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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146437 Views

69 replies

10 likes

Premium for Family
  • 146437 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91994 Views

89 replies

4 likes

  • 91994 Views
  • 89 replies
  • 4 likes

I am un able to subscribe please help

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Payment got iterrupted and payment went through but did not get Premium

I wanted to buy premium and selected to Pay via PayPal. During the payment the browser stopped working and did not let me through to next page even if I refreshed (which was risky), so I closed it because it didn't do anything by itself. Money got ta...

Visitor

I wanted to buy premium and selected to Pay via PayPal. During the payment the browser stopped working and did not let me through to next page even if I refreshed (which was risky), so I closed it be...

josehsa

Music Fan

1067 Views

1 replies

0 likes

  • 1067 Views
  • 1 replies
  • 0 likes

Just to make sure I opened just one account under my name, Ligoy Gamaney?

I used a Spotify Gift card ($30.00) to extend my subscription thru June 23, 2023, But, also my credit card charged $9.99 for the same period (1 Month). How did that happen? Did I accidentally open two accounts under my name; Ligoy Gamaney? This is ve...

Visitor

I used a Spotify Gift card ($30.00) to extend my subscription thru June 23, 2023, But, also my credit card charged $9.99 for the same period (1 Month). How did that happen? Did I accidentally open...

josehsa

Music Fan

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Can I upgrade my individual with duo before the next payment?

I at the moment have Spotify individual and wanna upgrade to duo. But my next payment is first the next month. Is it possible to upgrade to duo before. I need it for tomorrow.

Visitor

I at the moment have Spotify individual and wanna upgrade to duo. But my next payment is first the next month. Is it possible to upgrade to duo before. I need it for tomorrow.

Maxim

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

spotify student expired

Help! My spotify student has expired and I couldnt find anywhere to provide proof im still a student. It's taken the full money out this morning.

Visitor

Help! My spotify student has expired and I couldnt find anywhere to provide proof im still a student. It's taken the full money out this morning.

Maxim

Spotify Star

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

problema na conta

Tenho 2 contas com o mesmo email e preciso cancelar 1

Visitor

Tenho 2 contas com o mesmo email e preciso cancelar 1

Bittencourt

Spotify Star

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola si me pueden hacer un rembolso

Ya que usaron mi tarjeta sin permiso yo no permití ni realize ningún transacción

Visitor

Ya que usaron mi tarjeta sin permiso yo no permití ni realize ningún transacción

Alex

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution I’m signed up for duo and I’m still being charged for premium too

I’m being charged $9.99 and my partner is paying $12.99 for duo on the account. So we are paying way more than we should

Visitor

I’m being charged $9.99 and my partner is paying $12.99 for duo on the account. So we are paying way more than we should

Lyubka

Moderator

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
  • 0 likes

Superuser Contribution como puedo eliminar mi tarjeta de debito de la cuenta de spotify definit

quisiera saber como eliminar mi tarjeta de debito definitivamente ya que cuando cánselo la suscripción me queda la opción renovar y si cliquean allí se puede activar el cobro

Newbie

quisiera saber como eliminar mi tarjeta de debito definitivamente ya que cuando cánselo la suscripción me queda la opción renovar y si cliquean allí se puede activar el cobro

Alex

Spotify Legend

1197 Views

1 replies

0 likes

  • 1197 Views
  • 1 replies
  • 0 likes

Acabo de comprar una tarjeta de regalo de Spotify y me aparece error

Compre una tarjeta de regalo de Spotify de 1 mes y me dice que mi código es invalido error y como es posible si la acabo de comprar!! Como puedo canjearla

Visitor

Compre una tarjeta de regalo de Spotify de 1 mes y me dice que mi código es invalido error y como es posible si la acabo de comprar!! Como puedo canjearla

ThisCommunitySucks

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

I saw ad on my Spotify that 12 months premium for 499. But later till I click on that , ad was disappeared so where I can get that again?

Visitor

I saw ad on my Spotify that 12 months premium for 499. But later till I click on that , ad was disappeared so where I can get that again?  

Not applicable

1086 Views

2 replies

0 likes

  • 1086 Views
  • 2 replies
  • 0 likes

Money took without my permission

None of the below information is required. However, the more you provide the eahsier it will be for us to try and help.PlanPremiumCountry DevicePcOperating SystemWindows 11 My Question or IssueI wanted to try spotify premium w trial after my trial ex...

Visitor

None of the below information is required. However, the more you provide the eahsier it will be for us to try and help. Plan Premium Country   Device Pc Operating System Windows 11 &nbs...

Maxim

Spotify Star

1296 Views

1 replies

0 likes

  • 1296 Views
  • 1 replies
  • 0 likes

Warum geht mein premium nicht bei erhaltender Zahlung?

Ich habe das Spotify Due kann es aber nicht nutzen. Meine Freundin kann aber auf ihrem Acc musik hören ohne Werbung.

Visitor

Ich habe das Spotify Due kann es aber nicht nutzen. Meine Freundin kann aber auf ihrem Acc musik hören ohne Werbung.

Maxim

Spotify Star

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

i have entered a Spotify gift and it is not working

we have a gift card and we used it once as it said but then the account is still in “free”

Visitor

we have a gift card and we used it once as it said but then the account is still in “free”

Maxim

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Hello, I have problems with the payment of the fee. I get duplicated charg

Hello, I have problems with the payment of the fee. I get duplicated in the bank. I see 2 charges of €9.99 on March 2, 2023. Can you help me?

Visitor

Hello, I have problems with the payment of the fee. I get duplicated in the bank. I see 2 charges of €9.99 on March 2, 2023. Can you help me?

Bittencourt

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Been trying to pay my bill forv3 dsys now money in my account but no luck

Trying to pay bill money in my account now for 3 days but for some reason Spotify not accepting it why is it so difficult to pay a bill

Visitor

Trying to pay bill money in my account now for 3 days but for some reason Spotify not accepting it why is it so difficult to pay a bill

Joan

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

transfer subscription

I accidentally purchased a subscription to my second account please cancel or transfer my subscription

Casual Listener

I accidentally purchased a subscription to my second account please cancel or transfer my subscription

Jose_M

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes