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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Constantly dropping in random tracks that are not in my playlist, it is so frustrating I am about to cancel my subscription
The card that was used to pay for Spotify was lost and canceled. Spotify then kicked everyone off of premium and when we put in a new card for Spotify premium family all the family members that tried to join. Got the error that they can only join one...
mi banco me cambio el plastico y hoy recibi un mensaje que spoti no pudo realizar el cobro, me pide actualizar mi cuenta, al momento de actualizar me pide todos los datos como cuenta nueva hasta borro los miembros de mi familia esto es normal??
My son have lost his phone and got a new one. He need the link to gett in to our spotify familyplan again.
I don't know where is the problem, but I have been charged twice in one month.I was being charged in 17th of every month and I wanted to change that day to be the 1st of every month and I saw that solution in Spotify community website.IDK if that is ...
It Keeps saying My Address is invalid. I live at this address.
PlanPremium FamilyCountry Device(iPhone 11)Operating System(iOS 16) My Question or IssueHello - I've been paying for a premium family plan for over a year, but still have not been able to play music on two different devices simultaneously. And before...
I have the receipt for this month and it's still showing me update your payment method ASAP massageNote i payed with PayPal and i haven't lost any of the premium features yet
So I have a family plan and 5 of us are currently using the family plan. The 6th person (my daughter) was accidentally signed out and now she is trying to join back in. However, the address on file for us is in the US and we are currently living in S...
Tenia mi premium familiar anual pero en la renovación quedó mensual y no deja cambiarlo de nuevo a pago Anual que hago?
The option for payment only available using e-wallet or phone credit
We now have an account each, but we can not listen at the some time. We have family plan.
HelloI am currently travelling in Australia. My family has the family premium plan. Some how I got logged out and now I can’t log back in again. So my father invited to the plan. So when a write in the address in Sweden to verify. It says I can’t log...
Before I go and upgrade my premium to family I wanted to see if it would even be worth it first. I live with my mom and my brother. My brother's work has him working on site in oil rigs and related jobs so he isnt home for a few months at a time but ...
My premium Family account has been set back to Free by telphone company KPN in the netherlands, but I have my premium family account contracted with spotify and not KPN! KPN said they cant help me anymore because I'm not their client anymore. I can't...
My wife and I share a single account in a family plan. We listen primarily at home and when my wife is in her car. If I am at home and my wife is in the car, we cannot both play music. I would like to set up a separate, but initially identical accoun...
Right now, my son and I have separate profiles, I as the manager and he as a Member. Thinking about adding my wife, upgrading to Family. Would my son's profile, along with all of his playlists, be deleted? It says this: "The other person on this plan...
I upgraded my free account to a Family plan. I finished the initial payment of €0,01 because of the free month (the payment evidence is in my account) but apparently I didn’t finish the address question in time. Now I’m unable to finish the process s...
I own a family premium plan and so far my family members have been able to connect, but it hasn´t been working for one of them. We´ve been trying, by putting the address exacly as I have it but he´s still getting free and listening to commercial, how...
Premium Duo Address verification does not work with absolut identical address. This was checked on same computer with this both accounts and same address. Checked with Mobile phone and additional a failure was send "..different country.." but the adr...