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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20352 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179519 Views
32 replies
9 likes
Tenia el spotify estudiantes pero luego cambie al familiar, lo pague y todo pero ahora en lugar de que me salga el familiar activo solo me aparece que mi plan de estudiantes aumento, pero lo que quiero es el familiar que pague
Tenia el spotify estudiantes pero luego cambie al familiar, lo pague y todo pero ahora en lugar de que me salga el familiar activo solo me aparece que mi plan de estudiantes aumento, pero lo que quie...
Moderator
371 Views
1 replies
0 likes
I am a college student and not living at home. Sometimes, I get connected to my home devices if my family is using them at the same time. I can't listen to my stuff at the same time as they are because Spotify is using my account for all the Spotify ...
I am a college student and not living at home. Sometimes, I get connected to my home devices if my family is using them at the same time. I can't listen to my stuff at the same time as they are b...
Spotify Legend
390 Views
1 replies
0 likes
PlanFree/PremiumCountrynetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewanneer ik mijn abonnement wil wijzigen van premium naar family krijg ik alleen de ...
...anneer ik mijn abonnement wil wijzigen van premium naar family krijg ik alleen de optie wijzigen naar student
Spotify Legend
479 Views
1 replies
0 likes
I have a premium account. But when I am playing a playlist, spotify starts playing recommended songs. When I try to switch off shuffle, it days I am trying to access a premium feature. My account is all ip to date.
I have a premium account. But when I am playing a playlist, spotify starts playing recommended songs. When I try to switch off shuffle, it days I am trying to access a premium feature. My account is ...
Composer
674 Views
6 replies
0 likes
I received a message informing that my premium individual plan would expire. I took the opportunity to change the plan to a family subscription. Then I paid for the family subscription for a year in advance. Now my account still says I'm on individua...
I received a message informing that my premium individual plan would expire. I took the opportunity to change the plan to a family subscription. Then I paid for the family subscription for a year i...
Not applicable
1001 Views
4 replies
0 likes
el plan es spotify duo
el plan es spotify duo
Moderator
1509 Views
1 replies
0 likes
The explicit content filter was turned on for a user, and promptly turned off. After repeated quitting and reopening of the Spotify app, removal and addition of the user to the Premium Family plan, the user can still not listen to explicit music. Wha...
The explicit content filter was turned on for a user, and promptly turned off. After repeated quitting and reopening of the Spotify app, removal and addition of the user to the Premium Family plan, t...
Moderator
412 Views
1 replies
0 likes
I want a separate bill every month for Spotyfi.
I want a separate bill every month for Spotyfi.
Moderator
219 Views
1 replies
0 likes
Pago premiun dúo pero a mí marido no lo deja acceder a Spotify premiun. Solo el gratuito
Pago premiun dúo pero a mí marido no lo deja acceder a Spotify premiun. Solo el gratuito
Spotify Legend
161 Views
1 replies
0 likes
I just ordered Spotify Family on 03/05/2023. May I add her on her Birthday, 03/22/2023?
I just ordered Spotify Family on 03/05/2023. May I add her on her Birthday, 03/22/2023?
Spotify Star
185 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePixel 6Operating SystemLatest at time My Question or IssueWhenever I try to open the button to upgrade from Premium to Family in the app, it just loads a white screen and doesn't go anywhere. I have tried force closin...
Plan Premium Country Australia Device Pixel 6 Operating System Latest at time My Question or Issue Whenever I try to open the button to upgrade from Premium to Family in the app, i...
Spotify Star
206 Views
1 replies
0 likes
I received a link from the owner of the Premium Family to join, but after entering the address, which is the same one as the owners, I get an error message that something went wrong, try again later. It happens on both mobile phone and laptop. I was ...
I received a link from the owner of the Premium Family to join, but after entering the address, which is the same one as the owners, I get an error message that something went wrong, try again later....
Spotify Star
440 Views
1 replies
0 likes
Já consultei o cartão e tenho saldo não estou entendendo o motivo de não funcionar. Tenho a mais de 5 anos e nunca aconteceu isso.
Já consultei o cartão e tenho saldo não estou entendendo o motivo de não funcionar. Tenho a mais de 5 anos e nunca aconteceu isso.
Community Legend
212 Views
1 replies
0 likes
Since the premium account is ad-free I don't know why this is happeningI have tried to log out of my account and log on again, also this is happening on iPhone and mac app versions.
Since the premium account is ad-free I don't know why this is happening I have tried to log out of my account and log on again, also this is happening on iPhone and mac app versions.
Casual Listener
302 Views
2 replies
0 likes
PlanFamily Premium 6 peoppleCountryBrazilDeviceAll devices.Operating SystemAll OSs My Question or IssueI am part of a family premium group. All other people on the group has access. For me there is a warning the the head of the family has problem pay...
Plan Family Premium 6 peopple Country Brazil Device All devices. Operating System All OSs My Question or Issue I am part of a family premium group. All other people on the group h...
Roadie
1477 Views
9 replies
1 likes
When i am without wifi connection, my Spotify doesn't register than i have downloaded my songs.
When i am without wifi connection, my Spotify doesn't register than i have downloaded my songs.
Spotify Legend
275 Views
1 replies
0 likes
When I want to play my music, certain songs just don't play at all. The timeline stays on 0:00 and I don't hear a thing.
When I want to play my music, certain songs just don't play at all. The timeline stays on 0:00 and I don't hear a thing.
Community Legend
331 Views
1 replies
1 likes
old thread that looks like no one answered and my daughter is having the same issue joining my family plan yet two of her siblings joined right away with no trouble
old thread that looks like no one answered and my daughter is having the same issue joining my family plan yet two of her siblings joined right away with no trouble &n...
Moderator
256 Views
1 replies
0 likes
The app says she hasn't paid yet. But she doesn't have to pay, I have. She has an iphone
The app says she hasn't paid yet. But she doesn't have to pay, I have. She has an iphone
Moderator
319 Views
1 replies
0 likes
Bonjour,J’ai un abonnement famille et j’ai invité ma fille avec le lien envoyé par mail, malheureusement elle est déconnectée systématiquement chaque jours, je dois sans cesse la réinviter, elle avait un abonnement étudiant mais je l’ai invitée sur l...
...vait un abonnement étudiant mais je l’ai invitée sur le family pour réduire les couts. Quelqu’un peux m’expliquer ce qui se passe? Merci
Moderator
302 Views
1 replies
0 likes
