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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Could I change my plan from duo to family and only pay the rest and continue till my subscription ends
I am having the same issue, except my country is showing as US, and it needs to be UAE. It's not giving me the option to update it. I am in the US currently, but reside in UAE with my family and entered our address and its saying I'm not able to be a...
When i tried to enter the system forced me to re-register which I somehow did, but it is now saying I have a trial period in which to consider whether to join premium. However we are already paying for this under the family account which I cannot acc...
Hello, I used spotify premium in family account for years now, but on 19.03 i was kicked out for no reason. Then i contact our host and we check that I'm no more in family. Hi try to invite me, but i see that message: You can’t join this planWe could...
I was trying to join my brother's premium family plan but the app is saying that I am trying to join from a different country. I already checked that my account is set to Malaysia as previous posts suggested. My payments are all in terms of MYR but i...
Unable to join family plan in the same home. We are sat opposite each other in the same registered address and the message received is unable to join as you are not within the same country? PlanFamily plan Country DeviceiPhone Operating SystemApple M...
My daughter was to late to verify her adres and now she cannot acces her account any more
Help I set up a family plan so that we can all have our own accounts but when I log into Spotify kids on their tablet it says I can't set it up because the plan manager does that but I AM the plan manager
PlanPremium FamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy parents are on the premium family plan with me but they are still getting ads on their S...
We moved to another country. As the family plan manager I changed the address and sent invite links to all members. 3 joined successfully, 1 is not allowed. It says that he is in another country although he is right next to me and puts the exact same...
So I've been trying to get a family plan, till last week I could get it for year.I no longer see that option Attaching images for reference.
I have just upgraded to a family plan. My son has a phone (11 yrs old) and I want to put him on the family account. It says he needs an account, I've tried to set one up but I can't because he is not old enough. If I log in as me it says I have it on...
I'm having a problem like that. I am from one country and we move to another with my family. I have more family members living with me now in this new country and address. I have space in my family account but i can't invite them. I want to remark "w...
I have sent the invite to my daughter, but she is unable to join my family. I had removed her and am trying to add her back. She has a gmail account. She can sign into the app where she is a free member, but can't sign in to the spotify account websi...
My family and I are on holiday in a different country and I would like to add a family member to the already existing family account. During the process of registration we’re asked to put in our address. Our underage son obviously still lives with us...
My husband drives my daughter to school in my car. Rivian will only allow one Spotify account connected to the vehicle. So my podcast won’t play (at home as I’m getting ready for the day) when he is driving her to school. I have a family plan. Please...
PlanPremium Family My Question or IssueHello, we need help with Premium Family account, plan manager is not using spotify anymore and we want to have option to manage our members. Plan manager tried to change for his position one of our plan members,...
PlanPremiumCountryUK My Question or IssueI pay for Spotify Premium Family and have sent an invite link to use the 5th of 6 available members.When I log in to my account from my PC the user name is listed in the plan. When I log in to their account fr...
I am trying to join our Premium Family plan as a member after being a plan owner of a Premium Duo plan. When I click on the link to login and join the account (tried on both phone and laptop), I am able to sign in to my account and search my address,...
I was using a Family plan, but now I have a Duo plan just for me and my wife. Every time we try to use the link, we receive the same message