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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303196 Views

96 replies

91 likes

  • 303196 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

167960 Views

242 replies

44 likes

  • 167960 Views
  • 242 replies
  • 44 likes

Superuser Contribution how do I make my liked songs into a playlist on chromebook?

I've seen things all over for it but it only works for mac and windows. I've seen nothing about chrome OS/chromebooks

Casual Listener

I've seen things all over for it but it only works for mac and windows. I've seen nothing about chrome OS/chromebooks

Ivelina

Moderator

2069 Views

4 replies

0 likes

  • 2069 Views
  • 4 replies
  • 0 likes

Just want one playlist.

I just want one playlist on my account, but it keeps bringing back others every now and then. Even after I delete them.

Casual Listener

I just want one playlist on my account, but it keeps bringing back others every now and then. Even after I delete them.

Amay

Spotify Star

421 Views

3 replies

0 likes

  • 421 Views
  • 3 replies
  • 0 likes

Superuser Contribution Un álbum está mal subido

El álbum Canciones urgentes del artista Silvio Rodríguez, está mal subido a la plataforma ya que las primeras canciones solo tienen una duración de 50 segundos, temas como Sueño de una noche de verano, Causas y Azares, Cómo esperando abril, solo se r...

Visitor

El álbum Canciones urgentes del artista Silvio Rodríguez, está mal subido a la plataforma ya que las primeras canciones solo tienen una duración de 50 segundos, temas como Sueño de una noche de veran...

Lyubka

Moderator

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

can i recover a playlist i deleted from past 90 days ago?

i deleted a playlist a few months ago. i went to the playlist recovery page and i couldn’t find it. has it been permanently deleted?

Casual Listener

i deleted a playlist a few months ago. i went to the playlist recovery page and i couldn’t find it. has it been permanently deleted?

gabbygonzales

Casual Listener

689 Views

2 replies

1 likes

  • 689 Views
  • 2 replies
  • 1 likes

Superuser Contribution i cannot download a playlist to a new device, a Swimbuds device .

new swimbuds bone conduction underwater audio. I have a spotify playlist. How do I download the playlist to my computer although it is in my library, and then download to my device--the swimbuds.

Visitor

new swimbuds bone conduction underwater audio. I have a spotify playlist. How do I download the playlist to my computer although it is in my library, and then download to my device--the swimbuds.

sfwinger

Visitor

1273 Views

2 replies

0 likes

  • 1273 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Your Library] Custom “Sort by” Ability

I enjoy the feature on desktop to custom organize all the playlists in my library. On mobile, there is no feature for this. I can only organize playlists by recents, recently added, alphabetical, or creator. I can temporarily organize songs by “playl...

Newbie

I enjoy the feature on desktop to custom organize all the playlists in my library. On mobile, there is no feature for this. I can only organize playlists by recents, recently added, alphabetical, or ...

Yordan

Moderator

338 Views

1 replies

0 likes

iOS
Your Library
  • 338 Views
  • 1 replies
  • 0 likes

Library has disappeared as I’ve changed from free to duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Taylith

Community Legend

336 Views

3 replies

1 likes

  • 336 Views
  • 3 replies
  • 1 likes

Superuser Contribution Why am I only allowed to listen to 'previews' of my playlist songs?

When I paste the link for my Spotify playlist to my Milanote account. it shows just a preview of the songs - not the entire song. Is there a way to fix it? Thanks!

Visitor

When I paste the link for my Spotify playlist to my Milanote account. it shows just a preview of the songs - not the entire song. Is there a way to fix it? Thanks!

BiggieSmallls

Visitor

4181 Views

2 replies

0 likes

  • 4181 Views
  • 2 replies
  • 0 likes

Superuser Contribution Friends Mix not appearing even though I have 3+ individual blends?

Title says it all. I'm on both IOS and Desktop. Tried reinstalling both and creating more blends with more people. It just won't appear.

Casual Listener

Title says it all. I'm on both IOS and Desktop. Tried reinstalling both and creating more blends with more people. It just won't appear.

Lucjohn

Casual Listener

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
  • 0 likes

One of my playlists is public, but it doesnt show up on my profile

One of my playlists is public, but it doesnt show up on my profile when i check on my friends phone.

Visitor

One of my playlists is public, but it doesnt show up on my profile when i check on my friends phone.

kaworu_bloodpaw

Roadie

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

How do I get my playlist from ripped CD songs to play for others?

I ripped songs from one of my band's CDs and made a public playlist. However, when I shared the playlist with my family they were not able to listen to the songs. I can play the songs from my Mac through the Spotify app but I suspect it's because I h...

Casual Listener

I ripped songs from one of my band's CDs and made a public playlist. However, when I shared the playlist with my family they were not able to listen to the songs. I can play the songs from my Mac t...

JLaWarre

Casual Listener

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I restore removed songs

On multiple occasions I have hit the Remove button and removed songs I want. How do I restore them?

Visitor

On multiple occasions I have hit the Remove button and removed songs I want. How do I restore them?

Eni

Moderator

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Help, I've been pranked with the Pornhub theme and would like it removed from my history

So I left my account open and apparently someone played the Pornhub theme enough to make it my top song of the month. When I go to try out Blends with my friendgroup it's now showing up as the first or second song that I contribute, and that's rather...

Newbie

So I left my account open and apparently someone played the Pornhub theme enough to make it my top song of the month. When I go to try out Blends with my friendgroup it's now showing up as the first ...

kaworu_bloodpaw

Roadie

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore playlist to an earlier state

I've been trying to ask the chat bot/support thing for help with restoring a playlist to an earlier version. Unfortunately it doesn't seem to work whatsoever as I only get these responses: {$botContext.fallback}Sorry, I could not find anything for th...

Casual Listener

I've been trying to ask the chat bot/support thing for help with restoring a playlist to an earlier version. Unfortunately it doesn't seem to work whatsoever as I only get these responses: {$botCon...

Vasil

Moderator

322 Views

2 replies

0 likes

  • 322 Views
  • 2 replies
  • 0 likes

On albums and other playlists, it doesnt show I have liked that song.

When I open an album or a random playlist and see a song in my likes, most of the time it doesnt have the heart anymore. And when I click on the song it says its not liked. But it actually is. If I like it again it will be added twice to my liked son...

Visitor

When I open an album or a random playlist and see a song in my likes, most of the time it doesnt have the heart anymore. And when I click on the song it says its not liked. But it actually is. If I l...

kaworu_bloodpaw

Roadie

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option for Crossfade on Albums

There should be an option to enable crossfade for albums. Personally, I love to listen to albums consecutively with headphones, but I'm autistic and have a sensory sensitivity regarding wearing headphones with any amount of silence. This causes distr...

Visitor

There should be an option to enable crossfade for albums. Personally, I love to listen to albums consecutively with headphones, but I'm autistic and have a sensory sensitivity regarding wearing headp...

Yordan

Moderator

1744 Views

1 replies

1 likes

  • 1744 Views
  • 1 replies
  • 1 likes

Superuser Contribution Explicit songs won't play. I am of age and my account is verified.

I just found out my songs on Spotify that has the '19' sign on it turned grey and won't play. They were working perfectly fine until just now and I do not know why. I think my account is verified since I was able to play them before. How do I fix thi...

Visitor

I just found out my songs on Spotify that has the '19' sign on it turned grey and won't play. They were working perfectly fine until just now and I do not know why. I think my account is verified sin...

kaworu_bloodpaw

Roadie

957 Views

1 replies

0 likes

  • 957 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play songs from newest to oldest (not sort, play)

For as long as I can remember, Spotify cannot fix one thing that makes absolutely no sense. If I don’t select shuffled play, the playlist keeps playing from the oldest song on my playlist. I mean, how? What is the purpose of adding songs to a playlis...

Music Fan

For as long as I can remember, Spotify cannot fix one thing that makes absolutely no sense. If I don’t select shuffled play, the playlist keeps playing from the oldest song on my playlist. I mean, ho...

Miller01

Casual Listener

15013 Views

16 replies

3 likes

Desktop
Playlists
  • 15013 Views
  • 16 replies
  • 3 likes

Solved!!Superuser Contribution Can't add songs to collaborative playlist

I've created a playlist for my birthday party and want my guests to be able to contribute to it. The playlist is public on Spotify. When I share the link to my event page on Facebook, it only takes my friends to the playlist but doesn't allow them to...

Casual Listener

I've created a playlist for my birthday party and want my guests to be able to contribute to it. The playlist is public on Spotify.  When I share the link to my event page on Facebook, it only...

ibraheemofeeque

Visitor

34341 Views

9 replies

0 likes

  • 34341 Views
  • 9 replies
  • 0 likes

How do I transfer my playlists from my old Android to my new Iphone?

I unsubscribed on my old Android, thinking I could just re-subscribe on my new Iphone. But it appears I lost all my songs.

Visitor

I unsubscribed on my old Android, thinking I could just re-subscribe on my new Iphone. But it appears I lost all my songs.

kaworu_bloodpaw

Roadie

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes