Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62446 Views
- 43 replies
- 3 likes
- 62446 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Ayuda
Compre una tarjeta de regalo de 3 meses de Spotify Premium el jueves y hoy recibí un correo de que mi cuenta está en pausa (queriendo decir que no tengo premium) tengo el correo que me mandaron en el que confirman que canjee mi tarjeta por 3 meses y ...
- Compre una tarjeta de regalo de 3 meses de Spotify Premium el jueves y hoy recibí un correo de que mi cuenta está en pausa (queriendo decir que no tengo premium) tengo el correo que me mandaron en el...
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
My account still blocked one week after the payment
Hi, my payment gone tru nearly one week ago, but my premium account still blocked, and i’ve Lost basically one week of contract that I have paid for... anyone can help please?
- Hi, my payment gone tru nearly one week ago, but my premium account still blocked, and i’ve Lost basically one week of contract that I have paid for... anyone can help please?
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
NO PUDE TENER PREMIUM :(
Cuando intentó hacer la compra de Premium mi cuenta dice que tengo problemas con el banco ya me comuniqué a mi banco y dice que no hay ninguna restricción y que ella sería problema de la aplicación de Spotify ya intente en otro equipo telefónico y en...
- Cuando intentó hacer la compra de Premium mi cuenta dice que tengo problemas con el banco ya me comuniqué a mi banco y dice que no hay ninguna restricción y que ella sería problema de la aplicación d...
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- Spotify Star
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Pague en Oxxo y no me ha llegado mi premium
Pague en un Oxxo y no me ha llegado nada ¿alguien sabe que tengo que hacer?
- Pague en un Oxxo y no me ha llegado nada ¿alguien sabe que tengo que hacer?
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- Spotify Star
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Paying for premium...card #'s type in wrong...when i type them in they dont come on screen right ord
Screen numbers show up on the screen in wrong order after i type them in on my phone to order premium **bleep**...how can we fix this...why is there no live people annoying...anyone know what to do?
- Screen numbers show up on the screen in wrong order after i type them in on my phone to order premium **bleep**...how can we fix this...why is there no live people annoying...anyone know what to do?
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- Spotify Star
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Como solucionar problema de pago de Spotify
Realicé mi pago a través de una tarjeta que compré de Spotify ya que no pude realizar el pago con tarjeta y cuando hice esto me llegó un correo confirmando el pago pero días después mi suscprición se pausó por la falta de pago y ya no puedo usar mi c...
- Realicé mi pago a través de una tarjeta que compré de Spotify ya que no pude realizar el pago con tarjeta y cuando hice esto me llegó un correo confirmando el pago pero días después mi suscprición se...
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- Spotify Star
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Cuenta Premium
Tengo cuenta premium y estoy en el extrajero y no puedo usar spoti fy porque me dice error solo se puede usar 14 días en el extranjero pero leí que con cuenta premium esto no debe afectar!! Que se puede hacer en ese caso ya que si persiste el problem...
- Tengo cuenta premium y estoy en el extrajero y no puedo usar spoti fy porque me dice error solo se puede usar 14 días en el extranjero pero leí que con cuenta premium esto no debe afectar!! Que se pu...
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- Spotify Star
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Charge
HeyWhy my order is debited from my bank account 22.10 even though I canceled the order at the same day? When I´m getting the money back?
- Hey Why my order is debited from my bank account 22.10 even though I canceled the order at the same day? When I´m getting the money back?
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Payments-Please HELP!!!
I am trying to switch cards on my account, every time I type in the new card it says "unfortunatly we havent launched in this country yet, you need to use a card issued in a Spotify launched market" how do I fix this? Help!!!
- I am trying to switch cards on my account, every time I type in the new card it says "unfortunatly we havent launched in this country yet, you need to use a card issued in a Spotify launched market" ...
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- Spotify Star
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Premium payment and no service
Hi all! I have been paying for my premium family account for well over a year now without any problems. This month spotify app on my Samsung 9 started saying that there was a problem with my account and that I needed to update my payment. My husband ...
- Hi all! I have been paying for my premium family account for well over a year now without any problems. This month spotify app on my Samsung 9 started saying that there was a problem with my a...
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- Spotify Star
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Gift card for friend who moved countries
PlanPremiumCountryNetherlands My Question or Issue Hi there,My friend moved from the US to the Netherlands. He created his Spotify account in the US but now exclusively uses his devices in the Netherlands. Now that he's moved here, I want to buy him ...
- Plan Premium Country Netherlands My Question or Issue Hi there, My friend moved from the US to the Netherlands. He created his Spotify account in the US but now exclusi...
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- Spotify Star
- 212 Views
- 1 replies
- 0 likes
- 212 Views
- 1 replies
- 0 likes
Superuser Contribution After changing countries my card wont work
Hey,So i moved countries from canada to australia for a working holiday and wanted to switch my payments over to card from austrailia. So i let my subscription run out and then i changed countries and zip codes in my account and tried to use the new ...
- Hey, So i moved countries from canada to australia for a working holiday and wanted to switch my payments over to card from austrailia. So i let my subscription run out and then i changed countries ...
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- Spotify Legend
- 206 Views
- 1 replies
- 0 likes
- 206 Views
- 1 replies
- 0 likes
Superuser Contribution Combined Hulu and Spotify - Am I going to be triple billed?
I had seperate accounts with Hulu and Spotify. I had an upgraded (no commercial plan) with Hulu and I just changed it to the regular about an hour and a half ago. I signed up for the combined Hulu and Spotify right before I changed my Hulu account. I...
- I had seperate accounts with Hulu and Spotify. I had an upgraded (no commercial plan) with Hulu and I just changed it to the regular about an hour and a half ago. I signed up for the combined Hu...
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- Spotify Legend
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution Family subscription charged twice
Hello, I bought spotify premium for family but error showed up. Then i recieved SMS from my bank that payment was succesful, but I didn't have my premium. Then I had to buy it second time I got charged again. It's working now but I paid twice. Is it ...
- Hello, I bought spotify premium for family but error showed up. Then i recieved SMS from my bank that payment was succesful, but I didn't have my premium. Then I had to buy it second time I got charg...
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- Spotify Legend
- 333 Views
- 3 replies
- 0 likes
- 333 Views
- 3 replies
- 0 likes
Superuser Contribution Cambie mi método de pago y me cobraron 2 veces
PlanPremium UniversitariosCountry MexicoDeviceHuawei P8Operating SystemAndroidMy Question or IssueHace unos días cambié mi tarjeta y al hacerlo me hicieron un cobro de $99 que no se refleja en los recibos, tengo el plan universitario y el día de ayer...
- Plan Premium Universitarios Country Mexico Device Huawei P8 Operating System Android My Question or Issue Hace unos días cambié mi tarjeta y al hacerlo me hicieron un cobro de $99 que ...
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- Spotify Legend
- 607 Views
- 1 replies
- 0 likes
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Payment
- 607 Views
- 1 replies
- 0 likes
Superuser Contribution Doble cargo en tarjeta en cuenta familiar.
Buen día. Hoy contraté el plan familiar premium y me realizaron 2 cargos de $149, pagué con una tarjeta de débito y el cargo por $288 ya lo vi reflejado, ¿cómo puedo recuperar mi dinero, los $149?
- Buen día. Hoy contraté el plan familiar premium y me realizaron 2 cargos de $149, pagué con una tarjeta de débito y el cargo por $288 ya lo vi reflejado, ¿cómo puedo recuperar mi dinero, los $149? &...
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- Spotify Legend
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes
Superuser Contribution Can’t use my visa debit to pay
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanTrying to be premium againCountry CanadaDeviceiPhone 5seOperating SystemIdk 11 something My Question or Issue I’ve used my debit...
- None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Trying to be premium again Country Canada Device iPhone 5se O...
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- Spotify Legend
- 322 Views
- 1 replies
- 0 likes
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payment issues
- 322 Views
- 1 replies
- 0 likes
Superuser Contribution Premium code doesn't work
I bought a €10 card for premium but the code just doesn't wanna work.It keeps saying it's not available and to try again later.Before this I had a discount premium though, don't know if that could be the issue.the €10 for 3 months deal. I didn't buy ...
- I bought a €10 card for premium but the code just doesn't wanna work. It keeps saying it's not available and to try again later. Before this I had a discount premium though, don't know if that coul...
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- Spotify Legend
- 470 Views
- 2 replies
- 1 likes
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code not availableCode not readable
- 470 Views
- 2 replies
- 1 likes
Superuser Contribution Premium to Student Premium
I am already paying for spotify premium but want to switch my account to student premium. When I go to change my plan and type in my college, it says, "Your student credentials are already associated with another Spotify account." How am I able to sw...
- I am already paying for spotify premium but want to switch my account to student premium. When I go to change my plan and type in my college, it says, "Your student credentials are already associated...
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- Spotify Legend
- 357 Views
- 3 replies
- 0 likes
- 357 Views
- 3 replies
- 0 likes
Superuser Contribution Paid for Family Premium and still shows free subscription
I upgraded my plan from free to the Premium Family plan as of yesterday. I have confirmed payment was already posted. I have signed off and on so many times now just in case it needed to sync but nothing...this is getting too frustrating now. I am lo...
- I upgraded my plan from free to the Premium Family plan as of yesterday. I have confirmed payment was already posted. I have signed off and on so many times now just in case it needed to ...
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- Spotify Legend
- 231 Views
- 1 replies
- 0 likes
- 231 Views
- 1 replies
- 0 likes