Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • Inudesu
  • Roadie
  • 40748 Views
  • 624 replies
  • 31 likes
  • 40748 Views
  • 624 replies
  • 31 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • xandaar
  • Casual Listener
  • 61962 Views
  • 467 replies
  • 22 likes
  • 61962 Views
  • 467 replies
  • 22 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This change w...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1449 Views
  • 1 replies
  • 2 likes
  • 1449 Views
  • 1 replies
  • 2 likes

Superuser Contribution Songs appear more than once on Top Tracks this Month

I noticed that some songs appear more than once on my Top Tracks this Month. I'm sure that it's because they get re-released under new single albums but I was wondering if there could be a fix for this? Also, could this happen on Spotify Wrapped's To...

  • Newbie
  • I noticed that some songs appear more than once on my Top Tracks this Month. I'm sure that it's because they get re-released under new single albums but I was wondering if there could be a fix for th...
  • AlejaR
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • Spotify Wrapped
    Top Tracks this Month
  • 97 Views
  • 1 replies
  • 0 likes

Where did shuffle play go?

I am not able to shuffle play my songs. The shuffle and the play button have been separated. Why? WHHYYYY I WANT TO RANDOMIZE THE SONGS AS I WAS ABLE TO BEFORE. WHY IS THE SHUFFLE PLAY NOT AVAILABLE NOW.? GIVE IT BACK OR I'M GONNA HAVE TO CANCEL MY P...

  • Newbie
  • I am not able to shuffle play my songs. The shuffle and the play button have been separated. Why? WHHYYYY I WANT TO RANDOMIZE THE SONGS AS I WAS ABLE TO BEFORE. WHY IS THE SHUFFLE PLAY NOT AVAILABLE ...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play songs from artists or albums unless they're in my playlists

PlanPremiumCountryUSADeviceDell PrecisionOperating SystemWindows 10 My Question or IssueI can't play any songs from an artist's profile or from any albums, singles, or EPs, unless the song is in one of my playlists. When I click to play any song, the...

willo2_0-1663550836944.png
  • Newbie
  • Plan Premium Country USA Device Dell Precision Operating System Windows 10   My Question or Issue I can't play any songs from an artist's profile or from any albums, singles, or EPs, u...
  • AlejaR
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank Search Screen/Nothing Under Browse All

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 16 My Question or IssueWhenever I go to the search tab, the area underneath is completely blank. I used to be able to access different genre playlists and such underneath, but now ever...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 16   My Question or Issue Whenever I go to the search tab, the area underneath is completely blank. I used to b...
  • Lyubka
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing folders

I recently discovered that 2 folders containing perhaps 200 playlists simply disappeared along with the contents.Planduo with only one account affectedCountry us Devicewin 1, macbook airOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Quest...

  • Visitor
  • I recently discovered that 2 folders containing perhaps 200 playlists simply disappeared along with the contents. Plan duo with only one account affected Country  us   Device win 1, ...
  • Kiril
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution All streaming content goes completely random after the 1st song since uploading new Apple IOS.

PlanPremiumCountryUSA DeviceIPhone 12Operating System(iOS 16 My Question or Issuesince the IOS update all my playlists and podcasts randomly jump to different contentafter playing one song or episode. I’ve turned off all settings that would allow thi...

  • Newbie
  • Plan Premium Country USA   Device IPhone 12 Operating System (iOS 16   My Question or Issue since the IOS update all my playlists and podcasts randomly jump to different content ...
  • Dian
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download streaming history

PlanStudent PremiumCountryUnited States I requested my streaming history a couple of weeks ago. However, the streaming data only went back to mid-2021 when I have had this account since the mid-2010s. I was wondering if I possibly did something wrong...

  • Newbie
  • Plan Student Premium Country United States   I requested my streaming history a couple of weeks ago. However, the streaming data only went back to mid-2021 when I have had this account sinc...
  • Lyubka
  • Moderator
  • 565 Views
  • 1 replies
  • 1 likes
  • 565 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android locally downloaded files not displaying

Hi,I am a premium user in the UK.I have an S9 with V10 Android OSI play in a band, I have MP3 recordings that I have downloaded from google drive into my downloads folder on my mobile. I want to be able to add those downloaded MP3s to a playlist so I...

  • Visitor
  • Hi, I am a premium user in the UK. I have an S9 with V10 Android OS I play in a band, I have MP3 recordings that I have downloaded from google drive into my downloads folder on my mobile. I want t...
  • Dian
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't transfer liked songs to a playlist

Today I reached the 10k song limit on my main playlist and decide I wanted to transfer that playlist onto my liked songs so I could continue adding new music as much as I wanted. However, I still wanted to save the 4000 songs I'd added to my liked so...

  • Newbie
  • Today I reached the 10k song limit on my main playlist and decide I wanted to transfer that playlist onto my liked songs so I could continue adding new music as much as I wanted. However, I still wan...
  • Dian
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add songs to playlist

On the web and on my computer I have a playlist. The playlists contains 44 ABBA songs. All works.On my iPhone I do not see this specific playlist. Even more, I cannot create a playlist of ABBA songs on my iPhone.How is it possible that I cannot see/d...

  • Casual Listener
  • On the web and on my computer I have a playlist. The playlists contains 44 ABBA songs. All works. On my iPhone I do not see this specific playlist. Even more, I cannot create a playlist of ABBA song...
  • Alex
  • Moderator
  • 159 Views
  • 5 replies
  • 0 likes
  • 159 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I delete duplicate favourites without loosing the original song/song's position?

Plan: Premium, UKDevice: Mainly iPhone 7Operating System: iOS 15.3.1 I've had Spotify premium for about 3 years now and I use my favourites to store, well, my favourite songs. It's quite important to me that I can also see the dates that they were sa...

  • Casual Listener
  • Plan: Premium, UK Device: Mainly iPhone 7 Operating System: iOS 15.3.1   I've had Spotify premium for about 3 years now and I use my favourites to store, well, my favourite songs. ...
  • Dian
  • Moderator
  • 335 Views
  • 5 replies
  • 0 likes
  • confusing
    favourites
    favourites playlist
    liked songs
    unexplained edits to favourites
  • 335 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can I make my liked songs a playlist

I have liked a huge amount of songsand would like to make them a single playlistIs this possible?

  • Music Fan
  • I have liked a huge amount of songs and would like to make them a single playlist Is this possible?
  • OscarDC
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files skip/won't play

PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 15.1 My Question or IssueI've been wrestling with an issue that pops up when I try to sync local files from my computer to my phone, and I've browsed thread after thread on similar problems and t...

  • Casual Listener
  • Plan Premium Country US Device iPhone XR Operating System iOS 15.1   My Question or Issue I've been wrestling with an issue that pops up when I try to sync local files from my computer...
  • OscarDC
  • Moderator
  • 2109 Views
  • 13 replies
  • 3 likes
  • 2109 Views
  • 13 replies
  • 3 likes

Superuser Contribution Spotify is keep removing the name, description and picture of my playlist!

PlanPremiumDeviceiPhone 13 Pro MaxOperating SystemWindows 10 My Question or IssueI have a popular playlist with high followers. My playlist's name, description and picture are constantly being deleted. I fix it but it gets deleted over and over again...

  • Newbie
  • Plan Premium Device iPhone 13 Pro Max Operating System Windows 10   My Question or Issue I have a popular playlist with high followers. My playlist's name, description and picture are co...
  • SimonYamaii
  • Casual Listener
  • 237 Views
  • 6 replies
  • 0 likes
  • 237 Views
  • 6 replies
  • 0 likes

Superuser Contribution Scroll bar is gone

PlanPremium studentCountryUSDevicePixel 5Operating SystemAndroid 12/13 My Question or IssueMy scroll bar has disappeared, so I can't quickly get to a song and the middle or bottom of the list. I updated Spotify, and I tried restarting the app but it'...

  • Visitor
  • Plan Premium student Country US Device Pixel 5 Operating System Android 12/13   My Question or Issue My scroll bar has disappeared, so I can't quickly get to a song and the middle or b...
  • Kiril
  • Moderator
  • 173 Views
  • 1 replies
  • 2 likes
  • 173 Views
  • 1 replies
  • 2 likes

Some musics on my playlist don´t play

I have a playlist with my music creations already registered, but two of these muscis appear on the playlist but can´t play.

  • Visitor
  • I have a playlist with my music creations already registered, but two of these muscis appear on the playlist but can´t play.  
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Solved!! duplicate songs

Is there an easier way to get rid of duplicate song picks in our lists?

  • Music Fan
  • Is there an easier way to  get rid of duplicate song picks in our lists?
  • Amayy
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Liked song not found on Spotify

There are a number of songs I can not find on Spotify.Is there any method of importing from a CD to my spotify liked list?

  • Music Fan
  • There are a number of songs I can not find on Spotify. Is there any method of importing from a CD to my spotify liked list?
  • Amayy
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Use app With Spotify

Hello,I ´ m a professionnal musician and I use « Amazing Slow Downer » with my premium spotify.this app permits to listen music, change the pitch, slowing tempos etc...since the 1st september, I did nothing but my playlists from spotify has disappear...

  • Visitor
  • Hello, I ´ m a professionnal musician and I use « Amazing Slow Downer » with my premium spotify. this app permits to listen music, change the pitch, slowing tempos etc... since the 1st september, ...
  • Yordan
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes