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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67905 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132956 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69011 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252064 Views
155 replies
13 likes
PlanPremiumCountry United StatesDeviceSamsung S8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Due to work, we have two houses in separate parts of the state.I would like confirmation that the Premium Family Plan will b...
Plan Premium Country United States Device Samsung S8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Due to work, we have two houses...
Spotify Star
263 Views
1 replies
0 likes
Hola Queremos contratar 20 cuentas PREMIUM como incentivo para nuestros empleados, como debo hacerlo? Gracias Arturo
Hola Queremos contratar 20 cuentas PREMIUM como incentivo para nuestros empleados, como debo hacerlo? Gracias Arturo
Spotify Star
556 Views
1 replies
1 likes
PlanPremiumCountry BrazilDeviceXperia XZ PremiumOperating SystemAndroid 9 My Question or Issue After my Bank cancel the credit card registerred in the Spotify Account, the Premium Subscription was suspended. I have tried to take back the subscription...
Plan Premium Country Brazil Device Xperia XZ Premium Operating System Android 9 My Question or Issue After my Bank cancel the credit card registerred in the Spotify Accou...
Community Legend
397 Views
3 replies
0 likes
Minha conta Premium foi cancelada por um equívoco. Gostaria de saber se como recuperar um conta
Minha conta Premium foi cancelada por um equívoco. Gostaria de saber se como recuperar um conta
Spotify Star
473 Views
3 replies
0 likes
I have premium for a student, I am in Barcelona/Spain and I can't see "activate Hulu account". How can I do it?Thank you
I have premium for a student, I am in Barcelona/Spain and I can't see "activate Hulu account". How can I do it? Thank you
Spotify Star
372 Views
1 replies
0 likes
So I currently subscribe to spotify student premium plan and activate Hulu.However when I go to Hulu it still asks me to sign up and select a plan. I try to go from the account page on spotify but it doesnt change anything.Anyone know what is going o...
So I currently subscribe to spotify student premium plan and activate Hulu. However when I go to Hulu it still asks me to sign up and select a plan. I try to go from the account p...
Spotify Star
262 Views
1 replies
0 likes
Hola, tengo problema con los cobros que me hace Spotify.Pague el 3 de enero mi cuenta sin problema alguno y ahora de un momento de otro Spotify me hace un nuevo cobro sin yo ni siquiera tener abierta la app o alguna página de Spotify. Me di cuenta po...
Hola, tengo problema con los cobros que me hace Spotify. Pague el 3 de enero mi cuenta sin problema alguno y ahora de un momento de otro Spotify me hace un nuevo cobro sin yo ni siquiera tener ...
Spotify Star
408 Views
3 replies
0 likes
I made a message regarding the account a few days ago, though I'm thankful for the response, I just noticed that the person, who broke into my account (who hopefully doesn't have the access to it anymore) likely changed my subscription plan from regu...
I made a message regarding the account a few days ago, though I'm thankful for the response, I just noticed that the person, who broke into my account (who hopefully doesn't have the access to i...
Spotify Star
584 Views
3 replies
0 likes
PlanPremiumCountry New Zealand My Question or Issue Hi there, last year I purchased the yearly subscription. After I did this I was given some gift cards so I redeemed them thinking after the yearly subscription expired the gift card balance would be...
Plan Premium Country New Zealand My Question or Issue Hi there, last year I purchased the yearly subscription. After I did this I was given some gift cards so I redeemed them...
Newbie
479 Views
3 replies
0 likes
Hi, II bough the yearly subscription and I want to cancel it because when signing up because of an error from Spotify (it said there was no connection with sign up servers but I still got the e-mail confirmation mail so I continued the process throug...
Hi, II bough the yearly subscription and I want to cancel it because when signing up because of an error from Spotify (it said there was no connection with sign up servers but I still got the e-mail ...
Spotify Star
266 Views
1 replies
0 likes
I have reciepts that I paid (twice in fact) in my account but my friend has not recieved an email with the information. What do I do now?
I have reciepts that I paid (twice in fact) in my account but my friend has not recieved an email with the information. What do I do now?
Spotify Star
279 Views
1 replies
0 likes
I had a family premium account, and for months none of the members have had premium and im still getting charged for it. Please help, because if Spotify is not going to work for us anymore, at least tell me how to cancel the charges because im being ...
I had a family premium account, and for months none of the members have had premium and im still getting charged for it. Please help, because if Spotify is not going to work for us anymor...
Spotify Star
582 Views
1 replies
0 likes
Hello! So I have Spotify Premium + Hulu and my payment didn't go through yesterday as I had the wrong card on there. Instead of getting an email saying they would try again in a couple of days like I have in the past if a payment wasn't processed, my...
Hello! So I have Spotify Premium + Hulu and my payment didn't go through yesterday as I had the wrong card on there. Instead of getting an email saying they would try again in a couple of days ...
Spotify Star
1759 Views
3 replies
0 likes
Hi!I have been subscribing Spotify Premium for several years. In March 2018 I changed the payment option from my credit card to PayPal. On my Spotify account's receipt list the dates only back to March 2018 as well and the payments through PayPal is ...
Hi! I have been subscribing Spotify Premium for several years. In March 2018 I changed the payment option from my credit card to PayPal. On my Spotify account's receipt list the dates only back to M...
Spotify Star
563 Views
3 replies
0 likes
CountryGermany My Question or Issue I moved to Germany from Finland, ended premium because of the land settings. Now it is again free and I want premium back, but it doesn't accept my visa card as payement method.
Country Germany My Question or Issue I moved to Germany from Finland, ended premium because of the land settings. Now it is again free and I want premium back, but it doesn't accept ...
Spotify Star
1764 Views
9 replies
0 likes
Hello. I did not use spotify for about 2 weeks, and then when I went back, my discover weekly was practically invaded by EDM music which I hate! It makes me think my account might even be hacked. I keep disliking whatever is suggested but for 2 weeks...
Hello. I did not use spotify for about 2 weeks, and then when I went back, my discover weekly was practically invaded by EDM music which I hate! It makes me think my account might even be ha...
Casual Listener
767 Views
5 replies
0 likes
Hi All, Just been reviewing my plan as i've noticed I have no moneys left in my life. I've realised that despite signing up as a student member (I still am a student), i've been getting charged the full monthly rate of £9.99 for a total of 18 months ...
Hi All, Just been reviewing my plan as i've noticed I have no moneys left in my life. I've realised that despite signing up as a student member (I still am a student), i've been get...
Spotify Star
285 Views
1 replies
0 likes
PlanFamily --> Premium --> FreeCountryNetherlands DeviceAll different devices..Operating SystemMacOs, iOS,Windows My Question or IssueIn December I received Spotify giftcards for €150,-Since I was on Family Premium I thought, he nice that allows me t...
Plan Family --> Premium --> Free Country Netherlands Device All different devices.. Operating System MacOs, iOS,Windows My Question or Issue In December I received Spot...
Spotify Star
742 Views
3 replies
0 likes
Hi community, I am closing my Telia phone subscribtion, but want to keep my Spotify Premium account. Do you know how I can update the account so I am paying for the Spotify account after January and not risk that my account is being closed? PlanFree/...
Hi community, I am closing my Telia phone subscribtion, but want to keep my Spotify Premium account. Do you know how I can update the account so I am paying for the Spotify account af...
Spotify Star
646 Views
1 replies
0 likes
How can I get a premium yearly subscription at a discounted price (as in 2017)? My Question or Issue
How can I get a premium yearly subscription at a discounted price (as in 2017)? My Question or Issue
Newbie
8844 Views
21 replies
1 likes
