Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • robert0289falco
  • Newbie
  • 44986 Views
  • 50 replies
  • 55 likes
  • 44986 Views
  • 50 replies
  • 55 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Mark169
  • Visitor
  • 16450 Views
  • 33 replies
  • 25 likes
  • 16450 Views
  • 33 replies
  • 25 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Nadine2047
  • Newbie
  • 107996 Views
  • 59 replies
  • 48 likes
  • Connect
    JAM
  • 107996 Views
  • 59 replies
  • 48 likes

Why are there songs vanishing?

PlanPremiumCountrySpain DeviceWhateverOperating SystemWhatever My Question or IssueI noticed this long ago: some artists or songs that used to be available on Spotify, are no longer available. The search engine will not find them, and they disappeare...

  • Roadie
  • Plan Premium Country Spain   Device Whatever Operating System Whatever   My Question or Issue I noticed this long ago: some artists or songs that used to be available on Spotify,...
  • jomolist
  • Composer
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Rearrange Playlists

PlanFreeCountryU.S Operating SystemWindows 7 My Question or IssueIn my playlists, which feature hundreds of songs, my songs automatically appear at the bottom. In order to rearrange the playlist, I usually drag them upwards to where I want them. But ...

  • Visitor
  • Plan Free Country U.S   Operating System Windows 7   My Question or Issue In my playlists, which feature hundreds of songs, my songs automatically appear at the bottom. In order to...
  • Ivan
  • Spotify Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Remove download SHOULD NOT unlike the album

PremiumUSAANDROID In the past removing a downloaded album kept it saved to your Spotify library. Now pressing remove download removes the album from your album tab/library. This is horrible for small artists, new releases and reissues. No, I don't wa...

  • Casual Listener
  • Premium USA ANDROID   In the past removing a downloaded album kept it saved to your Spotify library. Now pressing remove download removes the album from your album tab/library. This is horri...
  • thalyssa
  • Regular
  • 661 Views
  • 4 replies
  • 0 likes
  • Android
    downloads
  • 661 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can I copy 2,000 songs from a playlist into mine?

PlanPremiumCountryIsraelDeviceOnePlus6, Lenovo Yoga PCOperating SystemAndroid, Windows, Ubuntu My Question or IssueI would like to copy more than 2,000 songs from my "Liked Songs" to another playlist.Whenever I try to mark all songs from my PC and co...

  • Regular
  • Plan Premium Country Israel Device OnePlus6, Lenovo Yoga PC Operating System Android, Windows, Ubuntu   My Question or Issue I would like to copy more than 2,000 songs from my "Liked S...
  • ItayH
  • Regular
  • 2176 Views
  • 2 replies
  • 0 likes
  • 2176 Views
  • 2 replies
  • 0 likes

Superuser Contribution Duplicating playlist from abother user

PlanPremiumCountryIsraelDeviceOnePlus6, Lenovo Yoga PCOperating SystemAndroid, Windows, Ubuntu My Question or IssueI would like to duplicate another user's playlist, but the new playlist will be editable by me, unlike if I open he's shared library an...

  • Regular
  • Plan Premium Country Israel Device OnePlus6, Lenovo Yoga PC Operating System Android, Windows, Ubuntu   My Question or Issue I would like to duplicate another user's playlist, but the ...
  • ItayH
  • Regular
  • 686 Views
  • 2 replies
  • 0 likes
  • 686 Views
  • 2 replies
  • 0 likes

Superuser Contribution [BUG] Error de traducción en la lista de 'Canciones que te gustan'

Español:Falta la traducción para el texto que indica la cantidad de canciones guardadas en la lista de 'Canciones que te gustan'. En lugar de mostrarse '2831 canciones', se muestra '2831 songs' cuando eso no es lo correcto, ya que el idioma del teléf...

  • Regular
  • Español: Falta la traducción para el texto que indica la cantidad de canciones guardadas en la lista de 'Canciones que te gustan'. En lugar de mostrarse '2831 canciones', se muestra '2831 songs' cua...
  • user-removed
  • Not applicable
  • 1329 Views
  • 3 replies
  • 1 likes
  • bug
    canciones
    canciones que te gustan
    liked songs
    songs
    tus me gusta
  • 1329 Views
  • 3 replies
  • 1 likes

Incorrect "Date added" of songs in my playlist

PlanPremium My Question or IssueSongs in my playlist got randomly shuffled in terms of "Date added". I mean that songs i added a few months ago appear to be added few days ago. I tried reinstalling Spotify both on my mobile and PC but it didn't get f...

  • Newbie
  • Plan Premium   My Question or Issue Songs in my playlist got randomly shuffled in terms of "Date added". I mean that songs i added a few months ago appear to be added few days ago. I tried r...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Superuser Contribution Remove downloads, Removed from library

PlanPremiumCountryCanada Samsung Galaxy Operating SystemAndroid My Question or Issue Whenever I remove a downloaded album from my downloads it also automatically un-favorites it and removes it from my library. If I do not remember to click the heart ...

  • Newbie
  •   Plan Premium Country Canada  Samsung Galaxy Operating System Android    My Question or Issue   Whenever I remove a downloaded album from my downloads it also au...
  • Xenia
  • Moderator
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Tastebreakers Playlist

I'm looking for my 'tastebreakers' playlist. I can only find the one that I had from last year. Is this a Premium only playlist?? Thanks!

  • Visitor
  • I'm looking for my 'tastebreakers' playlist. I can only find the one that I had from last year. Is this a Premium only playlist??   Thanks!
  • user-removed
  • Not applicable
  • 1512 Views
  • 2 replies
  • 0 likes
  • tastebreakers
  • 1512 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs missing from 'Liked Songs' but only on the android app.

Plan: Premium Country: India Device: Oneplus 6T Operating System: Android My Question or Issue I have well over 400 songs that I had liked on my Spotify. Now the issue is that all of the songs which I liked appear fine within the 'Liked Songs' sectio...

  • Casual Listener
  • Plan: Premium  Country: India   Device: Oneplus 6T   Operating System: Android      My Question or Issue   I have well over 400 songs that I had liked on ...
  • rahulsahay114
  • Casual Listener
  • 1412 Views
  • 2 replies
  • 0 likes
  • 1412 Views
  • 2 replies
  • 0 likes

lyric feature

Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat My Question or Issue I cant find the lyric feature button anymore when i play a song, it once showed up but not for a long time then the button and the l...

  • Visitor
  • Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat   My Question or Issue I cant find the lyric feature button anymore when i ...
  • skroon19
  • Composer
  • 806 Views
  • 1 replies
  • 0 likes
  • 806 Views
  • 1 replies
  • 0 likes

Solved!! The song seems to be unplayable ln my playlist, but playable on the album

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Screenshot_20200612-002627_Spotify.jpg
  • Casual Listener
  • Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Billy-J
  • Spotify Star
  • 435 Views
  • 3 replies
  • 0 likes
  • 435 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution What is visible to my followers?

PlanPremium Operating SystemWindows 10, Android My Question or IssueTo make things clear, all my social settings are turned off on both platforms (Make my new playlists public, share my listening activity on Spotify and Show my recently played artist...

  • Newbie
  • Plan Premium   Operating System Windows 10, Android   My Question or Issue To make things clear, all my social settings are turned off on both platforms (Make my new playlists public...
  • Mario
  • Spotify Legend
  • 9443 Views
  • 1 replies
  • 1 likes
  • 9443 Views
  • 1 replies
  • 1 likes

Company policy for Local Files feature.

Plan: PremiumOperating System: Windows 10 My Question or IssueI heard from someone else who contacted Spotify support that there is a plan to remove Local file functionality soon, including playback and transfer to mobile functionality. The desktop c...

  • Visitor
  • Plan: Premium Operating System: Windows 10   My Question or Issue I heard from someone else who contacted Spotify support that there is a plan to remove Local file functionality so...
  • Antonio_himself
  • Casual Listener
  • 409 Views
  • 2 replies
  • 2 likes
  • 409 Views
  • 2 replies
  • 2 likes

Superuser Contribution I can no longer go to artists in the library and find downloaded songs

I can no longer go to artists in the library and find downloaded songs. This is a major disincentive to using Spotify. It seems such a simple and logical feature to have and was my main way of using Spotify. If it doesn’t change I will probably delet...

  • Casual Listener
  • I can no longer go to artists in the library and find downloaded songs. This is a major disincentive to using Spotify. It seems such a simple and logical feature to have and was my main way of using ...
  • Conall123
  • Casual Listener
  • 406 Views
  • 2 replies
  • 0 likes
  • Mobile
    Your Library
  • 406 Views
  • 2 replies
  • 0 likes

Being automatically unfollowed from artists I follow (numerous times)

PlanPremiumCountryCanadaDevice(Desktop: Dell Inspiron 5559 64 Bit / Phone: iPhone 6s MG632LL/A )Operating System(Windows 10 64 Bit Version 1909 (OS Build 18363.836 / iPhone 6s - iOs 12.4.6 ) My Question or IssueI have been automatically unfollowed by...

  • Regular
  • Plan Premium Country Canada Device (Desktop: Dell Inspiron 5559 64 Bit  / Phone: iPhone 6s MG632LL/A ) Operating System (Windows 10 64 Bit Version 1909 (OS Build 18363.836 / iPhone 6s - i...
  • ebon_ibex
  • Gig Goer
  • 822 Views
  • 3 replies
  • 1 likes
  • 822 Views
  • 3 replies
  • 1 likes

Superuser Contribution Song appears in my recently played that I've never listened to

PlanPremiumCountryUSA My Question or IssueFor the past 6-8 months, I've had a song appear in my Recently Played and I've never listened to it. I know it's not something that's been in a playlist, because it's not even remotely similar to the music I ...

  • Visitor
  • Plan Premium Country USA   My Question or Issue For the past 6-8 months, I've had a song appear in my Recently Played and I've never listened to it. I know it's not something that's been i...
  • Mario
  • Spotify Legend
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files stored on Onedrive

Plan PremiumCountry SEDevice Lenovo X1Operating System W10My Question or Issue I have my songs stored as local files in the microsoft cloud onedrive. I can play them using the speaker in my Lenovo but I cannot use my WIFI BOSE speakers which I can if...

  • Gig Goer
  • Plan Premium Country SE Device Lenovo X1 Operating System W10 My Question or Issue   I have my songs stored as local files in the microsoft cloud onedrive. I can play them using the speake...
  • Elena
  • Moderator
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Spotify playlist no longer in my list that I created but still exists

Plan PremiumBoth android and window app There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get an option to add it to my playlists. Ive checked in my deleted ...

  • Regular
  • Plan Premium Both android and window app   There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get a...
  • SoundShots
  • Composer
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes