Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I have already change the payment method and it's still appearing that I haven't
Visitor
I have already change the payment method and it's still appearing that I haven't
Alex
Spotify Legend
223 Views
3 replies
0 likes
my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work on any of my devices and i've checked multiple tim...
Visitor
my account shows as being a free account but when i click "sign up for premium" it says i already have premium individual and i can change subscription if i want to. none of the premium features work...
Jose_M
Spotify Star
327 Views
3 replies
0 likes
Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro una forma q me permita aceptar la invitación de pre...
Newbie
Por favor estoy cambiando la ubicación de mi residencia, ya cambié el método de pago por una tarjeta del nuevo país donde vivo, ya cambié mi dirección en el Apple ID q uso en mi celular, y encuentro ...
Eni
Moderator
1378 Views
1 replies
0 likes
PlanoPrêmioPaís: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancelado?
Visitor
Plano Prêmio País: Brasil pagamento atrasado, hoje é dia 10/03, e acabou de não ser aprovado, meu cartão está liberado com limite de dia 15, antes dessa data meu spotify premium está cancela...
Patr2
Casual Listener
2979 Views
2 replies
0 likes
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Visitor
Estou sendo cobrada duas vezes no mesmo mês e o mesmo valor. Sendo que eu tenho somente um plano.
Elena
Moderator
149 Views
1 replies
0 likes
Anote varias veces y me sale que el código no es puede ser válido
Visitor
Anote varias veces y me sale que el código no es puede ser válido
Alex
Spotify Legend
434 Views
1 replies
0 likes
PlanStudentCountryUSADeviceAcer LaptopOperating SystemWindows 11 My Question or IssueAll I get is that i have to "manage my account" yet there's nothing I can really change.
Visitor
Plan Student Country USA Device Acer Laptop Operating System Windows 11 My Question or Issue All I get is that i have to "manage my account" yet there's nothing I can really ...
Joan
Moderator
159 Views
1 replies
0 likes
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
Visitor
I canceled a mandate for Rs. 450 towards Spotify and yet somehow an amount of Rs. 119 has been deducted from my account without my permission and for no reason and request.
Alex
Spotify Legend
206 Views
1 replies
0 likes
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of every single device, but nothing helps. I also have to...
Casual Listener
hello:) I am having issues with "not being qualified for the individual premium package" I am only one user. I have been on the forums, and done everything they asked me to do, like to log out of eve...
Dian
Spotify Legend
211 Views
1 replies
0 likes
PlanPremium duoCountrySouth AfricaDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueI need to update my payment details from pay by mobile (Vodacom) to a direct debit from my bank. When I go to the update payment details section it d...
Newbie
Plan Premium duo Country South Africa Device Samsung Galaxy S10 Operating System Android My Question or Issue I need to update my payment details from pay by mobile (Vodacom) to a direct deb...
Dian
Spotify Legend
651 Views
3 replies
0 likes
Do I cancel my PC account and reset on Iphone account
Visitor
Do I cancel my PC account and reset on Iphone account
Maxim
Spotify Star
182 Views
1 replies
0 likes
I want to cancel Spotify premium My Question or Issue
Visitor
I want to cancel Spotify premium My Question or Issue
Maxim
Spotify Star
198 Views
1 replies
0 likes
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift card.
Visitor
I just spent two and a half hours on the Support chat to figure out why I was not able to redeem a 12 months gift card. It is ridiculous that a streaming platform only allows this if you use a gift c...
146 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily CountrySerbiaDevicePixel 6 proOperating SystemAndroid 13 My Question or IssueI had to update the payment method because m...
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Family Country Serbia Device Pixel 6 pro Operating System An...
OscarDC
Moderator
270 Views
1 replies
0 likes
Planchanged from individual plan to student CountryPakistan Device(iPhone 12, HP pavilion)Operating System(iOS 10, Windows 10,etc.) My Question or IssueI just bought the individual plan and then changed it to the student, but I already charged the in...
Visitor
Plan changed from individual plan to student Country Pakistan Device (iPhone 12, HP pavilion) Operating System (iOS 10, Windows 10,etc.) My Question or Issue I just bough...
Jose_M
Spotify Star
423 Views
3 replies
0 likes
Ya lo intente muchoo
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryGhana Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows...
Visitor
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Ghana Device (iPhone 8, Samsung Galaxy ...
Lyubka
Moderator
252 Views
1 replies
0 likes
Plan Premium DuoCountryGermany My Question or IssueDear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December 2022. Now Klarna is claiming me back the January invoice, which is alrea...
Casual Listener
Plan Premium Duo Country Germany My Question or Issue Dear Spotify staff, I need someone to contact me. I changed the Spotify payment method from Klarna to direct debit in December...
Vasil
Moderator
298 Views
1 replies
0 likes
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of someone else" and just give me the option to see my c...
Visitor
I have already a premium family plan but the apps paused my service and also ask for update my payment, I click there and it says "You have already a plan premium you are part of a premium plan of so...
kaworu_bloodpaw
Roadie
252 Views
1 replies
0 likes
I tried the individual one