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Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi, I've been trying for several days to add my husband to my family premium subscription without success. Every time I send the link to him and he tries to connect it says "an error has occurred, please try again later".We've tried uninstalling the ...
Plan: FreeCountry: HungaryDevice: Motorola G31 Operating System: Android I received an invitation to our family account, but after typing in the address, the app tells me I can't join because I'm abroad. I checked and my location is correctly set, th...
I bought a Samsung device and it included a trial for 3 months of Spotify Premium at no charge. It gives me instructions on how to activate it but the option for activation is not seen in the screen to activate it. Through Spotify support, they recom...
Hi,I'm trying to join a friend that invited me in a Family Plan but when I click on the link I get this message : "You can join someone else’s Premium plan only once every 12 months." I don't know why I was kicked from the group so I tried the group ...
Hi, I have a premium family account and we use all 5 accounts. Whenever I am listening to Spotify on my device and my daughter starts using it on her device, her music starts playing on mine. This doesnt happen when the other 3 users on my family pla...
PlanPremiumCountryLatviaDevice(iPhone 12 Pro, iPad 8th generation)Operating System(iOS 16.6) My Question or IssueWhy there isn’t Spotify Kids app in Latvia? I bought Premium Family subscription for this reason. Any recommendations for my 6 year old d...
PlanPremiumCountryPolandDeviceHuawei p30 liteOperating SystemAndroidMy Question or IssueMy family decided to get Premium Family. I've used Premium Duo with my cousin who lives with us. I've got an invitation from my mom but but whenever I entered our...
I want to change from premium individual to premium family
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium Family CountryUKDeviceGoogle Pixel 6 My Question or IssueI have had Spotify family for a month now, it's been fine. Howe...
PlanPremium/FamilyCountryU.S. -> IsraelDevice(iPhone 13)Operating System(iOS) My Question or IssueWe recently moved from one country to another, and it won't work to invite family members to join my family plan now- it gives me an error that we're no...
Hallo,ich bin admin, meine Frau und die Kinder Familienmitglieder. Meine Frau hat ein neues Handy. Wie bekomme ich ihren Familienaccount da drauf?
We are both logged in with our separate profiles, but we can’t separate from the Tesla connected car. I’m at home & I want to listen to something else while she’s driving far from home. What’s playin in the Tesla also changes - she changes it back & ...
Plan: PremiumCountry: USMy Question: What would happen to my data and playlists if I join a Premium for Family Plan? I currently have Premium as an individual. My partner and I are considering getting on this plan together but I want to be sure I won...
İ bought duo but when I invite my boyfriend it says you are already invited. But we can't listen to the music at the same time. He tried to invite me and the same thing happens again
We have premium Spotify. My husband has it loaded on his iPhone and listens to it in his car during the day and I want to listen to it on the tv through Roku at the same time. It says that it is being used somewhere else when I try to log into the se...
PlanPremium FamilyCountryThe Czech RepublicMy Question or IssueHello, I was a manager of Premium Duo with one of my family members. The plan is going to end on September 3rd, I cancelled it because I want to move to Premium Family with more of my fam...
Deseo que mis familiares se mantengan en el plan familiar Premium que se reactivó hace unos momentos .PlanPlan familiar Premium CountryMexicoDeviceiPhone Operating SystemiOS 15 My Question or Issue
Hi,I have recently subscribed to Spotify Family plan(India). The plans details shows "Download 10k songs/device on 5 devices". My question is, this limitation is for each account or for full family.
My family lived in Spain but they have just got back to Portugal, and I can’t join their plan anymore. I can’t even change the country, and I press the right address and it says it’s wrong…
my husband travels back and forth between countries for business. Can we share a Spotify family plan and have it work in both places ?