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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10666 Views

6 replies

1 likes

Premium for Students
  • 10666 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17249 Views

10 replies

2 likes

Premium for Students
  • 17249 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26348 Views

11 replies

1 likes

Premium for Students
  • 26348 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172588 Views

110 replies

148 likes

Premium for Students
  • 172588 Views
  • 110 replies
  • 148 likes

Superuser Contribution Payment change

I had my student discount on Spotify and then the year went out so I carried on paying the normal payment. I have now agin, activated my student discount so will I still be paying the normal amount now as well or will it automatically change back to ...

Newbie

I had my student discount on Spotify and then the year went out so I carried on paying the normal payment. I have now agin, activated my student discount so will I still be paying the normal amount n...

Jemi

Spotify Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment problem

I was normal premium.I changed to student premuim this week and spotify took twice money on my bank account. One for normal and one for spotify student at the same time. What should i do?

Newbie

I was normal premium.I changed to student premuim this week and spotify took twice money on my bank account. One for normal and one for spotify student at the same time. What should i do?  &nbs...

Jemi

Spotify Legend

546 Views

1 replies

0 likes

Other
Student
  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Etudiant impossible

Salut à tous, étant étudiant j'ai voulu activer la remise cependant cela ne fonctionne pas pour la raison suivante; j'ai essayé de l'activer mais j'avais oublié les identifiants pour me connecter au site de ma fac, j'ai donc renouvellé ceux-ci et au ...

Newbie

Salut à tous, étant étudiant j'ai voulu activer la remise cependant cela ne fonctionne pas pour la raison suivante; j'ai essayé de l'activer mais j'avais oublié les identifiants pour me connecte...

Katerina

Spotify Legend

1579 Views

1 replies

0 likes

Student
  • 1579 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Students Verification

I have had spotify premium for over a year now. Up until recently, I had premium for students. I have been trying to subscribe to premium for students and I keep getting a message saying I cannot be verified as a student which can't be true seeming a...

Newbie

I have had spotify premium for over a year now. Up until recently, I had premium for students. I have been trying to subscribe to premium for students and I keep getting a message saying I cannot b...

Katerina

Spotify Legend

546 Views

1 replies

0 likes

Student
  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount: No issue date on ID

I’m trying to verify my student status, but I can’t get past the ID check because at my university the student IDs do not have an issue date on them. Any ideas as to how I could access the discount?

Newbie

I’m trying to verify my student status, but I can’t get past the ID check because at my university the student IDs do not have an issue date on them. Any ideas as to how I could access the discount?

Katerina

Spotify Legend

1620 Views

1 replies

0 likes

Student
  • 1620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems while renewing student's discount

I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed that everything is fine, then I got a letter with the c...

Newbie

I use Spotify Premium with student's discount for almost one year and today I found a letter in my e-mail asking to renew the discount. I followed all the steps as required and the system showed...

Katerina

Spotify Legend

609 Views

1 replies

0 likes

Student Renew
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment 1 week before

PlanPremiumCountryItalyDeviceiPhone 7 My Question or Issue Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can I get my week of Spotify back? Payment's receipts proove al this facts.Thamk ...

Newbie

Plan Premium Country Italy Device iPhone 7   My Question or Issue  Last month the payment took place on 18 August, while this month on 11 September, exactly 1 week before!! How can ...

Katerina

Spotify Legend

582 Views

1 replies

0 likes

Student
  • 582 Views
  • 1 replies
  • 0 likes

Pass of a studying subscription to family

Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription or the change will be automatic? Thank yo

Newbie

Hello, I am student and my premium student subscription ends at the beginning of October. I wish to join an account family. Have to I cancel my studying subscription to pass under family subscription...

Keanu_C

Community Legend

515 Views

1 replies

0 likes

Student
  • 515 Views
  • 1 replies
  • 0 likes

Solved!! Student discount: does it matter which account it applied to?

I applied my student discount on my wifes account cause we use that for music at home, is this okay to do? Thanks!

Newbie

  I applied my student discount on my wifes account cause we use that for music at home, is this okay to do?   Thanks!

Keanu_C

Community Legend

636 Views

1 replies

0 likes

Student
  • 636 Views
  • 1 replies
  • 0 likes

Won't let me renew student discount

PlanFree/PremiumCountry United States Device(iPhone Operating System(iOS 10) My Question or Issue When I put in my name and my college it says there was an error? I know for sure I go to this college because I have been for a year now and I have neve...

Newbie

Plan Free/Premium Country  United States  Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue  When I put in my name and my college it says there was an e...

Luke

Community Legend

1835 Views

1 replies

2 likes

discount
Student
  • 1835 Views
  • 1 replies
  • 2 likes

Me hicieron un cargo a la tarjeta de spotify estudiantes y mi universidad no esta en la lista

Quiero contratar premium y me hiceron el cargo para el de estudiantes, pero mi Universidad no esta en la lista

Newbie

Quiero contratar premium y me hiceron el cargo para el de estudiantes, pero mi Universidad no esta en la lista

Luke

Community Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Premium para universitarios

Compre la oferta de universitarios y aún no me llega la Premium que hago?Llevó esperando más de media hora. Ya me cobro el mes. Ya que me llegó la notificación de que ya de pago

Newbie

Compre la oferta de universitarios y aún no me llega la Premium que hago? Llevó esperando más de media hora.   Ya me cobro el mes. Ya que me llegó la notificación de que ya de pago

Luke

Community Legend

1017 Views

1 replies

0 likes

  • 1017 Views
  • 1 replies
  • 0 likes

x3 spotify premium charges for students

Yesterday I updated to spotify premium for students and they charged me x3. Please help.

Casual Listener

Yesterday I updated to spotify premium for students and they charged me x3. Please help.   <removed sensitive info>

Luke

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Student Discount payment taken out of bank but still says Spotify Free

Hi everyone, I created an account and logged in with the same uni email that I signed up with and had verifyed, yet days later it still says spotify free, yet my bank got charged?Yes I have been all over the help page but nothing seems to be helping

Newbie

Hi everyone, I created an account and logged in with the same uni email that I signed up with and had verifyed, yet days later it still says spotify free, yet my bank got charged? Yes I have been al...

Luke

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Payment

Spotify charged money from me 3 times. So I want to transfer my 2 monthly payment to other months. I have a student premium account. Please solve this problem.

Newbie

Spotify charged money from me 3 times. So I want to transfer my 2 monthly payment to other months. I have a student premium account. Please solve this problem.

Luke

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Verification on family account

A verification mail for family account had sent to me a week ago but I couldnt able to see this messages for some private problems.Now, i see that i've been thrown away the premium account and i can't get it again. How can i fix this? Thats a big bug...

Newbie

A verification mail for family account had sent to me a week ago but I couldnt able to see this messages for some private problems.Now, i see that i've been thrown away the premium account and i can'...

jsannn

Community Legend

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Solved!! Discount for Dual enrolled Students

PlanFreeCountry USADevice(iPhone 8 Plus)Operating System(iOS 10)My Question or Issue I love the student discount because it makes it easier for people who are not able to afford the full 10 dollars a month to get the things they can use to help focus...

Newbie

Plan Free Country  USA Device (iPhone 8 Plus) Operating System (iOS 10) My Question or Issue  I love the student discount because it makes it easier for people who are not able to ...

Keanu_C

Community Legend

13133 Views

1 replies

0 likes

Student
  • 13133 Views
  • 1 replies
  • 0 likes

Student Discount Problems

So I'm trying to sign up for the Student Premium Plan, but because I've used my card for a free trial in the past, and there is currently 3 months/.99 with the student discount, it won't let me sign up. Is there any way to get around this?

Newbie

So I'm trying to sign up for the Student Premium Plan, but because I've used my card for a free trial in the past, and there is currently 3 months/.99 with the student discount, it won't let me sign ...

Billy-J

Spotify Star

461 Views

1 replies

0 likes

Student
  • 461 Views
  • 1 replies
  • 0 likes

Student discount with show time

I have Spotify Premium Service as well as Hulu (with show time)with student discount. Spotify is tell me that I need to active before I watch showtime. Does it cost me any extra for show time as a student with the discount.

Newbie

I have Spotify Premium Service as well as Hulu (with show time)with student discount. Spotify is tell me that I need to active before I watch showtime. Does it cost me any extra for show time as a st...

Nico

Community Legend

468 Views

1 replies

0 likes

Student
  • 468 Views
  • 1 replies
  • 0 likes

Quebec Student discount

Why Quebec students don't have access to promos like other students accross the country of Canada? Our universities aren't considered legit like others or what???This is not right. Quebec is a province of Canada too, like all the other provinces... A...

Newbie

Why Quebec students don't have access to promos like other students accross the country of Canada? Our universities aren't considered legit like others or what??? This is not right. Quebec is a p...

Maxim

Spotify Star

1579 Views

1 replies

0 likes

  • 1579 Views
  • 1 replies
  • 0 likes