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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

297751 Views

96 replies

88 likes

  • 297751 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Jacopop00

Visitor

161363 Views

234 replies

44 likes

  • 161363 Views
  • 234 replies
  • 44 likes

Superuser Contribution Transfer playlist ownership including followers

My Question or IssueI play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave the orchestra and want to transfer the ownership of t...

Visitor

My Question or Issue I play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave ...

AlejaR

Moderator

899 Views

3 replies

0 likes

  • 899 Views
  • 3 replies
  • 0 likes

New episodes via voice command

PlanPremium CountryGermanyDeviceOperating SystemAndroid My Question or IssueHi, how to start the podcast playlist "new episodes" via Google home mini voice command? What's the right command?

Newbie

Plan Premium  Country Germany Device Operating System Android   My Question or Issue Hi, how to start the podcast playlist "new episodes" via Google home mini voice command? What's...

180 Views

0 replies

0 likes

  • 180 Views
  • 0 replies
  • 0 likes

Cannot retrieve accidentally ‘disliked’ song

My Question or IssueI accidentally “disliked” one of my favourite songs. None of the instructions for reinstating “disliked” songs are working for me. I have tried accessing by phone and online. Help pleasePlanFreeCountryAustraliaDeviceiPhoneOperatin...

Visitor

  My Question or Issue I accidentally “disliked” one of my favourite songs. None of the instructions for reinstating “disliked” songs are working for me. I have tried accessing by phone and on...

V9id

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Searching by Tag not working (again!)

PlanPremiumCountryBrazilDevice(iPhone 13, Windows)Operating System(iOS 15, Windows 10) My Question or IssueTag Search such as: artist, track, album, genre, year are not working properly again.People should check this features before releasing a new v...

Music Fan

Plan Premium Country Brazil Device (iPhone 13, Windows) Operating System (iOS 15, Windows 10)     My Question or Issue Tag Search such as: artist, track, album, genre, year are n...

början

Music Fan

2253 Views

9 replies

0 likes

Search
Tags
  • 2253 Views
  • 9 replies
  • 0 likes

Superuser Contribution Is the “Hide Song” feature gone??

Hello, I used to be able to hide songs from a playlist, but I can’t seem to find the option anymore. I am only given the option to remove from the playlist. Songs I hid months ago are still hidden, but any new songs I want to hide don’t seem to have ...

Casual Listener

Hello,   I used to be able to hide songs from a playlist, but I can’t seem to find the option anymore. I am only given the option to remove from the playlist.   Songs I hid months ago a...

thatsrllycool

Casual Listener

12627 Views

11 replies

12 likes

  • 12627 Views
  • 11 replies
  • 12 likes

Superuser Contribution why can’t one use syntax (i.e. “genre:” “year:”) in the liked songs?

The Genre/Mood filters don’t show anywhere near the amount of genres that I have. One in particular is Bronx Drill. None of the filters even show those songs, and I can’t search “genre:bronx-drill” in my liked songs, nor is there a “liked songs” in a...

Casual Listener

The Genre/Mood filters don’t show anywhere near the amount of genres that I have. One in particular is Bronx Drill. None of the filters even show those songs, and I can’t search “genre:bronx-drill” i...

början

Music Fan

568 Views

3 replies

1 likes

  • 568 Views
  • 3 replies
  • 1 likes

Solved!! An existing playlist seemed to be unintended public

Hello, About 3 to 4 years ago i created a playlist, meant only for personal use, with selected songs that hit the charts in 2019 - 2020. I thought no-one could see this playlist, until last week, when i got this e-mail beneath. The title of my playli...

Casual Listener

Hello,  About 3 to 4 years ago i created a playlist, meant only for personal use, with selected songs that hit the charts in 2019 - 2020. I thought no-one could see this playlist, until last we...

michaeldegraeve4

Casual Listener

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked Songs thumbnail/song title not matching actual song on one particular device

PlanPremium FamilyCountryUKDeviceAmazon 4K Firestick/Samsung Android/Desktop browserOperating System My Question or IssueI have 512 Liked Songs in my sub account (part of a Family Premium account) copied and re-liked from my partners account which pa...

Casual Listener

Plan Premium Family Country UK Device Amazon 4K Firestick/Samsung Android/Desktop browser Operating System     My Question or Issue I have 512 Liked Songs in my sub account (part ...

OscarDC

Moderator

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

I can't seem to actually listen to music or podcasts

I open an album, but it tells me it's empty. I open a podcast, it tells me there are no episodes, old or new

Visitor

I open an album, but it tells me it's empty. I open a podcast, it tells me there are no episodes, old or new

Amay

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

my playlist disappeared

i logged into my account and all of my playlists are gone

Visitor

i logged into my account and all of my playlists are gone

Amay

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook listening time used up after just 25 minutes

PlanPremiumCountryUK DeviceSamsung Galaxy A series phoneOperating SystemAndroid My Question or IssueFrustratingly the 15 hours of audiobook listening time included with my Premium subscription was used up in just 25 minutes of listening to 2 chapters...

Newbie

Plan Premium Country UK   Device Samsung Galaxy A series phone Operating System Android   My Question or Issue Frustratingly the 15 hours of audiobook listening time included wit...

Ivelina

Moderator

1303 Views

3 replies

1 likes

  • 1303 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Recover offline files from PC

PlanPremiumCountryUKDevicePC, iPhone 11Operating SystemWindows 11 Pro, iOS 17My Question or IssueI lost certain MP3 files on my PC and I'm unable to listen them using the desktop app. I can listen to them on my iPhone, but I am wondering if there is ...

Regular

Plan Premium Country UK Device PC, iPhone 11 Operating System Windows 11 Pro, iOS 17 My Question or Issue I lost certain MP3 files on my PC and I'm unable to listen them using the desktop ap...

Ivelina

Moderator

1903 Views

5 replies

0 likes

  • 1903 Views
  • 5 replies
  • 0 likes

Solved!! 'Made For You' Hub disappeared

In the past, I could navigate to all the made for you playlists and mixes by going to the search page on desktop or my phone, and then by tapping one of the tiles called 'Made For You'. This hub would show all the made for you playlists and mixes, in...

Casual Listener

In the past, I could navigate to all the made for you playlists and mixes by going to the search page on desktop or my phone, and then by tapping one of the tiles called 'Made For You'.  This hu...

Deejay_Hazy

Regular

1859 Views

8 replies

1 likes

  • 1859 Views
  • 8 replies
  • 1 likes

Daily mixes, Discover Weekly & Release Radar have all disappeared from my 'new' home screen

PlanPremiumCountryAustraliaDeviceMacOs Desktop AppOperating SystemMac My Question or IssueSo I fired up Spotify today and one of my most used features (Daily Mix / Release Radar / Discover Weekly) has completely disappeared, to be replaced by MORE pu...

Regular

  Plan Premium Country Australia Device MacOs Desktop App Operating System Mac   My Question or Issue So I fired up Spotify today and one of my most used features (Daily Mix / Re...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: Is there a way to browse an artist by album only-without the track list

"I'd like to look at Spotify's catalog by artist without having to see all the track info in the initial search. I like to listen to whole albums and would like to browse by cover or list of albums. Rhapsody works this way and I found it more conveni...

Newbie

"I'd like to look at Spotify's catalog by artist without having to see all the track info in the initial search. I like to listen to whole albums and would like to browse by cover or list of albums. ...

Yordan

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random skipping songs in my playlist like I don't have premium, and I DO!

I have this issue for some time right now. When I play music from some playlist/album the queue gets messed up. Spotify plays the songs in some random shuffled order. It's not following the order that's been set up by default.

Regular

I have this issue for some time right now. When I play music from some playlist/album the queue gets messed up. Spotify plays the songs in some random shuffled order. It's not following the order tha...

Not applicable

2389 Views

10 replies

1 likes

  • 2389 Views
  • 10 replies
  • 1 likes

Solved!! Can you change visibility of profile sections?

Hi, I was wondering if there is a way to change the visibility of both the sections:- Top artists this month- Top tracks this monthon your profile from being only visible to yourself, to everyone. Thanks EDIT : Sorry for accidentally posting this in ...

Casual Listener

Hi,   I was wondering if there is a way to change the visibility of both the sections: - Top artists this month - Top tracks this month on your profile from being only visible to yourself, ...

AdamDamon

Spotify Star

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local file song play on phone, but when switched to play the music on PC only this song dont play

Plan:PremiumCountry~blank~DeviceiPhone 15, Windows PCOperating SystemWindows 10, IOS 17.6.1 My Question or Issueyes, i have the song on pc, yes i have it connected. this isnt supposed to happen so im really confused. i love this song and its annoying...

Casual Listener

Plan: Premium Country ~blank~ Device iPhone 15, Windows PC Operating System Windows 10, IOS 17.6.1   My Question or Issue yes, i have the song on pc, yes i have it connected. this...

Susan_GP

Moderator

482 Views

3 replies

0 likes

  • 482 Views
  • 3 replies
  • 0 likes

Superuser Contribution Finding new music!!

I LOVE my spotify and listen to it every day BUT I am struggling to find different music to listen to..... all the playlists that are found are 'shuffles' of music I have already listened too! I can't seem to find other playlists to expand my listeni...

Visitor

I LOVE my spotify and listen to it every day BUT I am struggling to find different music to listen to..... all the playlists that are found are 'shuffles' of music I have already listened too! I can'...

Michal22

Regular

1981 Views

5 replies

0 likes

  • 1981 Views
  • 5 replies
  • 0 likes

Stop recommending of Playlists (not just songs)

PlanPremiumCountryCanadaDeviceSamsungOperating System My Question or IssueIt was annoying enough when Spotify was giving me songs in my playlist that I didn't want, now they're actually adding entire playlists to the recommendations. Any way to make ...

Visitor

Plan Premium Country Canada Device Samsung Operating System     My Question or Issue It was annoying enough when Spotify was giving me songs in my playlist that I didn't want, now...

ribezaz

Spotify Star

290 Views

1 replies

1 likes

  • 290 Views
  • 1 replies
  • 1 likes