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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
HalloBei der Anmeldung eines Familienmitgliedes wird immer wieder die Adresse als falsch deklariert, obwohl Sie übereinstimmt mit der Adresse de Aboinhabers. Ich kann dager meinen Sohn nicht bei Spotify Premium registrieren.Danke für die Hilfe
I want to switch from student to family plan. i have a week until student plan expires. if i switch right now, will i be charged the family plan amount today and again next week when student plan expires? Or will i be charged today and not again unti...
We are typing the same address as the main members address
I am in a Duo plan with my brother, me being admin.Now my father set it up to start Family plan, but when I entered the adress (we all live in the same house) it says there is a problem. I already canceled my brother from duo plan, and I cannot join ...
(there is not a Premium Duo category as of yet)My wife and I recently upgraded to Premium Duo. We have 3x Spotify Apps running on different devices/systems in different rooms that we are using for remote playback control using Spotify Connect. Howeve...
i invited someone to collaborate on my playlist, i then removed them but they still have it in their library. how do i remove it from their library?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've had a family plan for a few years now, and a few days ago I had to change my credit card...
PlanPremium FamilyCountryDenmarkDeviceAllOperating SystemAllMy Question or IssueI'm constantly getting kicked from spotify app on my mobile when I'm out - because a family member wants to listen to music on one of our Google home enabled speakers at ...
Says "there was a problem"
PlanPremiumCountryUKDeviceiPhone 8Operating SystemNot sureMy Question or IssueWhen using spotify some time my children's Echo speakers connect to my phone, cut off my music and start playing theirs. I try to "forget" their devices but they keep comin...
Starting getting ads today while listening to my premium family subscription. What's happening?
My mom had made a new family plan and now I cannot join it because it says I was in a different one so now I can’t join a new one for 12 months and I was wondering if there’s a way around this? Even tho the plan was made by the same account I can’t j...
My wife can't connect to my premium account. She has tried to to connect to it multple times by link provided by your network. But she can't connect to it, it connects to "free account" with out premium Access. My account iso [removed sensitive info]...
Spotify took money from my card two times. I didn't finish the authorisation and finally I don't have premium and my money. What I should do? I wanted to send screen of my timetable, but I couldn't. I had problem with Google.
I cannot find my playlist (which is public) on sonos or other accounts. I have a premium familiy account and one of the accounts I use for my Sonos system. I created a public playlist that only appears in teh spotify app when I log in with the accoun...
I got invited to join it but when I click on the invite it just says 404s and heartbreak
I invite my wife to Premium Family Plan, she enters the same address that's on the account and she receives the message "It looks like you're trying to join Premium Family from a different country." We is at the address entered when she tries to join...
I have a family Spotify premium plan, and I'm giving 15 hours of free audiobooks to listen to a month. It's only the 7th of February and I know I did not listen to 15 hours yet since I didn't finish this 12-hour book. I listened to probably 4 and 1/2...
Hello,I have the same problem even if I have the credit card from the same country.I explain. Il live in Belgium, and my credit card is also from Belgium. My daughter and my wife can not join my family account and have the message : "You need to live...
I have a Preimum Family Account. I'm trying to set up my kids on their ipads and iphones with spotify kids. Every time I use my family account to login to Spotify Kids, it says invalid / login password and failed. I have facebook authorization for my...