Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62439 Views
- 43 replies
- 3 likes
- 62439 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Superuser Contribution Charged the wrong price
I have had a student premium spotifiy account for over a year now so I understand that after this year you must re-apply for it however what I don't understand is that a few months a go i stopped my account as I did not want to pay for it for a while...
- I have had a student premium spotifiy account for over a year now so I understand that after this year you must re-apply for it however what I don't understand is that a few months a go i stopped my ...
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- Casual Listener
- 192 Views
- 3 replies
- 0 likes
- 192 Views
- 3 replies
- 0 likes
Family Subscription
One of the members of my family has been disconnected from the plan, she can no longer get access to the benefits of the plan.When she tries to connect by sending her an invite link type in the adress, it says its not the right adress. Please any hel...
- One of the members of my family has been disconnected from the plan, she can no longer get access to the benefits of the plan.When she tries to connect by sending her an invite link type in the adres...
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
spotify does not let me change a family plan to premium plan - tried 6x < 10'
Please solve it immediately. All I get is an annyoing little (not funny at all) message "oooops, something went wrong, try again". I have tried 6 times in less than 10'. And also annyoing to find that spotify doesn't have a dedicated channel with spo...
- Please solve it immediately. All I get is an annyoing little (not funny at all) message "oooops, something went wrong, try again". I have tried 6 times in less than 10'. And also annyoing to...
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- Spotify Star
- 157 Views
- 3 replies
- 0 likes
- 157 Views
- 3 replies
- 0 likes
Soy premium y Spotify no lo reconoce
Pago todos los meses Spotify y me han estado cobrando 2 veces en el mes y me quiero fijar mis recibos y me dice que estoy como Free, cuando yo adquirí premium... Que pasa?
- Pago todos los meses Spotify y me han estado cobrando 2 veces en el mes y me quiero fijar mis recibos y me dice que estoy como Free, cuando yo adquirí premium... Que pasa?
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Switched from Premium Account to Family Premium Account, but I cant cancel my normal Premium
Hi,I had an Spotify Premium Account and now my Sister has invited me in her Family Premium, but now I cant cancel my old ,,normal'' Premium.I need help, pls.
- Hi, I had an Spotify Premium Account and now my Sister has invited me in her Family Premium, but now I cant cancel my old ,,normal'' Premium. I need help, pls.
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- 115 Views
- 0 replies
- 0 likes
- 115 Views
- 0 replies
- 0 likes
Superuser Contribution Account
I just used a gift card to update my acct for 3 more months, but you say my acct will end in 5 days?????
- I just used a gift card to update my acct for 3 more months, but you say my acct will end in 5 days?????
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- Roadie
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Não consigo me tornar Premium
Não consigo efetuar o pagamento para tornar minha conta premium, ao colocar a opção de crédito, apos confirmar o pagamento, volta para a pagina inicial do cartão, e ao colocar a opção boleto, sempre ocorre erro e o boleto não é gerado. Tetei fazer di...
- Não consigo efetuar o pagamento para tornar minha conta premium, ao colocar a opção de crédito, apos confirmar o pagamento, volta para a pagina inicial do cartão, e ao colocar a opção boleto, sempre ...
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- Spotify Star
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Me cancelaron mi cuenta
Hola me acabo de cancelar mi cuenta la cual cuento con spotify premiun y hable a mi banco Santander debido a que me estaban cobrando dos veces el servicio según x falla se ustedes. Si de alta otra tarjeta y me cobraban 149 en ambas en Santander bloqu...
- Hola me acabo de cancelar mi cuenta la cual cuento con spotify premiun y hable a mi banco Santander debido a que me estaban cobrando dos veces el servicio según x falla se ustedes. Si de alta otra ta...
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- 300 Views
- 0 replies
- 0 likes
- 300 Views
- 0 replies
- 0 likes
Issue with inviting family members for family premium
I did sent invite to my daughter but she didn't receive the invite. In my account there's mentioned invite in progress.What's holding the invite to be send to her?
- I did sent invite to my daughter but she didn't receive the invite. In my account there's mentioned invite in progress. What's holding the invite to be send to her?
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes
College discount
Hi! I currently enrolled in college for the fall of 2017 and I'm trying to enable the student discount, but it says I'm not a student at said college..why isn't it working?
- Hi! I currently enrolled in college for the fall of 2017 and I'm trying to enable the student discount, but it says I'm not a student at said college..why isn't it working?
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- Music Fan
- 184 Views
- 3 replies
- 0 likes
- 184 Views
- 3 replies
- 0 likes
Switching family accounts
I currently am part of a premium family account. I want to start my own premium family account and leave the one I am on. How?
- I currently am part of a premium family account. I want to start my own premium family account and leave the one I am on. How?
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- 91 Views
- 0 replies
- 0 likes
- 91 Views
- 0 replies
- 0 likes
Family Account Issue
Hello there,this stupid validation system canceled my subscription. Apparently I don't live with my wife in the same house... Any idea how can I solve this issue?
- Hello there, this stupid validation system canceled my subscription. Apparently I don't live with my wife in the same house... Any idea how can I solve this issue?
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- 98 Views
- 0 replies
- 0 likes
- 98 Views
- 0 replies
- 0 likes
Superuser Contribution They charged me 3 times
Hi,So I changed my account from free to Student Discount yesterday evening. They have charged me three times (15€) but my account is not activated, and there is no register of my payments on the website. What should I do? Thanks.
- Hi, So I changed my account from free to Student Discount yesterday evening. They have charged me three times (15€) but my account is not activated, and there is no register of my payments on the we...
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- Casual Listener
- 173 Views
- 2 replies
- 0 likes
- 173 Views
- 2 replies
- 0 likes
Superuser Contribution Monthly payments
Hey, I used to have Spotify Premium where I would pay 9,99 euros once a month (I live in the Netherlands) which suddenly stopped about a week ago. Not sure why it stopped, but the biggest problem is that when I want to start a new subscription the on...
- Hey, I used to have Spotify Premium where I would pay 9,99 euros once a month (I live in the Netherlands) which suddenly stopped about a week ago. Not sure why it stopped, but the biggest pr...
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- Roadie
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Superuser Contribution Payment taken
Hi,I tried to set up a premium account last night and have been charged £4.99 to my account but premium isn't working? Please could I get a refund and stop the subscription. I can't do this as it's not showing up that I have premium even though I was...
- Hi, I tried to set up a premium account last night and have been charged £4.99 to my account but premium isn't working? Please could I get a refund and stop the subscription. I can't do this as it's...
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Why did my premium change to free while I'm abroad ?
Hello!So I've had a premium status for 6 months and I pay every time, I went to Japan before mid-june and it was still working (actually for more than 14 days) but suddenly I was logged out and the message about the 14 days abroad popped out. I read ...
- Hello! So I've had a premium status for 6 months and I pay every time, I went to Japan before mid-june and it was still working (actually for more than 14 days) but suddenly I was logged out and t...
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- Roadie
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Superuser Contribution Can't subscribe to Premium because of insufficient balance
I can't subscribe to Premium because it says my prepaid doesn't hve enough load. But I have enough to subscribe to premium. Please see below for your reference. Any help with this please? I'm from the Philippines by the way. I'm a Globe user. Thanks!
- I can't subscribe to Premium because it says my prepaid doesn't hve enough load. But I have enough to subscribe to premium. Please see below for your reference. Any help with this please? I'm from th...
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- Roadie
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
I have problem with premium free trial 30 days
I m signed up through Facebook on premium trial 30 days and it doesn't work I want to remove it so I m not gonna be charged
- I m signed up through Facebook on premium trial 30 days and it doesn't work I want to remove it so I m not gonna be charged
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- 102 Views
- 0 replies
- 0 likes
- 102 Views
- 0 replies
- 0 likes
Upgrading to Family Plan from Premium but Getting Charged for Both
Hi! I recently updated my account to Family Plan ($15/mo), but was charged for that PLUS my old premium account ($10). I want to get rid of my premium account and just continue with family PLUS get my money back that was charged this month. Help!!!
- Hi! I recently updated my account to Family Plan ($15/mo), but was charged for that PLUS my old premium account ($10). I want to get rid of my premium account and just continue with family P...
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Purchasing Spotify
It's asked me for my zip code but is saying invalid help?!
- It's asked me for my zip code but is saying invalid help?!
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- 165 Views
- 0 replies
- 0 likes
- 165 Views
- 0 replies
- 0 likes