Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74553 Views
- 49 replies
- 3 likes
- 74553 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9644 Views
- 23 replies
- 2 likes
- 9644 Views
- 23 replies
- 2 likes
Cant subscribe my account to premium
Hi everyone, I'm from Argentina I want to subscribe to premium, but dont accept the pay. I tried with all my credit and debit cards and it says "An error occurred in the payment. Try again or use another payment method." Please can you help me with t...
- Hi everyone, I'm from Argentina I want to subscribe to premium, but dont accept the pay. I tried with all my credit and debit cards and it says "An error occurred in the payment. Try again o...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
60 day free trial only 7 days?
i clicked the link saying 'start' your 60 day free trial to only end up with a 7 day free trial? then when i look at the offers, it only has 30 days free trial. my husband signed up his own account this morning and got 60 days, so i know its supposed...
- i clicked the link saying 'start' your 60 day free trial to only end up with a 7 day free trial? then when i look at the offers, it only has 30 days free trial. my husband signed up his own account t...
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Shouldn’t Spotify try to help?!
Honestly I don’t think Spotify cares about the people that use the app. I have been having problems with getting premium on 3 different cards and it won’t let me. I have done plenty of research and I can’t find anything helpful that Spotify has said ...
- Honestly I don’t think Spotify cares about the people that use the app. I have been having problems with getting premium on 3 different cards and it won’t let me. I have done plenty of research and I...
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- Spotify Star
- 146 Views
- 1 replies
- 0 likes
- 146 Views
- 1 replies
- 0 likes
Spotify Premium Account
I have recently upgraded my plan with Vodafone to a tariff that included Spotify Premium, I already a had a Premium account with my old contract where I was paying £9.99 a month, how do I cancel my existing subscription to stop paying this £9.99 a mo...
- I have recently upgraded my plan with Vodafone to a tariff that included Spotify Premium, I already a had a Premium account with my old contract where I was paying £9.99 a month, how do I cancel my e...
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- Spotify Star
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
I'm being overcharged
This is crap. I've been a loyal customer with spotify for about a year now and I always renew my Premium subscription each month. Originally I was under the impression that a month's subscription would cost me $9.99. For the past few months, when I w...
- This is crap. I've been a loyal customer with spotify for about a year now and I always renew my Premium subscription each month. Originally I was under the impression that a month's subscription wou...
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- Newbie
- 2599 Views
- 12 replies
- 3 likes
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Premium
- 2599 Views
- 12 replies
- 3 likes
Problema con premium pausado
El viernes 5 de mayo fui a un oxxo a comprar una tarjeta spotify de 100$ y tuve algunos problemas de activacion pero la canje ese dia. La cosa es que han pasado solo 2 dias y dice que mi cuenta no es premium. ¿Podrian explicarme el por que pasa esto ...
- El viernes 5 de mayo fui a un oxxo a comprar una tarjeta spotify de 100$ y tuve algunos problemas de activacion pero la canje ese dia. La cosa es que han pasado solo 2 dias y dice que mi cuenta no es...
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- Newbie
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
cancelacion de mi suscripcion
yo me suscribi probando el plan premium gratis por un mes, y ahora me estan cobrando algo que no estoy usando porque sigo en version free, deseo cancelar dicha suscripcion, ademas yo no queria el plan individual sino el plan familiar, y nadie me solu...
- yo me suscribi probando el plan premium gratis por un mes, y ahora me estan cobrando algo que no estoy usando porque sigo en version free, deseo cancelar dicha suscripcion, ademas yo no queria el pla...
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- Casual Listener
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Solved!! Cannot update payment
Everytime I try to change my payment by pressing update, it brings me back to the subscription & payment page. Is there any other way I can update my card on file? I've been having this problem for a few days now. Thanks!
- Everytime I try to change my payment by pressing update, it brings me back to the subscription & payment page. Is there any other way I can update my card on file? I've been having this problem f...
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- Casual Listener
- 730 Views
- 9 replies
- 2 likes
- 730 Views
- 9 replies
- 2 likes
Superuser Contribution Pagamento non accettato
Spotify ha prelevato dei soldi dal mio account, ma mi dice che non ho rinnovato l'abbonamento.Cosa fare?
- Spotify ha prelevato dei soldi dal mio account, ma mi dice che non ho rinnovato l'abbonamento. Cosa fare?
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- Moderator
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify premium
I have applied for a 30 day free trial but when I went on the app it said ‘welcome to your 7 day free trial’ does this mean I won’t have 30 days?
- I have applied for a 30 day free trial but when I went on the app it said ‘welcome to your 7 day free trial’ does this mean I won’t have 30 days?
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- Moderator
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Adverts on Spotify Unlimited
Hi, I am an Unlimited subscriber - have been for a good few years - and have just had an advert played to me whilst listening via a web browser. Has the package suddenly changed?? Thanks.
- Hi, I am an Unlimited subscriber - have been for a good few years - and have just had an advert played to me whilst listening via a web browser. Has the package suddenly changed?? ...
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- Spotify Star
- 584 Views
- 3 replies
- 0 likes
- 584 Views
- 3 replies
- 0 likes
Premium payment failed
I am trying to start my premium membership, but I keep getting this error. Any help??
- I am trying to start my premium membership, but I keep getting this error. Any help??
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- Casual Listener
- 357 Views
- 3 replies
- 0 likes
- 357 Views
- 3 replies
- 0 likes
Double payment yet no premium
I wanted to become a premium with student account first when I enter my card It says they wont take any charges till I confrim that I'm a student yet they did. The first file I uploaded wasnt enough to prove that I'm a student so I tried again. Again...
- I wanted to become a premium with student account first when I enter my card It says they wont take any charges till I confrim that I'm a student yet they did. The first file I uploaded wasnt enough ...
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- Not applicable
- 691 Views
- 4 replies
- 0 likes
- 691 Views
- 4 replies
- 0 likes
Premium
Hi! Good evening! I availed the 7-days premium pero ayaw mag play offline nung songs tapos sinasabi na "Get Premium" pa rin please help
- Hi! Good evening! I availed the 7-days premium pero ayaw mag play offline nung songs tapos sinasabi na "Get Premium" pa rin 😞 please help
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- Casual Listener
- 259 Views
- 2 replies
- 0 likes
- 259 Views
- 2 replies
- 0 likes
Tengo subscripcion gratis y me cobran como premium
Tengo subscripcion gratis y me siguen cobrando como subscripcion premium y del banco me dicen que pregunte a Spotify
- Tengo subscripcion gratis y me siguen cobrando como subscripcion premium y del banco me dicen que pregunte a Spotify
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- Not applicable
- 314 Views
- 2 replies
- 0 likes
- 314 Views
- 2 replies
- 0 likes
Four times charge was pulled my credit card
I didn't log in and i tried four times and spotify pulled charge from my credit card
- I didn't log in and i tried four times and spotify pulled charge from my credit card
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Canceled premium but it still charged 9.99 dollars
I canceled the spotify premium but it still charged 9.99 dollars just now.I was trying to buy lunch aand it said that the money is not enough,so I have to be hungry .What should I do?I want my money back
- I canceled the spotify premium but it still charged 9.99 dollars just now.I was trying to buy lunch aand it said that the money is not enough,so I have to be hungry .What should I do?I want my money ...
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
Vodafone premium not working
Hi there, i have had had my current phone plan for several months which included Spotify Premium. However after selecting Spotify Premium from my provider I have never been able to actually use premium on the app even though on MyVodafone app it says...
- Hi there, i have had had my current phone plan for several months which included Spotify Premium. However after selecting Spotify Premium from my provider I have never been able to actually ...
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- Spotify Star
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Change Payment Option
I just recently closed all my checking accounts and opened new ones, and I am unable to change my payment method. It keeps asking me to change my payment option and every time I click "Update" it just redirects me to the same page. This is pretty stu...
- I just recently closed all my checking accounts and opened new ones, and I am unable to change my payment method. It keeps asking me to change my payment option and every time I click "Update" it jus...
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- Casual Listener
- 317 Views
- 3 replies
- 0 likes
- 317 Views
- 3 replies
- 0 likes
Solved!! Can I get Spotify Premium without activating the free trial?
Hi everyone,I want to get Spotify Premium, but I don't want to activate the free trial and save it for another time. I remember that it normally signs you up for the trial automatically and I haven't found a way to turn this off without signing up fo...
- Hi everyone, I want to get Spotify Premium, but I don't want to activate the free trial and save it for another time. I remember that it normally signs you up for the trial automatically and I haven...
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- Not applicable
- 3849 Views
- 10 replies
- 0 likes
- 3849 Views
- 10 replies
- 0 likes