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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
CountryPhilippines My Question or IssueHello!I'm having trouble with my
student discount. I applied for the student discount and spotify said
that I am valid for it. My profile page already says that my student
discount is available. However when I "...
Country Philippines My Question or Issue Hello! I'm having trouble with my student discount. I applied for the student discount and spotify said that I am valid for it. My...
PlanPremiumCountry UKOperating SystemiOS 10 My Question or Issue I am
currently paying for spotify premium through vodafone, as I have a
contract with them. However, I want to add my student discount, so I was
wondering if there's away I can unlink m...
Plan Premium Country UK Operating System iOS 10 My Question or Issue I am currently paying for spotify premium through vodafone, as I have a contract with them. However, I wa...
PlanPremiumCountryEspaña My Question or IssueHace tres meses decidí
suscribirme a Spotify Premium y descubrí Premium para universitarios,
hice todo el proceso de verificación de la Universidad sin problema y a
partir de ahí pensé que, después de los ...
Plan Premium Country España My Question or Issue Hace tres meses decidí suscribirme a Spotify Premium y descubrí Premium para universitarios, hice todo el proceso de verificación de la Uni...
Hello,In July I proofed that I am still student, however, the last two
months I am paid as a regular user. Now I notice that a button exist in
my profile to become student user. That's why I continued from there
again. Afterwards, it indicates me tha...
Hello, In July I proofed that I am still student, however, the last two months I am paid as a regular user. Now I notice that a button exist in my profile to become student user. That's why I ...
I had my student discount on Spotify and then the year went out so I
carried on paying the normal payment. I have now agin, activated my
student discount so will I still be paying the normal amount now as well
or will it automatically change back to ...
I had my student discount on Spotify and then the year went out so I carried on paying the normal payment. I have now agin, activated my student discount so will I still be paying the normal amount n...
I was normal premium.I changed to student premuim this week and spotify
took twice money on my bank account. One for normal and one for spotify
student at the same time. What should i do?
I was normal premium.I changed to student premuim this week and spotify took twice money on my bank account. One for normal and one for spotify student at the same time. What should i do? &nbs...
Salut à tous, étant étudiant j'ai voulu activer la remise cependant cela
ne fonctionne pas pour la raison suivante; j'ai essayé de l'activer mais
j'avais oublié les identifiants pour me connecter au site de ma fac,
j'ai donc renouvellé ceux-ci et au ...
Salut à tous, étant étudiant j'ai voulu activer la remise cependant cela ne fonctionne pas pour la raison suivante; j'ai essayé de l'activer mais j'avais oublié les identifiants pour me connecte...
I have had spotify premium for over a year now. Up until recently, I had
premium for students. I have been trying to subscribe to premium for
students and I keep getting a message saying I cannot be verified as a
student which can't be true seeming a...
I have had spotify premium for over a year now. Up until recently, I had premium for students. I have been trying to subscribe to premium for students and I keep getting a message saying I cannot b...
I’m trying to verify my student status, but I can’t get past the ID
check because at my university the student IDs do not have an issue date
on them. Any ideas as to how I could access the discount?
I’m trying to verify my student status, but I can’t get past the ID check because at my university the student IDs do not have an issue date on them. Any ideas as to how I could access the discount?
I use Spotify Premium with student's discount for almost one year and
today I found a letter in my e-mail asking to renew the discount. I
followed all the steps as required and the system showed that everything
is fine, then I got a letter with the c...
I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed...
PlanPremiumCountryItalyDeviceiPhone 7 My Question or Issue Last month
the payment took place on 18 August, while this month on 11 September,
exactly 1 week before!! How can I get my week of Spotify back? Payment's
receipts proove al this facts.Thamk ...
Plan Premium Country Italy Device iPhone 7 My Question or Issue Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can ...
Hello, I am student and my premium student subscription ends at the
beginning of October. I wish to join an account family. Have to I cancel
my studying subscription to pass under family subscription or the change
will be automatic? Thank yo
Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription...
PlanFree/PremiumCountry United States Device(iPhone Operating System(iOS
10) My Question or Issue When I put in my name and my college it says
there was an error? I know for sure I go to this college because I have
been for a year now and I have neve...
Plan Free/Premium Country United States Device (iPhone 😎 Operating System (iOS 10) My Question or Issue When I put in my name and my college it says there was an e...
Compre la oferta de universitarios y aún no me llega la Premium que
hago?Llevó esperando más de media hora. Ya me cobro el mes. Ya que me
llegó la notificación de que ya de pago
Compre la oferta de universitarios y aún no me llega la Premium que hago? Llevó esperando más de media hora. Ya me cobro el mes. Ya que me llegó la notificación de que ya de pago
Hi everyone, I created an account and logged in with the same uni email
that I signed up with and had verifyed, yet days later it still says
spotify free, yet my bank got charged?Yes I have been all over the help
page but nothing seems to be helping
Hi everyone, I created an account and logged in with the same uni email that I signed up with and had verifyed, yet days later it still says spotify free, yet my bank got charged? Yes I have been al...
Spotify charged money from me 3 times. So I want to transfer my 2
monthly payment to other months. I have a student premium account.
Please solve this problem.
Spotify charged money from me 3 times. So I want to transfer my 2 monthly payment to other months. I have a student premium account. Please solve this problem.
A verification mail for family account had sent to me a week ago but I
couldnt able to see this messages for some private problems.Now, i see
that i've been thrown away the premium account and i can't get it again.
How can i fix this? Thats a big bug...
A verification mail for family account had sent to me a week ago but I couldnt able to see this messages for some private problems.Now, i see that i've been thrown away the premium account and i can'...