Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123700 Views
- 81 replies
- 10 likes
- 123700 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14769 Views
- 27 replies
- 2 likes
- 14769 Views
- 27 replies
- 2 likes
Change from induvidual to family
My family members have either an individual account or duo account . I would like to change to family account. If i invite will their membership changes automatically at the end of the month without loosing any playlist etc
- My family members have either an individual account or duo account . I would like to change to family account. If i invite will their membership changes automatically at the end of the month without ...
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- Spotify Star
- 198 Views
- 3 replies
- 0 likes
- 198 Views
- 3 replies
- 0 likes
How to cancel a pending downgrade from Family Premium to Basic Family (UK)
PlanPremium Family (hopefully not changing to Basic Family)CountryUKOperating SystemAndroid V14 My Question or IssueI have Spotify Premium Family, paid for via Google Play. Two weeks ago, I downgraded my plan to Basic Family in the spotify App, start...
- Plan Premium Family (hopefully not changing to Basic Family) Country UK Operating System Android V14 My Question or Issue I have Spotify Premium Family, paid for via Google Play. &nbs...
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- Spotify Star
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Unable to purchase the 3 month Paypal x Spotify susbcription.
PlanFree > PremiumCountryUKDeviceIphone 12 and Chrome on PCOperating SystemIOS 17 & Win 11 My Question or IssueHello I tried to susbcribe to premium through Paypals 3 month offer and I have verified my card and account yet when I go to pay with paypa...
- Plan Free > Premium Country UK Device Iphone 12 and Chrome on PC Operating System IOS 17 & Win 11 My Question or Issue Hello I tried to susbcribe to premium thro...
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- Not applicable
- 733 Views
- 7 replies
- 0 likes
- 733 Views
- 7 replies
- 0 likes
Superuser Contribution Reissue gift cards
It's a hassle to buy premium every month. People like taking long terms plans. Issue a 6 month and 12 month premium gift card
- It's a hassle to buy premium every month. People like taking long terms plans. Issue a 6 month and 12 month premium gift card
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- Moderator
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Can't pay for duo due to country restrictions
I have a Japan based spotify account and a USA based bank account. Currently living in Japan tried upgrading to duo from standard premium, and thought it was glitching because it wouldn't let me upgrade so I canceled my subscription so I could start ...
- I have a Japan based spotify account and a USA based bank account. Currently living in Japan tried upgrading to duo from standard premium, and thought it was glitching because it wouldn't let me upgr...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Duo Premium
My friend and I are on the duo premium plan and she is still getting charged as an individual plan. How can she stop paying for her individual plan without making it inaccessible for herPlanDuo Premium CountryNew Zealand Deviceiphone 12pro maxOperati...
- My friend and I are on the duo premium plan and she is still getting charged as an individual plan. How can she stop paying for her individual plan without making it inaccessible for her Plan Duo P...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
hi. i have paid but i still hear advertisement while listening to the music
pls advice.
- pls advice.
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Being asked for a US address despite having a UK account
PlanPremium individualCountryUnited Kingdom DeviceDell + SamsungOperating SystemAndroid, Windows 10 My Question or IssueI have a premium individual UK account and when I try to update it to a premium duo it requires me to fill out a US address and do...
- Plan Premium individual Country United Kingdom Device Dell + Samsung Operating System Android, Windows 10 My Question or Issue I have a premium individual UK account ...
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- Visitor
- 1184 Views
- 3 replies
- 2 likes
- 1184 Views
- 3 replies
- 2 likes
Premium IOS account shows as free on Windows app & browser
PlanPremium/IndividualCountryUSA DeviceiPhone 13, iPad & iPad Pro, Dell Optiplex running Windows 11, Acer running Windows 10Operating SystemIOS and Windows 11 My Question or IssueI have an individual premium account that I have previously been able t...
- Plan Premium/Individual Country USA Device iPhone 13, iPad & iPad Pro, Dell Optiplex running Windows 11, Acer running Windows 10 Operating System IOS and Windows 11 My Que...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
How to change forum post signature?
How do I change my signature for these posts. I remember setting it a while ago but can no longer find the information on how to do so.
- How do I change my signature for these posts. I remember setting it a while ago but can no longer find the information on how to do so.
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- Spotify Star
- 560 Views
- 4 replies
- 0 likes
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Signature
- 560 Views
- 4 replies
- 0 likes
free premium issues
I made my account on 19/8/2024 but it says i can’t not have free premium when u didn’t even subscribe to it yetPlanFree/PremiumCountryOman
- I made my account on 19/8/2024 but it says i can’t not have free premium when u didn’t even subscribe to it yet Plan Free/Premium Country Oman
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- Spotify Star
- 105 Views
- 1 replies
- 0 likes
- 105 Views
- 1 replies
- 0 likes
Can't upgrade to family
Every time I try to upgrade to family I get the error message "Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored payment method". I'm on an individual plan currently and ...
- Every time I try to upgrade to family I get the error message "Unable to change plans. This could be because you're not eligible for this plan, you're already on it, or you don't have a stored paymen...
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- Spotify Star
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Superuser Contribution Purchased Premium but showing as Free User
PlanPremiumCountryIndiaDeviceVivo Y73Operating SystemAndroid Oreo My Question or IssueI have just bought the individual plan today and the payment went through,i only have 1 spotify account,yet it doesnt show that im a premium user. In the profile pa...
- Plan Premium Country India Device Vivo Y73 Operating System Android Oreo My Question or Issue I have just bought the individual plan today and the payment went through,i only ha...
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- Not applicable
- 576 Views
- 9 replies
- 1 likes
- 576 Views
- 9 replies
- 1 likes
Superuser Contribution why did i not get 2 months free on duo
i got emails that i would get 2 months free if i signed up for spotify duo but i did not
- i got emails that i would get 2 months free if i signed up for spotify duo but i did not
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- Moderator
- 222 Views
- 3 replies
- 0 likes
- 222 Views
- 3 replies
- 0 likes
PAY NOW button
Dear Spotify!I use a Visa Electron card. If I want to pay with it, I have to top it up with money first, which lasts for 1 day, then it is automatically reset. It's a great and secure way to pay online.Unless someone wants to charge the card at rando...
- Dear Spotify! I use a Visa Electron card. If I want to pay with it, I have to top it up with money first, which lasts for 1 day, then it is automatically reset. It's a great and secure way to pa...
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- Spotify Star
- 233 Views
- 5 replies
- 0 likes
- 233 Views
- 5 replies
- 0 likes
Superuser Contribution Trouble with Duo after failed payment
My Question or IssueI originally had Premium duo. My payment method was my old debit card which has changed numbers. I went to update my payment information to my new card, and paid for premium, but it reverted to premium individual. When I try to ch...
- My Question or Issue I originally had Premium duo. My payment method was my old debit card which has changed numbers. I went to update my payment information to my new card, and paid for pre...
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- Moderator
- 295 Views
- 3 replies
- 0 likes
- 295 Views
- 3 replies
- 0 likes
Automatische incasso gemist
Hi,Ik had tijdens de automatische incasso niet genoeg geld op mijn rekening. Ik heb hiervan geen bericht gekregen, maar het wordt ook nog niet afgeschreven en ik ben mijn Spotify premium kwijt. Ik kan er niets over vinden. Kan iemand mij helpen? Groe...
- Hi, Ik had tijdens de automatische incasso niet genoeg geld op mijn rekening. Ik heb hiervan geen bericht gekregen, maar het wordt ook nog niet afgeschreven en ik ben mijn Spotify premium kwijt. Ik ...
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- Visitor
- 552 Views
- 1 replies
- 0 likes
- 552 Views
- 1 replies
- 0 likes
My address does not show up when entering for duo account
We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.
- We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.
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- Newbie
- 315 Views
- 2 replies
- 0 likes
- 315 Views
- 2 replies
- 0 likes
Purchasing extra month premium without losing the old subscription
Hi,I'm new to Spotify.I purchased 1 month individual plan yesterday (September 02, 2024). Is it possible to purchase another 3months plan without losing the 1month plan?
- Hi, I'm new to Spotify. I purchased 1 month individual plan yesterday (September 02, 2024). Is it possible to purchase another 3months plan without losing the 1month plan?
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- Spotify Star
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium Card Problem
PlanFreeCountryTurkiyeDevice(PC)Operating System(Windows 11) My IssueMerhaba ben spotify premium duo aboneliği almak istiyorum. Fakat spotify sitede ödememe izin vermiyor. Bankayla konuştum sorun olmadığı söylendi. Spotify'da premium duo üyeliğe geçe...
- Plan Free Country Turkiye Device (PC) Operating System (Windows 11) My Issue Merhaba ben spotify premium duo aboneliği almak istiyorum. Fakat spotify sitede ödememe izin verm...
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- Moderator
- 321 Views
- 2 replies
- 0 likes
- 321 Views
- 2 replies
- 0 likes