Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
262887 Views
133 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
173076 Views
90 replies
9 likes
Plan: PremiumCountry: Australia DeviceMultiple Chromecast devices (Chromecast audio, Google Home speakers, Lenovo smart speakers)Operating System: Both iOS & OSX My Question or Issue This has to be the weirdest tech issue I've ever had. When I say 'h...
Plan: Premium Country: Australia Device Multiple Chromecast devices (Chromecast audio, Google Home speakers, Lenovo smart speakers) Operating System: Both iOS & OSX &n...
Spotify Legend
1984 Views
6 replies
2 likes
Plan PremiumCountryPortugalDevice(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo i have spotify for about 5 months and today a make the normal payment to have premium however i cant chosse any song from my play...
Plan Premium Country Portugal Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So i have spotify for about 5 months a...
Spotify Star
406 Views
1 replies
0 likes
PlanFreeCountryUSA DeviceChromebook (Desktop app) My Question or IssueI'm unable to make my playlist collaborative for some unknown reason. Nothing happens whenever I try to follow the instructions that are given to make my playlist collaborative (ri...
Plan Free Country USA Device Chromebook (Desktop app) My Question or Issue I'm unable to make my playlist collaborative for some unknown reason. Nothing happens wheneve...
Spotify Star
623 Views
1 replies
0 likes
Plan: PremiumCountry: USDevice: Samsung Galaxy S9+/Macbook Air 2020Operating System: Android 10/Mac OS Catalina 10.15.6 So I've been syncing local music from my Windows PC to my phone for a couple of years and it worked fine. However, I recently swit...
Plan: Premium Country: US Device: Samsung Galaxy S9+/Macbook Air 2020 Operating System: Android 10/Mac OS Catalina 10.15.6 So I've been syncing local music from my Win...
Moderator
1544 Views
4 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
1621 Views
1 replies
0 likes
None of the PlanPremiumCountrySwedenDeviceSamsung Galaxy 9 My Question or Issue I accidentally clicked "don't play this song again" on one of my favorite songs... Terrible! How can I make this song available again? I have activated the "see all songs...
None of the Plan Premium Country Sweden Device Samsung Galaxy 9 My Question or Issue I accidentally clicked "don't play this song again" on one of my favorite songs... T...
Roadie
2298 Views
3 replies
1 likes
How do New Releases work? Spotify doesn't alert me to new releases from followed artists about 50% of the time. Release Radar does not show all the New Releases from artists I follow. The "New releases for you" section is constantly in a different sp...
How do New Releases work? Spotify doesn't alert me to new releases from followed artists about 50% of the time. Release Radar does not show all the New Releases from artists I follow.  ...
356 Views
0 replies
1 likes
My Spotify history contains a lot of songs I've never listened to, I believe because of a bug Spotify had in 2017, where it seems to have gotten accounts mixed up (My "Your Top Songs 2017" contains some songs that I had never listened to and that I r...
My Spotify history contains a lot of songs I've never listened to, I believe because of a bug Spotify had in 2017, where it seems to have gotten accounts mixed up (My "Your Top Songs 2017" cont...
780 Views
0 replies
1 likes
When I start a private session on my Android phone and then cast to my Google Home speaker - what I'm listening too still shows on Discord
When I start a private session on my Android phone and then cast to my Google Home speaker - what I'm listening too still shows on Discord 😞
520 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe songs at the bottom of my playlist appear very faded.Is there something to do about it?Th...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The son...
Moderator
533 Views
1 replies
1 likes
Plan Free Country Uk (London) Device IPhone X Operating System iOS 13.5.1 My Question or Issue Whenever I want to check what songs are included in an album or artist it doesn’t pop up into a column where the songs can be seen.
Plan Free Country Uk (London) Device IPhone X Operating System iOS 13.5.1 My Question or Issue Whenever I want to check what songs are included in an album or artist it doe...
Visitor
75622 Views
94 replies
138 likes
PlanPremiumCountrySwedenDeviceMacBook Pro / iPhone XOperating SystemMacOS Catalina (10.15.6) & iOS 14My Question or IssueI've been using Spotify since pretty much the beginning and kept the same playlist around for my tracks. I sort this playlist by ...
Plan Premium Country Sweden Device MacBook Pro / iPhone X Operating System MacOS Catalina (10.15.6) & iOS 14 My Question or Issue I've been using Spotify since pretty much the beginning ...
Casual Listener
9097 Views
9 replies
4 likes
Spotify, I trusted you. My summer rewind is always great, everything is like you tapped into my mind. But this time capsule. Most of it is either Hamilton (which admittedly I listened to a lot of in 2017) or songs I’ve never listened to once in my li...
Spotify, I trusted you. My summer rewind is always great, everything is like you tapped into my mind. But this time capsule. Most of it is either Hamilton (which admittedly I listened to a lot of in ...
574 Views
0 replies
5 likes
PlanPremiumCountryUSADevicePC, web playerOperating SystemWindows 10 My Question or IssueFor months now, on my home screen on my desktop application and on the web player, a single album shows up under "Recently played", even though I played it only o...
Plan Premium Country USA Device PC, web player Operating System Windows 10 My Question or Issue For months now, on my home screen on my desktop application and on the web player, a s...
Moderator
1952 Views
5 replies
5 likes
PlanPremiumCountryRussiaDevices:1. Xiaomi Note 10 Android Smartphone2. Apple Ipad 23. Windows Desktop with Widows 10 Pro 2004 64bitAll Spotify versions is latest on all devices I use Spotify on three devices: Windows desktop, Apple Ipad, and Xiaomi N...
Plan Premium Country Russia Devices: 1. Xiaomi Note 10 Android Smartphone 2. Apple Ipad 2 3. Windows Desktop with Widows 10 Pro 2004 64bit All Spotify versions is latest on all devices  ...
Spotify Legend
618 Views
3 replies
1 likes
PlanFreeCountryAmericaDeviceLaptop, Chromebook and ps3/4Operating SystemWindows 8.1, Chromebook and ps3/4 My Question or IssueI use spotify at school but my problem is that when i add a song to my library via Web player it does not show up on any oth...
Plan Free Country America Device Laptop, Chromebook and ps3/4 Operating System Windows 8.1, Chromebook and ps3/4 My Question or Issue I use spotify at school but my problem i...
Moderator
367 Views
1 replies
1 likes
"Get some with Gary owen" has stopped updating on spotify, but is updating with new episodes in other podcasts apps. Curious why this is?
"Get some with Gary owen" has stopped updating on spotify, but is updating with new episodes in other podcasts apps. Curious why this is?
374 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceLG G7 & DesktopOperating SystemAndroid 10, Win 10 My Question or IssueI just noticed it today when trying to start a Radio of a particular song where the radio instead used a different song as the first and the chosen so...
Plan Premium Country Canada Device LG G7 & Desktop Operating System Android 10, Win 10 My Question or Issue I just noticed it today when trying to start a Radio of a particular s...
Spotify Legend
656 Views
1 replies
2 likes
Plan -FamilyCountry- USDevice- android lg k51 My Question or IssueI downloaded my music to play offline and it shows that its downloaded on the app but won't play while offline. Assistance would be greatly appreciated!!
Plan -Family Country- US Device- android lg k51 My Question or Issue I downloaded my music to play offline and it shows that its downloaded on the app but won't play while offline. Assist...
Spotify Star
689 Views
1 replies
0 likes
Crazy thing happening, listening to Playlist 2 (sometimes set to random) and turn back to Playlist 1 (my go to for driving, chilling, etc) and find all the songs that I just heard have been moved to the top of the playlist order (in the order they we...
Crazy thing happening, listening to Playlist 2 (sometimes set to random) and turn back to Playlist 1 (my go to for driving, chilling, etc) and find all the songs that I just heard have been...
585 Views
0 replies
0 likes
