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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128890 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57246 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232404 Views
144 replies
13 likes
PlanFree/PremiumCountryUSADeviceiPhone 7 Operating SystemiOS 11.4My Question or IssueMy account was still charged, after I cancelled my subscription with Spotify. I had discontinued the subscription for a reason, and would like a refund for the trans...
Plan Free/Premium Country USA Device iPhone 7 Operating System iOS 11.4 My Question or Issue My account was still charged, after I cancelled my subscription with Spotify. I had discont...
Spotify Star
539 Views
1 replies
0 likes
PlanPremiumCountry ArgentinaDeviceMoto g5+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Se cerró sesión en mí teléfono (tengo plan familiar) y al volver a entrar tanto con mí email como con mí nombre de usuario, no me r...
Plan Premium Country Argentina Device Moto g5+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Se cerró sesión en mí teléfono (tengo pl...
Roadie
344 Views
1 replies
0 likes
Tengo cuenta gratis, sin embargo, recibí un correo con la promoción de cuenta premium por $ 9.00 por un mes, así que decidí probar, pero me aceptó el cobro y no me dió el mes gratis, solicito ayuda .GraciasSaludosPlanGratis / PremiumPaís Dispositivo ...
Tengo cuenta gratis, sin embargo, recibí un correo con la promoción de cuenta premium por $ 9.00 por un mes, así que decidí probar, pero me aceptó el cobro y no me dió el mes gratis, solicito ayuda ....
Roadie
328 Views
1 replies
0 likes
PlanPremiumCountry UKDevicePcOperating SystemWindows 10 Edit: jsut noticed something else, on the premium tab of spotify (https://www.spotify.com/uk/premium/?checkout=false) it still advertised for me to try and but Spotify premium, idk if that's how...
Plan Premium Country UK Device Pc Operating System Windows 10 Edit: jsut noticed something else, on the premium tab of spotify (https://www.spotify.com/uk/premium/?che...
Casual Listener
418 Views
2 replies
0 likes
Me están cobrando la suscripción premiun y no puedo usarlo porque me figura gratuito. Reclamo reembolso del dinero ya que no puedo utilizar el beneficio hace más de un mes!!! Ya hice todo lo que el manual recomienda hacer en estos casos y nada! el ca...
Me están cobrando la suscripción premiun y no puedo usarlo porque me figura gratuito. Reclamo reembolso del dinero ya que no puedo utilizar el beneficio hace más de un mes!!! Ya hice todo lo que el m...
Roadie
279 Views
1 replies
0 likes
Hi, I received a notification which said that there is a problem with the payment of my premium account and that I should change my payment information.It's a family account and my dad manages it, he is currently very busy and I don't want to bother ...
Hi, I received a notification which said that there is a problem with the payment of my premium account and that I should change my payment information. It's a family account and my dad man...
Composer
540 Views
3 replies
0 likes
PlanFreeCountry Isreal DevicePCOperating System(Windows 10,etc.) My Question or IssueEach time I try to upgrade my account using PayPal (both accounts are from the same country) i'm thrown back to the payment page (https://www.spotify.com/il/purchase...
Plan Free Country Isreal Device PC Operating System (Windows 10,etc.) My Question or Issue Each time I try to upgrade my account using PayPal (both accounts are from the ...
Spotify Star
759 Views
5 replies
0 likes
PlanoGrátis / PremiumPaís Sistema operacional(iOS 10, Android Oreo, Windows 10, etc.) Minha pergunta ou problema Minha conta era grátis e eu paguei no boleto desde ontem, mas ainda não migrou para o Premium. Como faço?
Plano Grátis / Premium País Sistema operacional (iOS 10, Android Oreo, Windows 10, etc.) Minha pergunta ou problema Minha conta era grátis e eu paguei no boleto desde onte...
Spotify Star
319 Views
1 replies
0 likes
PlanPremiumCountry FinlandOperating Systemwindows 10 My Question or Issue So i was just interested why does the spotify premium ad say that premium costs 0.99£ for 3 months and when i click the ad price changes to 9.99£. When i go to look up premium ...
Plan Premium Country Finland Operating System windows 10 My Question or Issue So i was just interested why does the spotify premium ad say that premium costs 0.99£ for 3 mo...
Community Legend
322 Views
1 replies
0 likes
Hello, i canceled my spotify premium account but i am still paying every month. How can i stop it?
Hello, i canceled my spotify premium account but i am still paying every month. How can i stop it?
Composer
265 Views
1 replies
0 likes
I trayed two Master Cards and both was rejected. Bank told, that they have no recived attempts from SpotifyPlanPremiumCountry LatviaDevice(iPhone X, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I trayed two Master Cards and both was rejected. Bank told, that they have no recived attempts from Spotify Plan Premium Country Latvia Device (iPhone X, Macbook Pro late 2016) Operating...
Spotify Star
429 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I get the bundle even though I️ am not a student?
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I get the bundle even though I️ am not a student?
Composer
370 Views
1 replies
0 likes
Since 3 months, every month my premium subscription gets cancelled after one month. Afterwhich, I have to pay via 'ideaal' again to subscribe, only to find out that after another month it gets cancelled again. In the description of the 'ideaal' payme...
Since 3 months, every month my premium subscription gets cancelled after one month. Afterwhich, I have to pay via 'ideaal' again to subscribe, only to find out that after another month it get...
Roadie
243 Views
1 replies
0 likes
Plan Premium Country Philippines Device LG G6 / Laptop Operating System Android Nougat / Windows 10 My Question or Issue I want to change my payment method (I usually pay by card) to "Pay By Mobile". However, when I click that option it just says tha...
Plan Premium Country Philippines Device LG G6 / Laptop Operating System Android Nougat / Windows 10 My Question or Issue I want to change my payment method (I usua...
Roadie
438 Views
1 replies
0 likes
PlanPremiumCountry Germany My Question or IssueI have a Premium subscription. Every month it runs out, Spotify is not able to automatically take the money from the account info I provided. It also can not take my credit card, I have to do a bank tran...
Plan Premium Country Germany My Question or Issue I have a Premium subscription. Every month it runs out, Spotify is not able to automatically take the money from the account info ...
Roadie
384 Views
2 replies
1 likes
I am trying to unsubscribe, but am having difficulties finding that option in the settings.Thank you
I am trying to unsubscribe, but am having difficulties finding that option in the settings. Thank you
Spotify Star
238 Views
1 replies
0 likes
I'm a US premium user enjoying a Hulu trial which I activated well over a month ago. Despite this, it appears I'm going to be billed Premium + Hulu at the usual Premium price. In other words, it says I'm going to pay $9.99/month, despite that the pri...
I'm a US premium user enjoying a Hulu trial which I activated well over a month ago. Despite this, it appears I'm going to be billed Premium + Hulu at the usual Premium price. In other...
Roadie
491 Views
1 replies
0 likes
This might not be popular on a spotify forum, but I'll give it a shot. Is it possible to export your spotify playlist from spotify itself? I'm considering a move to another streaming service and want to get all of my playlists over to the new one. I'...
This might not be popular on a spotify forum, but I'll give it a shot. Is it possible to export your spotify playlist from spotify itself? I'm considering a move to another streaming...
Visitor
1467 Views
5 replies
0 likes
PlanFreeCountry GermanyDeviceZTE Axon 7 minjOperating SystemAndroid 7 My Question or Issue I bought Premium, but i havent recieved it.Also, my username in e-mails is "ay3zj1rgau3149hdkaw7nnllh" but in the app it shows my real username (Vect0r)Any ide...
Plan Free Country Germany Device ZTE Axon 7 minj Operating System Android 7 My Question or Issue I bought Premium, but i havent recieved it. Also, my username in...
Spotify Star
860 Views
1 replies
0 likes
PlanPremium - charged every month with mobile PlanCountry ChileDeviceXiami Redmi Note 4Operating SystemWindows 10 PC My Question or Issue Problem in the title. Will the pay with mobile-plan option no longer be available in my country or am I missing ...
Plan Premium - charged every month with mobile Plan Country Chile Device Xiami Redmi Note 4 Operating System Windows 10 PC My Question or Issue Problem in the title. &nb...
Roadie
414 Views
1 replies
0 likes
