Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 176422 Views
- 115 replies
- 12 likes
- 176422 Views
- 115 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19702 Views
- 27 replies
- 4 likes
- 19702 Views
- 27 replies
- 4 likes
Superuser Contribution Premium
No me deja adelantar las canciones, y me dice que necesito función premium, a pesar de que tengo premium.¡Agradecería que me ayudaran con mi problema!-Translate to lenguaje spanish.
- No me deja adelantar las canciones, y me dice que necesito función premium, a pesar de que tengo premium. ¡Agradecería que me ayudaran con mi problema! -Translate to lenguaje spanish.
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- Roadie
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro de mas de suscripcion
Yo tengo 2 cuentas asociadas a la misma tarjeta. Este mes me vino en el resumen de la tarjeta el cobro de tres suscripciones, la tercera no siendo solicitada por.. es decir se me cobro de mas una mensualidad.
- Yo tengo 2 cuentas asociadas a la misma tarjeta. Este mes me vino en el resumen de la tarjeta el cobro de tres suscripciones, la tercera no siendo solicitada por.. es decir se me cobro de mas una men...
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- Roadie
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
Superuser Contribution Puse mi tarjeta y me aparece cuenta free
Hola. Hace dos meses me subscribí a cuenta premiun escribiendo datos de mi tarjeta. En el cel no puedo entrar a datos de mi cuenta y en la web me figura como spoty free. Como puede ser si anote mi tarjeta. Deberia tener premiun. Por qie pasa esto?
- Hola. Hace dos meses me subscribí a cuenta premiun escribiendo datos de mi tarjeta. En el cel no puedo entrar a datos de mi cuenta y en la web me figura como spoty free. Como puede ser si anote mi ta...
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- Roadie
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution ¿Pasa algo con los medios de pago argentinos?
Hola. Suscribí el servicio Premium hace seis meses con mi tarjeta de débito Visa Argentina sin inconvenientes y durante todo este tiempo fueron descontando de mi cuenta el monto a pagar. Este mes no fue así, y aunque registraba de nuevo mi tarjeta, n...
- Hola. Suscribí el servicio Premium hace seis meses con mi tarjeta de débito Visa Argentina sin inconvenientes y durante todo este tiempo fueron descontando de mi cuenta el monto a pagar. Este me...
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- Roadie
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Free trial Premium Issues
Hi,i have joined and am on the free trial premium.for some reason it still posts notification like "you discovered a Premium feature! Upgrading will unlock it"it is preventing me from skipping songs forward or fastracking the song using the time togg...
- Hi, i have joined and am on the free trial premium. for some reason it still posts notification like "you discovered a Premium feature! Upgrading will unlock it" it is preventing me from ski...
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- Newbie
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Superuser Contribution ingreso al plan familiar
hola que tal:estaba suscripto de forma individual y ahora pertenezco a un plan familiar.la suscripcion individual hay que darla de baja o se hace automaticamente al haber ingresado en el pack familiar.en caso que haya que darlo de baja, donde deberia...
- hola que tal: estaba suscripto de forma individual y ahora pertenezco a un plan familiar. la suscripcion individual hay que darla de baja o se hace automaticamente al haber ingresado en el pack fam...
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- Roadie
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution Cant use my spotify
I paid spotify for premium but it doesn't work . Thank you for the action .
- I paid spotify for premium but it doesn't work . Thank you for the action .
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- Roadie
- 229 Views
- 1 replies
- 0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution No funciona mi tarjeta de regalo
En la mañana compre una tarjeta de 100e ingrese el codigo y me mandaron el correo de que ya tenia premium de nuevo pero sugue la version gratuita ya reinicie mi cuenta varias veces y nada
- En la mañana compre una tarjeta de 100e ingrese el codigo y me mandaron el correo de que ya tenia premium de nuevo pero sugue la version gratuita ya reinicie mi cuenta varias veces y nada
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- Roadie
- 725 Views
- 1 replies
- 0 likes
- 725 Views
- 1 replies
- 0 likes
Changing credit card
It's the 14th and I just switched my credit card for my spotify account. If I'm getting charged on the 18th will it charge my new card or will it charge my old card for this month?
- It's the 14th and I just switched my credit card for my spotify account. If I'm getting charged on the 18th will it charge my new card or will it charge my old card for this month?
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
I can't pay with ininal for premium
I use ininal debit master cardBut ı cant buy spotify premiumI try wait someday but doesnt workHelp mee
- I use ininal debit master card But ı cant buy spotify premium I try wait someday but doesnt work Help mee
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- 372 Views
- 0 replies
- 0 likes
- 372 Views
- 0 replies
- 0 likes
Double charged
I am being charged twice a month for Spotify after I previously closed an account. Kinda pissed that I'm still getting charged for something I don't have access to, about to delete current account and call my bank reporting fraud
- I am being charged twice a month for Spotify after I previously closed an account. Kinda pissed that I'm still getting charged for something I don't have access to, about to delete current account an...
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- Casual Listener
- 229 Views
- 2 replies
- 0 likes
- 229 Views
- 2 replies
- 0 likes
Unauthorized subscription
I have a subscription however someone has a card number of mine and opened an account using that card. I have the visa transaction number. How do I resolve this so I don't keep getting charged every month for someone else's account
- I have a subscription however someone has a card number of mine and opened an account using that card. I have the visa transaction number. How do I resolve this so I don't keep getting charged every ...
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
How to cancel premium
I want to cancel my premium trial before I get billed and when I follow the cancellation process on my account page it doesn't give the a choice to cancel.
- I want to cancel my premium trial before I get billed and when I follow the cancellation process on my account page it doesn't give the a choice to cancel.
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Unhelpful twitter support after I upgraded to a premium family plan ---> unable to merge accounts
Very disappointed in the lack of support on twitter from Spotify. I was encouraged to sign up and merge my accounts and now they are silent. Two accounts authenticate using Facebook and I am billed 3x when it should be billing for one charge and pro-...
- Very disappointed in the lack of support on twitter from Spotify. I was encouraged to sign up and merge my accounts and now they are silent. Two accounts authenticate using Facebook and I am...
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- Regular
- 338 Views
- 4 replies
- 1 likes
- 338 Views
- 4 replies
- 1 likes
On premium but don't have unli skips
I'm subscribed to premium and i can pick a song but i don't have unli skips and can't rewind a song using the rewind button.
- I'm subscribed to premium and i can pick a song but i don't have unli skips and can't rewind a song using the rewind button.
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- Casual Listener
- 337 Views
- 4 replies
- 0 likes
- 337 Views
- 4 replies
- 0 likes
cancelled subscription
u have cancelled my subscription but you have still charged me £9.99 the following month. why is this?
- u have cancelled my subscription but you have still charged me £9.99 the following month. why is this?
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- Not applicable
- 241 Views
- 2 replies
- 0 likes
- 241 Views
- 2 replies
- 0 likes
Solved!! Premium account don't update
I have paid 08/11/2017 but in app my account hasn't been update to PREMIUM since.On the Web page, premium status appear but not in app.I have tried logging out and back in.I have tried deleting app and reinstalling.Nothing has worked.How should i do ...
- I have paid 08/11/2017 but in app my account hasn't been update to PREMIUM since. On the Web page, premium status appear but not in app. I have tried logging out and back in. I have tried deleting...
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- Roadie
- 285 Views
- 3 replies
- 0 likes
- 285 Views
- 3 replies
- 0 likes
Charged $14.99 even with student discount
Hello,I have been charged $14.99/month instead of $4.99/month since May, even though I had previously only been paying $4.99 because of a student discount
- Hello, I have been charged $14.99/month instead of $4.99/month since May, even though I had previously only been paying $4.99 because of a student discount
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- Not applicable
- 350 Views
- 5 replies
- 0 likes
- 350 Views
- 5 replies
- 0 likes
Cant update my payment information
Dear Community, I cant update my Visa information. Any idea what I could do? Or is there any spotify support? Thank you very much.Sonia
- Dear Community, I cant update my Visa information. Any idea what I could do? Or is there any spotify support? Thank you very much. Sonia
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- Spotify Star
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Solved!! After switching to premium, can't skip songs!!!
I have just upgraded to premium after the end of my free week trial. I even have the receipt of payment and still am unable to skip songs or hit the "next song" button. I'm using androidatest version. Help pls!
- I have just upgraded to premium after the end of my free week trial. I even have the receipt of payment and still am unable to skip songs or hit the "next song" button. I'm using androidatest version...
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- Newbie
- 2622 Views
- 5 replies
- 1 likes
- 2622 Views
- 5 replies
- 1 likes