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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 106722 Views
  • 32 replies
  • 6 likes
  • 106722 Views
  • 32 replies
  • 6 likes

Superuser Contribution Buenas tardes en mi plan familiar no puedo agregar los que quiero incluir

No me permite la app ingresar y no se cobró la suscripción en forma automática por eso tuve q volver a ingresar tarjeta y ahora no están en el plan los que tenía

  • Visitor
  • No me permite la app ingresar y no se cobró la suscripción en forma automática por eso tuve q volver a ingresar tarjeta y ahora no están en el plan los que tenía
  • MihailY
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I purchased spotify last month on the 17th of January. On the 17th of February i was charged the monthly fee. Because January was my first month with a spotify account it is supposed to be free for that month. I'd like to know if the fee that was cha...

  • Casual Listener
  • I purchased spotify last month on the 17th of January. On the 17th of February i was charged the monthly fee. Because January was my first month with a spotify account it is supposed to be free for t...
  • eliyasanua2003
  • Casual Listener
  • 140 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 140 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't manage my playlist

I can't back nor forward tracks and it's not using my likes playlist. It's like a free version but I can choice songs whenever I want

  • Newbie
  • I can't back nor forward tracks and it's not using my likes playlist. It's like a free version but I can choice songs whenever I want
  • Lyubka
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family-share playlists EDITABLE by everyone, please

My fam all wanted to switch from Pandora, and while I can see the appeal of having a little more access to music; some of the settings are beyond frustrating!!! We just got started and there is no more "collaboration" setting, wth?? And why is there ...

  • Visitor
  • My fam all wanted to switch from Pandora, and while I can see the appeal of having a little more access to music; some of the settings are beyond frustrating!!! We just got started and there is no mo...
  • AlejaR
  • Moderator
  • 54 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 54 Views
  • 1 replies
  • 0 likes

Superuser Contribution We have a family premium. But using google auth show "free" version

My wife is admin on the family premium.Her invite was to my google account (february 2019).My iphone is logged in (gmail and password) and shows premium.When using windows downloaded app and logging in via google auth (which seems to be only option),...

  • Casual Listener
  • My wife is admin on the family premium. Her invite was to my google account (february 2019). My iphone is logged in (gmail and password) and shows premium. When using windows downloaded app and l...
  • Alex
  • Moderator
  • 90 Views
  • 2 replies
  • 0 likes
  • 90 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connect family account

Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????

  • Visitor
  • Everytime they try to link to my family plan there's an error but no explanation. What do I have to do????
  • Lyubka
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero actualizar pago de cuenta familiar premium pero me pide empezar de

Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez

  • Visitor
  • Ayuda . Solo quiero actualizar pago pero sin perder los datos del plan familiar , no quiero enviar los datos de cada miembro otra vez
  • AlejaR
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution sesion spotify familiar

Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?

  • Visitor
  • Al cerrar sesion spotify familiar siendo yo quien administra, se cierra tambien de los miembros del plan?
  • Eni
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Saving a member's playlist after removing him from family Premium membership

Hi to you all, I have a premium family membership and unfortunately one of the members passed away recently.I have sent from his account the favorite songs playlist to mine, so I can enjoy it also. However, I would like to remove his account so I can...

  • Newbie
  • Hi to you all,   I have a premium family membership and unfortunately one of the members passed away recently. I have sent from his account the favorite songs playlist to mine, so I can e...
  • Maxim
  • Spotify Star
  • 64 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 64 Views
  • 1 replies
  • 0 likes

Duo Premium not working

I invited my boyfriend but it says he's in another country but he's not?

  • Visitor
  • I invited my boyfriend but it says he's in another country but he's not?
  • Maxim
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

combining accounts - do you lose your playlists?

My Question or IssueI want to convert my daughters and my plans (separate) into a duo premium plan. If I do this, will she lose her playlists?

  • Visitor
  •   My Question or Issue I want to convert my daughters and my plans (separate) into a duo premium plan.  If I do this, will she lose her playlists?
  • Maxim
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Want to switch from Premium Family to Premium Duo

PlanPremium FamilyCountryGermanyMy Question or IssueWhen I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (we are just two people). Somehow I can not switch to Duo option...

  • Newbie
  • Plan Premium Family Country Germany My Question or Issue When I started Spotify Premium back in 2018, there was no Duo option, that's why I have the Family account, which I don't really need (w...
  • Alex
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 61 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution FAMILY AND ECHO ALEXA

PlanFamilyCountry UK My Question or Issue I pay £14.99/month for family subscription. I have 2 Alexas and an Echo Dot. I can't wok out how to have spotify running on each Alexa device, but different music on each through Spotify. We can only seem to ...

  • Newbie
  • Plan Family Country  UK     My Question or Issue   I pay £14.99/month for family subscription. I have 2 Alexas and an Echo Dot. I can't wok out how to have spotify r...
  • Not applicable
  • 293476 Views
  • 77 replies
  • 8 likes
  • Family & Alexa
  • 293476 Views
  • 77 replies
  • 8 likes

Solved!! Compte famille et partage de informations

Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ?Merci !

  • Casual Listener
  • Bonjour, est-ce qu'un compte famille impose que tout les membres se suivent et voient les détails (suivis, playlists, abonnés) des comptes ? Merci !
  • Bittencourt
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes