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Get help verifying your Student Discount.
Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion. Que es lo que procede? Agradeceria su respuesta lo antes p...
Hello, Spotify support team and community!As an Israeli student who enjoys Spotify, I'd like to know when the student discount will be allowed here. As it seems Israel is not listed in the list of countries in the "University Addition Request" form. ...
I was bought a premium for the student today, but after I confirmed the transaction, I left the page without going through the account and returned. When I tried to get a premium for the student again, I noticed that the money was withdrawn from my c...
I’ve been subscribed to premium as a student for quite a while and always been charged the correct £4.99 a month but for some reason I’ve been charged £9.99 for this month. There’s no reason this should have happened and I’m not happy that I’m losing...
Hi I'm an user from Mexico, and I have the Student Discount, on the 22th of April 2018 Spotify Charged me on my card for my premium subscription but it doesn't appear on my Spotify receipts and on the Spotify Webpage appears a message that my payment...
Bom dia, Vou completar 12 meses com assinatura do Spotify para Universitários e aparece a seguinte mensagem na minha conta: "Spotify Premium para UniversitáriosSeu plano passará ao Spotify Premium no dia 08/05/18 e serão cobrados R$ 16,90." Não há op...
Desde hace ya una semana estoy tratando de cambiar mi cuenta Premium de $99.00 a la cuenta Premium Universitarios $49.00. Los datos de mi tarjeta ya están ingresado, sin embargo al querer hacer este cambio Spotify me vuelve a pedir mis datos de tarje...
Boa tarde, Hoje ao tentar fazer o plano de estudante eu ainda nao possuia foto dos documentos necessarios para confirmar que sou estudante, quando consegui e entrei no spotify nao tinha mais a aba para enviar os arquivos, entao refiz todo o cadastro,...
I was checking out plans and stumbled on the student plan and put in my credit card to see if you actually had to be a student and then you charged me even though I didn't finish the whole thing need my money back for something that shouldn't have be...
Hello. I am high school student. I am not a member of this and the money is gone. How can I get the money back?
Fiz o pedido do plano e enviei o documento exigido pelo Spotify há duas horas mas até o momento não entrou e nem recebi email/telefonema algum falando sobre. Gostaria de trocar pelo plano de 16,90 mas estou com medo de dar problemas (colisão das duas...
I send my university information to Spotify and I didn´t know that they were going to send me a confirmation email, so I didn´t check my email for a long time. Just a few days ago, I saw that i saw a old Spotify email saying that i had had to confirm...
I have been withdrawn from my bank card for student discount premium membership and have received an e-mail confirming that I am a student. But I'm still not a premium, even though I did what I suggested, there was no change.
I didn't know that the student discount was for the University, and I went on the University election screen, and I paid for spotify and premium, and there was no money at the entrance, and my membership did not come.
I ENTERED MY CARD INFORMATION TO SEE IF MY UNIVERITY WAS INCLUDED IN THE LIST FOR THE STUDENT DISCOUNT. BUT THEY CHARGED ME EVENTHOUGH I DIDN'T FINISH COMPLETING MY PERSONAL INFORMATION. AS I SAW MY UNIVERITY WASN'T INCLUDED FOR THE DISCOUNT AND EXIT...
Hi. I've already benefited from a students' discount for 12 months and recently received an email to extend it for another 12 months, clicked the button and still in my account overview it says "Your plan will change to Spotify Premium on 27/04/2018 ...
I saw the student subscription for spotify (65/month) and was intrigued to subscribe to the said promo,, but I am still a grade 12 student enrolling for a university so I cancelled the subscription and proceed to the normal one (129/month) ... but up...
Eu possuía o plano premium estudante e aceitei o convite para o plano familiar (que quero ter), automaticamente não cairá mais no meu cartão o premium estudante?
İ've tried upgrading to student account first from my phone, at that moment I didn't know I should upload a document and I don't have any document on my phone. Still, when I apply student account, Spotify first asked for payment and then I couldn't u...
I'v had my student hulu account for a couple months now and i wanted to change my password/log into the hulu from a different device and there was no way to do that. I'v had a diffrent hulu account in the past and when i log into that one it wont let...