Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115924 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565234 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300780 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216858 Views
95 replies
9 likes
PlanPremiumCountryFrance DeviceSamsung S10Operating SystemWinfows, Mac, PS4My Question or Issue Hi,I was playing on the PS4, listnening to one of my playlists through the gaming device like usual. But a day later i found out that the playlist has bee...
Plan Premium Country France Device Samsung S10 Operating System Winfows, Mac, PS4 My Question or Issue Hi, I was playing on the PS4, listnening to one of my playlist...
Casual Listener
957 Views
2 replies
0 likes
PlanPremiumCountryGermanyDevice Operating SystemWindows 10 My Question or IssueI created a public playlist and sahred them with friend so they can add a song. But this doesn't work. Nobody is a spotify member.How can users without an account add song...
Plan Premium Country Germany Device Operating System Windows 10 My Question or Issue I created a public playlist and sahred them with friend so they can add a song. Bu...
Community Legend
9280 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Let's say I am the DJ at a party. I know what playlist I want to pick next, and I pick a son...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
524 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 12)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify was fine and then all of a sudden my daily mixes vanished as did my release radar etc. Essentially all the made for you things...
Plan Premium Country UK Device (iPhone 12) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify was fine and then all of a sudden my daily mi...
Spotify Legend
521 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or IssueRoughly twice a week (sometimes more) all of my downloaded playlists will randomly be un-downloaded from my library. One of these playlists is nearly 4000 song...
Plan Premium Country Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue Roughly twice a week (sometimes more) all of my downloaded playlists will...
Spotify Star
927 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomMy Question or IssueHi, Hoping someone might be able to help us! Our autistic son was listening to the Spotify Acoustic Rock playlist repeatedly last year however, the playlist has been updated by Spotify and some of t...
Plan Premium Country United Kingdom My Question or Issue Hi, Hoping someone might be able to help us! Our autistic son was listening to the Spotify Acoustic Rock playlist repeatedly last year ho...
Spotify Legend
557 Views
1 replies
0 likes
Hi, I'm looking for a possibility to create a public playlist for everyone. But I want to do it together with a friend. Now we have the problem that everyone is able to mess up our playlist and add or delete songs. any ideas how we can do this?greeti...
Hi, I'm looking for a possibility to create a public playlist for everyone. But I want to do it together with a friend. Now we have the problem that everyone is able to mess up our playlist an...
345 Views
0 replies
0 likes
Good Day All!, Was wondering if adding the ability to play a playlist backwards on mobile phones was an option. It appears that the only way to do this currently is via PC. Obviously your new song obsession is at the end of the playlist, playing it b...
Good Day All!, Was wondering if adding the ability to play a playlist backwards on mobile phones was an option. It appears that the only way to do this cur...
Visitor
705 Views
1 replies
2 likes
PlanPremiumCountrySerbiaDevicePhone + laptopOperating SystemAndroid 10 and Windows 10 My Question or IssueMy Discover Weekly hasn't updated for 2 weeks now and this is really frustrating so I hope someone will be able to help. The play list URI: spot...
Plan Premium Country Serbia Device Phone + laptop Operating System Android 10 and Windows 10 My Question or Issue My Discover Weekly hasn't updated for 2 weeks now and this is really...
Moderator
3079 Views
10 replies
5 likes
PlanPremium My Question or IssueMy spotify local file sync was working great up until a little while ago, most of the local songs use to listened too in my playlists became greyed out (unavailable), they are still available to listen to on the deskto...
Plan Premium My Question or Issue My spotify local file sync was working great up until a little while ago, most of the local songs use to listened too in my playlists became greyed out (u...
Spotify Legend
4243 Views
10 replies
1 likes
PlanPremium DuoCountryUSOperating System My Question or IssueMy girlfriend and I like to use Duo Mix while cooking, but I've noticed that my Daily Mixes and such have started to include music similar to hers. It's very easy to tell, she was more popp...
Plan Premium Duo Country US Operating System My Question or Issue My girlfriend and I like to use Duo Mix while cooking, but I've noticed that my Daily Mixes and such have started to in...
Spotify Legend
1848 Views
3 replies
0 likes
Spotify automated playlists often try to sneak in Philip Glass content, which everyone knows is like putting a floater in a punch bowl. Please give us the tools to better control content such as identifying any musical artist that has previously coll...
Spotify automated playlists often try to sneak in Philip Glass content, which everyone knows is like putting a floater in a punch bowl. Please give us the tools to better control content such as iden...
383 Views
0 replies
0 likes
I’ve noticed that some random songs that I barely listen to have the green download arrow next to them when I search and view them from the album.I thought I might have them in an old playlist but then it happened with a newly released album it thoug...
I’ve noticed that some random songs that I barely listen to have the green download arrow next to them when I search and view them from the album. I thought I might have them in an old playlist but ...
Moderator
1504 Views
1 replies
0 likes
My wife has an iTunes account with around 5 days worth of music on it, but somewhere along the line she lost all of the files. Now, when she opens iTunes she can see the list of all of her music, but every track has an exclamation point by it to indi...
My wife has an iTunes account with around 5 days worth of music on it, but somewhere along the line she lost all of the files. Now, when she opens iTunes she can see the list of all of her music, but...
Composer
2063 Views
4 replies
0 likes
PlanPremiumCountryRussia DeviceAll Desktop devicesOperating SystemWindows 10, Linux My Question or IssueI noticed this bug only in one album. When i go to artist's profile and open the album (id 2s6CZxxX5C8FAE02RqHKqS) there are no likes on tracks, b...
Plan Premium Country Russia Device All Desktop devices Operating System Windows 10, Linux My Question or Issue I noticed this bug only in one album. When i go to artist's pro...
Moderator
533 Views
1 replies
0 likes
PlanPremiumCountryUK DevicePCOperating System Windows 10 My Question or IssueI've been wondering why 'up next' doesn't appear after 'shuffle' is turned on. I've just realised that all my songs are in fact individual playlists! So as there are over 60...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I've been wondering why 'up next' doesn't appear after 'shuffle' is turned on. ...
Spotify Star
774 Views
3 replies
0 likes
PlanPremiumCountryBrazil Device(Samsung Galaxy S10)Operating System(Android) My Question or IssueMy Spotify needs to download files every time so I can use these files offline. It starts to download all of my files (more than 2000 songs) on an on aga...
Plan Premium Country Brazil Device (Samsung Galaxy S10) Operating System (Android) My Question or Issue My Spotify needs to download files every time so I can use these files...
Spotify Legend
1017 Views
1 replies
1 likes
Song cut off / badly mixed. See screenshot. https://open.spotify.com/track/7vUG8l3xa61G0t5msHYOno?si=5XOEaH9ZQ1CPsyYsbON8Hw
Song cut off / badly mixed. See screenshot. https://open.spotify.com/track/7vUG8l3xa61G0t5msHYOno?si=5XOEaH9ZQ1CPsyYsbON8Hw
Spotify Legend
589 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHi, so just today, about an hour before I decided to write this post I encountered a strange error. For quite sometime I wanted to get music from my phone onto Spotify (li...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue Hi, so just today, about an hour before I decided to write this post I encountered a strange er...
Spotify Legend
958 Views
1 replies
0 likes
can you make when you skip track, repeat one track not be resetdevice: all
can you make when you skip track, repeat one track not be reset device: all
Spotify Star
682 Views
1 replies
0 likes
