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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129219 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57988 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233658 Views
144 replies
13 likes
Hola, vengo pagando el plan premium pero común hace más de 6 meses y el mes me cobro como si fuera un plan premium familar. Yo jamás hice este pedido para cambiar de plan y soy la única persona que uso la cuenta. Alguien me puede brindar información ...
Hola, vengo pagando el plan premium pero común hace más de 6 meses y el mes me cobro como si fuera un plan premium familar. Yo jamás hice este pedido para cambiar de plan y soy la única perso...
Spotify Star
1184 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceMultiple devicesOperating SystemMultiple OSsMy Question or Issue I have given this company several months to resolve my issue of not being able to add my son to my family plan. Communicated multiple times here and via T...
Plan Premium Country Canada Device Multiple devices Operating System Multiple OSs My Question or Issue I have given this company several months to resolve my issue of not being a...
Spotify Star
417 Views
1 replies
0 likes
PlanPremium CountryDanmarkDeviceIPhone 7 Operating SystemiOS10 My Question or IssueI will write in english, i hope more can help or understand my question.I have Spotify premium and i have had it for at long time. So this is the first time i have tro...
Plan Premium Country Danmark Device IPhone 7 Operating System iOS10 My Question or Issue I will write in english, i hope more can help or understand my question. I...
Spotify Star
238 Views
1 replies
0 likes
PlanPremiumCountry VietNamDeviceNokia 5Operating SystemAndroid My Question or IssueI can not pay for premium with my mastercard, it still enough money, can pay for other and can buy gif card but can not sub for premium. I try to make new card, new ac...
Plan Premium Country VietNam Device Nokia 5 Operating System Android My Question or Issue I can not pay for premium with my mastercard, it still enough money, can pay for other...
Spotify Star
228 Views
1 replies
0 likes
I am an Indian who typically works out of India. I also subscribe regularly to premium in the past. In my current location, Spotify is available but I still dont have a local means of payment. So, when I try to use my India card, Spotify is not accep...
I am an Indian who typically works out of India. I also subscribe regularly to premium in the past. In my current location, Spotify is available but I still dont have a local means of paymen...
Spotify Star
2972 Views
3 replies
0 likes
PlanPremiumCountry NEW ZEALAND My Question or Issue Terrible Spotify service and communication. I have been trying to get someone's attention for days..I just want my subscription cancelled and yes I've followed all the processes and no it doesnt wor...
Plan Premium Country NEW ZEALAND My Question or Issue Terrible Spotify service and communication. I have been trying to get someone's attention for days..I j...
Community Legend
275 Views
1 replies
0 likes
I've upgraded my free account to Premium by subscribing with a discount plan for Vietnam, 5,900 VND/month for first 3 months. My bank account was debited 5,900 but my Spotify account still remains Free. I've waited for 2 days and tried to log out/rel...
I've upgraded my free account to Premium by subscribing with a discount plan for Vietnam, 5,900 VND/month for first 3 months. My bank account was debited 5,900 but my Spotify account still remains Fr...
Regular
1192 Views
11 replies
0 likes
I've upgraded my free account to Premium by subscribing with a discount plan for Vietnam, 5,900 VND/month for first 3 months. My account was debited 5,900 but my account still remains Free. I've waited for 2 days and tried to log out/relogin but noth...
I've upgraded my free account to Premium by subscribing with a discount plan for Vietnam, 5,900 VND/month for first 3 months. My account was debited 5,900 but my account still remains Free. I've wait...
Community Legend
397 Views
3 replies
0 likes
PlanPremium for family account My Question or IssueI am the owner on the account and my wife is a member. Can that be switched around? I want to come off the account and she would like to switch to an individual Premium account.
Plan Premium for family account My Question or Issue I am the owner on the account and my wife is a member. Can that be switched around? I want to come off the account and she would like t...
Spotify Star
276 Views
1 replies
0 likes
I am trying to get premium using a valid credit card from my country, however my spotify account is set for a different country (where I live) and I does not allow me to pay. If I change my location to match the cards country, pay, and change my loca...
I am trying to get premium using a valid credit card from my country, however my spotify account is set for a different country (where I live) and I does not allow me to pay. If I change my loc...
Spotify Star
208 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 6) My Question or Issuehello, so I'm I'm trying to purchase Spotify premium for three months but the only option I have to pay it is a pay safe card which I don't have and I just want to use my regular card. How ...
Plan Free/Premium Country Device (iPhone 6) My Question or Issue hello, so I'm I'm trying to purchase Spotify premium for three months but the only optio...
Spotify Star
333 Views
1 replies
0 likes
PlanFreeCountryTurkey DeviceXiaomi Mi A2 LiteOperating SystemAndroid Oreo My Question or IssueSelamlar, ayri ayri iki farkli kredi kartıyla premium almaya calistim ancak ikisinde de sorun çıktı, kartların bakiyeleri yeterli,e-ticaret ve yurtdisi isle...
Plan Free Country Turkey Device Xiaomi Mi A2 Lite Operating System Android Oreo My Question or Issue Selamlar, ayri ayri iki farkli kredi kartıyla premium almaya calistim a...
Community Legend
328 Views
1 replies
0 likes
PlanPremium for 3 monthsCountry USA My Question or Issue I paid For 3 Month Premium, only worked for 1 week. Today when I am trying to listen, my account went back to Free account again. How do I get my premium service back?
Plan Premium for 3 months Country USA My Question or Issue I paid For 3 Month Premium, only worked for 1 week. Today when I am trying to listen, my account went back ...
Spotify Star
283 Views
3 replies
0 likes
PlanFree CountryBrazil My Question:Hello there, I've bought a gift card with the value of a month premium subscription. However, when I tried to activate, I get a messege saying the the code is not valid. I've bought the gift card at a supermarket an...
Plan Free Country Brazil My Question: Hello there, I've bought a gift card with the value of a month premium subscription. However, when I tried to activate, I get a messege sayi...
Casual Listener
328 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceLG G6Operating SystemAndroid 8.0 My Question or Issue I was offered a 3 month subscription for 19.99 PLN, so i bought it using my mobile phone( I had got offer when i had been on mobile). Now on account page I see that I...
Plan Premium Country Poland Device LG G6 Operating System Android 8.0 My Question or Issue I was offered a 3 month subscription for 19.99 PLN, so i bought it using my mobile ph...
Spotify Legend
678 Views
5 replies
0 likes
PlanPremium StudentCountryDeutschland My Question or IssueIch habe meinen Spotify Gutschein (30€) auf meinem Kontoeingelöst, welches ein Studentenkonto ist und immer am 12. jeden Monats abgebucht wird. Jetzt steht in der Mail allerdings, dass ich dre...
Plan Premium Student Country Deutschland My Question or Issue Ich habe meinen Spotify Gutschein (30€) auf meinem Kontoeingelöst, welches ein Studentenkonto ist und immer am 12. j...
Spotify Star
355 Views
1 replies
0 likes
My Question or Issue
My Question or Issue
Spotify Star
663 Views
1 replies
0 likes
Benim bankamdan 2 sefer ödeme alındı fakat hesabın premium'u aktifleşmedi
Benim bankamdan 2 sefer ödeme alındı fakat hesabın premium'u aktifleşmedi
Community Legend
236 Views
1 replies
0 likes
student PlanPremiumusa all Devices My Question or Issue:so, some how someone got in to my account and changed my email address, did not think much of it and emailed spotify back saying it was not me and to change it back. go figure i got no reply and...
student Plan Premium usa all Devices My Question or Issue: so, some how someone got in to my account and changed my email address, did not think much of it and emai...
Spotify Star
324 Views
3 replies
0 likes
I have a premium account (the owner is my husband) for a long time - more than 3 years and recently I was removed from the plan and moved to the free account, whereas he stayed in the premium. He already sent million times new invitation, we tried ev...
I have a premium account (the owner is my husband) for a long time - more than 3 years and recently I was removed from the plan and moved to the free account, whereas he stayed in the premium. He alr...
Regular
790 Views
8 replies
0 likes
