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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I added my daughter to my family plan which is showing up on the list of
added accounts but won't let her listen to her playlist properly, it
just still says shuffle and has adds etc. Any ideas why? And how to
correct this?
I added my daughter to my family plan which is showing up on the list of added accounts but won't let her listen to her playlist properly, it just still says shuffle and has adds etc. Any ideas w...
Ayer cancele mi plan de suscripción individual y contrate 1 de
suscripción duo anual, el problema surge que me sigue apareciendo que
estoy en plan individual hasta el 11-01-2024 siendo que tengo el recibo
de un plan duo.Tengo el comprobante y todo pe...
Ayer cancele mi plan de suscripción individual y contrate 1 de suscripción duo anual, el problema surge que me sigue apareciendo que estoy en plan individual hasta el 11-01-2024 siendo que tengo el r...
I have 'checked' a number of playlists to share with my child through
the Grown-up section of the Spotify Kids app. However, when going to the
'Shared with you' area, the page is blank. I have re-installed the app,
un-checked and re-checked the playl...
I have 'checked' a number of playlists to share with my child through the Grown-up section of the Spotify Kids app. However, when going to the 'Shared with you' area, the page is blank. I have re-i...
El dia de hoy debo pagar mi plan pero al momento de generarlo el banco
me descuenta y hablando con ellos necesito un certificado del comercio
que indique el valor del pago, la fecha y que diga que no se reflejo
El dia de hoy debo pagar mi plan pero al momento de generarlo el banco me descuenta y hablando con ellos necesito un certificado del comercio que indique el valor del pago, la fecha y que diga que no...
I changed to an annual duo plan 1 day before the end of my normal paid
subscription, I paid for it and everything was fine but I don't see the
option to add a new user to share the plan with.This will be reflected
on the 13th which is when I was norm...
I changed to an annual duo plan 1 day before the end of my normal paid subscription, I paid for it and everything was fine but I don't see the option to add a new user to share the plan with. This...
Son ödeme alınamadığı için hesabıma giremiyorum. Şu an başka bir aile
planında ekli olduğum için de ödeme bilgilerini guncelleyemiyorum nasıl
ödememi tamamlayabilirin
Son ödeme alınamadığı için hesabıma giremiyorum. Şu an başka bir aile planında ekli olduğum için de ödeme bilgilerini guncelleyemiyorum nasıl ödememi tamamlayabilirin
Excluí uma conta premium familiar e reativei outra conta antiga premium
familiar. Minha esposa não consegue voltar para a conta antiga pois
aparece uma mensagem de que não pode ser incluída em plano família em
período menor que 12 meses. Já excluí a ...
Excluí uma conta premium familiar e reativei outra conta antiga premium familiar. Minha esposa não consegue voltar para a conta antiga pois aparece uma mensagem de que não pode ser incluída em plano ...
Als mijn dochter om de week het weekend bij mij is, werkt het Family
account dan ook in de periode dat ze niet bij mij is? Met andere
woorden, hoe en hoe vaak controleert Spotify of ze op het adres woont
dat hoort bij het hoofdaccount? Feitelijk woon...
Als mijn dochter om de week het weekend bij mij is, werkt het Family account dan ook in de periode dat ze niet bij mij is? Met andere woorden, hoe en hoe vaak controleert Spotify of ze op het adres w...
PlanPremiumCountryUSA My Question or Issue My son got a spotify gift
card for Christmas. He's already a part of my family plan and I just saw
the fine print(after trying to redeem) that it can only be used for a
Individual Spotify Premium account. Wh...
Plan Premium Country USA My Question or Issue My son got a spotify gift card for Christmas. He's already a part of my family plan and I just saw the fine print(after trying to r...
I have been paying for premium family but my family can log in with
their accounts because it say "you need to live at the same address" I
have confirmed my address in the account setting several times and I
watch my family members put in the same ad...
I have been paying for premium family but my family can log in with their accounts because it say "you need to live at the same address" I have confirmed my address in the account setting several t...
Både jag och min fru, Eva Claesson, har Spotify utan reklam. Betalar ju
för det.. När jag gick med i "Family" där Eva nu skall ingå, fick hon
plötsligt reklam i sinn "Spotify" Hur skall vi göra för att hon skall
slippa reklamen?Hälsningar David
Både jag och min fru, Eva Claesson, har Spotify utan reklam. Betalar ju för det.. När jag gick med i "Family" där Eva nu skall ingå, fick hon plötsligt reklam i sinn "Spotify" Hur skall vi göra för a...
I am currently on holiday in another country and I was reminded to join
the family membership although I can't as I already changed my country
because of the messages that have appeared and now I cannot change my
location.Please help
I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I c...
I am currently on holiday in another country and I was reminded to join
the family membership although I can't as I already changed my country
because of the messages that have appeared and now I cannot change my
location.Please help
I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I c...
Trying to add son to premium, default address city is wrong and he is
getting an error message that the address is wrong but he tried
correcting it and it's unable to be corrected. Please help. Address
should be 118 Kings Road Plymouth Meeting PA; yo...
Trying to add son to premium, default address city is wrong and he is getting an error message that the address is wrong but he tried correcting it and it's unable to be corrected. Please help. Addre...
PlanFree/PremiumPremium FamilyCountryU.S.Device(iPhone 8, Samsung Galaxy
9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows
10,etc.) My Question or IssueMy son sent me a link for Spotify premium
family plan and it worked, but onc...
Plan Free/Premium Premium Family Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Q...