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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37371 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103029 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1318 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299281 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126081 Views

19 replies

38 likes

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All Songs deleted!!!

Hello, I just wanted to use my iPod as Spotify offered my to sync with it as I connected it. However it didn't work at all and the most important thing is that it told me to backup all my stuff but in DELETED EVERYTHING!!!!!!!!! Now my iPod is just c...

Casual Listener

Hello,   I just wanted to use my iPod as Spotify offered my to sync with it as I connected it. However it didn't work at all and the most important thing is that it told me to backup all my ...

751 Views

0 replies

1 likes

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iPad: support syncing folders

Hi, Is it me, or whole folders cannot be synched in one go in the new iPad app? In the iphone version this was possible, but now it seems like I have to go into each one of the playlists inside a folder to select that I want to enable offline mode fo...

Casual Listener

Hi, Is it me, or whole folders cannot be synched in one go in the new iPad app? In the iphone version this was possible, but now it seems like I have to go into each one of the playlists inside a fol...

laglj

Newbie

419 Views

1 replies

0 likes

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iPhone doesn't show up under 'Devices'

I used to use my iPhone 4 with Spotify, and it worked great. A couple months ago I got the iPhone 5 and after setting it all up I found it would not show up under Devices in Spotify while plugged into USB. I do not have a wireless router here (bit of...

Visitor

I used to use my iPhone 4 with Spotify, and it worked great. A couple months ago I got the iPhone 5 and after setting it all up I found it would not show up under Devices in Spotify while plugged int...

839 Views

0 replies

0 likes

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premium does'nt work aftet changing iphone

Hi, My account is gabriel.ansel and since I changed my iphone my premium account is not recognized on my mobile (although it is on my computer...) Can you help me ? Gabriel

Casual Listener

Hi,   My account is gabriel.ansel and since I changed my iphone my premium account is not recognized on my mobile (although it is on my computer...)   Can you help me ? Gabriel ...

Peter__

Community Legend

357 Views

3 replies

0 likes

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Solved!! Iphone

Hi, I have had the Spotify free account for some time now. I just got the Iphone 4S for Christmas so I bought Spotify Premium because it is the easiest way for me to listen to music on my Iphone. My problem is that the premium account is working on m...

Casual Listener

Hi,   I have had the Spotify free account for some time now. I just got the Iphone 4S for Christmas so I bought Spotify Premium because it is the easiest way for me to listen to music on my ...

Peter__

Community Legend

753 Views

4 replies

0 likes

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Solved!! Problems with premium

I have premium now but I paid while I was still on the free trial. Now on the top of my phone it says: Spotify premium trial has ended. But I paid for it and can still stream the music and everything. I just wast the message at the top to go away. Pl...

Casual Listener

I have premium now but I paid while I was still on the free trial. Now on the top of my phone it says: Spotify premium trial has ended. But I paid for it and can still stream the music and everything...

Peter__

Community Legend

627 Views

4 replies

0 likes

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Using spotify repeatedly on two devices?

To my understanding, the Premium subscription allows for multiple devices to be used with the account. I.e computer, iphone, ipad etc. But when im listening to music on my iphone in my room, and my brother borrows my ipad and tries to listen to music...

Casual Listener

To my understanding, the Premium subscription allows for multiple devices to be used with the account. I.e computer, iphone, ipad etc. But when im listening to music on my iphone in my room, and...

Peter__

Community Legend

531 Views

1 replies

0 likes

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Premium account only syncing local files

I have a premium account and an up to date iphone 5, but the app will only sync local files. Thanks in advance for the help!

Newbie

I have a premium account and an up to date iphone 5, but the app will only sync local files. Thanks in advance for the help!

David

Spotify Legend

447 Views

1 replies

0 likes

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  • 1 replies
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Music on spotify app on iPhone different to my library?

I have put some Oasis CD's on to my iTunes and it works on iTunes and it alsoworks on my spotify on my PC. But when I try and play Oasis on my spotify app on my phone, it either plays an instrumental version or doesnt play anything? What is going on?

Regular

I have put some Oasis CD's on to my iTunes and it works on iTunes and it alsoworks on my spotify on my PC.   But when I try and play Oasis on my spotify app on my phone, it either plays an i...

amb543

Regular

712 Views

2 replies

0 likes

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CANNOT LOGIN IN WITH FACEBOOK

I CHANGED STATUS TO OFFLINE TO PLAY PLALIST IN CAR. NOW I CANNOT LOG IN WITH FACEBOOK TAKES ME BACK TO SPOTIFY ICON IN I-PHONE. HELP

Newbie

I CHANGED STATUS TO OFFLINE TO PLAY PLALIST IN CAR.  NOW I CANNOT LOG IN WITH FACEBOOK TAKES ME BACK TO SPOTIFY ICON IN I-PHONE. HELP

meahtenoha

Spotify

394 Views

1 replies

0 likes

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Local files synced to iPhone replaced with incorrect streaming versions?

Occasionally I do find an album that doesen't exist in the Spotify library. So I've ripped The Editors An End Has A Start CD in m4a using iTunes. I've aded it to Spotify. I've made a playlist out of it. I've ticked the checkmark on the playlist when ...

Music Fan

Occasionally I do find an album that doesen't exist in the Spotify library. So I've ripped The Editors An End Has A Start CD in m4a using iTunes. I've aded it to Spotify. I've made a playli...

amb543

Regular

750 Views

3 replies

0 likes

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Solved!! Rogue Empty Folder Refuses To Die, Crashes My Everything.

Woe unto ye, fellow Spotifyers. I come bearing word of a great bug which hath descended upon the lands of my people. A ravenous beast of the empty folder clan hath appeared near the bottom of my treasured playlists. The locals say that it came from t...

Casual Listener

Woe unto ye, fellow Spotifyers. I come bearing word of a great bug which hath descended upon the lands of my people. A ravenous beast of the empty folder clan hath appeared near the bottom of my trea...

rkrigney

Casual Listener

747 Views

2 replies

0 likes

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Download to offline available problems

New songs are no longer downloaded to my offline available playlist! How can this be

Newbie

New songs are no longer downloaded to my offline available playlist! How can this be

249 Views

0 replies

0 likes

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Premium Account does not update

Just purchased a Premium Account and it does not update on my App! Please help Ihave already logged out and in about a half dozen times. Help!

Newbie

Just purchased  a  Premium Account and it does not update on my App!  Please help Ihave already logged out and in about a half dozen times. Help!

Peter__

Community Legend

349 Views

1 replies

0 likes

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  • 1 replies
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problems getting premium to wprk on second device

I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the radio and tells me im not a premium member. Please he...

Casual Listener

I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the ra...

273 Views

0 replies

0 likes

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problem starting spotify on ipad in online mode

spotify closes down after a few seconds on ipad when trying online mode. I have a premium spotify. Offline mode doesn't give any problems

Newbie

spotify closes down after a few seconds on ipad when trying online mode. I have a premium spotify. Offline mode doesn't give any problems

263 Views

0 replies

0 likes

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Cant upgrade my iphone

Spotify says I have to upgrade and my iphone wont update. It is unlocked and jailbroken. Is there anyway I can get the app without upgrading? I just bought premium but if i cant use it on my phone will have to cancel. tkx

Newbie

Spotify says I have to upgrade and my iphone wont update. It is unlocked and jailbroken. Is there anyway I can get the app without upgrading? I just bought premium but if i cant use it on my phone wi...

Peter__

Community Legend

331 Views

1 replies

0 likes

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not syncing

hi everyonei have this problem where my music will sync on my laptop but not on my iphone 4. Does anyone know how to solve this?would be gratefull for any kind of help!

Newbie

hi everyone i have this problem where my music will sync on my laptop but not on my iphone 4. Does anyone know how to solve this? would be gratefull for any kind of help!

308 Views

0 replies

0 likes

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Premium is not working on iPhone

I just upgraded to a 3 month premium account, but my iphone still states I need to upgrade. Please help.

Regular

I just upgraded to a 3 month premium account, but my iphone still states I need to upgrade.  Please help.  

robcarper

Regular

422 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes