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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I wanna change my subscription from Family to Duo but I don't wanna lose my music or playlist. Beasuse when I try to change plan one of the info that appear is "Members of your Spotify Premium Family plan will immediately lose access to Premium"
My wife and I both had premium individual plans but recently switched to a premium family plan to add our son. I have been able to switch mine and invite her she accepted the invite and entered the info. Her profile info shows she is logged into the ...
PlanFamily PremiumCountryUSA Device(iPhone 15) My Question or IssueMy daughter got a new phone, and because her old one fried, she couldn't transfer anything over to the new one. She doesn't remember her username or password to re-log in to her Spoti...
PlanFamily PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei added members to the family plan and they received an email that i canceled the family ...
why if both accounts have the same address dosen't let me take the invitation?
PlanFamily PremiumCountryBrazil My Question or IssueMy account is logged in to Facebook. I accidentally logged in through Google and signed up for the Family Plan. So this month I canceled the Plan on that wrong Google account and re-registered on my...
PlanPremiumCountryFrance (and Switzerland for credit card)Device(iPhone 13,14,15)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My stored credit card expired, I lost premium and my family members lost access.I updated to...
Hello.I am already a member of a family account, but I would like to leave this account and open my own family account. Will this delete my playlists?Thanks, Karoline
I want to buy the family plan but 1 of my future members doesn’t live at my home. Is this a problem? I want to add my parents to my plan who don’t live with me. Can they still be 1 of my members?
PlanPremiumCountryUnited States My Question or IssueI am currently using a friend’s Family plan for premium since I was staying with them for an extended time, but I am going to soon be using my parent’s Family Plan for premium since I’m going to be ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I can't change Family Members in my Family Premium account. On the support page titled "Manage Your Family Member...
PlanFamilyCountrySwedenDeviceiPhoneOperating System(iOS) My Question or IssueWhen trying to set up my son's Kids account on his own iPhone I am requested to sign in to my premium family account from the Spotify Kids app on his device, but the only wa...
I am sitting right next to my son and trying to add him to my family plan. I can send him the invite, but when he clicks it says he isn’t at the same address as me. We tried restarting his iPad and relogging back in but nothing helps. We were traveli...
At some point last night everyone was booted from my family plan. We live at the same address, I have attempted to invite then again but they can only accept once every 12 months. Is there a way to invite them sonthey can accept itPlanFamilt/PremiumC...
I am a Family Plan member and want to gift the Plan owner some Audiobook top up hours - however I can't find the price in £ of what each block of 10 hours costs. Can anyone tell me the current price? Thanks!
spotify generates recommendations on the start screen with albums, that have scary covers like "Sehnsucht" from "Rammstein". This is very frightening for my 8 years old sun who now hesitates to open the app again.I already excluded the artist "Rammst...
Desde de janeiro estou sem plano e fui entrar no plano duo com meu parceiro e não posso, esta me pedindo 12 meses para troca. Como sei quanto tempo falta para eu poder entrar em outro plano?
let me use the desktop app
PlanFree/PremiumCountryUSADeviceAll DevicesOperating SystemAll Operating Systems My Question or IssueI am on vacation for 12 days. I just arrived back home to an email inbox with a disabled Spotify account and an egregious 7 day address verification ...