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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
75832 Views
63 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
92562 Views
72 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Newbie
74951 Views
42 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Casual Listener
206893 Views
266 replies
35 likes
We moved a year ago and I changed my country a few days ago - now my spouse can't join the premium plan anymore because it says she's trying from a different country.I tried the solutions given in other posts - like changing browser and trying with P...
We moved a year ago and I changed my country a few days ago - now my spouse can't join the premium plan anymore because it says she's trying from a different country. I tried the solutions given i...
Spotify Star
298 Views
1 replies
0 likes
Me salio 12 y fraccion si el premiun era de 6490 por q me salio tanto
Me salio 12 y fraccion si el premiun era de 6490 por q me salio tanto
Moderator
303 Views
1 replies
0 likes
My Question or Issue Hi. I'm the owner of a Spotify Premium Family plan and I've sent the invitation link to all of my 3 flatmates. Two of them were able to join in without any problem, but one got a warning (before they could even type the address) ...
My Question or Issue Hi. I'm the owner of a Spotify Premium Family plan and I've sent the invitation link to all of my 3 flatmates. Two of them were able to join in without any problem, but one got a...
Spotify Legend
362 Views
1 replies
0 likes
First I had trouble payment on the cell, the app didn't accept any kind of payment. I was able to pay on the laptop and change from duo to family but now the cell doesn't show the change.
First I had trouble payment on the cell, the app didn't accept any kind of payment. I was able to pay on the laptop and change from duo to family but now the cell doesn't show the change.
Spotify Legend
192 Views
1 replies
0 likes
Not able to access my plan
Not able to access my plan
Spotify Legend
240 Views
1 replies
0 likes
Do you accept corporate credit cards as payment.
Do you accept corporate credit cards as payment.
Moderator
286 Views
1 replies
0 likes
PlanFamily/PremiumCountryUSA Deviceiphones My Question or IssueMy roommates and I have a family plan and it is saying that one of my roommates cannot join. All my other roommates were able to join except one. We all live in the same place so I don’t ...
Plan Family/Premium Country USA Device iphones My Question or Issue My roommates and I have a family plan and it is saying that one of my roommates cannot join. All my other r...
Spotify Star
277 Views
1 replies
0 likes
It says "something goes wrong. After: try again (in a green square)". I have the family plan and I want to add a person but I can't because of that.
It says "something goes wrong. After: try again (in a green square)". I have the family plan and I want to add a person but I can't because of that.
Spotify Legend
445 Views
1 replies
0 likes
En mis estados de cuenta encuentro pagos por $155 en el mismo mes, uno el 06 de nov. 2022 y otro el 25 de nov.2022 como cuenta individual pero yo estoy afiliada a el plan familiar y cuanto entro a mi cuenta solo me aparece estar afiliada al plan fami...
En mis estados de cuenta encuentro pagos por $155 en el mismo mes, uno el 06 de nov. 2022 y otro el 25 de nov.2022 como cuenta individual pero yo estoy afiliada a el plan familiar y cuanto entro a mi...
Moderator
374 Views
1 replies
0 likes
PlanPremium FamilyCountryFinlandDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI recently joined our family subscription of Spotify Premium. I am the fourth person in the family group. When I click on my account I see the subscription statu...
Plan Premium Family Country Finland Device iPhone 8 Operating System iOS 10 My Question or Issue I recently joined our family subscription of Spotify Premium. I am the fourth p...
Casual Listener
1390 Views
7 replies
0 likes
l appli Spotify kifs ne marche pas avec mon compte family
l appli Spotify kifs ne marche pas avec mon compte family
Moderator
264 Views
1 replies
0 likes
We wrote the same address , but it doesn't work. You have to fix it
We wrote the same address , but it doesn't work. You have to fix it
Moderator
404 Views
1 replies
0 likes
PlanPremium for FamilyCountryEgyptMy Question or IssueHi,So I'm trying to pay using the one-time option for my family plan and I keep running into this error (attached down below), I'm currently still subscribed to the monthly plan and I intend to pa...
Plan Premium for Family Country Egypt My Question or Issue Hi, So I'm trying to pay using the one-time option for my family plan and I keep running into this error (attached down below), I'm c...
Spotify Legend
514 Views
3 replies
0 likes
I am part of a family premium package (not the main holder). I do not longer want to be part of it and delete my personal account. How can i do this without deleting the accounts of the others?
I am part of a family premium package (not the main holder). I do not longer want to be part of it and delete my personal account. How can i do this without deleting the accounts of the others?
Spotify Star
294 Views
1 replies
0 likes
Spotify Duo. We both live in Spain but I used to live in Chile. Now that we live together we wanted to share Spotify but it says when she wants to join that she lives in other country.
Spotify Duo. We both live in Spain but I used to live in Chile. Now that we live together we wanted to share Spotify but it says when she wants to join that she lives in other country.
Spotify Star
310 Views
1 replies
0 likes
My wife didn't see the mail to confirm our address and can't use our premium plan. When she uses the invitation link, she is rejected because her address can't be confirmed. Device Samsung S20 FE Operating System Windows 10 I pay for a family plan an...
...amsung S20 FE Operating System Windows 10 I pay for a family plan and I want that my wife can use it as expected. How to fix it please? Her username "<snip - Moderator Edit>"**bleep**
Spotify Star
461 Views
1 replies
0 likes
I just upgraded to family plan because me and kids all use the app, it said if I update to family plan we can all listen to DIFFERENT songs simultaneously from our own devices cuz normally if I'm listening to a song and my son hops on and plays a dif...
I just upgraded to family plan because me and kids all use the app, it said if I update to family plan we can all listen to DIFFERENT songs simultaneously from our own devices cuz normally if I'm l...
Moderator
286 Views
1 replies
0 likes
Every time I've tried to get my husband's account added (using a link copied from the Family Plan setting) he gets 'There was a problem, please try again later'. He's putting in our address exactly as it's listed on the Family Plan settings. At first...
Every time I've tried to get my husband's account added (using a link copied from the Family Plan setting) he gets 'There was a problem, please try again later'. He's putting in our address exactly a...
Casual Listener
373 Views
2 replies
0 likes
I have sent the link to my family and thy still can't log into my account. it says there address never matches.
I have sent the link to my family and thy still can't log into my account. it says there address never matches.
Moderator
260 Views
1 replies
0 likes
PlanFamily PremiumCountryArgentinaDeviceSamsung Galaxy J7 NeoOperating SystemAndroid Pie My Question or IssueI can't log in on my account with the spotify app, it says that premium stopped even though I still have premium on my pc and the lite versio...
Plan Family Premium Country Argentina Device Samsung Galaxy J7 Neo Operating System Android Pie My Question or Issue I can't log in on my account with the spotify app, it says that p...
Moderator
376 Views
1 replies
0 likes
