Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
120165 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
569418 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
305433 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
221165 Views
95 replies
9 likes
PlanPremiumCountrySouth AfricaDeviceAllOperating SystemN/A My Question or IssueI used to have access to an album in my Library. Its one of my favourite albums.One day, the number of available songs was reduced to just 2 tracks. And this album has dis...
Plan Premium Country South Africa Device All Operating System N/A My Question or Issue I used to have access to an album in my Library. Its one of my favourite albums. One day, the ...
Gig Goer
1657 Views
2 replies
2 likes
Hi everybody!I have tried to turn off the enhance option on my liked songs playlist but it keeps turning on without me wanting to.is there an option to turn it off for good?
Hi everybody! I have tried to turn off the enhance option on my liked songs playlist but it keeps turning on without me wanting to. is there an option to turn it off for good?
Moderator
619 Views
1 replies
0 likes
I noticed that the new feature, “Add to Profile,” has been introduced recently on mobile. What does it mean and how does it differ from “Make playlist public”? Does this mean that my supposedly private playlist that never showed on my profile but say...
I noticed that the new feature, “Add to Profile,” has been introduced recently on mobile. What does it mean and how does it differ from “Make playlist public”? Does this mean that my supposedly priva...
Casual Listener
54706 Views
11 replies
0 likes
When I go to my Playlist there are no songs and it says I have my filters set.
When I go to my Playlist there are no songs and it says I have my filters set.
Spotify Star
558 Views
1 replies
0 likes
My playlst was removed and I recived no notice besides an email saying that it had been deleted. This playlist has been up for years and I have spent a lot of time creating it. It also 3000 followers spotify:playlist:2qMu696vclF81kwpvzK9hW Can it be ...
My playlst was removed and I recived no notice besides an email saying that it had been deleted. This playlist has been up for years and I have spent a lot of time creating it. It also 3000 follo...
Moderator
544 Views
1 replies
0 likes
Desde la aplicación de mi Pc (Windows) accedo a mi biblioteca y no veo la carpeta ARCHIVOS LOCALES. Tengo activado en configuración y añadido fuentes.
Desde la aplicación de mi Pc (Windows) accedo a mi biblioteca y no veo la carpeta ARCHIVOS LOCALES. Tengo activado en configuración y añadido fuentes.
Moderator
576 Views
1 replies
0 likes
Alexa calls up the secondary one(almost nothing on it) because it is higher on the list. If I highlight it and press delete, do I risk losing the content on the other 29, which I wish to keep?
Alexa calls up the secondary one(almost nothing on it) because it is higher on the list. If I highlight it and press delete, do I risk losing the content on the other 29, which I wish to keep?
Moderator
897 Views
1 replies
0 likes
PremiumCountry UK DeviceMacbook ProOperating SystemMacOS Monterrey Queue for playlist/artist is not respected - plays random songs. I play the first song from playlist/artist but the next songs are random and not from that playlist/artist. Very frust...
Premium Country UK Device Macbook Pro Operating System MacOS Monterrey Queue for playlist/artist is not respected - plays random songs. I play the first song from p...
Moderator
557 Views
3 replies
0 likes
Se eu mudar do plano premium e entrar no plano DUO da minha esposa, eu perco minha playlist?
Se eu mudar do plano premium e entrar no plano DUO da minha esposa, eu perco minha playlist?
Moderator
1384 Views
3 replies
0 likes
I know this has been an ongoing A/B test but I just lost my new episodes category for podcasts and instead have the "Episodes for You" category. I don't like this brute force method of directing me into a discovery **bleep** and it feels like hostile...
I know this has been an ongoing A/B test but I just lost my new episodes category for podcasts and instead have the "Episodes for You" category. I don't like this brute force method of directing me i...
Not applicable
308 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone and Desktop and Web My Question or IssueI created a playlist and is not appearing anymore on the playlists list. It's driving me crazy xDWhen I want to add a song to a playlist you can see it appearing in an empty...
Plan Free/Premium Country Device iPhone and Desktop and Web My Question or Issue I created a playlist and is not appearing anymore on the playlists list. It's driving ...
Spotify Star
744 Views
1 replies
0 likes
PlanPremiumCountryU.S.Deviceiphone 11 Acer aspire 5Operating SystemiOS 16.0 Windows 11 My Question or IssueI recently wanted to listen to some songs not on Spotify so I followed the steps and enabled local files from my laptop to Spotify. I added all...
Plan Premium Country U.S. Device iphone 11 Acer aspire 5 Operating System iOS 16.0 Windows 11 My Question or Issue I recently wanted to l...
Newbie
1967 Views
3 replies
0 likes
Hello Music Lovers,I am experiencing an issue when scrolling down the list of songs in a playlist. After I choose a song to play, Spotify will automatically/instantly scroll back to the top of the playlist. This is very frustrating as I am having to ...
Hello Music Lovers, I am experiencing an issue when scrolling down the list of songs in a playlist. After I choose a song to play, Spotify will automatically/instantly scroll back to the top of the ...
Moderator
3738 Views
3 replies
2 likes
Receiving emails from “[email protected]” on behalf of “[email protected]” with the subject line “Takedown Notification”. The body states the following: “ Hello,We have found the following content to be in violation of our content ...
Receiving emails from “[email protected]” on behalf of “[email protected]” with the subject line “Takedown Notification”. The body states the following: “ Hello, We have found...
Newbie
958 Views
2 replies
0 likes
PlanFree (was Premium and would like to return to Premium)Country: UK Device: Google Pixel4a/ MacBook Air (but I had an iphone before jan 2021)Operating System: Android/ macIOS Ventura (but I had a Windows PC before Jan 2022) My Question or Issue I l...
Plan Free (was Premium and would like to return to Premium) Country: UK Device: Google Pixel4a/ MacBook Air (but I had an iphone before jan 2021) Operating System: Android/ m...
Spotify Legend
476 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 12 mini, MacBook Pro 2019 Operating SystemiOS My Question or Issuethe “new episodes” section of my Spotify feed is constantly filled with podcasts I’ve either never listened to, or listened to for 10 seconds and stopp...
Plan Premium Country Device (iPhone 12 mini, MacBook Pro 2019 Operating System iOS My Question or Issue the “new episodes” section of my Spotify feed is consta...
Spotify Legend
9748 Views
8 replies
18 likes
My liked songs are not showing as liked on albums. When I go to an artist's discography and select an album, the songs I have previously liked have an empty heart next to them instead of a green heart. Liking them again creates duplicates in my libra...
My liked songs are not showing as liked on albums. When I go to an artist's discography and select an album, the songs I have previously liked have an empty heart next to them instead of a gree...
Visitor
662 Views
2 replies
0 likes
Plan: PremiumCountry USA Device iMac and iPhone 14 ProOperating System: Ventura 13.0.1 My Question or IssueI believe I have reached the maximum number of playlists for my account. Not that I have received any sort of notification, however. I am at th...
Plan: Premium Country USA Device iMac and iPhone 14 Pro Operating System: Ventura 13.0.1 My Question or Issue I believe I have reached the maximum number of playlists f...
Moderator
898 Views
1 replies
0 likes
Hi, I have a premium student plan and recently made a few of my playlists "secret." I now have found no way to access them or locate them. I have tried to see if they needed to be restored, but it says I have no deleted playlists. How can I access th...
Hi, I have a premium student plan and recently made a few of my playlists "secret." I now have found no way to access them or locate them. I have tried to see if they needed to be restored, but it sa...
Visitor
17560 Views
4 replies
1 likes
I’ve read all sorts of questions about greyed out songs, but I am seeing very few answers, especially from Spotify. The only answer I get is the song or album is not approved or available in your country. OK fine, I understand that. IF YOU LIVE OUTSI...
I’ve read all sorts of questions about greyed out songs, but I am seeing very few answers, especially from Spotify. The only answer I get is the song or album is not approved or available in your cou...
Casual Listener
527 Views
1 replies
1 likes
