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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131402 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
64934 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
245786 Views
151 replies
13 likes
3 months free trialFree/Premiumoaxaca Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, motorola e5 play)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy premium randomly stopped and it says that my plan is the 3...
3 months free trial Free/Premium oaxaca Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, motorola e5 play) Operating System (iOS 10, Android Oreo, Windows 10,etc.) &n...
Spotify Star
825 Views
9 replies
0 likes
PlanFree trying to move to premiumCountryEgyptDeviceMacBook Pro 2019Operating SystemMac OS X Catalina, Chrome/ Safari, tried both in normal and private browsing When prompted to enter my credit card number and press proceed, it just keeps loading for...
Plan Free trying to move to premium Country Egypt Device MacBook Pro 2019 Operating System Mac OS X Catalina, Chrome/ Safari, tried both in normal and private browsing When pr...
Spotify Star
489 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 7Operating System My Question or IssueMy automatic subscription payment failed this morning, and trying to update the payment details is not working. I either get the error message saying that something is wrong (at...
Plan Premium Country USA Device iPhone 7 Operating System My Question or Issue My automatic subscription payment failed this morning, and trying to update the payment details ...
Casual Listener
586 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy credit card gets charged for a premium sub, but none of my accounts that I know of is gett...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My cred...
Community Legend
1735 Views
1 replies
0 likes
My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering why this has happened? Country Australia DeviceIphone S...
My dad opened spotify today and found he was able to skip every song and has no ads despite saying his plan is free and he didn’t enter any credit card details. could be a glitch, just wondering why ...
Community Legend
661 Views
1 replies
0 likes
Plan: Student + hulu and showtimeFree/Premium: premiumCountry: usa Device(iPhone 11 max pro) My Question or Issue I got my plan back in fall of 2018 and activated my Hulu subscription on my Macbook to my amazon fire stick. I was never given any accou...
Plan: Student + hulu and showtime Free/Premium: premium Country: usa Device (iPhone 11 max pro) My Question or Issue I got my plan back in fall of 2018 and activ...
Spotify Star
792 Views
1 replies
0 likes
PlanPremiumCountryTürkiye/İstanbulDeviceiPhone 6s PlusOperating SystemiOS 12 My Question or Issue Premium üyeliğimi iptal etmeyi unuttum ve otomatik para çekildi. Ödemeyi faturalı hattım üzerinden yaptım.18.11.2018 tarihinde (bugün) ödeme alındı.Bunu...
Plan Premium Country Türkiye/İstanbul Device iPhone 6s Plus Operating System iOS 12 My Question or Issue Premium üyeliğimi iptal etmeyi unuttum ve otomatik para çekildi. Ödemey...
Visitor
5902 Views
3 replies
0 likes
Que dois je faire ? j’ai acheté cette carte dans un magasin et le magasin ne veut pas me rembourser... j’aimerai bien qu’on m’aide un peu ! merci et j’espère avoir une réponse hihi
Que dois je faire ? j’ai acheté cette carte dans un magasin et le magasin ne veut pas me rembourser... j’aimerai bien qu’on m’aide un peu ! merci et j’espère avoir une réponse hihi
Spotify Star
1075 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung A50/ Desktop PCOperating SystemAndroid Q/Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have purchased my spotify premium today and it has not been activated. I am still on free accou...
Plan Premium Country India Device Samsung A50/ Desktop PC Operating System Android Q/Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have purch...
Spotify Star
926 Views
5 replies
0 likes
Based in China, I'm trying to pay my account with a new card, I have an Australian debit card but it's still not accepted, error message "something went wrong"
Based in China, I'm trying to pay my account with a new card, I have an Australian debit card but it's still not accepted, error message "something went wrong"
Spotify Star
604 Views
3 replies
0 likes
Hello Guys I have a problem,I used a free trial befor and canceled it, so now I want to get Premium subscription again, but everytime I want to purchase there comes to error. What should I do?
Hello Guys I have a problem, I used a free trial befor and canceled it, so now I want to get Premium subscription again, but everytime I want to purchase there comes to error. What should I do?
Spotify Star
706 Views
1 replies
0 likes
PlanPremium (student 59 rupees) CountryIndiaDeviceRedmi Note 8 proOperating SystemAndroid 10My Question or IssueMoney got deducted from bank account but no premium access. Till now I don't get any refund. Please check this ASAP. The money was sent to...
Plan Premium (student 59 rupees) Country India Device Redmi Note 8 pro Operating System Android 10 My Question or Issue Money got deducted from bank account but no premium access. Till...
Newbie
1771 Views
5 replies
1 likes
PlanHad Free, want to sign up for Duo. CountryCanadaDeviceWindow laptopOperating System Windows 10 My Question or IssueEntered my cc info correctly and keep getting an error "Something went wrong. Try again"
Plan Had Free, want to sign up for Duo. Country Canada Device Window laptop Operating System Windows 10 My Question or Issue Entered my cc info correctly and keep get...
Spotify Star
1071 Views
1 replies
1 likes
PlanPremium DuoCountryCanadaDevice2018 Lenovo PC, Samsung Galaxy S8Operating SystemWindows 10, Android 8 My Question or IssueI'm getting the "something went wrong" error when I try to start a premium duo trial. I have had this account for a while but...
Plan Premium Duo Country Canada Device 2018 Lenovo PC, Samsung Galaxy S8 Operating System Windows 10, Android 8 My Question or Issue I'm getting the "something went wrong" error when...
Casual Listener
799 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDepuis 2018 je recois tous les 16 et 24 du mois le même message. Porquoi je suis debité deux ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Depuis ...
Moderator
373 Views
1 replies
0 likes
I'm on the premium plan in Norway but my gf lives in the USA.She also has a really bad internet connection (as far as the internet is concerned the US outside the big cities is essentially a third world country) so we don't have spare bandwidth for b...
I'm on the premium plan in Norway but my gf lives in the USA. She also has a really bad internet connection (as far as the internet is concerned the US outside the big cities is essentially a third ...
Moderator
402 Views
1 replies
0 likes
PlanFree/PremiumCountryMexico Operating System(Android.) My Question or IssueHola buen día hace un par de días compre una tarjeta premium, al raspar para obtener mi código de pin hay un diamante al final y por lo tanto no puedo canjear el código para...
Plan Free/Premium Country Mexico Operating System (Android.) My Question or Issue Hola buen día hace un par de días compre una tarjeta premium, al raspar para obtener mi código...
Moderator
403 Views
1 replies
0 likes
CountrySwitzerland My Question or IssueHi thereI tried to buy Spotify Premium and i want to pay with mobile Payment, but i only can with Credit card or Paypal.Isn't it possible to buy the normal Spotify Premium in Switzerland with Mobile Payment? Tha...
Country Switzerland My Question or Issue Hi there I tried to buy Spotify Premium and i want to pay with mobile Payment, but i only can with Credit card or Paypal. Isn't it possible to bu...
Moderator
1853 Views
1 replies
0 likes
Hi I've been trying to access my Hulu account. nothing has changed, same PW, login info. my payments always go through and yet I still have no access to my HULU account, last year it worked perfectly fine but when my student account was re-activated ...
Hi I've been trying to access my Hulu account. nothing has changed, same PW, login info. my payments always go through and yet I still have no access to my HULU account, last year it worked pe...
Moderator
457 Views
1 replies
0 likes
I keep getting an error message when I try to input my payment information: Something went wrong. Try again, or get help. I have used a different browser, device, internet connect, payment method (credit/debit), cleared my cookies, history, there are...
I keep getting an error message when I try to input my payment information: Something went wrong. Try again, or get help. I have used a different browser, device, internet connect, pay...
Casual Listener
764 Views
4 replies
0 likes
