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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148479 Views

69 replies

10 likes

Premium for Family
  • 148479 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93965 Views

89 replies

4 likes

  • 93965 Views
  • 89 replies
  • 4 likes

Solved!! Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription

Visitor

Johnroycg

Visitor

291975 Views

161 replies

13 likes

  • 291975 Views
  • 161 replies
  • 13 likes

Paguei e minha conta continua free

assinei a conta premium e foi faturada no cartao e ainda estou com a conta free

Visitor

assinei a conta premium e foi faturada no cartao e ainda estou com a conta free

Bittencourt

Spotify Star

4345 Views

1 replies

0 likes

  • 4345 Views
  • 1 replies
  • 0 likes

ME COBRARON DOS MESES EN UN MISMO MES

Algún 0-800 al cual llamar para obtener ayuda con el pago ?

Newbie

Algún 0-800 al cual llamar para obtener ayuda con el pago ?

OptimuzKrice

Roadie

859 Views

7 replies

0 likes

  • 859 Views
  • 7 replies
  • 0 likes

Double charge on my account

I noticed that you guys charged me twice on my account, is there a way that I can get a refund.

Regular

I noticed that you guys charged me twice on my account, is there a way that I can get a refund. </mod snip email> </mod snip personal details>

Oksazu

Regular

779 Views

6 replies

0 likes

  • 779 Views
  • 6 replies
  • 0 likes

Superuser Contribution pague y no tengo premium

Estimados, Yo pagué la sucripcion oferta de premiun con fecha 27/05/2017... El acrgo fue efectuado en mi tarjeta de credito, pero la cuenta sigue basica incluso hoy me paso o modo de prueba premium.

Newbie

Estimados, Yo pagué la sucripcion oferta de premiun con fecha 27/05/2017... El acrgo fue efectuado en mi tarjeta de credito, pero la cuenta sigue basica incluso hoy me paso o modo de prueba...

Erika

Roadie

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento dublicado

Mudei a forma de magamento mas quando estava concluindo a internet caiu , o pagamento no cartao mas o spotify nao reconheceu , ai tive que fazer novamente ai o spotify cobrou navamente , agora estou com duas cobrança no cartao .. ai vem a pergundo co...

Newbie

Mudei a forma de magamento mas quando estava concluindo a internet caiu , o pagamento no cartao mas o spotify nao reconheceu , ai tive que fazer novamente ai o spotify cobrou navamente , agora estou ...

Erika

Roadie

318 Views

1 replies

0 likes

Premium
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

No me deja usar la oferta de tres meses por 0.99 por qué dice que ya use una similar, pero lo único que use fue la prueba gratis de 1 semana, y no me da otra oferta, por qué no puedo??

Newbie

No me deja usar la oferta de tres meses por 0.99 por qué dice que ya use una similar, pero lo único que use fue la prueba gratis de 1 semana, y no me da otra oferta, por qué no puedo??

Erika

Roadie

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium 0,99

Acabo de comprarme el Premium de 0.99 por tres meses y cuando entro en Spotify me dice que sigo teniendo cuenta free, pero cuando entro en internet me dice que soy premium. ¿Qué puedo hacer?

Newbie

Acabo de comprarme el Premium de 0.99 por tres meses y cuando entro en Spotify me dice que sigo teniendo cuenta free, pero cuando entro en internet me dice que soy premium. ¿Qué puedo hacer?

Erika

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con Premium 0.99€

Buenas, estoy intentando comprar Spotify Premium via PayPal, pero cada vez que meto mis datos (contraseña correo...) me sale la ventana de Aceptar y Pagar, obiamente pulso pero vuelve a la pagina principal de compra. Llevo varios dias y no se arregla...

Casual Listener

Buenas, estoy intentando comprar Spotify Premium via PayPal, pero cada vez que meto mis datos (contraseña correo...) me sale la ventana de Aceptar y Pagar, obiamente pulso pero vuelve a la pagina pri...

Erika

Roadie

445 Views

3 replies

0 likes

Premium
Subscription
  • 445 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged for Premium Even Though I'm Spotify Free

My account is Spotify Free. It has always been Spotify Free. I do not use Spotify. I think an associated account of mine has been using my bank details to pay for Spotify Premium. However, I do not want Spotify Premium as I do not use it. I don't kno...

Newbie

My account is Spotify Free. It has always been Spotify Free. I do not use Spotify. I think an associated account of mine has been using my bank details to pay for Spotify Premium. However, I do not w...

Erika

Roadie

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscripción

Compre una suscripción por tres meses pero entrare aun plan familiar que pasa con mía suscripción de tres meses? Se pierde?

Newbie

Compre una suscripción por tres meses pero entrare aun plan familiar que pasa con mía suscripción de tres meses? Se pierde?

Erika

Roadie

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

student discount

i got charged for student discount but ShherID couldn´t verify my student condition, i want the premium standard subscription, ami getting that money back ?

Newbie

i got charged for student discount but ShherID couldn´t verify my student condition, i want the premium standard subscription, ami getting that money back ?

Maxim

Spotify Star

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Issue with billing

Have checked my bank account statement says the payment was made last week for a new month of spotify however spotify has taken away all my privileges claiming I havent made premium payment for the month. Very angry as I do quite like the app!!

Casual Listener

Have checked my bank account statement says the payment was made last week for a new month of spotify however spotify has taken away all my privileges claiming I havent made premium payment for the m...

Conniejohson196

Newbie

865 Views

6 replies

0 likes

  • 865 Views
  • 6 replies
  • 0 likes

Problemi con Spotify Family

Ho rinnovato normalmente l'abbonamento Spotify Family come faccio da mesi, però adesso mia figlia non riesce ad accedere al suo account nella modalità Premium.Adesso il suo account è passato al free.Nonostante la inviti di nuovo non riesce ad acceder...

Newbie

Ho rinnovato normalmente l'abbonamento Spotify Family come faccio da mesi, però adesso mia figlia non riesce ad accedere al suo account nella modalità Premium. Adesso il suo account è passato a...

Wasosky

Regular

8279 Views

9 replies

0 likes

  • 8279 Views
  • 9 replies
  • 0 likes

Premium subscription

I seem to be having trouble to pay my premium subscription. After I've already entered my credit card info, I'm still not able to purchase it! It keeps coming back to a blank credit card form. Is that a problem with my card, the info, or the spotify'...

Newbie

I seem to be having trouble to pay my premium subscription. After I've already entered my credit card info, I'm still not able to purchase it! It keeps coming back to a blank credit card form. Is tha...

wroi_theboy

Casual Listener

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

0.99

i have 3 monhts subsrcbten but if i go to spotify free for to cancel subcr will i loos the tree monhts

Newbie

i have 3 monhts subsrcbten but if i go to spotify free for to cancel subcr will i loos the tree monhts 

Maxim

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

[All Platforms] Language and Country buttons

I have been in Finland for week now and i still cant change my country on settings... It wont let me klick it and change it so i cant listen any Finnish songs here

Casual Listener

I have been in Finland for week now and i still cant change my country on settings... It wont let me klick it and change it so i cant listen any Finnish songs here

Maxim

Spotify Star

356 Views

3 replies

0 likes

  • 356 Views
  • 3 replies
  • 0 likes

Spotify Premium for 99 cents CAD

Hi, so I purchased the 99 cent promo premium offer and I am really enjoying it, but when my sibling tries to purchase it, nothing happens. After pressing purchase at the PayPal website, it goes back to the purchase premium page as if nothing had happ...

Newbie

Hi, so I purchased the 99 cent promo premium offer and I am really enjoying it, but when my sibling tries to purchase it, nothing happens. After pressing purchase at the PayPal website, it goes back ...

Maxim

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Just started premium 3 month promotion and wanting to upgrade to family subscription

I just paid for the 3 month promotion, what will happen when I upgrade to family? Will I lose the 3 month promotion and get charged the family rate automatically?

Casual Listener

I just paid for the 3 month promotion, what will happen when I upgrade to family?  Will I lose the 3 month promotion and get charged the family rate automatically?

souforte

Casual Listener

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution Paid for premium but it says I am on free mode

I paid today for the premium account with my credit card, and received a message on my phone of the credit card saying that it was accepted. But I did not receive any confirmation e-mail, and my account still says I am on the free mode.what shoul I d...

Newbie

I paid today for the premium account with my credit card, and received a message on my phone of the credit card saying that it was accepted. But I did not receive any confirmation e-mail, and my acco...

user-removed

Not applicable

283 Views

1 replies

1 likes

  • 283 Views
  • 1 replies
  • 1 likes