Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
For the longest time I've been not using Facebook to login then one day I accidentally did and it wanted me to sign up for premium again. I did but now I'm paying for Spotify twice every month and can't get into that older account for the life of me.
Newbie
For the longest time I've been not using Facebook to login then one day I accidentally did and it wanted me to sign up for premium again. I did but now I'm paying for Spotify twice every month and ca...
Aimee_T
Roadie
149 Views
1 replies
0 likes
I still don't have unlimited skips and playback options even after subscribing to spotify premium
Newbie
I still don't have unlimited skips and playback options even after subscribing to spotify premium
Nico
Community Legend
154 Views
1 replies
0 likes
Today my premium ended and I don't want to pay anymore what I do to cancel?
Newbie
Today my premium ended and I don't want to pay anymore what I do to cancel?
abbysyp
Casual Listener
212 Views
1 replies
0 likes
Hello, I can't see my subscription details since my account settings for several days due to system maintenance. How can I cancel my premium subscription?? I bought 3-month 0,99€ premium subscription but I don't remember which date I did.
Newbie
Hello, I can't see my subscription details since my account settings for several days due to system maintenance. How can I cancel my premium subscription?? I bought 3-month 0,99€ premium sub...
user-removed
Not applicable
391 Views
6 replies
0 likes
I tried to buy spotify premium with my card... at the first attempt when i click on "get premium" it just kept spinning while loading. at the second attempt its says "Oops, it looks like your card or payment provider is having a bad day. Do not worry...
Newbie
I tried to buy spotify premium with my card... at the first attempt when i click on "get premium" it just kept spinning while loading. at the second attempt its says "Oops, it looks like your card or...
Zere8
Casual Listener
341 Views
4 replies
0 likes
Saya sudah transfer untuk premium tapi kok belum aktif ya di account saya
Newbie
Saya sudah transfer untuk premium tapi kok belum aktif ya di account saya
144 Views
0 replies
0 likes
I have been charged twice on two different credit cards for the same account (I checked that I didn't have any other Premium accounts on all email address I have used). I need to be credited for approximately for 4x months. Where can I send documenta...
Newbie
I have been charged twice on two different credit cards for the same account (I checked that I didn't have any other Premium accounts on all email address I have used). I need to be credited for appr...
ErickRGuetta
Community Legend
167 Views
1 replies
0 likes
I was charged for my free month. I have already cancelled rebilling for the time being. I love Spotify, but I refuse to continuing using it if this is how you practice your business.
Newbie
I was charged for my free month. I have already cancelled rebilling for the time being. I love Spotify, but I refuse to continuing using it if this is how you practice your business.
ErickRGuetta
Community Legend
313 Views
1 replies
0 likes
i signed up for the .99 cent for three months subscription and i thought it would cancel. it took the money out of my account and i would like a refund and to cancel the subscription
Newbie
i signed up for the .99 cent for three months subscription and i thought it would cancel. it took the money out of my account and i would like a refund and to cancel the subscription
Andrevson
Newbie
200 Views
1 replies
0 likes
Hi,I tried to get the student discount but it asked me for supporting documentation I don't have as I'm currently overseas. Because of this, I couldn't complete the purchase but it still charged my card and didn't give me premium. Please refund the a...
Casual Listener
Hi, I tried to get the student discount but it asked me for supporting documentation I don't have as I'm currently overseas. Because of this, I couldn't complete the purchase but it still charged my...
abersee
Casual Listener
162 Views
1 replies
0 likes
So I had not had premium for maybe close to a month and was able to get it back just today. The payment went through succesfully. Problem is there are certain features I can't use. I can select any song I want and download as well, but if I try to tu...
Newbie
So I had not had premium for maybe close to a month and was able to get it back just today. The payment went through succesfully. Problem is there are certain features I can't use. I can select any s...
Nico
Community Legend
751 Views
1 replies
0 likes
Hey, so I bought the 0.99 cent spotify premium for 3 months for me and 3 of my friends on June 23rd. Yesterday I got charged 27.96€ for spotify premium, but the 3 months are supposed to end on September 23rd. So why did I get charged earlier than exp...
Newbie
Hey, so I bought the 0.99 cent spotify premium for 3 months for me and 3 of my friends on June 23rd. Yesterday I got charged 27.96€ for spotify premium, but the 3 months are supposed to end on Septem...
Julian
Moderator
230 Views
1 replies
0 likes
I can't login because it is saying I was only aloud on for 14 days how to I purchase a subscription
Newbie
I can't login because it is saying I was only aloud on for 14 days how to I purchase a subscription
Julian
Moderator
247 Views
1 replies
0 likes
Hi guys, i payed for Premium for Family but the message "Want more Skips?" keeps appearing... Can you help me with this? I tried login out and in again after upgrading to premium but nothing happens... Help me please. Kind regards,
Newbie
Hi guys, i payed for Premium for Family but the message "Want more Skips?" keeps appearing... Can you help me with this? I tried login out and in again after upgrading to premium but nothing...
Nico
Community Legend
214 Views
1 replies
0 likes
I put in my credit card info for the free 30 day trial of premium and it refreshed the page after I put the information in so I did it again and my account still says the subscription is free. I already tried turning off the wifi to see if it would w...
Newbie
I put in my credit card info for the free 30 day trial of premium and it refreshed the page after I put the information in so I did it again and my account still says the subscription is free. I alre...
Nico
Community Legend
177 Views
1 replies
0 likes
Hola , pague spotify premium , se descargan las canciones y todo eso , pero cuando intento cambiar de canción o activo el modo aleatorio , me dice que "eh descubierto una función premium" , cuando ya pague y según spotify dice que estoy suscrito a pr...
Newbie
Hola , pague spotify premium , se descargan las canciones y todo eso , pero cuando intento cambiar de canción o activo el modo aleatorio , me dice que "eh descubierto una función premium" , cuando ya...
Julian
Moderator
1277 Views
1 replies
0 likes
Here is the $9.99 so I click itBut then it gives me a link for the familySSubscription down for maintenance
Visitor
Here is the $9.99 so I click it But then it gives me a link for the familyS Subscription down for maintenance
user-removed
Not applicable
698 Views
1 replies
1 likes
Hi, Me and my family are frequent travellers - thanks to the nature of my job. I have been using a premium account with my candadian account for the last one year. However, my candian banking access isn't available at the moment and i am based in non...
Newbie
Hi, Me and my family are frequent travellers - thanks to the nature of my job. I have been using a premium account with my candadian account for the last one year. However, my candian banking ...
160 Views
0 replies
0 likes
Hi everyoneNow i'm using a free trial on Spotify and i plan to upgrade to premium acc in family pack with mine.But someone in my fam want her acc. on another app expire before pay for Spotify thust my free trial will expire before i upgrade.So i just...
Casual Listener
Hi everyone Now i'm using a free trial on Spotify and i plan to upgrade to premium acc in family pack with mine. But someone in my fam want her acc. on another app expire before pay for Spotif...
Julian
Moderator
224 Views
1 replies
0 likes