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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

131949 Views

69 replies

10 likes

Premium for Family
  • 131949 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

66111 Views

89 replies

4 likes

  • 66111 Views
  • 89 replies
  • 4 likes

Duo doesnt work

Hello,I've just been invited in a duo premium account (as second user), i have the same adress as my wife (of couse), and I doubled checked what was written in her account and what i typed while trying to get the account, but it keeps telling me that...

Visitor

Hello, I've just been invited in a duo premium account (as second user), i have the same adress as my wife (of couse), and I doubled checked what was written in her account and what i typed while tr...

Billy-J

Spotify Star

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

i forgot to cancel spotify premium and i need my money back

please refund me and remove yhe spotify premium from my account. i really need the money please

Visitor

please refund me and remove yhe spotify premium from my account. i really need the money please

Billy-J

Spotify Star

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Can I upgrade Spotify Premium with Hulu to Duo and keep Hulu?

I currently have a Premium Spotify account with Hulu. My husband has mentioned wanting to join Spotify. Is it possible to upgrade to duo and not lose Hulu?

Visitor

I currently have a Premium Spotify account with Hulu. My husband has mentioned wanting to join Spotify. Is it possible to upgrade to duo and not lose Hulu?

Billy-J

Spotify Star

928 Views

1 replies

0 likes

  • 928 Views
  • 1 replies
  • 0 likes

Disabling ads for Duo

PlanPremiumCountry DevicePixel 7 ProOperating SystemAndroid My Question or IssueWhen I start the app I get an ad for Duo even if I have premium. I dismiss it but it will show up again next day or so. Why? If i habe premium I 9ay for no ads.And, if I ...

Music Fan

Plan Premium Country   Device Pixel 7 Pro Operating System Android   My Question or Issue When I start the app I get an ad for Duo even if I have premium.   I dismiss it bu...

Billy-J

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change hulu account associated with spotify subscription.

I recently tried to set up the hulu account that comes with the spotify student plan. I remember being asked if I already had an account or if I wanted to make a new account at one point. I clicked on the new account option, but it proceeded to sign ...

Newbie

I recently tried to set up the hulu account that comes with the spotify student plan. I remember being asked if I already had an account or if I wanted to make a new account at one point. I clicked o...

Joan

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Importar listas de reproducción desde YouTube music?

Estoy intentando pasar listas de reproducción de YouTube music a Spotify pero no deja contraté por un mes para probar la app pero si no me puedo traer mi música prefiero quedarme dónde la tengo organizada!

Visitor

Estoy intentando pasar listas de reproducción de YouTube music a Spotify pero no deja contraté por un mes para probar la app pero si no me puedo traer mi música prefiero quedarme dónde la tengo organ...

Alex

Spotify Legend

1417 Views

1 replies

0 likes

  • 1417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've had premium individual for a while and trying to change my plan to duo, when I go to cha...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've ha...

Joan

Moderator

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution paid for spotify premium, haven't got it.

As the title says, I paid money for spotify premium, the money is no longer in my bank account, but spotify still says im on a free account, and before you say "you're logged into the wrong account" I am not, I do not have multiple spotify accounts, ...

Casual Listener

As the title says, I paid money for spotify premium, the money is no longer in my bank account, but spotify still says im on a free account, and before you say "you're logged into the wrong account" ...

Alex

Spotify Legend

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Solved!! I have spotify free, why does it not let me get premium?

I have free spotify and entered with facebook. I cannot upgrade to spotify premium since I live in Quebec Canada, why??

Casual Listener

I have free spotify and entered with facebook. I cannot upgrade to spotify premium since I live in Quebec Canada, why??

Katherine6969

Casual Listener

502 Views

5 replies

0 likes

  • 502 Views
  • 5 replies
  • 0 likes

Superuser Contribution Abonnement Duo- issue with address

Hello, my partner and I (living under the same roof in Belgium) subscribed a Premium duo. But Spotify keeps telling us that we don't live at the same address (it says 'different countries'). That makes few days now and I am paying a duo for nothing. ...

Visitor

Hello, my partner and I (living under the same roof in Belgium) subscribed a Premium duo. But Spotify keeps telling us that we don't live at the same address (it says 'different countries'). That mak...

Dian

Spotify Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution 12 months plan At rs299 . What does this mean ?

I am recently being shown a plan of 299rs for which I'll get 12 months of premium individual. Just to get clear can i use Spotify on pc and all other devices.also is this plan stated above correct? Like do i really get 12 months premium at 299 ??

Visitor

I am recently being shown a plan of 299rs for which I'll get 12 months of premium individual. Just to get clear can i use Spotify on pc and all other devices.also is this plan stated above correct? L...

Dian

Spotify Legend

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account still playing ad

I have had a premium plan on my account for almost a year now and just had two ads come on the app in the player. And no, it was not playing from a podcast, the ads were their own, separate tracks. The whole reason I pay for a premium account is so I...

Visitor

I have had a premium plan on my account for almost a year now and just had two ads come on the app in the player. And no, it was not playing from a podcast, the ads were their own, separate tracks. T...

Dian

Spotify Legend

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution No he podido hacer el registro para una cuenta de estudiante me marca error

no me ha dejado poner mi cuenta en estudiante o renovarla por que ya la tenia pero se cancelo e intente reactivarla pero nunca me deja

Visitor

no me ha dejado poner mi cuenta en estudiante o renovarla por que ya la tenia pero se cancelo e intente reactivarla pero nunca me deja

Alex

Spotify Legend

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

I upgraded to premium, but I still have ads during lullaby music!

I made a playlist of lullaby music while rocking the baby but the ads woke her up. I upgraded to premium because you advertised this wouldn’t happen!!! What’s going on!!

Visitor

I made a playlist of lullaby music while rocking the baby but the ads woke her up. I upgraded to premium because you advertised this wouldn’t happen!!! What’s going on!!

BabyEcho0_YT

Roadie

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Compre el plan familiar y me dieron el plan individual

Compre el plan familiar pero recibi el individual y en la seccion de recibos sale mi pago de plan familiarI bought the family plan but I received the individual plan and in the receipt section my family plan payment appears

Visitor

Compre el plan familiar pero recibi el individual y en la seccion de recibos sale mi pago de plan familiar I bought the family plan but I received the individual plan and in the receipt section my...

Prague

Community Legend

205 Views

1 replies

1 likes

  • 205 Views
  • 1 replies
  • 1 likes

Premium duo

PlanPremium Duo My Question or IssueMy Dad and me want to upgrade to premium Duo. He is concerned ,as he owns a free versions and I a premium version, that his playlist won’t be saved when he joins the Premium Duo option.

Visitor

Plan Premium Duo   My Question or Issue My Dad and me want to upgrade to premium Duo. He is concerned ,as he owns a free versions and I a premium version, that his playlist won’t be saved wh...

AdamDamon

Community Legend

1996 Views

1 replies

1 likes

  • 1996 Views
  • 1 replies
  • 1 likes