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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131429 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65051 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245980 Views
151 replies
13 likes
Hi folks any suggestions - I appeared to have been debited twice. Once from apple at 12.99 and then again from Spotify Stockholm at 9.99? Any advice????I contacted apple and they said they would refund my account but just want to understand it.Thanks...
Hi folks any suggestions - I appeared to have been debited twice. Once from apple at 12.99 and then again from Spotify Stockholm at 9.99? Any advice???? I contacted apple and th...
Not applicable
185 Views
1 replies
0 likes
I have two accounts - paying for both Premium but thought I only had one since the accounts have the same email. How is this possible and how do I ask for a refund from Spotify? I have only used one acount and since I log on with only one email they ...
I have two accounts - paying for both Premium but thought I only had one since the accounts have the same email. How is this possible and how do I ask for a refund from Spotify? I have only used one ...
Not applicable
200 Views
1 replies
0 likes
Tengo cuenta free trato de pasarla a premium ... Coloco los datos y me sale... UPS! Parece que tú o tu proveedor tienen un mal día... Y no me deja... Eh intentado con tarjetas diferentes pero aún así no pasa nada.... Y en el Comercio general funciona...
Tengo cuenta free trato de pasarla a premium ... Coloco los datos y me sale... UPS! Parece que tú o tu proveedor tienen un mal día... Y no me deja... Eh intentado con tarjetas diferentes pero aún así...
Newbie
423 Views
5 replies
0 likes
helloi have a student account and for the last two months i been charged 9.99. I dont understand
hello i have a student account and for the last two months i been charged 9.99. I dont understand
Not applicable
178 Views
1 replies
0 likes
I want to get the three months for 99¢, but I'm scared that I will be charged after the three months. Will I?
I want to get the three months for 99¢, but I'm scared that I will be charged after the three months. Will I?
Casual Listener
218 Views
1 replies
0 likes
sorry but you sent me an email but you wrote me that the premium offer 6.99 EUR...however when I visit yours site I saw an offer at 0.99 EUR... but I pay 6.99...what happened...
sorry but you sent me an email but you wrote me that the premium offer 6.99 EUR...however when I visit yours site I saw an offer at 0.99 EUR... but I pay 6.99...what happened...
295 Views
0 replies
0 likes
Hi,I recently got premium using my internet service provider and it works just fine on my pc and my old phone. But i got a new phone and it keeps saying that my account is a free account on my new phone. I've tried reinstalling on my phone and loggin...
Hi, I recently got premium using my internet service provider and it works just fine on my pc and my old phone. But i got a new phone and it keeps saying that my account is a free account on my new ...
Spotify Star
237 Views
3 replies
0 likes
Hi,I had a Spotify Premium account through Vodafone UK but since moving countries (and cancelling my mobile phone contract) by Spotify subscription has of course stopped and all of my downloaded songs have been deleted from my mobile device. However,...
Hi, I had a Spotify Premium account through Vodafone UK but since moving countries (and cancelling my mobile phone contract) by Spotify subscription has of course stopped and all of my downloaded so...
Spotify Star
940 Views
3 replies
0 likes
Hi! at first, i thought i could use spotify premium through globe subscription. so, i did subscribe. but it said that i have to register to gosurf so that i could use it. so, i did. but when i tried to register to spotify premium again, it says i hav...
Hi! at first, i thought i could use spotify premium through globe subscription. so, i did subscribe. but it said that i have to register to gosurf so that i could use it. so, i did. but when i tried ...
188 Views
0 replies
0 likes
Hi I have added Spotify to my line and to my sisters line for us to redeem Spotify so it bills to my account, we have tried both links to try to tie spotify to our Sprint it all seems to go good then I get a error message saying it cant be done right...
Hi I have added Spotify to my line and to my sisters line for us to redeem Spotify so it bills to my account, we have tried both links to try to tie spotify to our Sprint it all seems to go good then...
236 Views
0 replies
0 likes
I have been getting charged for two spotify account for the past 5 months or so and i dont understand why, i have my student account and then another account that charges me 9.99 a month which i have no idea about. i cannot cancel the membership as i...
I have been getting charged for two spotify account for the past 5 months or so and i dont understand why, i have my student account and then another account that charges me 9.99 a month which i have...
Spotify Star
187 Views
1 replies
0 likes
How do I go about getting this resolved?
How do I go about getting this resolved?
142 Views
0 replies
0 likes
I upgraded to premium via Globe(*143#) because mobile load payment was not working in spotify page. Spotify offers 3months premium for 129php but according to the activation message my premium will end after 1 month. Help anyone?
I upgraded to premium via Globe(*143#) because mobile load payment was not working in spotify page. Spotify offers 3months premium for 129php but according to the activation message my premium will e...
Spotify Star
182 Views
1 replies
0 likes
I purchased premium for family and my sister is trying to get on with the invitation link I sent and we've also tried email invitation and neither is working. It is saying she's a robot and not letting her proceed. We're both fed up with it. Help?
I purchased premium for family and my sister is trying to get on with the invitation link I sent and we've also tried email invitation and neither is working. It is saying she's a robot and not letti...
130 Views
0 replies
0 likes
I signed up for the premium service signed in to spotify under my Facebook account... But not my normal account.. When I log in it says I don't have premium and I can't connect to Facebook because it says the account is attached to another spotify ac...
I signed up for the premium service signed in to spotify under my Facebook account... But not my normal account.. When I log in it says I don't have premium and I can't connect to Facebook because it...
141 Views
0 replies
0 likes
Paguei o spotify hoje e nao me tornei premium por que?
Paguei o spotify hoje e nao me tornei premium por que?
Spotify Star
244 Views
3 replies
0 likes
After the 3 months the payments go to 9.99 but I'm a student could I get the student rate?
After the 3 months the payments go to 9.99 but I'm a student could I get the student rate?
Community Legend
176 Views
1 replies
0 likes
OLA, EU EFETUEI O PAGAMENTO DO BOLETO NO SÁBADO DIA 03/06 E ATE AGORA EU NAO RECEBI NENHUM EMAIL DE CONFIRMAÇÃO DE PAGAMENTO, COMO DEVO PROCEDER ? ESPERO OS 5 DIAS UTEIS ??
OLA, EU EFETUEI O PAGAMENTO DO BOLETO NO SÁBADO DIA 03/06 E ATE AGORA EU NAO RECEBI NENHUM EMAIL DE CONFIRMAÇÃO DE PAGAMENTO, COMO DEVO PROCEDER ? ESPERO OS 5 DIAS UTEIS ??
Spotify Star
171 Views
1 replies
0 likes
Hello,I'm trying to update my Credit Card info (changing Credit Card).I have already informed new C.Card info and my new card was charged, but Spotify webpage got stuck while was updating my C.Card info.When I look at my Spotify account info, it stil...
Hello, I'm trying to update my Credit Card info (changing Credit Card). I have already informed new C.Card info and my new card was charged, but Spotify webpage got stuck while was updating my C.Ca...
Spotify Star
380 Views
3 replies
0 likes
When I try the remote mode withave my Gear S2 to control my mobile, I have always the letters "Unable to start Spotify, BT disconnected" in front of me an I don't understand it! Can you help me??
When I try the remote mode withave my Gear S2 to control my mobile, I have always the letters "Unable to start Spotify, BT disconnected" in front of me an I don't understand it! 😞 Can you help me??
Newbie
385 Views
1 replies
1 likes
