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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Based in China, I'm trying to pay my account with a new card, I have an Australian debit card but it's still not accepted, error message "something went wrong"
Hello Guys I have a problem,I used a free trial befor and canceled it, so now I want to get Premium subscription again, but everytime I want to purchase there comes to error. What should I do?
PlanPremium (student 59 rupees) CountryIndiaDeviceRedmi Note 8 proOperating SystemAndroid 10My Question or IssueMoney got deducted from bank account but no premium access. Till now I don't get any refund. Please check this ASAP. The money was sent to...
PlanHad Free, want to sign up for Duo. CountryCanadaDeviceWindow laptopOperating System Windows 10 My Question or IssueEntered my cc info correctly and keep getting an error "Something went wrong. Try again"
PlanPremium DuoCountryCanadaDevice2018 Lenovo PC, Samsung Galaxy S8Operating SystemWindows 10, Android 8 My Question or IssueI'm getting the "something went wrong" error when I try to start a premium duo trial. I have had this account for a while but...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDepuis 2018 je recois tous les 16 et 24 du mois le même message. Porquoi je suis debité deux ...
I'm on the premium plan in Norway but my gf lives in the USA.She also has a really bad internet connection (as far as the internet is concerned the US outside the big cities is essentially a third world country) so we don't have spare bandwidth for b...
PlanFree/PremiumCountryMexico Operating System(Android.) My Question or IssueHola buen día hace un par de días compre una tarjeta premium, al raspar para obtener mi código de pin hay un diamante al final y por lo tanto no puedo canjear el código para...
CountrySwitzerland My Question or IssueHi thereI tried to buy Spotify Premium and i want to pay with mobile Payment, but i only can with Credit card or Paypal.Isn't it possible to buy the normal Spotify Premium in Switzerland with Mobile Payment? Tha...
Hi I've been trying to access my Hulu account. nothing has changed, same PW, login info. my payments always go through and yet I still have no access to my HULU account, last year it worked perfectly fine but when my student account was re-activated ...
I keep getting an error message when I try to input my payment information: Something went wrong. Try again, or get help. I have used a different browser, device, internet connect, payment method (credit/debit), cleared my cookies, history, there are...
PlanPremiumCountryUSADevicePC Laptop Operating SystemWindows 10 My Question or IssueNo option to deactivate Hulu from my premium student account. (Looking to switch to No Ads Hulu)
I've been a premium member for a few years now and I am based in the UK. I mainly use the iPhone app but maybe 20% of the time I use the desktop program for windows. I've long been struggling with the 10,000 song limit, deleted and juggling albums wh...
PlanFreeCountryCanada Device(iPhone 8 plus, Macbook Pro late 2016)Operating System(iOS 10, .) My Question or IssueI'm trying to get the three month free trial for premium and entered all my card information on the payment page, it keeps saying paymen...
Hiyo, So I'm having trouble with some subscription options for my account. I had an older Spotify account that I wanted to get rid of and transfer my Student subscription over from to a newer one, was tired of the old account and how cluttered it was...
PlanFree/PremiumCountryCanadaDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just started a 3 mo free trial and selected Duo. I should have selected Family because the other user of the plan will be my 12 year old...
PlanPremiumCountrySingaporeDeviceiPhone 11 ProOperating SystemiOS 13.4.1 My Question or IssueHi! I had cancelled my Premium account with SingTel by moving over to StarHub on 14th April 2020. After more than 1 month of termination with Singtel, which ...
My Question or IssueNecesito ampliar mi recién adquirida cuenta DUO a una cuenta familiar pero no sé qué debo hacer para que no me cobren por las dos cuentas, pues eso le pasó a un conocido.
Plan$9.99/PremiumCountryCanada Device(iPhone 6, Google pixel 2 XL)Operating System(iOS 13, Android 10) My Question or IssueCan I switch from Spotify premium to Spotify premium duo without losing my playlists
PlanStudent Premium CountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueCannot access the Hulu subscription I'm supposed to receive with the spotify showtime hulu bundle. Was told to post here for fix.