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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131108 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63776 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
244118 Views
150 replies
13 likes
Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
Oi boa noite, tenho o Spotify Premium universitário porem ta sendo cobrado o valor do plano completo de 16,90 e não o valor reduzido. O que eu faço?
Moderator
709 Views
1 replies
0 likes
PlanPremium > FreeCountryUSA Device(Samsung Galaxy S8+, Dell Inspiron)Operating System(Android Oreo, Windows 10) My Question or IssueHas anyone ever successfully switched Spotify plans? I used to have Premium and tried to switch to Duo but kept getti...
Plan Premium > Free Country USA Device (Samsung Galaxy S8+, Dell Inspiron) Operating System (Android Oreo, Windows 10) My Question or Issue Has anyone ever successful...
Spotify Legend
532 Views
1 replies
0 likes
PlanPremium duoCountryFrance I recently subscribed to Premium duo. I sent my partner the link for the second account. We live together, both our accounts have the region set to France, and we put the exact same address when registering the second acc...
Plan Premium duo Country France I recently subscribed to Premium duo. I sent my partner the link for the second account. We live together, both our accounts have the region set to...
Spotify Star
1291 Views
1 replies
0 likes
PlanPremium FamilyCountryUSDeviceiPhone XR and Windows PCOperating SystemiOS 13 and Windows 10 My Question or IssueMy credit card expired and I wanted to update my payment method with my new card but there is no option to change payment method under ...
Plan Premium Family Country US Device iPhone XR and Windows PC Operating System iOS 13 and Windows 10 My Question or Issue My credit card expired and I wanted to update my payment me...
Newbie
625 Views
2 replies
1 likes
Hi, I have a premium account on spotify and there is no credit on the card and it still works for three months what should I do because I want to pay off this debt, please help
Hi, I have a premium account on spotify and there is no credit on the card and it still works for three months what should I do because I want to pay off this debt, please help
Composer
374 Views
1 replies
0 likes
Hola, tengo mi cuenta de Spotify y por alguna razón cuando entro con mis datos no aparezco como titular de la cuenta. Alguien me puede ayudar? La cuenta fue creada desde el inicio con mis datos.
Hola, tengo mi cuenta de Spotify y por alguna razón cuando entro con mis datos no aparezco como titular de la cuenta. Alguien me puede ayudar? La cuenta fue creada desde el inicio con m...
Spotify Star
379 Views
1 replies
0 likes
Hello! I'm on vacation, and since I couldn't find a prepaid gift card (that I usually use) I associated my account with a prepaid visa with 7€, so I could use my premium till I'm back home. However, I have quite a big prepaid card back at home that I...
Hello! I'm on vacation, and since I couldn't find a prepaid gift card (that I usually use) I associated my account with a prepaid visa with 7€, so I could use my premium till I'm back home. However, ...
Spotify Star
1105 Views
4 replies
0 likes
This morning the trial period expired by renewing the premium subscription, at € 9.99 per month how can I get a refund?Thanks
This morning the trial period expired by renewing the premium subscription, at € 9.99 per month how can I get a refund? Thanks
Spotify Star
296 Views
1 replies
0 likes
So today my mother bought me a giftcard but the code doesn‘t work. I tried multiple times to enter it, but I always get „something went wrong...“.
So today my mother bought me a giftcard but the code doesn‘t work. I tried multiple times to enter it, but I always get „something went wrong...“.
Casual Listener
941 Views
6 replies
0 likes
PlanPremiumCountrySaudi ArabiaOperating SystemWindows 7 PC My Question or IssueI have been subscribed to Spotify Premium for like half a month now, but yesterday one of my family members cancelled my premium (doing pranks and lame family problems). I...
Plan Premium Country Saudi Arabia Operating System Windows 7 PC My Question or Issue I have been subscribed to Spotify Premium for like half a month now, but yesterday one of my family...
Spotify Star
985 Views
3 replies
0 likes
PlanPremium FamilyCountryUSA I just signed up for a family premium plan and sent invites to my sons who have premium plans of their own. When they accept the invite will the paid premium plan they have directly from Spotify cancel automatically.
Plan Premium Family Country USA I just signed up for a family premium plan and sent invites to my sons who have premium plans of their own. When they accept the invite will ...
Spotify Star
377 Views
2 replies
0 likes
PlanFree/PremiumCountry Device iPhone 11(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen trying to update my credit card details, the only option is to update my infor...
Plan Free/Premium Country Device iPhone 11 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
Spotify Legend
789 Views
2 replies
1 likes
I have premium yet on Android I am getting ads for League of Legends? I pay to not have ads. This happened before when Spotify was promoting Waze. Premium is not suppose to have any ads at all.
I have premium yet on Android I am getting ads for League of Legends? I pay to not have ads. This happened before when Spotify was promoting Waze. Premium is not suppose to have any ads at all.
Spotify Star
272 Views
1 replies
0 likes
PlanPremiumCountryAustria Device(iPhone 11)Operating System(iOS 13.6) My Question or IssueSo i got spotify premium duo for me and my roommate,and for me premium works perfectly but for her it doesn't work,she still gets ads,she can't skip songs.Can y...
Plan Premium Country Austria Device (iPhone 11) Operating System (iOS 13.6) My Question or Issue So i got spotify premium duo for me and my roommate,and for me premium works ...
Spotify Star
2423 Views
5 replies
0 likes
PlanFree/CountryBrazilDeviceMoto G6Operating SystemAndroid My Question or IssueNão recebo o email queue confirmou o pagamento, no entanto, já foi debitado do banco.
Plan Free/ Country Brazil Device Moto G6 Operating System Android My Question or Issue Não recebo o email queue confirmou o pagamento, no entanto, já foi debitado do ba...
Spotify Star
984 Views
11 replies
0 likes
Why doesn't the duo subscription allow two simultaneous sessions regardless of the account?This restriction only creates problems when using a third party system to listen to the music (sonos, Amazon, Google, ...). Like many others when my wife launc...
Why doesn't the duo subscription allow two simultaneous sessions regardless of the account? This restriction only creates problems when using a third party system to listen to the music (sonos, Amaz...
Casual Listener
2382 Views
5 replies
0 likes
PlanPremiumCountryuk My Question or IssueMy premium has been paused due to payment not taking but I’ve paid this months? can anyone help please
Plan Premium Country uk My Question or Issue My premium has been paused due to payment not taking but I’ve paid this months? can anyone help please
Casual Listener
814 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceRealme 6Operating SystemAndroid 10 My Question or Issue i tried renewing my premium offer because i received a notice that my account is going to expire but ended up declining the used payment method using Network ...
Plan Premium Country Philippines Device Realme 6 Operating System Android 10 My Question or Issue i tried renewing my premium offer because i received a notice that my acc...
Spotify Star
756 Views
3 replies
0 likes
Hallo, liebe Gemeinschaft,Ich möchte mein Konto von einem anderen Familien-Abo trennen und mein eigenes Abo abschließen.Wie geht das?Viele Dank schon einmal.Viele Grüße
Hallo, liebe Gemeinschaft, Ich möchte mein Konto von einem anderen Familien-Abo trennen und mein eigenes Abo abschließen. Wie geht das? Viele Dank schon einmal. Viele Grüße
Spotify Star
592 Views
1 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Spotify Star
23909 Views
6 replies
0 likes
