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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38007 Views

41 replies

10 likes

  • 38007 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103521 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1349 Views

0 replies

0 likes

iOS
  • 1349 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299441 Views

61 replies

16 likes

  • 299441 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126198 Views

19 replies

38 likes

  • 126198 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution I Uploaded my songs but cant see them in phone

i uploaded my songs as i said, i put them in my local files folder then to my playlist. it is looking ok on my pc but not on my iphone, i cant see the tracks on the phone any solution ?

Casual Listener

i uploaded my songs as i said, i put them in my local files folder then to my playlist. it is looking ok on my pc but not on my iphone, i cant see the tracks on the phone any solution ?

Dian

Spotify Legend

3195 Views

5 replies

0 likes

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  • 5 replies
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IOS redirect another app problem

Multiple iOS applications are registered to the developer dashboard with a single developer account. I activate spotify in any of the applications, but when redirecting, it redirects from other applications to the most recently installed application ...

Casual Listener

Multiple iOS applications are registered to the developer dashboard with a single developer account. I activate spotify in any of the applications, but when redirecting, it redirects from other appli...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Superuser Contribution What's up with this new Home screen?

Whats up with the new home screen being random playlist? Its really bad, can I change it back?

Gig Goer

Whats up with the new home screen being random playlist? Its really bad, can I change it back?

SolarMedia

Music Fan

243215 Views

1005 replies

699 likes

iOS
  • 243215 Views
  • 1005 replies
  • 699 likes

Superuser Contribution Queue broken

I cannot listen to or see at all certain songs that I add to queue. I have no restrictions and I can listen to and see them in queue just fine on my computer. Sometimes whole albums go missing, sometimes only a certain artist is missing, sometimes ju...

Casual Listener

I cannot listen to or see at all certain songs that I add to queue. I have no restrictions and I can listen to and see them in queue just fine on my computer. Sometimes whole albums go missing, somet...

Yordan

Moderator

1739 Views

3 replies

0 likes

  • 1739 Views
  • 3 replies
  • 0 likes

Superuser Contribution Repeat ads

I’ve had the same ad play 20 times disliking it each time and still getting it. So is the dislike button broken? PlanFreeCountryUsaDeviceiPhone 8 +

Casual Listener

I’ve had the same ad play 20 times disliking it each time and still getting it. So is the dislike button broken?  Plan Free Country Usa Device iPhone 8 +

MihailY

Moderator

742 Views

4 replies

0 likes

  • 742 Views
  • 4 replies
  • 0 likes

Solved!! Playlist title no longer shows up in song view

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 15.5 My Question or IssueI don't know if this UI is being A/B tested or if it's a new UI that's being slowly rolled out, but I can't stand it. The playlist title no longer shows up at the to...

Casual Listener

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 15.5   My Question or Issue I don't know if this UI is being A/B tested or if it's a new UI that's being slowly rolle...

MattSuda

Spotify Star

4306 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Correct Album Title But the Song Name is Wrong

I don’t know if this is a bug on my phone or not but if you go to this album:Album: You suck - SingleArtist: Abigail BreslinThe only track is supposed to be You Suck by Abigail Breslin which is what I hear on my speakers but on the app, the song is c...

Visitor

I don’t know if this is a bug on my phone or not but if you go to this album: Album: You suck - Single Artist: Abigail Breslin The only track is supposed to be You Suck by Abigail Breslin whic...

MihailY

Moderator

660 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Mobile app does not scrobble to last.fm over mobile data

I have an iPhone 12 using iOS 16.4.1 and my network is 3 (UK). I have noticed when using the Spotify app, it does not scrobble tracks to my connected last.fm account when using mobile data. It does scrobble over Wi-Fi and also when using the web play...

Visitor

I have an iPhone 12 using iOS 16.4.1 and my network is 3 (UK). I have noticed when using the Spotify app, it does not scrobble tracks to my connected last.fm account when using mobile data. It does s...

Alex

Spotify Legend

774 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify will only play songs from my Liked playlist

I can play songs from an album, but if I try to play a song from my playlist, Spotify just plays the next song from the Liked Songs playlist. Tap another song in another playlist, and it skips ahead in the Liked Songs playlist.Running Spotify in the ...

Visitor

I can play songs from an album, but if I try to play a song from my playlist, Spotify just plays the next song from the Liked Songs playlist. Tap another song in another playlist, and it skips ahead ...

MihailY

Moderator

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad Spotify crashes when I play a song and minimize the app

I recently updated my ipad to 16.4.1. If I play a song on Spotify, and close the app to keep the song playing in the background, the song ki dal sputters out and the app crashes. I have tried a clean reinstall and same thing keeps happening.

Gig Goer

I recently updated my ipad to 16.4.1. If I play a song on Spotify, and close the app to keep the song playing in the background, the song ki dal sputters out and the app crashes. I have tried a clean...

MihailY

Moderator

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t search downloads when not connected to internet & offline mode is off

The search page gets stuck loading when you try to search for downloaded music, you’re not on a network and the app is not set to offline. You can work around it by setting the app to offline temporarily, but that’s not a permanent solution since you...

Casual Listener

The search page gets stuck loading when you try to search for downloaded music, you’re not on a network and the app is not set to offline. You can work around it by setting the app to offline tempora...

jacquesvfd

Casual Listener

3111 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution I can't use one of my friend's playlists anymore. It's public.

Suddenly I can't use a playlist I used to use all of the time. It's public. My other friend can still use it. I deleted it and re-added it. My friend made me a collaborator. I still can't use it. What should I/he do?

Newbie

Suddenly I can't use a playlist I used to use all of the time. It's public. My other friend can still use it. I deleted it and re-added it. My friend made me a collaborator. I still can't use it. Wha...

MihailY

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone calls won't come in while playing Spotify

I've had two incidents with this. I'll be listening to music on Spotify then I'll get a notification of a voicemail. But I never heard a call come in.

Casual Listener

I've had two incidents with this. I'll be listening to music on Spotify then I'll get a notification of a voicemail. But I never heard a call come in.

MihailY

Moderator

8155 Views

11 replies

2 likes

  • 8155 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Can't Add More Local Files

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 16.4.1Spotify 8.8.24.312My Question or IssueAll of the local files I have uploaded so far still work and I can play them on my pc and my iPhone, but Spotify won't let me downlo...

Casual Listener

Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 16.4.1 Spotify 8.8.24.312 My Question or Issue All of the local files I have uploaded so far still work and ...

Kiril

Moderator

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Download button not showing

PlanPremiumCountryUnited Kingdom Device(iPhone 14)Operating System(iOS 16.1.1.) My Question or IssueThe download button is not showing and I’m not able to add songs to my library to listen to offline. I have tried restarting my phone, reinstalling th...

Newbie

Plan Premium Country United Kingdom  Device (iPhone 14) Operating System (iOS 16.1.1.)   My Question or Issue The download button is not showing and I’m not able to add songs to m...

Prague

Community Legend

1198 Views

1 replies

1 likes

  • 1198 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sorting starred

Yesterday Tuesday April 11, 2023 my starred list was alphabetically sorted even after I added new songs. This morning I went to play my starred playlist where I left off but it was all messed up. How can I fix it back to the way it was

Visitor

Yesterday Tuesday April 11, 2023 my starred list was alphabetically sorted even after I added new songs. This morning  I went to play my starred playlist where I left off but it was all messed u...

Eni

Moderator

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

[Premium user] iOS app prompting me with voting adverts on the Home Screen

Today, I’ve noticed that when I open the Spotify app I’m getting prompts to register to vote. I don’t really understand why these are popping up as I’m a premium user.

Newbie

Today, I’ve noticed that when I open the Spotify app I’m getting prompts to register to vote. I don’t really understand why these are popping up as I’m a premium user.

484 Views

0 replies

1 likes

  • 484 Views
  • 0 replies
  • 1 likes

Superuser Contribution last ios 16 updates + carplay error

Hi, with last ios 16 upd I'm having random problems to play contents. I mean, In some podcast sometimes appears a message "El contenido no está disponible" (content is not available). It sound strange becuase I'm suscribed to these podcast from a lon...

Casual Listener

Hi, with last ios 16 upd I'm having random problems to play contents. I mean, In some podcast sometimes appears a message "El contenido no está disponible" (content is not available). It sound strang...

MihailY

Moderator

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is Spotify using internet to play the music for downloaded songs?

At work, I can not use the office internet to play music or video. I would like to use spotify on my phone. I have several libraries downloaded, so I am wondering : if I am connected to internet and playing downloaded songs, will spotify use internet...

Casual Listener

At work, I can not use the office internet to play music or video. I would like to use spotify on my phone. I have several libraries downloaded, so I am wondering : if I am connected to internet and ...

Reureuil

Casual Listener

3699 Views

2 replies

0 likes

  • 3699 Views
  • 2 replies
  • 0 likes

An error occured, please try again

I have searched the help files and there does not appear to be a definitive answer to this issue which seems to keep popping up. I have tried ALL the options suggested from hard resets, clean installs, disconnecting and signing out of all devices, et...

Newbie

I have searched the help files and there does not appear to be a definitive answer to this issue which seems to keep popping up. I have tried ALL the options suggested from hard resets, clean install...

abhinav4

Visitor

896 Views

1 replies

1 likes

  • 896 Views
  • 1 replies
  • 1 likes