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In my mobile app and on the website I can not rearrange my songs in the
order I want i can only do it by album or creator and some others but
not freely. I know you used to be able to but now I cant
New to Spotify. I've spent hours moving my "favorites" on Google Play
Music to my Liked Songs on Spotify. Is there a way to share my Liked
Songs or move them to a Playlist? Plan: Premium Country: USA Device:
iPhone 11 Pro Max
Last year I was searching for some podcasts of specific interest but
after giving a couple shows a try and not liking what I found I gave up
and moved on. Now both of these podcasts are not only looming in my
"Your Shows" despite having never followe...
I have a premium account and I just started having this issue... (I'm
using the desktop version of Spotify on my MacBook Air)I make a
playlist, add songs and a cover if needed then set it to playlist. But,
it doesn't show up on my profile and other p...
Hey everyone,Recently my account got hacked and when I signed back into
it after changing my password, signing out everywhere etc, nothing had
changed except for 1 thing: I was following a playlist called 'more new
you', created by a user named 'Lanc...
Hey everyone, Recently my account got hacked and when I signed back into it after changing my password, signing out everywhere etc, nothing had changed except for 1 thing: I was following a playlist...
If I create a playlist using the Android app I can normally listen to it
straight away but next time I try it tells me it's no longer valid.
Also, it never shows up on the Desktop app. If I create one using the
desktop app it's fine there and doesn't...
If I create a playlist using the Android app I can normally listen to it straight away but next time I try it tells me it's no longer valid. Also, it never shows up on the Desktop app. If I create on...
Whilst using Spotify for exploring Artist’s pages, I think one great
enhancement that could be made would be to have a “filter” (or cheque
box selection) for Album catalogs as follows AllStudio
LiveCompilationAppears On Then Displayed in order of rel...
Whilst using Spotify for exploring Artist’s pages, I think one great enhancement that could be made would be to have a “filter” (or cheque box selection) for Album catalogs as follows All S...
PlanFreeCountry DeviceAll Operating SystemALl My Question or IssueMy
Spotify playlist was randomly randomized for some reason and I want it
back to how it originally was what can I do?
Plan Free Country Device All Operating System ALl My Question or Issue My Spotify playlist was randomly randomized for some reason and I want it back to how it originall...
PlanPremium FamilyCountryUnited States Device2015 MacBook Pro 15",
iPhone X, Windows desktopOperating SystemmacOS 10.15, iOS 14.2, Windows
10 (1909)Using latest Spotify version on all platforms My Question or
IssueSpotify now plays the same few songs...
Plan Premium Family Country United States Device 2015 MacBook Pro 15", iPhone X, Windows desktop Operating System macOS 10.15, iOS 14.2, Windows 10 (1909) Using latest Spotify version...
Premium USA DeviceGalaxy s10/Mac/PC My Question or IssueIs there a way
to sort by most/least played? I remember iTunes had this column way back
in the day. The way I listen to music is by just setting my Library on
shuffle, which i understand is cont...
Premium USA Device Galaxy s10/Mac/PC My Question or Issue Is there a way to sort by most/least played? I remember iTunes had this column way back in the day. The way I listen to m...
You keep denying that Spotify run their own ads on podcasts which I am
very suspicious of that to begin with. We need more transpenrancy about
where the ads are coming from (endorsed and read by content creator or
if they use a third-party advertisem...
You keep denying that Spotify run their own ads on podcasts which I am very suspicious of that to begin with. We need more transpenrancy about where the ads are coming from (endorsed and read ...
Hello,I have a issue. I liked a bunch of songs on the web version of my
spotify account, but this doesn't took effect on my mobile app. I have
more than 300 songs liked when i log in with my Mac but only 67 songs
when i check on my phone. The most st...
Hello, I have a issue. I liked a bunch of songs on the web version of my spotify account, but this doesn't took effect on my mobile app. I have more than 300 songs liked when i log in with my Mac ...
PlanPremium CountryMexico Device(iPhone 8 plus, iPhone 12 Pro) Operating
System(iOS 14, iOS 14.2.1) My Question or IssueHi! It’s been
approximately a year since my spotify has been deleting songs even
though they’re downloaded. At first I thought it ...
PlanPremiumCountryCanadaDeviceHuawei P10 LiteOperating SystemAndroid
Oreo My Question or IssueMy 2020 Top songs playlist isn't available. I
have listened to thousands of songs this year, but nothing appears in
2020 wrapped section or uniquely yours s...
Plan Premium Country Canada Device Huawei P10 Lite Operating System Android Oreo My Question or Issue My 2020 Top songs playlist isn't available. I have listened to thousands of...
PlanFreeCountryUSDeviceComputerOperating SystemWindows 10 My Question or
IssueUsed an app to change the cover art for my local file music but for
some reason they won't update on spotify? I've seen some videos where
they used the same app and it work...
Plan Free Country US Device Computer Operating System Windows 10 My Question or Issue Used an app to change the cover art for my local file music but for some reason they won...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid
9My Question or IssueHi,is there any option that prevents played
songs/artists to influence my auto-generated playlists, taste and
suggestions? E.g. I'm listening to Heavy Metal ...
Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android 9 My Question or Issue Hi, is there any option that prevents played songs/artists to influence my auto-generat...
I have a few examples, the most egregious being a song I added to my
playlist in 2012-06-13, which is "Intro" by The xx. When I play the
song, it plays that same song, but its some random knockoff remixed
version with a cover labeled "Off White Summe...
I have a few examples, the most egregious being a song I added to my playlist in 2012-06-13, which is "Intro" by The xx. When I play the song, it plays that same song, but its some random knockoff re...
Buenas!!! Tengo un problema muy grave!, desde hace semanas que no puedo
escuchar nada en Spotify.. estoy pagando por un servicio que no puedo
usar!...necesito sabes que esta pasando... ayuda!!
Buenas!!! Tengo un problema muy grave!, desde hace semanas que no puedo escuchar nada en Spotify.. estoy pagando por un servicio que no puedo usar!...necesito sabes que esta pasando... ayuda!!
PlanPremiumCountryUnited KingdomDevice(Samsung Galaxy S8)Operating
System(Android Pie) My Question or IssueI play my music by using the
Liked Songs playlist however when I went on the app today my Liked Songs
was missing. I uninstalled and reinstalle...
Plan Premium Country United Kingdom Device (Samsung Galaxy S8) Operating System (Android Pie) My Question or Issue I play my music by using the Liked Songs playlist however when...
PlanPremiumDevicePCOperating SystemLatest Windows 10 My Question or
IssueA have multiple songs in my Library marked as liked, but when I go
to the artist's page none of them is marked as such. I made sure with
artists with only 10 songs to make sure ...
Plan Premium Device PC Operating System Latest Windows 10 My Question or Issue A have multiple songs in my Library marked as liked, but when I go to the artist's page none of them is m...
PlanFree/PremiumCountry DeviceSamsung galaxy s10+Operating SystemAndroid
My Question or IssueAs attached the play bar is stuck on joe rogan. When
I choose anything else to play it doesn't change, just displays that all
the time now. Shows up on car s...
Plan Free/Premium Country Device Samsung galaxy s10+ Operating System Android My Question or Issue As attached the play bar is stuck on joe rogan. When I choose anything else...
PlanFree/PremiumCountry Device(iPhone 7)Operating System(iOS 14) My
Question or IssueSomeone is making a playlist by me. I always delete
this 'playlist' but it makes again every each time. I really hate it.
I'm using premium about 1 year. Last month ...
Plan Free/Premium Country Device (iPhone 7) Operating System (iOS 14) My Question or Issue Someone is making a playlist by me. I always delete this 'playlist' but it makes aga...