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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

131125 Views

69 replies

10 likes

Premium for Family
  • 131125 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

Yordan

Moderator

63807 Views

87 replies

4 likes

  • 63807 Views
  • 87 replies
  • 4 likes

Payment

Hi could I pay you at the end of the month on the 28 .

Regular

Hi could I pay you at the end of the month on the 28 .

anncartwright74

Regular

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Premium Family Plan- not letting me purchase

Hello, I've been having troubles trying to purchase the Spotify family plan. I'm not a current premium plan user. I had the free Spotify account and was trying to upgrade to a family plan. I am constantly getting a loading symbol. I'll include a phot...

Casual Listener

Hello, I've been having troubles trying to purchase the Spotify family plan. I'm not a current premium plan user. I had the free Spotify account and was trying to upgrade to a family plan. I am const...

Katetrooper

Casual Listener

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Premium is very strict

I just got the premium trial and it is only letting me download and press a song apart from that I have no access to other premium features please help

Newbie

I just got the premium trial and it is only letting me download and press a song apart from that I have no access to other premium features please help

Bittencourt

Spotify Star

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Premium but very stricted

I have renewed my premium subscription but when I play a song I can't got next or previous or even cant rewind the same sont it says "you discovered a premium feature start your free Spotify premium trial to unlock it "

Casual Listener

I have renewed my premium subscription but when I play a song I can't got next or previous or even cant rewind the same sont it says "you discovered a premium feature start your free Spotify premium ...

Hubo

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Cancel premium

My next bill is scheduled for the 9th next month. If I cancel my premium subscription now, will it instantly drop my premium or will it let me use it until my next billing date?

Newbie

My next bill is scheduled for the 9th next month. If I cancel my premium subscription now, will it instantly drop my premium or will it let me use it until my next billing date?

Bittencourt

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged without subscription

I was attempting to set up a student Spotify premium account. However, it said that they could not verify me as a student so it could not process my request BUT I was charged $5.26 from Spotify for preauthorizarion but I don't have premium access I h...

Newbie

I was attempting to set up a student Spotify premium account. However, it said that they could not verify me as a student so it could not process my request BUT I was charged $5.26 from Spotify for p...

Lee

Spotify

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Downgraded from Premium to Free

Hi. I've had Spotify Premium for about a year now, but two months ago my account went from Premium to Free and Spotify also stopped collecting the monthly €15 from my bank account. What can I do to make my account Premium again?

Newbie

Hi. I've had Spotify Premium for about a year now, but two months ago my account went from Premium to Free and Spotify also stopped collecting the monthly €15 from my bank account. What can I do to m...

Maxim

Spotify Star

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Spotify Premium

Just entered Spotify's Premium "World" but can't skip songs or use shuffle play. When I try to skip a song, there's the commercial saying to try free Premium trial.I tried to log out and log in again but that's not helpful.Could anyone help me out? x

Newbie

Just entered Spotify's Premium "World" but can't skip songs or use shuffle play. When I try to skip a song, there's the commercial saying to try free Premium trial. I tried to log out and log in aga...

Maxim

Spotify Star

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

Payment issues and country change

Hi, I recently changed country and payment card.My monthly payment has been rejected.I try to update my banking informations, but since I have changed country, I also need to change my geographic info.Though, I can't foloow the "usual process" (which...

Newbie

Hi,   I recently changed country and payment card. My monthly payment has been rejected. I try to update my banking informations, but since I have changed country, I also need to change my g...

toman95

Roadie

173 Views

1 replies

0 likes

  • 173 Views
  • 1 replies
  • 0 likes

Overcharged

My daughter is being charged 3 x £9.99, this has being going on for months.'she can't afford it and 2 of the payments are coming off my Vodafone account

Newbie

My daughter is being charged 3 x £9.99, this has being going on for months.'she can't afford it and 2 of the payments are coming off my Vodafone account

toman95

Roadie

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

No obtuve un mes gratis

Me metí para tener un mes gratis y pagar el siguiente, realice el pago y solo tuve 1 mes premium

Newbie

Me metí para tener un mes gratis y pagar el siguiente, realice el pago y solo tuve 1 mes premium

155 Views

0 replies

0 likes

  • 155 Views
  • 0 replies
  • 0 likes

Solved!! Premium works just for half of my family

So a month ago my Premium account decided to ditch two of my family members, three of us can use it normally, but the rest can't log in.We all have the same address and we all have iPhones.We've been using it beautifully for a year, but now It's not ...

Casual Listener

So a month ago my Premium account decided to ditch two of my family members, three of us can use it normally, but the rest can't log in. We all have the same address and we all have iPhones. We've ...

Rejazz

Casual Listener

441 Views

2 replies

0 likes

  • 441 Views
  • 2 replies
  • 0 likes

LOST PREMIUM ACCOUNT

Since few weeks I´ve noticed that my old premium account is off, and now, I´ve got a new free account (withe the same user and pass)Nobody called or wrote, and suddenly i lost my rights...If anybody is in the same case, please write and tell me how t...

Casual Listener

Since few weeks I´ve noticed that my old premium account is off, and now, I´ve got a new free account (withe the same user and pass) Nobody called or wrote, and suddenly i lost my rights... If anyb...

mric812

Casual Listener

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium trial data use?

i have the 7 day permium trial activated. if i listen to music when im not connected to wifi, will it use up my data? what does offline mode do? help plzz

Newbie

i have the 7 day permium trial activated. if i listen to music when im not connected to wifi, will it use up my data? what does offline mode do? help plzz

Lee

Spotify

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Premium is not working on my iphone

Hi there,I upgrated my subscrition to premium but even thou it says premium, it's still on the free one. I can't skip songs for example.Please help me

Casual Listener

Hi there, I upgrated my subscrition to premium but even thou it says premium, it's still on the free one. I can't skip songs for example. Please help me 😄

Bittencourt

Spotify Star

406 Views

3 replies

0 likes

  • 406 Views
  • 3 replies
  • 0 likes

Solved!! Spotify premium not entirely activated

I received a Spotify card and used it to activate spotify premium for a month. The first month was ok, but when I activated the second month using another card, only some premium features are available. I can't skip songs unlimited times, queue them ...

Casual Listener

I received a Spotify card and used it to activate spotify premium for a month. The first month was ok, but when I activated the second month using another card, only some premium features are availab...

Maxim

Spotify Star

1242 Views

1 replies

1 likes

  • 1242 Views
  • 1 replies
  • 1 likes

Cancel Spotify family subscription

Can't cancel my Spotify family subscription it keeps saying "oops something went wrong"Already paying for premium no use for family account anymore

Newbie

Can't cancel my Spotify family subscription it keeps saying "oops something went wrong" Already paying for premium no use for family account anymore

PratsFlorencia

Casual Listener

175 Views

1 replies

1 likes

  • 175 Views
  • 1 replies
  • 1 likes

Re: Upgrade auf Premium funktioniert nicht

Aber was ist wenn das Konto auf dem man immer mit Paypal beezahlt hat nicht mehr funktioniert und man sich deshalb ein anderes Konto anlegen musste? Ich kann und möchte nicht mit den anderen Möglichkeiten bezahlen.

Newbie

Aber was ist wenn das Konto auf dem man immer mit Paypal beezahlt hat nicht mehr funktioniert und man sich deshalb ein anderes Konto anlegen musste? Ich kann und möchte nicht mit den anderen Möglichk...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Problem Offer (3 months 0.99)

I want to cancel my substrictiom

Newbie

I want to cancel my substrictiom

Maxim

Spotify Star

167 Views

1 replies

0 likes

  • 167 Views
  • 1 replies
  • 0 likes