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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151105 Views

69 replies

10 likes

Premium for Family
  • 151105 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

DeeDee36

Visitor

96911 Views

90 replies

4 likes

  • 96911 Views
  • 90 replies
  • 4 likes

Superuser Contribution Commercials

I signed up for shared premium. Why am I still hearing commercials?

Visitor

I signed up for shared premium. Why am I still hearing commercials?

OscarDC

Moderator

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se quiere activar mi plan duo, el link no funciona, m dice que no existe

En dias anteriores adquiri paln duos pero primero por mas que pusiera la misma direccion no dejeba continuar y ya no registra el link para registar a ala segunda persona, no me deja registrar a la otra persona

Visitor

En dias anteriores adquiri paln duos pero primero por mas que pusiera la misma direccion no dejeba continuar y ya no registra el link para registar a ala segunda persona, no me deja registrar a la ot...

Alex

Spotify Legend

352 Views

3 replies

0 likes

  • 352 Views
  • 3 replies
  • 0 likes

Solved!! I'm not able to access to Premium Family / Quebec

My Question or IssueWhatever which kind of plan i select, i have this message : «Sorry, you are not eligible for that plan. Here are some other ways to get Premium.»I saw the exclusion of Quebec for the trial, but I just want to pay listen music...So...

Casual Listener

My Question or Issue Whatever which kind of plan i select, i have this message : «Sorry, you are not eligible for that plan. Here are some other ways to get Premium.» I saw the exclusion of Quebec ...

Blitz9296

Casual Listener

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

how to change bank account

im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.

Newbie

im using my premium account on my phone and i want to change the bank account where they crediting my account. is it possible? thank you.

iioanavancea

Visitor

8462 Views

2 replies

0 likes

  • 8462 Views
  • 2 replies
  • 0 likes

Superuser Contribution Duo address verification BUGGY

I have just signed up to Duo and verified my address, then invited my partner. My parter has followed the invite URL and entered the exact same address as me but it says our addresses do not match. So pathetic! Does Spotify even care about usability?

Casual Listener

I have just signed up to Duo and verified my address, then invited my partner. My parter has followed the invite URL and entered the exact same address as me but it says our addresses do not match. ...

charlestornros

Casual Listener

1446 Views

4 replies

0 likes

  • 1446 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution not able to use UPI for payment for premium

PlanFree rn but gonna upgrade laterCountryIndiaDeviceHP EliteDesk 800 G2 SFFOperating SystemWindows 10 My Question or IssueWhen I try to make a payment to spotify for the Premium Duo subscription, and select the UPI payment method, it is redirecting ...

Newbie

Plan Free rn but gonna upgrade later Country India Device HP EliteDesk 800 G2 SFF Operating System Windows 10   My Question or Issue When I try to make a payment to spotify for the Pre...

Arydestroyer

Visitor

6215 Views

5 replies

0 likes

  • 6215 Views
  • 5 replies
  • 0 likes

Me cobraron mi suscripción y dice que no pague y me mando a Free

PlanFree/PremiumCountryCiudad de México Device(iPhone 13)Operating System(iOS 10) My Question or IssueThey charged me for my subscription and it says that due to non-payment I went from premium to free.Me cobraron mi suscripción y dice que por falta ...

Visitor

Plan Free/Premium Country Ciudad de México  Device (iPhone 13) Operating System (iOS 10)   My Question or Issue They charged me for my subscription and it says that due to non-pay...

Luan

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Plano premium

PlanoPremiumPaís Brasil Dispositivo(iPhone 11)sistema operacional(iOS 16.3.1, Windows 11) Minha dúvida ou problemaHoje pela manhã foi realizada a cobrança do meu plano premium e o momento não foi liberada suas funcionalidades até.

Casual Listener

Plano Premium País Brasil   Dispositivo (iPhone 11) sistema operacional (iOS 16.3.1, Windows 11)   Minha dúvida ou problema Hoje pela manhã foi realizada a cobrança do meu plano p...

Bittencourt

Spotify Star

1145 Views

3 replies

0 likes

  • 1145 Views
  • 3 replies
  • 0 likes

Superuser Contribution I paid a subscription but it isn't showing up as paid (it did take mymoney)

Hey, i paid for a monthly subscription w paypal but then it said there was an error but it did take my money, what do i do?? HELP.

Visitor

Hey, i paid for a monthly subscription w paypal but then it said there was an error but it did take my money, what do i do?? HELP.

Alex

Spotify Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution My subscription was declined after a month

PlanPremiumCountryRussiaDevicePC, Iphone 13Operating SystemWindows 11, ios 16.11 My Question or IssueMy friend who lives in turkey bough me for 3 months (14.02.2023), but after febrary 24 my account was transfered to free subscription. Money was not ...

Newbie

Plan Premium Country Russia Device PC, Iphone 13 Operating System Windows 11, ios 16.11   My Question or Issue My friend who lives in turkey bough me for 3 months (14.02.2023), bu...

Alex

Spotify Legend

382 Views

1 replies

0 likes

Subscription
  • 382 Views
  • 1 replies
  • 0 likes

Abbuchungsdatum Ändern

PlanPremiumCountry GermanyDeviceiPhone 8Operating SystemiOS 10 Hallo,ich möchte das Datum meines Abbos ändern. Wie ist da möglich ohne das ich alles kündigen muss? Hätte es gerne auf jeden 1 im Monat umgestellt haben.

Casual Listener

Plan Premium Country  Germany Device iPhone 8 Operating System iOS 10   Hallo, ich möchte das Datum meines Abbos ändern. Wie ist da möglich ohne das ich alles kündigen muss? Hätte...

Maxim

Spotify Star

11097 Views

3 replies

1 likes

  • 11097 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to get refund for false information

Payed payment and account profile still haven’t changed still says free and I paid for premium

Visitor

Payed payment and account profile still haven’t changed still says free and I paid for premium

Vasil

Moderator

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Switching from personal account to family account

I am currently having a premium personal account expiring next year January. I would like to change this plan to family account so that I can add my family. I would like to know if I can get any discounts on switching or should I pause this personal ...

Visitor

I am currently having a premium personal account expiring next year January. I would like to change this plan to family account so that I can add my family. I would like to know if I can get any disc...

Maxim

Spotify Star

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Puedo pedir la devolución de mi dinero cobrado el día de hoy?

Tengo problemas económicos y quería dejar Spotify por un tiempo pero me cobro antes de poder sacar la cuenta, puedo pedir la devolución del dinero?

Visitor

Tengo problemas económicos y quería dejar Spotify por un tiempo pero me cobro antes de poder sacar la cuenta, puedo pedir la devolución del dinero?

Vasil

Moderator

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dlaczego bo ukończeniu wersji Premium liczba godzin w playliście maleje

Zawsze gdy kończę miesiąc premium i nie mam zamiaru na razie kupować kolejnego planu liczba godzin w mojej playliście zmniejsza się praktycznie dwukrotnie. Podczas premium miałam około 53h a aktualnie jest to 28h

Casual Listener

Zawsze gdy kończę miesiąc premium i nie mam zamiaru na razie kupować kolejnego planu liczba godzin w mojej playliście zmniejsza się praktycznie dwukrotnie. Podczas premium miałam około 53h a aktualni...

Hanusia

Casual Listener

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Premium plan

PlanFree/PremiumCountryCanasaDeviceIphone 12Operating SystemiOS 10 My Question or Issuehello, i am trying to switch from free to a premium plan, but it keeps on saying i am not eligible. I know the 2 month free i won’t be eligible since i am in Quebe...

Newbie

Plan Free/Premium Country Canasa Device Iphone 12 Operating System iOS 10   My Question or Issue hello, i am trying to switch from free to a premium plan, but it keeps on saying i am n...

Maxim

Spotify Star

1344 Views

3 replies

0 likes

  • 1344 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error elección de plan cuenta premium

PlanGratis/PremiumPaísEspaña Sistema operativoAndroid Cambié a cuenta premium familiar por error teniendo la premium individual. Deseo renovar a la individual y solicitar la devolución del importe de la premium familiar

Visitor

  Plan Gratis/Premium País España  Sistema operativo Android   Cambié a cuenta premium familiar por error teniendo la premium individual. Deseo renovar a la individual y solici...

Alex

Spotify Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Depois que troco de plano para o universitário, preciso pagar novamente.

Já paguei três meses do plano premium e consegui trocar pelo plano universitário. Essa diferença de valor é devolvida? Preciso pagar o valor cheio novamente?

Visitor

Já paguei três meses do plano premium e consegui trocar pelo plano universitário. Essa diferença de valor é devolvida? Preciso pagar o valor cheio novamente?

Kiril

Moderator

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes