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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302632 Views

96 replies

91 likes

  • 302632 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

166556 Views

238 replies

44 likes

  • 166556 Views
  • 238 replies
  • 44 likes

Superuser Contribution Songs I have 'liked' are 'unliked' by itself over a period of time

If I 'like' a certain song, after some time I see that the 'like' has been removed. Don't know why it keeps happening. Not limited to a single artist, keeps happening for different artists

Visitor

If I 'like' a certain song, after some time I see that the 'like' has been removed. Don't know why it keeps happening. Not limited to a single artist, keeps happening for different artists

Dian

Spotify Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files from my PC are not downloading to my phone, any solutions?

So I’m trying to add some songs to my playlists but for some reason they are greyed out even though it shows that they are downloaded onto my phone. I’ve tried everything suggested online and yet I can’t seem to get my phone to sync with my PC. Anyon...

Visitor

So I’m trying to add some songs to my playlists but for some reason they are greyed out even though it shows that they are downloaded onto my phone. I’ve tried everything suggested online and yet I c...

Yordan

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files are not in my library anymore. How do I fix this?

I like to download songs from YouTube to listen to them if they aren't on Spotify. I used to do this up until today and I check my library and my Local Files are completely gone, why?

Visitor

I like to download songs from YouTube to listen to them if they aren't on Spotify. I used to do this up until today and I check my library and my Local Files are completely gone, why?

AndresM

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Search] Top listened artists right now page from 1 to 499

When you go to artist page and bio/info, you might see a number representing how popular the artist is with most listeners. For example today 23.04.2022 Ed Sheeran is the number one artist with 84 million listeners per month. You can see this number ...

Casual Listener

When you go to artist page and bio/info, you might see a number representing how popular the artist is with most listeners. For example today 23.04.2022 Ed Sheeran is the number one artist with 84 mi...

FunksterHamster

Casual Listener

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

Superuser Contribution Troquei de celular, sou premium nas nao consigo no cel novo acessar minhas

Ja baixei no celular novo, coloquei meus dados, e ele pede pra eu pagar, mas minha assinatura so vence em julho.

Visitor

Ja baixei no celular novo, coloquei meus dados, e ele pede pra eu pagar, mas minha assinatura so vence em julho.

Vasil

Moderator

4529 Views

3 replies

0 likes

  • 4529 Views
  • 3 replies
  • 0 likes

Playlist name and description removed suddenly with 0 explanation. 2nd time

PlanPremiumCountryLatviaDeviceAll devicesOperating SystemAndroid, W10, PlayStation My Question or IssueHello! Here's an interesting (in a pretty bad way) thing I've been experiencing for the second year: A particular playlist that I've curated since ...

Regular

Plan Premium Country Latvia Device All devices Operating System Android, W10, PlayStation   My Question or Issue Hello! Here's an interesting (in a pretty bad way) thing I've been expe...

298 Views

0 replies

1 likes

  • 298 Views
  • 0 replies
  • 1 likes

Superuser Contribution Tame Impala's album not showing in discography

My Question or IssueThe album below:https://open.spotify.com/album/19KL6IwPJMECn2wosxguq7?si=IcoRzdTFQEeT_-04ttmJIgTame Impala - InnerSpeaker (Collector's Edition) is not showing in the artists's discography, only original album (InnerSpeaker) from t...

Regular

My Question or Issue The album below: https://open.spotify.com/album/19KL6IwPJMECn2wosxguq7?si=IcoRzdTFQEeT_-04ttmJIg Tame Impala - InnerSpeaker (Collector's Edition)   is not showing in th...

Elena

Moderator

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant regenerate my playlists

i have my playlists on the phone but for some reasone they cant be found on my pc.i reinstalled the whole computer and spotify app but nothing seems to work.

Visitor

i have my playlists on the phone but for some reasone they cant be found on my pc. i reinstalled the whole computer and spotify app but nothing seems to work.

Mario

Spotify Legend

481 Views

1 replies

1 likes

  • 481 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Need to add song to playlist multiple times

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueHi,There's an issue with Spotify on PC that occurs quite often in which when I click "Add to Playlist" on a song, it says "added to playlist" but it doesn't appear in it, I have to add...

Regular

Plan Premium Device PC Operating System Windows 10   My Question or Issue Hi, There's an issue with Spotify on PC that occurs quite often in which when I click "Add to Playlist" on a so...

Alex

Spotify Legend

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop Spotify from creating hundreds of empty playlists?

I've had this problem from the start where Spotify just creates empty playlists and when I delete them it just creates even more. They're numbered but some of them have the same number and it's not consistent, by that I mean that for example, I have ...

Visitor

I've had this problem from the start where Spotify just creates empty playlists and when I delete them it just creates even more. They're numbered but some of them have the same number and it's not c...

Kiril

Moderator

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution User from Collaborative list disappeared.

Plan PremiumCountry US Device7TOperating SystemAndroid. My Question or Issue I accidently switched a collaborative playlist from public to private. When I switched it back to public, the collaborative user letter icons that are directly under the pla...

Newbie

Plan  Premium Country US   Device 7T Operating System Android.   My Question or Issue   I accidently switched a collaborative playlist from public to private. When I sw...

Dian

Spotify Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plays 10 seconds then nothing

About done with this app. Love how you only find butterflies and rainbows in search. Nothing real. Everyone is talking about how songs play the first ten seconds then nothing in the social media world but not here!

Visitor

About done with this app. Love how you only find butterflies and rainbows in search. Nothing real. Everyone is talking about how songs play the first ten seconds then nothing in the social media wo...

AndresM

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution no puedo hacer mi playlist colaborativa

hice una playlist y quiero que mis amigos agreguen canciones pero no me sale la opción de hacerla colaborativa

Visitor

hice una playlist y quiero que mis amigos agreguen canciones pero no me sale la opción de hacerla colaborativa

Susan_GP

Moderator

4293 Views

9 replies

0 likes

  • 4293 Views
  • 9 replies
  • 0 likes

Why "Пирятин - Арта" is deleted?

Why was the most famous song of the Ukrainian band "Pyryatyn" (Пирятин) deleted? At a time of total russification, when entire countries support russia in its war with Ukraine, the removal of Ukrainian patriotic music is a serious crime against Ukrai...

Visitor

Why was the most famous song of the Ukrainian band "Pyryatyn" (Пирятин) deleted? At a time of total russification, when entire countries support russia in its war with Ukraine, the removal of Ukrain...

tomkiv897

Newbie

447 Views

1 replies

4 likes

  • 447 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution How do I fix “device limit reached” trying to download music onto my phone?

I can’t download my music onto my phone, I recently just got a new phone and can’t fix this problem. I want to download my likes on my library but “device limit reached remove all downloads from another device to listen offline with this one”

Newbie

I can’t download my music onto my phone, I recently just got a new phone and can’t fix this problem. I want to download my likes on my library but “device limit reached remove all downloads from anot...

MRcoolkumar

Visitor

126621 Views

47 replies

8 likes

  • 126621 Views
  • 47 replies
  • 8 likes

Superuser Contribution Why are Song Radio Playlists on Android different than on the Mac App?

Attempted fix from this link: https://community.spotify.com/t5/FAQs/Playlists-not-fully-syncing-between-devices-help/ta-p/4631512The link to "Remove devices" returns a 404 error.I have deleted the app from my Android phone, clicked "Log Out Everywher...

Casual Listener

Attempted fix from this link: https://community.spotify.com/t5/FAQs/Playlists-not-fully-syncing-between-devices-help/ta-p/4631512 The link to "Remove devices" returns a 404 error. I have delete...

Yordan

Moderator

511 Views

3 replies

0 likes

  • 511 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to remove all offline devices?

Hello.I can't download playlists offline. I'm getting an error message "Device limit reached. Remove all downloads from another devices to listen offline with this one". This one is my primary device. I went through all of my other devices (phones/ta...

Casual Listener

Hello. I can't download playlists offline. I'm getting an error message "Device limit reached. Remove all downloads from another devices to listen offline with this one". This one is my primary devi...

Beeehappy

Newbie

92022 Views

41 replies

7 likes

  • 92022 Views
  • 41 replies
  • 7 likes

Superuser Contribution Sent colloborative link to friends. only some were able to remove songs

Hi, I invited collaboraters to my playlist using the link. Some were added automatically as collaboraters. Some were not. The people who didn't pop up as collobarters were unable to add or remove songs.

Visitor

Hi, I invited collaboraters to my playlist using the link. Some were added automatically as collaboraters. Some were not. The people who didn't pop up as collobarters were unable to add or remove son...

Jeremy

Spotify Legend

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Some new locally synched files won't play, but older will

I haven't found a post with a similar issue which is why I'm posting this. I want to locally synch a couple of songs from my desktop (Windows 10) to my iPhone 7 (iOS version 14.7.1). I have placed my local files on my desktop in a playlist and have b...

Casual Listener

I haven't found a post with a similar issue which is why I'm posting this. I want to locally synch a couple of songs from my desktop (Windows 10) to my iPhone 7 (iOS version 14.7.1). I have place...

Jeremy

Spotify Legend

475 Views

3 replies

0 likes

  • 475 Views
  • 3 replies
  • 0 likes