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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Got a email today asking to agree to get Spotify Premium for 14,99 despite the price rise. However, I can´t find the button I´m supposed to click on.
I used to live in Thailand with a premium family plan with my family. Now i live in the US, but they wouldn't let me log in if i didn't change to USA region. I change it, and now i can't use my premium.
PlanPremium Duo to FamilyCountryFranceDeviceOne Plus 9 ProOperating SystemAndroid 13 My Question or IssueI followed all steps to join my family account and live at the same address, though each time I try to join the family account by clicking the li...
Hello, I cannot add a member to my family plan. The right address has been entered, but Spotify says that we are in different countries. I have double-checked them, and we have tried once more, but it didn't work, What should I do?
PlanPremiumCountryNew ZealandDevice(iPhone 14+, Samsung Galaxy S10, Numerous PCs) Operating System(iOS 17, Android, Windows 11) My Question or IssueI recently purchased Spotify for Premium Family as my family in the same house uses Spotify.However I ...
PlanPremium/FamilyCountryMexicoDeviceMacOperating SystemMacOS Sonoma 4.0 My Question or IssueMy 9 year old son wants to run spotify kids on macOS Sonoma 4.0 There is no app in the app store for MacOS . Is there any way to run it on web?
Lo qué pasa es que siempre habíamos tenido plan familiar pero mi padre nos sacó o canceló a todos del olán por que ya no quería que se le cobrara automático y ahora para iniciar un plan en la familia no podemos acceder por culpa de que nos sacó sin s...
Hello, I have changed my premium account to Premium Family and opened an account for my daughter. I shared some playlists with her, the first ones are alright but at some point they all appeared empty "currently not available". I logged out and in ag...
My wife paid for premium duo over a week ago and my account still doesn't recieve the benefits of premium
I'm on spotify family and i keep seeing the premium duo ad. I do not want to see it everytime i launcht the app since i already have premium. Please give an option to turn that off.
PlanPremium Family (plan manager)CountryUSADeviceiphone 11 or 2022 macbook proOperating Systemlatest MacOS or iOS My Question or IssueI would like to use the free listening time for some Audiobooks but it appears I have no free time available. When I...
Vive conmigo pero la aplicación dice que no pudo comprobar que viva en la misma dirección
PlanPremium DuoCountryUSA My Question or IssueI have invited my wife to join my Premium Duo account. For our address, we both used Spotify's Auto-Complete to make sure we are entering the same address. Even so, Spotify keeps saying "There is a proble...
Greetings, I work in a remote area while my other family members live in the same household. I usually go there during the weekend, then return to worksite for 5 days. I'm strongly considering spotify family as the app has been very convinient to me ...
PlanDuoCountryUkraineDeviceSamsung Galaxy S10+, Car media player on Android 11, Samsung Tizen TV)Operating System(Android 12, Android 11, Tizen OS.) My Question or IssueCan my account be blocked if I use the Duo plan? But for one of the users, Spotif...
I followed every step to register in my family plan, I wrote the correct address but I'm not accepted into the family plan. Other family members are let in except me.
CountryCosta RicaMy Question or IssueHello, my problem is that my uncle forgot to renew the family premium so it was canceled and I renewed it again but when I joined again I got this problem, You cannot join this plan You can join someone else's Pre...
PlanPremiumCountryUSADevice(iPhone 12)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need help. Now the playlist radio is gone, the enhanced button is gone and the smart shuffle doesn’t work. It’s just regular shuffle. ...
All day, Spotify is coming up with the error message "Spotify can't play this right now". I have logged out and back in again and tried using a different wifi and it's still not working. I checked the accounts and everything is paid up and I still ca...
I type in the address correctly, the same way the plan owner did, and it either says I did it wrong or "There was a problem. Try again later."