Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • shifaFatak
  • Newbie
  • 40530 Views
  • 50 replies
  • 5 likes
  • Premium for Students
  • 40530 Views
  • 50 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Lyubka
  • Moderator
  • 19303 Views
  • 11 replies
  • 0 likes
  • Premium for Students
  • 19303 Views
  • 11 replies
  • 0 likes

Superuser Contribution Problems with premium for students

Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming that the subscription to the premium for students was a...

  • Newbie
  • Hello, it turns out that I subscribed to the spotify premium plan for students, but I did not receive a message to my email, it was done twice, and I still have not received the email confirming t...
  • Melody
  • Community Manager
  • 368 Views
  • 3 replies
  • 0 likes
  • 368 Views
  • 3 replies
  • 0 likes

Charged

I got charged for a student discount but I didn’t get premium 

  • Casual Listener
  • I got charged for a student discount but I didn’t get premium 
  • JackBeau
  • Composer
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Superuser Contribution SPOTIFY ESTUDIANTES

Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?

  • Newbie
  • Acabo de hacer mi pago de Spotify de estudiantes pero qusiera saber si pafo Spotify Premium me cobraran las dos subscripciones ya que lo necesito para mañana alguien sabe algo al respecto?
  • SergioDavid
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account subscription problem

Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I try again, they told be I've already had this subscri...

  • Newbie
  • Hi! I subscribed for spotify prenium, the student account. But I didn't receive anything, not even a confirmation mail. And nothing changed in my account like I'm still in the free spotify. When I tr...
  • SergioDavid
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • Student
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student premium not active

Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm seeing advertisements. I tried log out and back in, b...

  • Newbie
  • Hey, I'm from Finland and ordered premium with student discount yesterday. The payment has been taken, and it had gone through, but for some reason I am unable to use premium possibilities and I'm se...
  • SergioDavid
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Too much DEBITS for a student account

Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3?

  • Newbie
  • Hi, I did my Spotify special students account yesterday and till now everything looks fine. Today I checked my back account and I've 3 debits by spotify of 4,99€. Why 3? 
  • SergioDavid
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify studenti

Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da carta Hipe di avvenuto addebito di €4,99. Cosa succede ora? Grazie rimango in attesa di ris...

  • Newbie
  • Ciao volevo sottoscrivere un abbonamento a spotify studenti per mio figlio ma il suo istituto tecnico non è riconosciuto, ho però già ricevuto segnalazioni da  carta Hipe di avvenuto addebito di...
  • SergioDavid
  • Roadie
  • 483 Views
  • 1 replies
  • 0 likes
  • s
  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan randomly switched from student discounted premium to full-priced premimum

Hello,I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been switched back over to regular premium. I changed myself back to the stu...

  • Newbie
  • Hello, I have been paying from Spotify on the student rate since March 2016, but for March 2017 and May 2018 I was charged £9.99 and on further investigation it appears I had been swi...
  • SergioDavid
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discounts Payment Error

He paid but my membership was not active. Either my membership is active or your money is refunded. *Removed screenshot with personal information*

  • Casual Listener
  • He paid but my membership was not active. Either my membership is active or your money is refunded.   *Removed screenshot with personal information*
  • Melody
  • Community Manager
  • 231 Views
  • 3 replies
  • 0 likes
  • 231 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution student verification

Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. However, i sent a copy of my degree audit with my compu...

  • Casual Listener
  • Hi SheerID cant verify my student status as my submission does not have an issue date. However, it is currently summer break and i do not have any relevant information with dates within 3months. Howe...
  • Maxim
  • Spotify Star
  • 776 Views
  • 3 replies
  • 0 likes
  • 776 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error: "We're all mixed up"

I recently desided to get the Spotify Student + Hulu deal. I got the email that my inforamtion was varified. Then it took me to the screen where it says "click here to be directed back to Spotify to access your offer." So I clicked on the link then t...

  • Newbie
  • I recently desided to get the Spotify Student + Hulu deal. I got the email that my inforamtion was varified. Then it took me to the screen where it says "click here to be directed back to Spotify to ...
  • Aimee_T
  • Roadie
  • 929 Views
  • 1 replies
  • 0 likes
  • Student
  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount wrong

Hey.I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?

  • Newbie
  • Hey. I bought a student discount, but I pressed the wrong school and I was deducted but did not receive a receipt or premium. Can I have my money back?
  • Aimee_T
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment for what?

Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. Also, the discounted fee is 6,99 TL but instead it took 7.24 TL f...

  • Newbie
  • Hey! I just tried to buy premium for students just a moment ago, I did the confirmation things its okay till now, but my question is Spotify take my money and I am still not a premium. A...
  • Aimee_T
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Student Plan to Family Plan

Hi, I had a student account when I accepted an invite to join a family account. I didn't cancel my student account prior to accepting so I am not sure if it automatically overrides my student premium plan or I need to cancel it manually. When I check...

  • Casual Listener
  • ...tudent premium plan or I need to cancel it manually. When I check my account profile, under "Subscription" it says "Premium for Students" but right underneath it says I'm part of a family plan. Will I s...
  • Maxim
  • Spotify Star
  • 1570 Views
  • 5 replies
  • 0 likes
  • 1570 Views
  • 5 replies
  • 0 likes

Cobrança plano universitário

Olá!Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um meio de garantir que ainda sou universitário e terei ...

  • Newbie
  • Olá! Eu tenho o plano universitário e entrei em minha conta e fui avisado que a partir de amanhã (16/05/18) meu plano passará ao Spotify Premium e serão cobrados R$ 16,90. Isso é de alguma forma um ...
  • Bittencourt
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Student but can't get student discount and charged

Hello, I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken from my account. I look forward to hearing from you and sol...

  • Casual Listener
  • Hello,  I signed up for student premium account on Spotify and it says that they couldn't confirm that I am a student. However I am a student from UW seattle and the money has also been taken f...
  • Luke
  • Spotify Star
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution NUS Student card no longer valid

Just received an email stating that my premium plan is rising to £9.99 & that NUS Student cards are no longer accepted as a discount. When did this happen? I didnt receive any notice that this had changed. Apparently its Unidays now which as a distan...

  • Casual Listener
  • Just received an email stating that my premium plan is rising to £9.99 & that NUS Student cards are no longer accepted as a discount.  When did this happen?  I didnt receive any notice ...
  • miltonjohns6
  • Casual Listener
  • 538 Views
  • 4 replies
  • 0 likes
  • 538 Views
  • 4 replies
  • 0 likes

Payment was made but the premium account was not active?

I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?

  • Newbie
  • I benefited from the student discount and I was able to withdraw money from my credit card but my premium membership was not active? Do you have emergency help?
  • Luke
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Student Discount Turkey
  • 254 Views
  • 1 replies
  • 0 likes

Fui cobrada 4 vezes pela mesma promoção

Olá! Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos. Ou documentos não estavam sendo aceitos e tive que enviá-los novamente. Finalmente, consegui ...

  • Newbie
  • Olá!   Ontem ativei o Spotify Premuim com desconto para estudantes, não estava conseguindo fazer login no portal da instituição, então enviei meus documentos.    Ou documentos não ...
  • Bittencourt
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes