Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Casual Listener
552426 Views
79 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
288322 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
203823 Views
95 replies
9 likes
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
PlanPremiumCountryNetherlandsDeviceiPhone SE (2020) + Desktop (Win)/Desktop (Debian/Linux)Operating SystemiOS 10, Windows 11, Debian/Linux My Question or IssuePrevious Spotify wrapped excluded November and December plays for the sake of the playlists...
Plan Premium Country Netherlands Device iPhone SE (2020) + Desktop (Win)/Desktop (Debian/Linux) Operating System iOS 10, Windows 11, Debian/Linux My Question or Issue Previous Spotif...
Moderator
26459 Views
6 replies
7 likes
PlanPremiumCountrypoland Devicerealme 7 5g/pc Operating Systemandroid10/windows 11 My Question or Issuespotify always plays music from one playlist, it happend only on this account, when a song is over or I'll skip a song, spotify automatically plays...
Plan Premium Country poland Device realme 7 5g/pc Operating System android10/windows 11 My Question or Issue spotify always plays music from one playlist, it happend only...
Moderator
3086 Views
6 replies
0 likes
Plan FreeFree/Premium FreeCountry Canada Device MacBook Air(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 10.15.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't see Recently Played anymore. This was a grea...
Plan Free Free/Premium Free Country Canada Device MacBook Air (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 10.15.7 (iOS 10, Android Oreo, Windows 10,etc...
Moderator
580 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 15 Pro My Question or IssueI have been trying to remove You’re a Mean One, Mr. Grinch from my Christmas playlist for the last two years. Everything I have tried has failed. I click on “Remove from Playlist”...
Plan Premium Country United States Device iPhone 15 Pro My Question or Issue I have been trying to remove You’re a Mean One, Mr. Grinch from my Christmas playlist for the last ...
Moderator
502 Views
1 replies
0 likes
PlanPremiumCountryDenmarkDevices2 Sony XZ2 Compact phones running latest version of SpotifyOperating SystemAndroid 10My Question or IssueAs stated above I have two of the same phone. One I use as my phone and the other as my »mp3 player/ipod« (rememb...
Plan Premium Country Denmark Devices 2 Sony XZ2 Compact phones running latest version of Spotify Operating System Android 10 My Question or Issue As stated above I have two of the same phone...
Roadie
847 Views
2 replies
0 likes
My Question or IssueI just realized that most of my "liked songs" are now missing!! I used to have almost 2000 "liked songs" but now I only have 821. What happened? Can I get them back? I tried recovering a playlist but I never deleted it so that did...
My Question or Issue I just realized that most of my "liked songs" are now missing!! I used to have almost 2000 "liked songs" but now I only have 821. What happened? Can I get them back? I tried rec...
Moderator
985 Views
3 replies
0 likes
i checked in recover playlist option in my profile but still cant see it.
i checked in recover playlist option in my profile but still cant see it.
Spotify Star
315 Views
1 replies
0 likes
I have tried to move over from apple music. I moved everything over into a playlist and have transferred the playlist. I have then liked all the songs in my playlist. Despite this when I go on my library and albums/artists it only shows 1 or two. Thi...
I have tried to move over from apple music. I moved everything over into a playlist and have transferred the playlist. I have then liked all the songs in my playlist. Despite this when I go on my lib...
Spotify Star
311 Views
1 replies
0 likes
I want to add a song but can't see instructions anywhere on how to do this
I want to add a song but can't see instructions anywhere on how to do this
Community Legend
20996 Views
1 replies
0 likes
PlanFreeCountryUSADeviceiPhone 13My Question or IssueWhen adding a choosing to add a new song to a playlist, they all say they’re empty. However when going to the actual playlist, the songs are still in there. I tried deleting and reinstalling Spot...
Plan Free Country USA Device iPhone 13 My Question or Issue When adding a choosing to add a new song to a playlist, they all say they’re empty. However when going to the actual playlist, t...
Casual Listener
541 Views
2 replies
0 likes
Hey folks, are there still any problems with the data? Because I've requested my data from Spotify a few weeks ago, maybe two months, and I've just noticed in stats.fm that my data for the time between January and May 2017 is completely missing. Ever...
Hey folks, are there still any problems with the data? Because I've requested my data from Spotify a few weeks ago, maybe two months, and I've just noticed in stats.fm that my data for the time betwe...
Moderator
386 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung A53Operating SystemAndroid My Question or IssueOn my phone, there is a selection of your liked songs to get chilled or happy songs. So I clicked that cause it's only on the phone and not on the laptop to pl...
Plan Premium Country South Africa Device Samsung A53 Operating System Android My Question or Issue On my phone, there is a selection of your liked songs to get chilled or happy...
Moderator
1492 Views
4 replies
0 likes
PlanPremiumCountryThailandOperating SystemWindows 11 My Question or IssueLocal songs on Windows does not sync with all my other devices (Mac, iOS, Android)This is what it looks like on Windows:And this is how it looks like on my other devices:I'm als...
Plan Premium Country Thailand Operating System Windows 11 My Question or Issue Local songs on Windows does not sync with all my other devices (Mac, iOS, Android) This is what it looks...
Moderator
563 Views
1 replies
0 likes
PlanPremiumCountryCanada Device(Huawei P30)Operating System(Android) My Question or IssueI have attempted to create a blend with a friend and each time we click on "join" it says "Something went wrong" and yes, we tried reinstalling Spotify and the e...
Plan Premium Country Canada Device (Huawei P30) Operating System (Android) My Question or Issue I have attempted to create a blend with a friend and each time we click on "jo...
Moderator
1451 Views
3 replies
8 likes
Beginning this week when I share playlists it shows a preview of the songs. I only want it to show the playlist image not the song preview. It appears that Spotify made this change in the last week. Can I change it in my settings so the songs preview...
Beginning this week when I share playlists it shows a preview of the songs. I only want it to show the playlist image not the song preview. It appears that Spotify made this change in the last week. ...
Moderator
689 Views
1 replies
0 likes
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp4, i checked) and I have tried using different wifi and data hotspots...
Hi! My local files show up on my laptop and on my phone, but on my phone they’re faded and grey. I can play them on my laptop but not on the phone. They come from a valid source (mp...
Not applicable
6536 Views
4 replies
0 likes
PlanPremium CountryCanada DeviceiPhone 15 Operating SystemiOS 17.1 My Question or IssueHi, my songs on my phone keep going grey even though I have successfully downloaded them to my phone... they are grey until I turn on the PC desktop spotify app, a...
Plan Premium Country Canada Device iPhone 15 Operating System iOS 17.1 My Question or Issue Hi, my songs on my phone keep going grey even though I have succes...
Moderator
1236 Views
9 replies
0 likes
PlanPremiumCountryAustriaDeviceSamsung Galaxy S20 & Desktop PCOperating SystemAndroid 13 (One UI 5.1) & Windows 10 My Question or IssueI currently have to problem that only the last 150 songs I currently play, which I've added to my favourite list, a...
Plan Premium Country Austria Device Samsung Galaxy S20 & Desktop PC Operating System Android 13 (One UI 5.1) & Windows 10 My Question or Issue I currently have to problem tha...
Moderator
615 Views
3 replies
0 likes
I know I can make a kids account in a Family Plan, but my kid is too young to have their own phone (2 yr old). I am always playing them music and it's on the go, in the car, etc. Trying to do a new log in from my already logged in phone is tedious. A...
I know I can make a kids account in a Family Plan, but my kid is too young to have their own phone (2 yr old). I am always playing them music and it's on the go, in the car, etc. Trying to do a new l...
Casual Listener
801 Views
2 replies
0 likes
Take the new "The Beatles 1962-1966 (2023 Edition)" as an example, linked below. This is a 2-disc album. Crossfade is enabled in the Spotify settings, but the songs don't crossfade as this is an album, which is correct behaviour. However, crossfading...
Take the new "The Beatles 1962-1966 (2023 Edition)" as an example, linked below. This is a 2-disc album. Crossfade is enabled in the Spotify settings, but the songs don't crossfade as this is an...
Moderator
720 Views
1 replies
0 likes
