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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305010 Views

97 replies

92 likes

  • 305010 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172219 Views

242 replies

44 likes

  • 172219 Views
  • 242 replies
  • 44 likes

Solved!! I can’t see the Albums that I liked and downloaded

PlanPremium CountryTurkey Device(iPhone X)Operating System(iOS 13.6) My Question or IssueI can not see all the albums that I liked and downloaded on my library. But now I can’t see them. When I search for the albums, they are still liked and download...

Casual Listener

Plan Premium  Country Turkey  Device (iPhone X) Operating System (iOS 13.6)   My Question or Issue I can not see all the albums that I liked and downloaded on my library. But...

Billy-J

Spotify Star

5788 Views

3 replies

0 likes

  • 5788 Views
  • 3 replies
  • 0 likes

Recent Played Shows Wrong Playlists

PlanPremiumCountryTurkeyDeviceRedmi Note 7 & LaptopOperating SystemAndroid 10, Windows 10 My Question or IssueMy ''recently played'' shows so old playlist I have only played once. It doesn't update so I can not see my real recently played playlists. ...

Casual Listener

Plan Premium Country Turkey Device Redmi Note 7 & Laptop Operating System Android 10, Windows 10   My Question or Issue My ''recently played'' shows so old playlist I have only pla...

kwn06

Casual Listener

513 Views

2 replies

1 likes

  • 513 Views
  • 2 replies
  • 1 likes

Release Radar and Discover Weekly disappeared

PlanFreeCountry India DeviceiPhone 7, Samsung Galaxy S10 Plus, Web Client, Macbook AirOperating SystemiOS 14 Beta, Android 10, Windows 10, MacOS Catalina My Question or IssueI cannot find Release Radar and Discover Weekly playlist on my profile. They...

Casual Listener

Plan Free Country India   Device iPhone 7, Samsung Galaxy S10 Plus, Web Client, Macbook Air Operating System iOS 14 Beta, Android 10, Windows 10, MacOS Catalina   My Question or Is...

IshwinderSingh

Casual Listener

1961 Views

2 replies

1 likes

Discover Weekly
Discover weekly and Release Radar not available in India
Release Radar
  • 1961 Views
  • 2 replies
  • 1 likes

[Discover weekly]

PlanPremiumCountryRussiaDeviceSamsung Galaxy A 70, PCOperating SystemAndroid 10, Windows 10 My Question or IssueIt's playlist isappeared after two years of use and does not appear.

Newbie

  Plan Premium Country Russia Device Samsung Galaxy A 70, PC Operating System Android 10, Windows 10   My Question or Issue It's playlist isappeared after two years of use and do...

Emilia_8

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to continiue from last leastned song in playlist? NOT from start

PlanPremiumCountryRussiaDeviceAllOperating SystemAll My Question or IssueHI. I have playlist with 4500 tracks. I want to listen to the tracks each one once. How i see it, for example:i open playlist, listen tracks from 1 to 78... Close app or open ap...

Casual Listener

Plan Premium Country Russia Device All Operating System All   My Question or Issue HI. I have playlist with 4500 tracks. I want to listen to the tracks each one once.  How i see ...

Ivan

Spotify Legend

729 Views

3 replies

0 likes

continiue from last listened song
  • 729 Views
  • 3 replies
  • 0 likes

Local files from my laptop will not sync to my iPhone.

PremiumUnited States iPhone XS Max/Dell Inspiron 7573iOS 13.6/Windows 10 Home My Question or IssueHey! I have not been able to sync local files from my iPhone XS Max. Both are on the same WiFi connection. I am able to listen to the files on my laptop...

Casual Listener

Premium United States   iPhone XS Max/Dell Inspiron 7573 iOS 13.6/Windows 10 Home   My Question or Issue Hey! I have not been able to sync local files from my iPhone XS Max. Both are...

MattSuda

Spotify Star

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Superuser Contribution My library

PlanPremiumCountryFinlandDeviceLaptopOperating SystemWindows 10 My Question or IssueMy library just got wiped, i had saved hundreds or thousands of songs and now I can only see 4 songs in my library.

Casual Listener

Plan Premium Country Finland Device Laptop Operating System Windows 10   My Question or Issue My library just got wiped, i had saved hundreds or thousands of songs and now I can only s...

Ver

Spotify Legend

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

Why won’t artists stay followed?

Premiumunited statesiPhone XriOS 13.5.1There’s certain artists that when I follow them and then close the app, they clear out and unfollow the next time I get on my mobile app. It doesn’t seem to affect the library on my laptop or my PS4. Is there an...

Visitor

Premium united states iPhone Xr iOS 13.5.1 There’s certain artists that when I follow them and then close the app, they clear out and unfollow the next time I get on my mobile app. It doesn’t see...

Joel-M

Composer

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!! Deleted songs still exist.

PlanFreeCountryAustraliaDeviceiPad 5Operating SystemiOS 13.5.1 My Question or IssueHello! There is an artist I like called Yu-utsu. They are known to delete their songs after making them for some strange reason. On their account it says they have no ...

Regular

Plan Free Country Australia Device iPad 5 Operating System iOS 13.5.1   My Question or Issue Hello! There is an artist I like called Yu-utsu. They are known to delete their songs after...

StickyLegend

Regular

830 Views

1 replies

0 likes

Other
  • 830 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly not updating

PlanPremium DuoCountrySerbiaDeviceiMac, iPhone XS, Chrome BrowserOperating SystemMojaveMy Question or Issue:First my Discover Weekly had disappeared from the "Made for You" section but I managed to find it and followed it (note: it's still not in my ...

Visitor

Plan Premium Duo Country Serbia Device iMac, iPhone XS, Chrome Browser Operating System Mojave My Question or Issue: First my Discover Weekly had disappeared from the "Made for You" se...

Ivan

Spotify Legend

437 Views

1 replies

1 likes

  • 437 Views
  • 1 replies
  • 1 likes

Solved!! Spotify put all my playlists into 1 folder!

PlanPremiumCountryUKDeviceIPHONE XSOperating SystemiOS 13.6 My Question or IssueI made a new folder a couple of days ago on my laptop. When i opened spotify on my phone, essentially all of my playlists went into that folder when i only added a few pl...

Casual Listener

Plan Premium Country UK Device IPHONE XS Operating System iOS 13.6   My Question or Issue I made a new folder a couple of days ago on my laptop. When i opened spotify on my phone, esse...

_wsaxyw9-3q2f

Casual Listener

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes

[Developer] Multi Select not working on Top 50 or Viral, but does work on playlists

I keep having the same problem. It seems like it gets fixed, and then it goes away. I really need multi-select to work on the Top 50 USA chart, and the Viral Chart. It works on other playlists consistently, but it goes away and then comes back depend...

Casual Listener

I keep having the same problem.  It seems like it gets fixed, and then it goes away.  I really need multi-select to work on the Top 50 USA chart, and the Viral Chart.  It works on othe...

iamattheparty

Casual Listener

527 Views

1 replies

0 likes

All Platforms
Developer
  • 527 Views
  • 1 replies
  • 0 likes

Albums disappeared

PlanPremiumCountryUKDeviceiPhone 6 and MacBook ProOperating SystemOS Catalina 10.15.5 My Question or IssueAll of my albums have disappeared from my library. I have hundreds of albums saved and they have all gone. The only thing that remains is my pla...

Regular

Plan Premium Country UK Device iPhone 6 and MacBook Pro Operating System OS Catalina 10.15.5   My Question or Issue All of my albums have disappeared from my library. I have hundr...

Billy-J

Spotify Star

864 Views

4 replies

1 likes

  • 864 Views
  • 4 replies
  • 1 likes

Superuser Contribution When does Spotify use my downloaded songs?

For example, if I have internet conection but i've previously downloaded the song, where does the music i'm listening to comes from? Thanks

Visitor

For example, if I have internet conection but i've previously downloaded the song, where does the music i'm listening to comes from? Thanks    

Bas23

Casual Listener

1648 Views

4 replies

0 likes

downloaded music
internet
internet connection
offline music
  • 1648 Views
  • 4 replies
  • 0 likes

Superuser Contribution Once I've created a song/album radio I can't follow it?

PlanPremiumCountryUKDeviceiPhone 7, Samsung Galaxy S6, WebplayerOperating SystemLatest for all applicable My Question or IssueOnce I've created a song or album radio with the three dot button, there's no option to add or favourite or whatever the rad...

Casual Listener

Plan Premium Country UK Device iPhone 7, Samsung Galaxy S6, Webplayer Operating System Latest for all applicable   My Question or Issue Once I've created a song or album radio with the...

Alex

Spotify Legend

735 Views

4 replies

0 likes

  • 735 Views
  • 4 replies
  • 0 likes

Solved!! Playlists and albums not continuing after 1 song.

PlanPremiumCountryAustralia DeviceAndroid phone and desktop PCOperating SystemAndroid. Windows 10. My Question or IssuePlaylists and albums have stopped continuing. Instead after 1 selected song ends I get random ambient tracks that are not similar t...

Casual Listener

Plan Premium Country Australia   Device Android phone and desktop PC Operating System Android. Windows 10.   My Question or Issue Playlists and albums have stopped continuing. In...

markyramone62

Casual Listener

694 Views

2 replies

1 likes

  • 694 Views
  • 2 replies
  • 1 likes

Discover Weekly disappeared

I have been using Spotify since the official release in Russia. but there is still no this playlist. help me please PlanPremiumCountryRussiaDeviceHuawei P smart Z STK-LX1Operating SystemAndroid 10My Question or Issuewhat do i need to do to fix this?

Casual Listener

I have been using Spotify since the official release in Russia. but there is still no this playlist. help me please 😞 Plan Premium Country Russia Device Huawei P smart Z STK-LX1 Operating Sys...

Amadey

Casual Listener

586 Views

2 replies

1 likes

  • 586 Views
  • 2 replies
  • 1 likes

Sampling Multiple Playlists

How about being able to shuffle between multiple playlists. That would be cool

Newbie

How about being able to shuffle between multiple playlists.  That would be cool    

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!! All filled up? But I have less than the limit!

Plan: Premium Today I received "All filled up" message in my device. I understand thet the limit is 10,000 songs, but, in Liked Songs section just I have 3,471 songs.However, I cannot add more songs! Please, give me a solution

Casual Listener

Plan: Premium   Today I received "All filled up" message in my device. I understand thet the limit is 10,000 songs, but, in Liked Songs section just I have 3,471 songs. However, I cannot...

YulTheWizard

Composer

1671 Views

5 replies

0 likes

limit
Limite biblioteca
songs limit
  • 1671 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly disappeared.

Since Spotify appeared in Russia and I changed my country to Russia, I can't find my Discover Weekly playlist anywhere. PlanPremiumCountryRussiaDeviceSamsung Galaxy s20+, desktop appOperating SystemWindows 10 My Question or IssueHow do I bring Discov...

Newbie

Since Spotify appeared in Russia and I changed my country to Russia, I can't find my Discover Weekly playlist anywhere.    Plan Premium Country Russia Device Samsung Galaxy s20+, des...

Elena

Moderator

11207 Views

1 replies

1 likes

  • 11207 Views
  • 1 replies
  • 1 likes