Subscriptions

Superuser Contribution Can't recover old account

For the longest time I've been not using Facebook to login then one day I accidentally did and it wanted me to sign up for premium again. I did but now I'm paying for Spotify twice every month and can't get into that older account for the life of me.

My spotify premium is not working

I still don't have unlimited skips and playback options even after subscribing to spotify premium

Cancel Premium

Today my premium ended and I don't want to pay anymore what I do to cancel?

For support

I can't check out my subscription details

Hello, I can't see my subscription details since my account settings for several days due to system maintenance. How can I cancel my premium subscription?? I bought 3-month 0,99€ premium subscription but I don't remember which date I did.

Superuser Contribution Can't buy Spotiy premium

I tried to buy spotify premium with my card... at the first attempt when i click on "get premium" it just kept spinning while loading. at the second attempt its says "Oops, it looks like your card or payment provider is having a bad day. Do not worry...

Charged Twice for 4 Months - 2 Different Bank Accounts

I have been charged twice on two different credit cards for the same account (I checked that I didn't have any other Premium accounts on all email address I have used). I need to be credited for approximately for 4x months. Where can I send documenta...

Charged for Free Month

I was charged for my free month. I have already cancelled rebilling for the time being. I love Spotify, but I refuse to continuing using it if this is how you practice your business.

cancel subscription

i signed up for the .99 cent for three months subscription and i thought it would cancel. it took the money out of my account and i would like a refund and to cancel the subscription

Charged and no premium

Hi,I tried to get the student discount but it asked me for supporting documentation I don't have as I'm currently overseas. Because of this, I couldn't complete the purchase but it still charged my card and didn't give me premium. Please refund the a...

Premium features not working

So I had not had premium for maybe close to a month and was able to get it back just today. The payment went through succesfully. Problem is there are certain features I can't use. I can select any song I want and download as well, but if I try to tu...

Superuser Contribution Overcharging

Hey, so I bought the 0.99 cent spotify premium for 3 months for me and 3 of my friends on June 23rd. Yesterday I got charged 27.96€ for spotify premium, but the 3 months are supposed to end on September 23rd. So why did I get charged earlier than exp...

Superuser Contribution I can't login to Spotify

I can't login because it is saying I was only aloud on for 14 days how to I purchase a subscription

I have premium for Family but cannot skip songs

Hi guys, i payed for Premium for Family but the message "Want more Skips?" keeps appearing... Can you help me with this? I tried login out and in again after upgrading to premium but nothing happens... Help me please. Kind regards,

Subscription not working!!!

I put in my credit card info for the free 30 day trial of premium and it refreshed the page after I put the information in so I did it again and my account still says the subscription is free. I already tried turning off the wifi to see if it would w...

Superuser Contribution Problemad con Spotify Premium

Hola , pague spotify premium , se descargan las canciones y todo eso , pero cuando intento cambiar de canción o activo el modo aleatorio , me dice que "eh descubierto una función premium" , cuando ya pague y según spotify dice que estoy suscrito a pr...

Spotify Family Queries

Hi, Me and my family are frequent travellers - thanks to the nature of my job. I have been using a premium account with my candadian account for the last one year. However, my candian banking access isn't available at the moment and i am based in non...

Superuser Contribution Will my library data lost if my free trial end before i upgrade to premium?

Hi everyoneNow i'm using a free trial on Spotify and i plan to upgrade to premium acc in family pack with mine.But someone in my fam want her acc. on another app expire before pay for Spotify thust my free trial will expire before i upgrade.So i just...