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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71243 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134956 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74052 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257953 Views
156 replies
13 likes
I'm using an iPhone 7 Plus, as well as a Lenovo laptop. Can anyone tell/show me if there's a way to combine accounts? My FREE account has all the playlists I've ever made (as with anyone, there's a LOT), and the Premium account I have is through my F...
I'm using an iPhone 7 Plus, as well as a Lenovo laptop. Can anyone tell/show me if there's a way to combine accounts? My FREE account has all the playlists I've ever made (as w...
Spotify Legend
458 Views
2 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 7Operating SystemiOS 10 My Question or Issue I purchased the three month subscription deal in November and I just got a charge yesterday for another month. I'm not sure if I'm just seeing this wrong but I ...
Plan Premium Country United States Device iPhone 7 Operating System iOS 10 My Question or Issue I purchased the three month subscription deal in November and I just got a...
Spotify Star
445 Views
3 replies
0 likes
PlanFree/PremiumCountry CanadaDevice(iPhone 6)Operating System My Question or Issue I am trying to get the student discount (ive been using gift cards for a few months and now that theyre expired i have to renew my student verificationn) i have only ...
Plan Free/Premium Country Canada Device (iPhone 6) Operating System My Question or Issue I am trying to get the student discount (ive been using gift cards for a few month...
Casual Listener
710 Views
2 replies
0 likes
My Question or Issue How can I ask to send it again?
My Question or Issue How can I ask to send it again?
Spotify Star
558 Views
1 replies
0 likes
Ich habe seit ca. 7monaten m Spotify Premium un dkonnte es meines wissen nach immer mit paysave aufladen. doch heute als ich mein premium wieder mal verlängern wollte konnte ich paysave nicht mehr auswählen. Woran könnte das liegen.
Ich habe seit ca. 7monaten m Spotify Premium un dkonnte es meines wissen nach immer mit paysave aufladen. doch heute als ich mein premium wieder mal verlängern wollte konnte ich paysave nicht...
Spotify Star
452 Views
1 replies
0 likes
FAMILYPREMIUMCANADA IPHONE X My Question or IssueTHERE ARE 4 PEOPLE USING OUR PREMIUM FAMILY ACCT IN MY FAMILY BUT MY SON CAN'T DOWNLOAD ANY MUSIC. HIS ACCT INDICATES THAT HE NEEDS TO UPGRADE TO PREMIUM EVEN THOUGH HE'S ON MY ACCT. HOW CAN I FIX THIS
FAMILY PREMIUM CANADA IPHONE X My Question or Issue THERE ARE 4 PEOPLE USING OUR PREMIUM FAMILY ACCT IN MY FAMILY BUT MY SON CAN'T DOWNLOAD ANY MUSIC. HIS ACCT IN...
Roadie
1160 Views
1 replies
0 likes
PlanPremiumCountry My Question or Issue ive been billed twice for months now no idea how this has happened. I only have the one account so can this be rectified
Plan Premium Country My Question or Issue ive been billed twice for months now no idea how this has happened. I only have the one account so can this be rect...
Roadie
301 Views
1 replies
0 likes
Hello,I was charged today for the premium subcription, I cancelled the subscription today itself.Can you please refund my money PlanPremiumCountry United States My Question or Issue Requesting refund as the subscription is cancelled on first day
Hello, I was charged today for the premium subcription, I cancelled the subscription today itself. Can you please refund my money Plan Premium Country United States  ...
Spotify Star
790 Views
1 replies
0 likes
PlanFreeCountry DeviceiPhone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently canceled my subscription but I am still being charged. On my account, it is telling me that I am on a free plan. I believe I have an...
Plan Free Country Device iPhone X Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently canceled my subscription but I am still b...
Community Legend
589 Views
1 replies
0 likes
I noticed an unexpected charge in my bank account for $10.**bleep** which I’ve never been charged from you guys before. I have a free subscription. Can you please explain why this charge occurred, and refund it back?Account name Batman1993 PlanFreeCo...
I noticed an unexpected charge in my bank account for $10.**bleep** which I’ve never been charged from you guys before. I have a free subscription. Can you please explain why this charge occurred, an...
Roadie
884 Views
1 replies
0 likes
I’ve changed my Spotify subscription from premium to premium for family two days ago so that my mother could enjoy Spotify premium. However when I tried to add her, we realised that the country in my account is Ireland and hers is Spain, hence I cann...
I’ve changed my Spotify subscription from premium to premium for family two days ago so that my mother could enjoy Spotify premium. However when I tried to add her, we realised that the country in my...
Newbie
494 Views
2 replies
0 likes
Soy de México y tengo a un amigo fuera de mi país (España) y tengo ganas de regalarle un mes de Spotify Premium.He buscado y no he encontrado Form alguna de hacerlo a si que preguntaré aquí. ¿Hay forma de hacer lo que quiero hacer?
Soy de México y tengo a un amigo fuera de mi país (España) y tengo ganas de regalarle un mes de Spotify Premium. He buscado y no he encontrado Form alguna de hacerlo a si que preguntaré aquí. ...
Casual Listener
1463 Views
4 replies
0 likes
So I have premium for students, and authorized my Hulu account a couple months ago, but lost all my saved password info with my new laptop and can't remember what email I was using on Hulu. Is there any way to see what Hulu account my Spotify discoun...
So I have premium for students, and authorized my Hulu account a couple months ago, but lost all my saved password info with my new laptop and can't remember what email I was using on Hulu. ...
Spotify Star
2920 Views
3 replies
0 likes
PlanPremiumCountry NetherlandsDeviceiPhone 6s PlusOperating SystemiOS 10 My Question or Issue In november I called your Dutch office because I reactivated my student discount but you still charged €10. He gave me a free month to compensate and said i...
Plan Premium Country Netherlands Device iPhone 6s Plus Operating System iOS 10 My Question or Issue In november I called your Dutch office because I reactivated my studen...
Spotify Star
377 Views
1 replies
0 likes
PlanFree/PremiumCountry USA Device(iPhone 7 Operating System iOS 12.1.2(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I am being charged for premium plan after joining family plan. I think what happened is I didn’t cancel the premium b...
Plan Free/Premium Country USA Device (iPhone 7 Operating System iOS 12.1.2 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I am being charged for ...
Roadie
948 Views
2 replies
0 likes
I pay my Spotify premium via my 02 contract every month. Last week I changed my phone number and now I don’t have Spotify premium. I rang 02 they said I have paid for it this month so I should have it but I don’t. They said to contact Spotify and the...
I pay my Spotify premium via my 02 contract every month. Last week I changed my phone number and now I don’t have Spotify premium. I rang 02 they said I have paid for it this month so I should have i...
Community Legend
948 Views
2 replies
0 likes
My Question or Issue Hello,My problem is that although I am using and getting charged every month for Spotify Premium when I am logging in to my account is says that I am using Spotify Free.Do you know if I want to cancel Spotify Premium that I am cu...
My Question or Issue Hello, My problem is that although I am using and getting charged every month for Spotify Premium when I am logging in to my account is says that I am using Spoti...
Community Legend
323 Views
1 replies
0 likes
Plan Free/Premium Country Device Samsung galaxy S6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i got invalid Message while i'm trying to finish my payment removed screenshot with order id
Plan Free/Premium Country Device Samsung galaxy S6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i got invalid Message...
Spotify Legend
451 Views
2 replies
0 likes
I plan on acquiring premium for me and my my sister at out yoga studio. How does Spotify confirm your address with your family member?
I plan on acquiring premium for me and my my sister at out yoga studio. How does Spotify confirm your address with your family member?
Spotify Legend
484 Views
1 replies
0 likes
Hello, Spotify is deducting a monthly fees from my visa for premium services however im not getting any and when i try to cancel it from subscription page there is no cancellation button, please help
Hello, Spotify is deducting a monthly fees from my visa for premium services however im not getting any and when i try to cancel it from subscription page there is no cancellation button, please help
Spotify Legend
1192 Views
4 replies
0 likes
