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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151099 Views

69 replies

10 likes

Premium for Family
  • 151099 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

DeeDee36

Visitor

96903 Views

90 replies

4 likes

  • 96903 Views
  • 90 replies
  • 4 likes

Superuser Contribution So, uhm I tried redeeming my Spotify 3-month premium from Microsoft reward

but it wont let me i did all the address and stuff and it says error try again to contact support and I made sure it was the right website and all

Visitor

but it wont let me i did all the address and stuff and it says error try again to contact support and I made sure it was the right website and all

Maxim

Spotify Star

411 Views

2 replies

0 likes

  • 411 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to set up duo when both people share an email address

My wife and I live at the same address and both share the same email address. I can't get my wife added to Premium Duo.I think I have to add her as a new account, but it doesn't seem possible to create two accounts with the same email address.This ca...

Visitor

My wife and I live at the same address and both share the same email address. I can't get my wife added to Premium Duo. I think I have to add her as a new account, but it doesn't seem possible to...

Not applicable

4797 Views

4 replies

0 likes

  • 4797 Views
  • 4 replies
  • 0 likes

Superuser Contribution Payment accepted but can't access premium services

PlanFree/PremiumCountry DeviceRedmi Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI paid for a premium account through PayPal, the money has been taken out of my bank account but I can't access the premium services on th...

Newbie

Plan Free/Premium Country   Device Redmi  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I paid for a premium account through PayPal, th...

Not applicable

616 Views

3 replies

1 likes

  • 616 Views
  • 3 replies
  • 1 likes

I am un able to subscribe please help

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Solved!! Payment got iterrupted and payment went through but did not get Premium

I wanted to buy premium and selected to Pay via PayPal. During the payment the browser stopped working and did not let me through to next page even if I refreshed (which was risky), so I closed it because it didn't do anything by itself. Money got ta...

Visitor

I wanted to buy premium and selected to Pay via PayPal. During the payment the browser stopped working and did not let me through to next page even if I refreshed (which was risky), so I closed it be...

josehsa

Music Fan

1116 Views

1 replies

0 likes

  • 1116 Views
  • 1 replies
  • 0 likes

Just to make sure I opened just one account under my name, Ligoy Gamaney?

I used a Spotify Gift card ($30.00) to extend my subscription thru June 23, 2023, But, also my credit card charged $9.99 for the same period (1 Month). How did that happen? Did I accidentally open two accounts under my name; Ligoy Gamaney? This is ve...

Visitor

I used a Spotify Gift card ($30.00) to extend my subscription thru June 23, 2023, But, also my credit card charged $9.99 for the same period (1 Month). How did that happen? Did I accidentally open...

josehsa

Music Fan

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Can I upgrade my individual with duo before the next payment?

I at the moment have Spotify individual and wanna upgrade to duo. But my next payment is first the next month. Is it possible to upgrade to duo before. I need it for tomorrow.

Visitor

I at the moment have Spotify individual and wanna upgrade to duo. But my next payment is first the next month. Is it possible to upgrade to duo before. I need it for tomorrow.

Maxim

Spotify Star

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

spotify student expired

Help! My spotify student has expired and I couldnt find anywhere to provide proof im still a student. It's taken the full money out this morning.

Visitor

Help! My spotify student has expired and I couldnt find anywhere to provide proof im still a student. It's taken the full money out this morning.

Maxim

Spotify Star

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

problema na conta

Tenho 2 contas com o mesmo email e preciso cancelar 1

Visitor

Tenho 2 contas com o mesmo email e preciso cancelar 1

Bittencourt

Spotify Star

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola si me pueden hacer un rembolso

Ya que usaron mi tarjeta sin permiso yo no permití ni realize ningún transacción

Visitor

Ya que usaron mi tarjeta sin permiso yo no permití ni realize ningún transacción

Alex

Spotify Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution I’m signed up for duo and I’m still being charged for premium too

I’m being charged $9.99 and my partner is paying $12.99 for duo on the account. So we are paying way more than we should

Visitor

I’m being charged $9.99 and my partner is paying $12.99 for duo on the account. So we are paying way more than we should

Lyubka

Moderator

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Superuser Contribution como puedo eliminar mi tarjeta de debito de la cuenta de spotify definit

quisiera saber como eliminar mi tarjeta de debito definitivamente ya que cuando cánselo la suscripción me queda la opción renovar y si cliquean allí se puede activar el cobro

Newbie

quisiera saber como eliminar mi tarjeta de debito definitivamente ya que cuando cánselo la suscripción me queda la opción renovar y si cliquean allí se puede activar el cobro

Alex

Spotify Legend

1233 Views

1 replies

0 likes

  • 1233 Views
  • 1 replies
  • 0 likes

Acabo de comprar una tarjeta de regalo de Spotify y me aparece error

Compre una tarjeta de regalo de Spotify de 1 mes y me dice que mi código es invalido error y como es posible si la acabo de comprar!! Como puedo canjearla

Visitor

Compre una tarjeta de regalo de Spotify de 1 mes y me dice que mi código es invalido error y como es posible si la acabo de comprar!! Como puedo canjearla

AdamDamon

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I saw ad on my Spotify that 12 months premium for 499. But later till I click on that , ad was disappeared so where I can get that again?

Visitor

I saw ad on my Spotify that 12 months premium for 499. But later till I click on that , ad was disappeared so where I can get that again?  

Not applicable

1113 Views

2 replies

0 likes

  • 1113 Views
  • 2 replies
  • 0 likes

Money took without my permission

None of the below information is required. However, the more you provide the eahsier it will be for us to try and help.PlanPremiumCountry DevicePcOperating SystemWindows 11 My Question or IssueI wanted to try spotify premium w trial after my trial ex...

Visitor

None of the below information is required. However, the more you provide the eahsier it will be for us to try and help. Plan Premium Country   Device Pc Operating System Windows 11 &nbs...

Maxim

Spotify Star

1333 Views

1 replies

0 likes

  • 1333 Views
  • 1 replies
  • 0 likes

Warum geht mein premium nicht bei erhaltender Zahlung?

Ich habe das Spotify Due kann es aber nicht nutzen. Meine Freundin kann aber auf ihrem Acc musik hören ohne Werbung.

Visitor

Ich habe das Spotify Due kann es aber nicht nutzen. Meine Freundin kann aber auf ihrem Acc musik hören ohne Werbung.

Maxim

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

i have entered a Spotify gift and it is not working

we have a gift card and we used it once as it said but then the account is still in “free”

Visitor

we have a gift card and we used it once as it said but then the account is still in “free”

Maxim

Spotify Star

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes