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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302101 Views

96 replies

91 likes

  • 302101 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165224 Views

238 replies

44 likes

  • 165224 Views
  • 238 replies
  • 44 likes

Superuser Contribution Daily Mix #1 suddenly replaced with very old songs

Plan: FamilyCountry: USADevice: PCOperating System: Linux My Daily Mix #1 today was suddenly replaced with songs from the 50's and 60's (see screenshots). My liked songs and artists are all from the last 5 years and pop/alternative. My Daily Mix #2 w...

Casual Listener

Plan: Family Country: USA Device: PC Operating System: Linux   My Daily Mix #1 today was suddenly replaced with songs from the 50's and 60's (see screenshots).  My liked songs ...

AlejaR

Moderator

606 Views

5 replies

0 likes

  • 606 Views
  • 5 replies
  • 0 likes

Solved!! Re-download tracks in higher quality

PlanPremiumCountryUKDeviceDesktop PC and Galaxy S22Operating System My Question or IssueI have Spotify on My PC. I then put the App on my Galaxy S22 phone and I think the tracks / albums synced across.I remember pressing the download on the tracks on...

Casual Listener

Plan Premium Country UK Device Desktop PC and Galaxy S22 Operating System     My Question or Issue I have Spotify on My PC. I then put the App on my Galaxy S22 phone and I think t...

Luan

Spotify Star

7302 Views

3 replies

0 likes

  • 7302 Views
  • 3 replies
  • 0 likes

Superuser Contribution How automatically add song to a playlist

Hello everyone,Spotify recently added a new option with the little plus (down right when you're listening to a song), and when you click on it it adds it to a playlist. The problem is that, personally, it adds it to my favorites. How can I manage for...

Visitor

Hello everyone, Spotify recently added a new option with the little plus (down right when you're listening to a song), and when you click on it it adds it to a playlist. The problem is that, persona...

kkobii

Newbie

11282 Views

5 replies

0 likes

  • 11282 Views
  • 5 replies
  • 0 likes

Why is a song on my playlist is suddenly greyed out?

I was able to play this song not even 24 hours ago. I cannot find any information too why its now unavailable. Since it was available in my country originally. Also, an acoustic version of the song is still available.

Newbie

I was able to play this song not even 24 hours ago. I cannot find any information too why its now unavailable. Since it was available in my country originally. Also, an acoustic version of the song i...

daniel1979

Visitor

8924 Views

8 replies

0 likes

  • 8924 Views
  • 8 replies
  • 0 likes

Superuser Contribution Why did my DJ suddenly change dramatically?

A couple of weeks ago I removed most of my playlists in favor of following all of the artists I like. When I did this, my DJ seems to choose what to play either using editor picks or using my age (typically sets from the 90s and 00s). Does the DJ not...

Regular

A couple of weeks ago I removed most of my playlists in favor of following all of the artists I like. When I did this, my DJ seems to choose what to play either using editor picks or using my age (ty...

Dwhite528

Newbie

576 Views

2 replies

1 likes

  • 576 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify liked songs filter genre not showing

Upgraded to premium recently.I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recently liked songs gwhen I have over 1.4k I have restarted the phone, downloaded all of the...

Casual Listener

 Upgraded to premium recently.I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recently liked songs gwhen I have ov...

Tirouven

Visitor

1003 Views

3 replies

1 likes

  • 1003 Views
  • 3 replies
  • 1 likes

Superuser Contribution Smart shuffle not letting me add songs

Whenever I put on smart shuffle and it recommends a song I like it won’t let me add the song to the playlist I’m listening to and it also feels like when smart shuffle it plays all of the songs in the same order as the last time I was using smart shu...

Visitor

Whenever I put on smart shuffle and it recommends a song I like it won’t let me add the song to the playlist I’m listening to and it also feels like when smart shuffle it plays all of the songs in th...

nikkileemar

Newbie

658 Views

4 replies

0 likes

  • 658 Views
  • 4 replies
  • 0 likes

Superuser Contribution App not showing local files

PlanPremiumCountryUKDeviceSamsung galaxy A53 5GOperating SystemAndroid version 14 My Question or IssueI noticed that it didn't seem like my local files had synced in some time and when I clicked on a local file to play it wouldn't. I turned the featu...

Visitor

Plan Premium Country UK Device Samsung galaxy A53 5G Operating System Android version 14   My Question or Issue I noticed that it didn't seem like my local files had synced in some tim...

Ivelina

Moderator

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I hearing songs I don't like that aren't on my playlist I selected.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

565 Views

4 replies

1 likes

  • 565 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Lyrics Language Selection

I think it would be awesome if we could select the translation language between English and the local language for non-English songs, and translate English songs to the local language only. Example:When I listen to a song in English, it gets translat...

Casual Listener

I think it would be awesome if we could select the translation language between English and the local language for non-English songs, and translate English songs to the local language only.   ...

31hv6m2otrcl7l5rmqbg

Visitor

5222 Views

3 replies

0 likes

  • 5222 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloads are gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Phone was damaged and I had to have it replaced so when I tried to play my music thousands...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My Phon...

Ivelina

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps removing songs from my Playlists

PlanPremiumCountryGermany DeviceiPhone 14Operating SystemIos My Question or IssueWhy does spotify keep on removing songs from my playlist, even though they are still online. During the last week 200 Songs have been taken out of my playlist. And spoti...

Newbie

Plan Premium Country Germany   Device iPhone 14 Operating System Ios   My Question or Issue Why does spotify keep on removing songs from my playlist, even though they are still o...

Eni

Moderator

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Empty songs files

Hi everyone I have a problem with my library, I have a list of “empty songs”. I cannot delete them and I cannot know which kind of song they are, title or artist. also when i play the playlist it skips some songs like they are not there. thanks for y...

Casual Listener

Hi everyone  I have a problem with my library, I have a list of “empty songs”.  I cannot delete them and I cannot know which kind of song they are, title or artist.  also when i pla...

Ivelina

Moderator

433 Views

3 replies

0 likes

  • 433 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reverse Sorting Liked Songs Playlist

I have Spotify premium and on desktop my liked songs playlist is fine. However on my iPhone, it is sorted with newest at the top and oldest at the bottom. I can't find a way to reverse this order and it is really bugging me. If anyone has a fix pleas...

Visitor

I have Spotify premium and on desktop my liked songs playlist is fine. However on my iPhone, it is sorted with newest at the top and oldest at the bottom. I can't find a way to reverse this order and...

MartinT

Spotify Legend

1331 Views

1 replies

0 likes

  • 1331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Playlist won't load

I have this problem but the playlist is downloaded on my phone and I don't want to re-download the playlist since I don't have internet is there any solutions?

Newbie

I have this problem but the playlist is downloaded on my phone and I don't want to re-download the playlist since I don't have internet is there any solutions?

Susan_GP

Moderator

184 Views

1 replies

0 likes

  • 184 Views
  • 1 replies
  • 0 likes

Spotify liked playlist in library appears as grey with the name "Playlist·"

A playlist that I liked and added to my library no longer lets me listen to it or access it. It appears as a gray box with a music note that looks like a pair of headphones in the middle and is named "Playlist·" and not the name it originally was. wh...

Newbie

A playlist that I liked and added to my library no longer lets me listen to it or access it. It appears as a gray box with a music note that looks like a pair of headphones in the middle and is named...

Amay

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ song selection

Most of the songs that the DJ plays are good choices, but they are very limited, where most of the songs it'll play are songs that have been released in the last few years. Even the "from your past" sets tend to only really play songs that were extre...

Visitor

Most of the songs that the DJ plays are good choices, but they are very limited, where most of the songs it'll play are songs that have been released in the last few years. Even the "from your past" ...

Maria

Moderator

805 Views

3 replies

1 likes

AI DJ
DJ
Your Library
  • 805 Views
  • 3 replies
  • 1 likes

Create Playlist

I has created a playlist that my girlfriend can add songs we both love. But the problem is that the playlist I created only permit her as viewer, not a contributor, she can not add songs to my playlist. Can anyone here help me?

Visitor

I has created a playlist that my girlfriend can add songs we both love. But the problem is that the playlist I created only permit her as viewer, not a contributor, she can not add songs to my playli...

PvP1

Roadie

418 Views

1 replies

1 likes

  • 418 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files not working in "Favorites" list

PlanPremiumCountry DeviceSamsung S20+Operating SystemAndroid My Question or IssueI have improted a local file. However since recently it doesnt seem to work in my "favorites" list. In all of my other playlists I can play the song. I had a file in my ...

Casual Listener

Plan Premium Country   Device Samsung S20+ Operating System Android   My Question or Issue I have improted a local file. However since recently it doesnt seem to work in my "favor...

dan_pawlak

Visitor

9284 Views

38 replies

4 likes

  • 9284 Views
  • 38 replies
  • 4 likes