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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Me llegó la notificación de que mis familiares tenían que verificar su dirección para el.plan familiar, pero a dos de ellos no les llegó el correo. A uno de ellos solo le llegó notificando la expulsión del plan.
I was late confirming my address for my husband's Spotify Premium Family account. Now I no longer have access to the family account and am I not allowed to become a member for a year? That seems like a severe penalty to me. Can I somehow still partic...
Recent is het adres van ons Family Plan gewijzigd. Echter, nu is mijn Premium account omgezet naar Free, daar het adres niet meer klopte. Het nieuwe adres is echter nog steeds van toepassing, dus ik weet niet hoe ik dit aanpas en weer kan aansluiten ...
PlanPremiumCountryHolland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI found out that the address was not correct for our account so I changed it to our actual ...
I have a premium family account. One of my family member's phone broke down... how can I add her again without losing all the playlists?
Hi I’ve been having this issue for about a year. My mum and I are in a Family Plan. When my mum plays music off her Spotify it plays through my Spotify account, but connects to her google home speaker. Meaning that when she uses her Spotify and selec...
I cannot add my wife and daughter to my family package because it does not accept the address, why?
PlanPremium FamilyCountryGuatemala My Question or IssueA family member couldn't verify the family address now he's locked out of joining any family plan for a year! Can someone provide a solution? I find no way to contact support. I need to find a so...
We have multiple users with individual accounts and we are looking to go to a family plan. Will each member keep their own playlists and receive their own Spotify Wrapped at the end of the year?
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to change my account from premium to family premium. I've cancelled by subscription but...
Bonjour, mon épouse qui se trouve sur mon abonnement famille vient de changer de GSM en prenant un Iphone et elle a des publicités après avoir chargé l’application que faire pour ne plus en avoir ? Merci pour votre réponse. Translation : "My wife whi...
Bonjour à tous, J'ai une petite question? Nous avons souscrit à l'abonnement premium Family aujourd'**bleep**, je me suis affilié à l'abonnement suite à l'invitation de ma mère. Je suis bien enregistré dans le compte Family premium mais pourtant quan...
The description of the Premium Family plan says it covers up to 6 PREMIUM accounts but the Basic Family says it covers up to 6 BASIC accounts. However, there is no description of the difference between a basic and a premium account. The only differen...
My family plan got cancelled for a couple months so I had been paying for my own premium with a friend through the duo plan. I want to rejoin my family plan but it won't allow me. It is already being paid for and I live in the same household as all o...
PlanPremium family Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: my mom has the family plan for all of us siblings but she is looking at canceling. How do I switch to a single premium plan but keep all my music and rec...
PlanPremiumCountryAustraliaDevicevarious androidsOperating System My Question or IssueMy children have been kicked off my family account because they didn't verify their address within a 7 day period of having received an email. Now being told they c...
If we already have two individual premium plans and want to upgrade to a family premium will the family members who already have plans lose their wrapped lists when joining the family plan?
My wife runs the show so wants to become the family plan manager. How do I change her profile to become the plan manager and me to plan member?
Have been on said family plan for 3 years moved to America about a year ish ago and woke up and I’m kicked out and they can’t invite me back
Trying to join as a member of a family plan from the manager of a duo, but I keep receiving an error whenever I attempt to verify the address. No further information is provided with the error, just to try again.