect Scrobbling

When using Spotify Connect my listened tracks won't scrobble, is there anything I can do about this or should the feature first be updated?

  • Casual Listener
  • When using Spotify Connect my listened tracks won't scrobble, is there anything I can do about this or should the feature first be updated?
  • user-removed
  • Not applicable
  • 192 Views
  • 1 replies
  • 0 likes
  • Other
  • 192 Views
  • 1 replies
  • 0 likes

Transfer Playlist

I've had a 'free' Spotify account for years, and have linked to a number of playlists. Some created by others, some created by me. I have since created a new account, (with a more meaningful name) which is premium. What I want to know is, how can I c...

  • Casual Listener
  • I've had a 'free' Spotify account for years, and have linked to a number of playlists. Some created by others, some created by me. I have since created a new account, (with a more meaningful name) wh...
  • MattSuda
  • Spotify Star
  • 188 Views
  • 2 replies
  • 0 likes
  • 188 Views
  • 2 replies
  • 0 likes

The XX Album

I don't know why the XX's first album isn't working. I keep hitting it and it sends me to the 2nd album. Is this a problem on my end? They are my favorite band if their album isn't available...after TSwift not being here anymore...I'm thinking of dea...

  • Casual Listener
  • I don't know why the XX's first album isn't working.  I keep hitting it and it sends me to the 2nd album.  Is this a problem on my end? They are my favorite band if their album isn't availa...
  • MattSuda
  • Spotify Star
  • 490 Views
  • 1 replies
  • 0 likes
  • music
  • 490 Views
  • 1 replies
  • 0 likes

Song only plays for seconds: on Windows 8.1, Samsung Tablet AND Cellphone. What's GOING ON?

I tried to use Spotify lately. Tried using it in my laptop first but songs will just play for seconds and the music player will stop automatically, then tried it in my samsung tablet, and the same happened, then tried it in my phone and the same. Wha...

  • Newbie
  • I tried to use Spotify lately. Tried using it in my laptop first but songs will just play for seconds and the music player will stop automatically, then tried it in my samsung tablet, and the same ha...
  • 162 Views
  • 0 replies
  • 0 likes
  • Other
  • 162 Views
  • 0 replies
  • 0 likes

[Webpage] Android Play Store link outdated

The "Get it on Google Play" link on https://play.spotify.com currently links to https://play.google.com/store/apps/details?id=com.spotify.mobile.android.ui This link is outdated, and results in the standard "We're sorry, the requested URL was not fou...

  • Casual Listener
  • The "Get it on Google Play" link on https://play.spotify.com currently links to   https://play.google.com/store/apps/details?id=com.spotify.mobile.android.ui   This l...
  • 218 Views
  • 0 replies
  • 0 likes
  • Other
  • 218 Views
  • 0 replies
  • 0 likes

[PNR] Pioneer SC-LX77 vanished from Spotify Connect list

This used to work fine but suddenly the Pioneer unit is missing from the Connect list both in iPad app and iPhone app. I have done reboot/restart of all devices (iPhone, iPad, Asus/Wifi-router, and the SC-LX77), I have checked UPnP on the router, I h...

  • Newbie
  • This used to work fine but suddenly the Pioneer unit is missing from the Connect list both in iPad app and iPhone app. I have done reboot/restart of all devices (iPhone, iPad, Asus/Wifi-router, and t...
  • SeaSkip
  • Newbie
  • 443 Views
  • 2 replies
  • 1 likes
  • 443 Views
  • 2 replies
  • 1 likes

Bluetooth progress bar faulty

Hi, I have an iPhone 5S (iOS 8.1.2) with Spotify 2.2.0.2464 installed as a paid for service. I also have a Nokia 735 (WinPhone 8.10.14157.200) with Spotify 4.0.5385.29845 installed and beautifully in sync with the iPhone 5s. However, when I connect t...

  • Newbie
  • Hi, I have an iPhone 5S (iOS 8.1.2) with Spotify 2.2.0.2464 installed as a paid for service.    I also have a Nokia 735 (WinPhone 8.10.14157.200) with Spotify 4.0.5385.29845 installed...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes