Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115790 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565070 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300635 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216713 Views
95 replies
9 likes
Hola. Tengo un Huawei P10 Lite y cada vez que reproduzco Spotify tengo que desbloquear el celular para cambiar de canción. ¿Alguien que tenga el mismo equipo y lo haya podido resolver?
Hola. Tengo un Huawei P10 Lite y cada vez que reproduzco Spotify tengo que desbloquear el celular para cambiar de canción. ¿Alguien que tenga el mismo equipo y lo haya podido resolver?
Newbie
160659 Views
13 replies
3 likes
Recently I found out that the pictures I had deleted permanently from my device storage are still visible on the Spotify app when I tried changing the image of the playlist I created. And even after clearing the cache of the app, the permanently dele...
Recently I found out that the pictures I had deleted permanently from my device storage are still visible on the Spotify app when I tried changing the image of the playlist I created. And even after ...
Newbie
1065 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueThe collaborator in our playlist cannot add music. She had Android. Both our devices and spotify are up to date.
Plan Premium Country Netherlands Device iPhone XS Operating System iOS 17.5.1 My Question or Issue The collaborator in our playlist cannot add music. She had Android. Both ou...
Spotify Star
344 Views
1 replies
0 likes
PlanFreeCountryJORDANDeviceiPhone 15Operating Systemios 17 My Question or Issuecan not play "Mansion" album by NF?
Plan Free Country JORDAN Device iPhone 15 Operating System ios 17 My Question or Issue can not play "Mansion" album by NF?
Spotify Star
459 Views
1 replies
0 likes
When playing music and browsing for other ablums a "playback bar" is displayed at the bottom of the screen. It used to have a "device" button which allowed me to pick where playback occurs such as another Spotify Connect device or headphones. Now it ...
When playing music and browsing for other ablums a "playback bar" is displayed at the bottom of the screen. It used to have a "device" button which allowed me to pick where playback occurs such as an...
Casual Listener
4569 Views
8 replies
1 likes
PlanFreeCountryUKDeviceACER Nitro LaptopOperating System Windows 10 My Question or Issue - I cannot find Listening History anywhere on my Desktop App, or Chrome. I have two screenshots here of my Home screen - Desktop App - https://ibb.co/2h5cYRZ Chr...
Plan Free Country UK Device ACER Nitro Laptop Operating System Windows 10 My Question or Issue - I cannot find Listening History anywhere on my Desktop App, or Chrome. ...
Newbie
11460 Views
3 replies
0 likes
My Question or IssueMy made for me doesn’t ever update, feel like I get one update a year and I’m stuck with those playlists forever no matter how different my taste at the moment is from when the playlists where made all that do is shuffle the songs...
My Question or Issue My made for me doesn’t ever update, feel like I get one update a year and I’m stuck with those playlists forever no matter how different my taste at the moment i...
Roadie
1786 Views
2 replies
0 likes
In the song Tiny Haven by Jennifer (https://open.spotify.com/intl-es/track/49fsDfR318SjdCisvfXKps?si=345f486202244880) is listed as the performer. But she is not the performer of the song. The Jennifer listed is a well-known French artist. Here it is...
In the song Tiny Haven by Jennifer (https://open.spotify.com/intl-es/track/49fsDfR318SjdCisvfXKps?si=345f486202244880) is listed as the performer. But she is not the performer of the song. The Jennif...
Casual Listener
528 Views
1 replies
0 likes
PlanPremiumCountry: USA Device(iPhone 12 pro, iMac (Retina 5K, 27-inch, Late 2015)Operating System12.6.5 Hello, I created a playlist using local files (mp3's of a podcast I paid for) using the spotify app on my mac. As you can see from the screenshot...
Plan Premium Country: USA Device (iPhone 12 pro, iMac (Retina 5K, 27-inch, Late 2015) Operating System 12.6.5 Hello, I created a playlist using local files (mp3's of a podcast ...
Music Fan
633 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
457 Views
1 replies
0 likes
I requested my extended streaming history. I’ve received an email from noreply at Spotify dot com, to download it, but the download link takes me to some spammy ad site (on my phone - screenshot below) or even worse on desktop, to a site which feels ...
I requested my extended streaming history. I’ve received an email from noreply at Spotify dot com, to download it, but the download link takes me to some spammy ad site (on my phone - screenshot belo...
Moderator
1305 Views
1 replies
0 likes
I followed the Support steps to allow Spotify to access my local files on my iPhone. This created a Spotify folder in my Files app. I moved my song files into that folder. Support said that this would make my local files appear under Playlists in You...
I followed the Support steps to allow Spotify to access my local files on my iPhone. This created a Spotify folder in my Files app. I moved my song files into that folder. Support said that this woul...
Moderator
766 Views
1 replies
0 likes
There is a bug i think, i'm unable to delete more than 5 songs at a time from my playlist.
There is a bug i think, i'm unable to delete more than 5 songs at a time from my playlist.
Moderator
329 Views
1 replies
0 likes
With the latest Sonos update users can only see 50 Spotify playlists in the Sonos app. Please fix this!
With the latest Sonos update users can only see 50 Spotify playlists in the Sonos app. Please fix this!
Regular
1259 Views
5 replies
0 likes
Hi,I noticed 4 songs are not appearing in the Run The Jewels liked songs list, specifically from their album RTJ4, despite them being shown as liked in the album page and in my liked songs. Every other song from their 4 albums are in my liked list, b...
Hi, I noticed 4 songs are not appearing in the Run The Jewels liked songs list, specifically from their album RTJ4, despite them being shown as liked in the album page and in my liked songs. Every o...
Moderator
451 Views
1 replies
0 likes
PlanFree upgraded to PremiumCountrySerbiaDeviceiPhone and Windows laptop My Question or IssueI lived in Montenegro where I created Liked songs playlist on Free account. When I moved to Serbia this playlist was available only two weeks and then was em...
Plan Free upgraded to Premium Country Serbia Device iPhone and Windows laptop My Question or Issue I lived in Montenegro where I created Liked songs playlist on Free account. When I mo...
Spotify Star
477 Views
3 replies
0 likes
I love Spotify, but my parents have certain obligations I must uphold in order to use it. I cannot listen to songs with the n-word in them. They are okay with other curse words, but not this one and understandably so. I’m sure there are other parents...
I love Spotify, but my parents have certain obligations I must uphold in order to use it. I cannot listen to songs with the n-word in them. They are okay with other curse words, but not this on...
Newbie
3668 Views
3 replies
1 likes
PlanFreeCountryUSADeviceAcer Aspire V5-123Operating SystemUbuntu 20.04 LTS My Question or IssueI can't view my liked songs playlist or play it from my home page. It was the last playlist I queued before I could no longer access it, though playback is...
Plan Free Country USA Device Acer Aspire V5-123 Operating System Ubuntu 20.04 LTS My Question or Issue I can't view my liked songs playlist or play it from my home page. It was the l...
Moderator
2409 Views
3 replies
0 likes
PlanPremium I want to add all tracks of an album at once when liking it. The option seems gone. Do you really expect me to add every track manually in the app? I hope there is a solution I overlooked.
Plan Premium I want to add all tracks of an album at once when liking it. The option seems gone. Do you really expect me to add every track manually in the app? I hope there is a solution I...
Spotify Star
2712 Views
3 replies
0 likes
Discover weekly gives me Indian and Latino music. Now the 2nd week in a row. It appetites that I had a discover weekly full of Indian pop music some time ago but the week after everything was ok again. But now? Last week only Indian songs, this week ...
Discover weekly gives me Indian and Latino music. Now the 2nd week in a row. It appetites that I had a discover weekly full of Indian pop music some time ago but the week after everything was ok agai...
Regular
2528 Views
8 replies
0 likes
