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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132273 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67043 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249425 Views
154 replies
13 likes
I'd like to get a refund for the premium I just paid, I didn't want to renew so I want to get my money back and not get the benefits of premium I just paid for
I'd like to get a refund for the premium I just paid, I didn't want to renew so I want to get my money back and not get the benefits of premium I just paid for
Roadie
256 Views
1 replies
0 likes
My Question or Issue I just paid for my premium account on March 1, 9.99$ -- if I upgrade to the new premium duo account @ $12.99 - will I be charged an additional $12.99 OR will i just pay the difference of $3.00 OR will I just be charged $12.99 on ...
My Question or Issue I just paid for my premium account on March 1, 9.99$ -- if I upgrade to the new premium duo account @ $12.99 - will I be charged an additional $12.99 OR will i j...
Spotify Legend
17540 Views
10 replies
0 likes
Hello,I've just been invited in a duo premium account (as second user), i have the same adress as my wife (of couse), and I doubled checked what was written in her account and what i typed while trying to get the account, but it keeps telling me that...
Hello, I've just been invited in a duo premium account (as second user), i have the same adress as my wife (of couse), and I doubled checked what was written in her account and what i typed while tr...
Spotify Star
627 Views
1 replies
0 likes
please refund me and remove yhe spotify premium from my account. i really need the money please
please refund me and remove yhe spotify premium from my account. i really need the money please
Spotify Star
599 Views
1 replies
0 likes
I currently have a Premium Spotify account with Hulu. My husband has mentioned wanting to join Spotify. Is it possible to upgrade to duo and not lose Hulu?
I currently have a Premium Spotify account with Hulu. My husband has mentioned wanting to join Spotify. Is it possible to upgrade to duo and not lose Hulu?
Spotify Star
933 Views
1 replies
0 likes
PlanPremiumCountry DevicePixel 7 ProOperating SystemAndroid My Question or IssueWhen I start the app I get an ad for Duo even if I have premium. I dismiss it but it will show up again next day or so. Why? If i habe premium I 9ay for no ads.And, if I ...
Plan Premium Country Device Pixel 7 Pro Operating System Android My Question or Issue When I start the app I get an ad for Duo even if I have premium. I dismiss it bu...
Spotify Star
488 Views
1 replies
0 likes
Plan didn't started but i have done paying for it.
Plan didn't started but i have done paying for it.
Spotify Star
202 Views
1 replies
0 likes
I gave my child a card and now he has forgotten his password and login and I can't unsubscribe
I gave my child a card and now he has forgotten his password and login and I can't unsubscribe
Spotify Star
269 Views
1 replies
0 likes
I recently tried to set up the hulu account that comes with the spotify student plan. I remember being asked if I already had an account or if I wanted to make a new account at one point. I clicked on the new account option, but it proceeded to sign ...
I recently tried to set up the hulu account that comes with the spotify student plan. I remember being asked if I already had an account or if I wanted to make a new account at one point. I clicked o...
Moderator
324 Views
1 replies
0 likes
Estoy intentando pasar listas de reproducción de YouTube music a Spotify pero no deja contraté por un mes para probar la app pero si no me puedo traer mi música prefiero quedarme dónde la tengo organizada!
Estoy intentando pasar listas de reproducción de YouTube music a Spotify pero no deja contraté por un mes para probar la app pero si no me puedo traer mi música prefiero quedarme dónde la tengo organ...
Spotify Legend
1422 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've had premium individual for a while and trying to change my plan to duo, when I go to cha...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've ha...
Moderator
223 Views
1 replies
0 likes
I cancelled my monthly premium plan and I’ve been charged £9.99. Can I get a refund?
I cancelled my monthly premium plan and I’ve been charged £9.99. Can I get a refund?
Spotify Legend
198 Views
1 replies
0 likes
As the title says, I paid money for spotify premium, the money is no longer in my bank account, but spotify still says im on a free account, and before you say "you're logged into the wrong account" I am not, I do not have multiple spotify accounts, ...
As the title says, I paid money for spotify premium, the money is no longer in my bank account, but spotify still says im on a free account, and before you say "you're logged into the wrong account" ...
Spotify Legend
215 Views
1 replies
0 likes
I have free spotify and entered with facebook. I cannot upgrade to spotify premium since I live in Quebec Canada, why??
I have free spotify and entered with facebook. I cannot upgrade to spotify premium since I live in Quebec Canada, why??
Casual Listener
505 Views
5 replies
0 likes
Quiero ayuda de un asesor
Quiero ayuda de un asesor
Moderator
265 Views
1 replies
0 likes
Hello, my partner and I (living under the same roof in Belgium) subscribed a Premium duo. But Spotify keeps telling us that we don't live at the same address (it says 'different countries'). That makes few days now and I am paying a duo for nothing. ...
Hello, my partner and I (living under the same roof in Belgium) subscribed a Premium duo. But Spotify keeps telling us that we don't live at the same address (it says 'different countries'). That mak...
Spotify Legend
228 Views
1 replies
0 likes
I am recently being shown a plan of 299rs for which I'll get 12 months of premium individual. Just to get clear can i use Spotify on pc and all other devices.also is this plan stated above correct? Like do i really get 12 months premium at 299 ??
I am recently being shown a plan of 299rs for which I'll get 12 months of premium individual. Just to get clear can i use Spotify on pc and all other devices.also is this plan stated above correct? L...
Spotify Legend
714 Views
1 replies
0 likes
I have had a premium plan on my account for almost a year now and just had two ads come on the app in the player. And no, it was not playing from a podcast, the ads were their own, separate tracks. The whole reason I pay for a premium account is so I...
I have had a premium plan on my account for almost a year now and just had two ads come on the app in the player. And no, it was not playing from a podcast, the ads were their own, separate tracks. T...
Spotify Legend
735 Views
1 replies
0 likes
no me ha dejado poner mi cuenta en estudiante o renovarla por que ya la tenia pero se cancelo e intente reactivarla pero nunca me deja
no me ha dejado poner mi cuenta en estudiante o renovarla por que ya la tenia pero se cancelo e intente reactivarla pero nunca me deja
Spotify Legend
238 Views
1 replies
0 likes
I made a playlist of lullaby music while rocking the baby but the ads woke her up. I upgraded to premium because you advertised this wouldn’t happen!!! What’s going on!!
I made a playlist of lullaby music while rocking the baby but the ads woke her up. I upgraded to premium because you advertised this wouldn’t happen!!! What’s going on!!
Roadie
216 Views
1 replies
0 likes
