Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62584 Views
- 43 replies
- 3 likes
- 62584 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8119 Views
- 23 replies
- 2 likes
- 8119 Views
- 23 replies
- 2 likes
Premium not recognized
I have Spotify premium free with my Rogers account connected to my facebook account been about 3 weeks and my account still shows up as free Rogers tells me this Status: Spotify activation pendinganyone know a way around this?
- I have Spotify premium free with my Rogers account connected to my facebook account been about 3 weeks and my account still shows up as free Rogers tells me this Status: Spotify activation pen...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Solved!! Free account but charged money
I wanted to try and get premium today but didn't fully do it. i out my card info in and it took me to where i prove i'm a student for the student discount but it didn't approve me. so i signed out. later today i noticed it charged me the $5 as if my ...
- I wanted to try and get premium today but didn't fully do it. i out my card info in and it took me to where i prove i'm a student for the student discount but it didn't approve me. so i signed out. l...
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- Spotify Star
- 351 Views
- 1 replies
- 0 likes
- 351 Views
- 1 replies
- 0 likes
Charged 3 times
So I was trying to make a student account and it didn't seem to work, I tried again and still nothing. So I decided to just make a regular premium. But I just checked and it charged me for all 3. Uhmmm, can you take 2 off?
- So I was trying to make a student account and it didn't seem to work, I tried again and still nothing. So I decided to just make a regular premium. But I just checked and it charged me for all 3. Uhm...
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- Spotify Star
- 233 Views
- 2 replies
- 0 likes
- 233 Views
- 2 replies
- 0 likes
Premium subscription not in effect
Hi, I've just upgraded to the premium service but non of my client recognize me as premium yet(both on Windows and Linux with the latest version). And accessing the spotify main site gives this error on all my browsers with multiple DNS tried. 503 Se...
- Hi, I've just upgraded to the premium service but non of my client recognize me as premium yet(both on Windows and Linux with the latest version). And accessing the spotify main site gives t...
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- Spotify Star
- 233 Views
- 4 replies
- 0 likes
- 233 Views
- 4 replies
- 0 likes
Pagué y no me reconoce el pago
Hice el pago para premium universitaria me mandaron un link para comprobar que era estudiante había una liga de que es esto y al regresar me mandó a la página principal pero el cobro se realizó y Spotify no me reconoce el pago
- Hice el pago para premium universitaria me mandaron un link para comprobar que era estudiante había una liga de que es esto y al regresar me mandó a la página principal pero el cobro se realizó y Spo...
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- Spotify Star
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
Solved!! cancel vodafone spotify and join family premium
hi all, this will probably sound like a confusing topic, but ill try my best to explain: so i canceled my Vodafone premium subscription and it was meant to end on the 24/4. i want to join Spotify directly and accept an invite for a family package, bu...
- hi all, this will probably sound like a confusing topic, but ill try my best to explain: so i canceled my Vodafone premium subscription and it was meant to end on the 24/4. i w...
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- Spotify Star
- 1451 Views
- 1 replies
- 0 likes
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invitePremiumSpotifyvodafone
- 1451 Views
- 1 replies
- 0 likes
Solved!! Premium not recognized on iphone5
My phone had a software issue so they wiped all my information at the Apple Store and rebooted the phone. When I redownloaded the Spotify app and logged in the my premium account, it says I have a 7 day free trial and none of my saved music is there....
- My phone had a software issue so they wiped all my information at the Apple Store and rebooted the phone. When I redownloaded the Spotify app and logged in the my premium account, it says I have a 7 ...
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- Spotify Star
- 446 Views
- 5 replies
- 0 likes
- 446 Views
- 5 replies
- 0 likes
Dois Débitos de 10 reais
Boa noite, no dia 19/04/2017 houve dois debitos de 10 reais. Um no horario das 18:59 e outro no horario 19:00, nesse dia fiz a solicitação para mudança de plano para o Spotify Estudante que o valor mudaria para 8,50, consegui a transferencia e debito...
- Boa noite, no dia 19/04/2017 houve dois debitos de 10 reais. Um no horario das 18:59 e outro no horario 19:00, nesse dia fiz a solicitação para mudança de plano para o Spotify Estudante que o va...
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- Spotify Star
- 323 Views
- 5 replies
- 0 likes
- 323 Views
- 5 replies
- 0 likes
Paguei e o spotify não muda para o premium???
Preciso de ajuda.
- Preciso de ajuda.
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
premium
sou assinante premium mas do nada não consigo mais escutar musica baixada ou baixar alguma
- sou assinante premium mas do nada não consigo mais escutar musica baixada ou baixar alguma
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- Spotify Star
- 128 Views
- 1 replies
- 0 likes
- 128 Views
- 1 replies
- 0 likes
Plan Familiar
Algo paso que las cuentas de mis familiares fueron eliminadas del plan, y cafa vez que quiero que se unan otra vez dice que no se pudo comprobar que forman parte de mi mismo domicilio pero la información que pongo si coincide y aún así no se puede Ay...
- Algo paso que las cuentas de mis familiares fueron eliminadas del plan, y cafa vez que quiero que se unan otra vez dice que no se pudo comprobar que forman parte de mi mismo domicilio pero la informa...
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- Newbie
- 198 Views
- 1 replies
- 0 likes
- 198 Views
- 1 replies
- 0 likes
Solved!! Premium não está caindo na minha conta
Efetuei o pagamento no dia 22/04/17, hoje dia 24/04/17 ainda não caiu o premium em minha conta do spotify.
- Efetuei o pagamento no dia 22/04/17, hoje dia 24/04/17 ainda não caiu o premium em minha conta do spotify.
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- Spotify Star
- 389 Views
- 2 replies
- 0 likes
- 389 Views
- 2 replies
- 0 likes
Solved!! Payment method change
Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...
- Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it aft...
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- Community Legend
- 1162 Views
- 3 replies
- 0 likes
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cardcreditmethodPaymentprepaid
- 1162 Views
- 3 replies
- 0 likes
Solved!! Payment Problem
Hi I started my Spotify premium in 24th December 2016 according to my receipts. I was supposed to pay 9 Swedish crowns for 3 months and then 99 crowns per month after that. However, according to Spotify, I should pay 99 crowns for third of March. But...
- Hi I started my Spotify premium in 24th December 2016 according to my receipts. I was supposed to pay 9 Swedish crowns for 3 months and then 99 crowns per month after that. Ho...
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- Community Legend
- 646 Views
- 3 replies
- 0 likes
- 646 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Gifting Premium
Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her account using my bank card... the website won`t let me do this ei...
- Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her...
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- Newbie
- 485 Views
- 3 replies
- 0 likes
- 485 Views
- 3 replies
- 0 likes
Suscripción estudiantes
Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y nose como seguir el proceso para ser premium. Grac...
- Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y...
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- Newbie
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Premium features are no longer there
Rogers (cable company) offered 6 months free premium subscription in end of February of 2017.Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. I logged out and in and contacted Rogers, but I have yet to...
- Rogers (cable company) offered 6 months free premium subscription in end of February of 2017. Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. ...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
value Added Tax
Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have a Php130.00 load. So I bought another 20 peso load ...
- Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have ...
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- Community Legend
- 1869 Views
- 2 replies
- 0 likes
- 1869 Views
- 2 replies
- 0 likes
Debit de paiment sur un compte desactivé
Bonjour,J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je reçoit 2 débits différent sur mon compte bancaire ch...
- Bonjour, J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je...
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- Community Legend
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Solved!! Just bought Premium and got 3 payments on credit card HELP
Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and then back, and now (April 24) I got approved and they cha...
- Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and t...
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- Community Legend
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes