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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryGermanyDeviceiPhone 14 Pro MaxOperating SystemiOS 17 My Question or IssueAufgrund Umstellung von Family Premium zu Free und wieder premium können meine Familienmitglieder nicht mehr beitreten. Sie waren vorher Teilnehmer, nun sind s...
PlanfamilyCountryusaMy Question or IssueA family member received an email saying I cancelled their premium subscription, but I did not and they still come up as on the plan when I look at my account. Help.
Me and my family have payed for a family account for a log time period, but then we have stopped. After some time, we decided that we should continue paying for it, but now, we cannot join the family because it says that the address is incorrect (it ...
PlanIndivdual PremiumCountryUSADevice My Question or IssueI am trying to upgrade my individual premium account to a family plan premium, however when I click on family plan, I am getting an error message: Oops, something went wrong, please try again....
Hello Spotify,i just signed up for premium individual plan, then my family liked spotify better than apple music, so now i want to add them to my plan as well, and make a premium spotify family account. Once i go to setting, it doesnt let me change t...
PlanNow free, looking for answers Premium familyCountryThe NetherlandsDevicesSamsung, different typesOperating SystemAndroid My Question or IssueI have a minor son (9y). I like to buy Spotify family, but I do not find the Spotify kids app in the Goog...
PlanPremium Family PlanCountryUnited StatesDeviceEcho Dot Kids I recently bought my kid her own Echo Dot and upgraded to the Spotify family plan because I got tired of my kid interrupting my music session. When I set up her Echo Dot, I made sure to e...
I was planning om up grading my audible single premium to family. Shutting down my audible account and using family Spotify so my kids can listen to audiobooks. For the top up beyond the free hours (which I will use) they are being gifted audible vou...
I signed up for the premium account and sent the invite to join my spotify account to my husband. When he was prompted to create an account he kept getting the error message that the password was too short. Regardless of how long the password is, he ...
DuoPremiumUSA Apple(iPhone, MacBoo Pro, Android)Operating System(iOS 17, Android, Catalina) I love audiobooks while my spouse does not but, since he's primary on our duo account, I can't use them (a very odd policy, I must say). We want to switch me ...
PlanPremium FamilyCountryNZ to UKMy Question or IssueI have a Premium Family plan and moved from NZ to the UK. I tried to add a new family member (myself but another email account) and entered the NZ address but it would not add me. I then changed th...
After I opened the invitation from one of my family members and filled in the correct address, it suggested the wrong one. Finally, when I was suggested the correct address and entered it, it still said that it was wrong. We've checked the address a ...
Joined the family premium in June 2023. Took the 6 month package. It expired today, and the rest of my family joined without a problem. However, for me it shows an error code saying that I can only join a Spotify Premium Package once in 12 months. Wh...
My brother used to be on my premium family plan, however he moved out over a year ago and got his own plan. I removed him from my family in Spotify, but all of his music still shows up in my profile. This was done over a year ago. My wrapped was all ...
HiI have a Family plan, Now I want to make changes, unfourtunately I dont remeber the userid or password for the planmanger. I have the useridand password for the plan member(s). Can you please help. Please email to **bleep** PlanFree/PremiumCountry ...
I forgort to cancel the subscrbtion and the payment was automatically made.Please give me a refund.
None of the below informatPlanPremium familyCountryUSA DeviceSamsung S10 ultra My Question or Issue How can I switch managers? My husband is the manager but I'd like to become manager so that I can access the audio books
¡Hola! Perdón por mi inglés, tengo un plan premium con pago mensual pero quiero cambiarme al plan familiar con pago anual ¿es posible? ¿Pueden ayudarme a mostrarme cómo? muchas gracias.
Hello,I have been a premium user for a few months. I purchased my subscription for 99.- in one payment, so there are no monthly costs. If I switch to Family now, I see everywhere that there is a monthly payment. Can I switch without having to pay dou...
Made a public collaborative playlist and friends are unable to add tracks! What the heck? The playlist is "SwordfireX5 2023" and it is not working. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS ...