Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

Luan
Spotify Star
2024-04-16 6:46:57 PM
3 weeks ago
Not applicable
185967 Views
68 replies
71 likes

185967 Views
68 replies
71 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
Friday
JanneJeremias
Casual Listener
59435 Views
85 replies
36 likes

59435 Views
85 replies
36 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

MateusM
Spotify Star
2023-09-26 4:08:31 PM
4 weeks ago
Kenny142
Visitor
142160 Views
63 replies
49 likes
Connect
JAM

142160 Views
63 replies
49 likes

Can't listen to liked songs and albums

ПланFreeСтранаBelarusустройствоXiaomi Redmi Note 8 ProОперационная системаAndroid I can't listen to liked songs and albums. When I click on a song, only a small part of it plays. And if I manage to listen to everything, then I cannot move the slider ...

Screenshot_2020-07-22-21-12-03-224_com.spotify.music.jpg

Screenshot_2020-07-22-21-11-56-458_com.spotify.music.jpg

Lijun1
Casual Listener
План Free Страна Belarus устройство Xiaomi Redmi Note 8 Pro Операционная система Android I can't listen to liked songs and albums. When I click on a song, only a small part of it play...
2020-07-22 10:47:17 PM
366 Views
0 replies
0 likes

366 Views
0 replies
0 likes

Favorite tracks are not displayed in my Liked songs

PlanPremiumCountryBelarusOperating SystemWindows 10 My Question or Issue

KAZUHIRA1
Visitor
Plan Premium Country Belarus Operating System Windows 10 My Question or Issue
2020-07-22 3:57:11 PM
2020-07-22 5:15:58 PM
Billy-J
Spotify Star
278 Views
1 replies
1 likes

278 Views
1 replies
1 likes

Solved!! Paguei o boleto para ser premium mais até agora nenhum email de compra realizada ou minha assinatura

Olhei meu email não tem nada lá e já paguei o boleto tenho o comprovante comigo mais cade a minha assinatura ? Paguei e nada... por favor quero respostas para que isso possa ser resolvido.

beatrizgroschop
Casual Listener
Olhei meu email não tem nada lá e já paguei o boleto tenho o comprovante comigo mais cade a minha assinatura ? Paguei e nada... por favor quero respostas para que isso possa ser resolvido.
2020-07-21 1:27:27 PM
2020-07-22 3:28:45 PM
Bittencourt
Spotify Star
400 Views
3 replies
0 likes

400 Views
3 replies
0 likes

Solved!! Discover Weekly and Release Radar is not appearing

PlanPremiumCountryRussiaDevicePC, Samsung Galaxy A8 2018Operating SystemAndroid Oreo, Windows 10, Google Chrome My Question or Issue Since 15 jule i used Spotify in different platforms (Android, Web Browser, Windows 10). During this time, only Daily ...

user-removed
Visitor
Plan Premium Country Russia Device PC, Samsung Galaxy A8 2018 Operating System Android Oreo, Windows 10, Google Chrome My Question or Issue Since 15 jule i used Spotify ...
2020-07-22 2:52:34 PM
2020-07-22 3:07:28 PM
user-removed
Not applicable
372 Views
1 replies
0 likes

372 Views
1 replies
0 likes

Desktop Player - Cannot sort albums in my library by Recently Added

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen using the Spotify desktop player if I go to Albums in my Library and change the sorted by to 'Recently Added' the player closes instantly with no errors. Have tried ...

g28231725744
Newbie
Plan Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue When using the Spotify desktop player if I go to Albums in my Library and change the sorted by...
2020-07-22 1:18:20 PM
354 Views
0 replies
0 likes
Albums
crashing
Desktop Player
recently added

354 Views
0 replies
0 likes

Release radar is not updating

PlanPremiumCountryRussiaDeviceiPhone Xs maxOperating SystemiOS 13.5 My Question or IssueInitially, I used the free US version, with the appearance in Russia I switched to the premium version. It took about a week, but the playlists have not been upda...

sdkmtv23
Casual Listener
Plan Premium Country Russia Device iPhone Xs max Operating System iOS 13.5 My Question or Issue Initially, I used the free US version, with the appearance in Russia I switched to the...
2020-07-22 11:49:06 AM
288 Views
0 replies
0 likes

288 Views
0 replies
0 likes

Problems removing songs from Playlist on Web version.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had problems recently removing songs from my playlists when I am using the Web version...

asniezak
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2020-07-21 6:42:31 PM
2020-07-22 1:18:36 AM
Billy-J
Spotify Star
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Liked Songs Disappeared

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can see "Liked Songs" on the phone, but the list is empty on the computer. The problem started from the last update. I uninstalled the app like on the site and installed...

OEryol
Casual Listener
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue I can see "Liked Songs" on the phone, but the list is empty on the computer. The problem starte...
2020-07-20 9:27:06 PM
2020-07-21 9:46:22 PM
Billy-J
Spotify Star
977 Views
5 replies
0 likes
liked songs missing

977 Views
5 replies
0 likes

Solved!!Superuser Contribution I don’t see my liked songs

Hello everyone,I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked songs, which I transferred from Apple Music, but when I o...

Arelav1012
Casual Listener
Hello everyone, I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked song...
2020-07-21 11:28:35 AM
2020-07-21 9:15:40 PM
Arelav1012
Casual Listener
385 Views
2 replies
0 likes

385 Views
2 replies
0 likes

Does Crossfade affect 30 seconds minimum length for streams?

My Question or IssueI have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I still get the stream or will it register as less than 30 second...

DaveHampson
Newbie
My Question or Issue I have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I st...
2020-07-21 6:21:58 PM
389 Views
0 replies
0 likes

389 Views
0 replies
0 likes

Superuser Contribution Cant add track to favorites

PlanPremiumCountryBelarusDevicePCOperating SystemWindows 10 My Question or IssueIf I click on the heart on the song, and then to the favorite tracks section, then the application says that I don't have any favorite tracks. I can add them on the phone...

fl1chbb
Visitor
Plan Premium Country Belarus Device PC Operating System Windows 10 My Question or Issue If I click on the heart on the song, and then to the favorite tracks section, then the applica...
2020-07-18 6:01:40 AM
2020-07-21 4:31:06 PM
Xenia
Moderator
1045 Views
1 replies
2 likes

1045 Views
1 replies
2 likes

Superuser Contribution Local Files showing on Mac but not iPhone

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 13 My Question or IssueAll local files can be played on my Mac but only some of them can be played/show up on my iPhone and the vast majority won't show up, and I've done all the steps...

amanchahal
Visitor
Plan Premium Country United Kingdom Device iPhone X Operating System iOS 13 My Question or Issue All local files can be played on my Mac but only some of them can be played/show up o...
2020-07-17 2:58:32 PM
2020-07-21 3:58:21 PM
Xenia
Moderator
1010 Views
1 replies
1 likes

1010 Views
1 replies
1 likes

Solved!!Superuser Contribution Strange regional restrictions & pricing policy

PlanFree & PremiumCountryBelarusDeviceAny DevicesOperating SystemAny platforms IntroductionAs soon as Spotify appeared in our country, I immediately decided to transfer all my tracks from other services and try premium, but I faced a number of proble...

FINNSEEFLY
Casual Listener
Plan Free & Premium Country Belarus Device Any Devices Operating System Any platforms Introduction As soon as Spotify appeared in our country, I immediately decided to transfer a...
2020-07-18 4:48:27 PM
2020-07-21 12:03:20 PM
Elena
Moderator
800 Views
1 replies
0 likes

800 Views
1 replies
0 likes

[Android Auto] Downloaded albums not available in offline mode

PlanPremiumCountryBelgiumDevice(OnePlus 5T)Operating System(Android 9 (OxygenOS 9.0.9),Android Auto 4.7.593824) My Question or IssueWhen selecting an album in my library, nothing happens I just get a black screen. When trying to play an album using v...

SeppeD
Regular
Plan Premium Country Belgium Device (OnePlus 5T) Operating System (Android 9 (OxygenOS 9.0.9), Android Auto 4.7.593824) My Question or Issue When selecting an album in my libra...
2019-10-24 9:28:19 PM
2020-07-20 8:48:21 PM
Zeekoet
Casual Listener
1454 Views
4 replies
1 likes

1454 Views
4 replies
1 likes

Playlist Transfer

Plan: PremiumFree/PremiumCountry: USA Device: Droid and Apple(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: My daughter wants to get her own account but doesn't want to...

tomm1965
Newbie
Plan: Premium Free/Premium Country: USA Device: Droid and Apple (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
2020-07-16 4:01:17 PM
2020-07-20 7:55:01 PM
Billy-J
Spotify Star
367 Views
1 replies
0 likes
Other

367 Views
1 replies
0 likes

Songs skipping

PlanPremiumCountry: Brazil iPhone XIOS 12 There are many issues with the second album by the brazilian band Secos & Molhados. First, the album cover is wrong; and also almost all songs are skipping like a scratched CD or LP

Giovanni_Simmon
Casual Listener
Plan Premium Country: Brazil iPhone X IOS 12 There are many issues with the second album by the brazilian band Secos & Molhados. First, the album cover is wrong; and also alm...
2020-07-20 6:18:05 PM
2020-07-20 6:54:03 PM
Billy-J
Spotify Star
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

I withdraw this question.

Plan Country Device Operating System My Question or Issue

spica
Newbie
Plan Country Device Operating System My Question or Issue
2020-07-18 9:26:08 AM
2020-07-20 3:27:26 AM
Billy-J
Spotify Star
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Artist and album library

Hi,I come from apple music and i’m a little bit confuse about the artis and album option in the library. If I enter to one of my favorites artist i see the same as if I search it, i mean, i see top songs, albums etc but i can’t find my favourite song...

charlyblaugrana
Casual Listener
Hi, I come from apple music and i’m a little bit confuse about the artis and album option in the library. If I enter to one of my favorites artist i see the same as if I search it, i mean, ...
2020-07-19 12:23:35 PM
2020-07-19 5:29:00 PM
user-removed
Not applicable
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Hide song button is not available

I got desktop version and IOS version of Spotify (Premium), both of this doesnt have a "Hide song" button. There are only:ShufflePreviousPause/PlayNextRepeatIs there are any advices how can i hide/delete song from Playlist?

Todd12
Visitor
I got desktop version and IOS version of Spotify (Premium), both of this doesnt have a "Hide song" button. There are only: Shuffle Previous Pause/Play Next Repeat Is there are any advices how...
2020-07-19 3:26:39 PM
403 Views
0 replies
3 likes
hide

403 Views
0 replies
3 likes

Superuser Contribution Can't Import songs ripped off of a CD

PremiumUSAWindows 10 My Question or IssueOne of my all time favorite albums is When Angels And Serpents Dance by P.O.D. after not being able to find it on spotify i dug out the old cd binder and ripped the songs to my pc. Windows Media Player plays t...

Kilovoltage
Newbie
Premium USA Windows 10 My Question or Issue One of my all time favorite albums is When Angels And Serpents Dance by P.O.D. after not being able to find it on spotify i dug out the old cd ...
2020-07-16 8:42:34 AM
2020-07-19 1:22:37 PM
Elena
Moderator
480 Views
1 replies
0 likes

480 Views
1 replies
0 likes

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