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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31028 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1047 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294003 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123903 Views

19 replies

38 likes

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Premium Account does not update

Just purchased a Premium Account and it does not update on my App! Please help Ihave already logged out and in about a half dozen times. Help!

Newbie

Just purchased  a  Premium Account and it does not update on my App!  Please help Ihave already logged out and in about a half dozen times. Help!

Peter__

Community Legend

322 Views

1 replies

0 likes

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problems getting premium to wprk on second device

I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the radio and tells me im not a premium member. Please he...

Casual Listener

I am trying to log into my account on 2 different devices and while they are both logged in. It only lets one of them have the premium abilities. On the second device it only lets me listen to the ra...

256 Views

0 replies

0 likes

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problem starting spotify on ipad in online mode

spotify closes down after a few seconds on ipad when trying online mode. I have a premium spotify. Offline mode doesn't give any problems

Newbie

spotify closes down after a few seconds on ipad when trying online mode. I have a premium spotify. Offline mode doesn't give any problems

243 Views

0 replies

0 likes

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Cant upgrade my iphone

Spotify says I have to upgrade and my iphone wont update. It is unlocked and jailbroken. Is there anyway I can get the app without upgrading? I just bought premium but if i cant use it on my phone will have to cancel. tkx

Newbie

Spotify says I have to upgrade and my iphone wont update. It is unlocked and jailbroken. Is there anyway I can get the app without upgrading? I just bought premium but if i cant use it on my phone wi...

Peter__

Community Legend

313 Views

1 replies

0 likes

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not syncing

hi everyonei have this problem where my music will sync on my laptop but not on my iphone 4. Does anyone know how to solve this?would be gratefull for any kind of help!

Newbie

hi everyone i have this problem where my music will sync on my laptop but not on my iphone 4. Does anyone know how to solve this? would be gratefull for any kind of help!

297 Views

0 replies

0 likes

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Premium is not working on iPhone

I just upgraded to a 3 month premium account, but my iphone still states I need to upgrade. Please help.

Regular

I just upgraded to a 3 month premium account, but my iphone still states I need to upgrade.  Please help.  

robcarper

Regular

385 Views

2 replies

0 likes

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iPod 4 - No Music

So, Spotify works fine... although... there is no sound coming from any songs. I've checked to see whether the global setting of the iPod is on volume and volume is just fine on iPod itself. Though nothing plays on Spotify via iPod. iPod is iPod 4.

Casual Listener

So, Spotify works fine...   although... there is no sound coming from any songs.   I've checked to see whether the global setting of the iPod is on volume and volume is just fine on...

272 Views

0 replies

0 likes

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Playlist

I have a the Spotify app in my computer and in my Ipad but the problem I can only listen to my playlist on my computer and not in my ipad on the go. Please Help and make it both ways.

Casual Listener

I have a the Spotify app in my computer and in my Ipad but the problem I can only listen to my playlist on my computer and not in my ipad on the go. Please Help and make it both ways.

Peter__

Community Legend

367 Views

1 replies

0 likes

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Premium upgrade

I got the free 30 days premium membership but Spotify says I still need a premium membership. I have logged in and out but it still does not let me stream music on my iPad. Please help. Not a good start!

Newbie

I got the free 30 days premium membership but Spotify says I still need a premium membership. I have logged in and out but it still does  not let me stream music on my iPad. Please help. Not a g...

Peter__

Community Legend

306 Views

1 replies

0 likes

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Playlist on iPod Touch Crashing Constantly - It's all NEW though!

I've just started using Spotify (about a week ago), signed up for all the whistles and bells. Bought a new iPod touch. So I was playing a playlist whilst connected to wifi today and Spotify just started cracking it. Stop, start, stop, start, stop, st...

Newbie

I've just started using Spotify (about a week ago), signed up for all the whistles and bells.  Bought a new iPod touch.    So I was playing a playlist whilst connected to wifi toda...

Peter__

Community Legend

408 Views

2 replies

0 likes

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Ipod sync replaces all music each time

Everytime I connect my Ipod to sync my offline music it asks to backup and erase my ipod and then proceeds tp download everything from scratch again....which takes ages, not sure what I am doing wrong ? Thanks Matt

Casual Listener

Everytime I  connect my Ipod to sync my offline music it asks to backup and erase my ipod and then proceeds tp download everything from scratch again....which takes ages, not sure what I &n...

313 Views

0 replies

0 likes

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Bug report for Slow WiFi Sync

Since the iOS WiFi issue still hasn't been resolved, I thought I'd try to quantify it and fill in the bug report template. I would really appreciate a response on this, since I'm burning through my data plan by syncing on LTE. Description Syncing pla...

Music Fan

Since the iOS WiFi issue still hasn't been resolved, I thought I'd try to quantify it and fill in the bug report template. I would really appreciate a response on this, since I'm burning through my d...

597 Views

0 replies

3 likes

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Syncing Offline

I have an iPhone 4s and i just got spotify premium. my tracks stop syncing offline after like 20 songs and i keep having to restart it and it stops again.. pleas fix this. i'm travelling and i need it.

Newbie

I have an iPhone 4s and i just got spotify premium. my tracks stop syncing offline after like 20 songs and i keep having to restart it and it stops again.. pleas fix this. i'm travelling and i need i...

332 Views

0 replies

0 likes

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Local Files taking up ALOT of space!

Is there a way to shrink the amount of space Local Files take up in the spotify app? Right now 10 songs = about 0.1 gb. Before in iTunes it would have been about half that much space. How can I save space?? Thanks!

Casual Listener

Is there a way to shrink the amount of space Local Files take up in the spotify app? Right now 10 songs = about 0.1 gb.  Before in iTunes it would have been about half that much space. How can I...

Peter__

Community Legend

550 Views

1 replies

0 likes

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Sort playlist by Added

Hey spotify, Can't you invent so playlists can be sorted by Added? Always when u add music the track places utself all the way down. Fix this?Thanks!

Newbie

Hey spotify, Can't you invent so playlists can be sorted by Added? Always when u add music the track places utself all the way down. Fix this? Thanks!

Peter__

Community Legend

390 Views

1 replies

1 likes

  • 390 Views
  • 1 replies
  • 1 likes

Reducing Memory Usage: Audio Quaility

I'd like to reduce the amount of hard drive space used by Spotify on my iPhone. It seems like the easiest way would be to save the offline content at a lower sound quality, but for the life of me I cannot find a menu that will allow me to do this. Ca...

Newbie

I'd like to reduce the amount of hard drive space used by Spotify on my iPhone.   It seems like the easiest way would be to save the offline content at a lower sound quality, but for the lif...

coloneldan16

Casual Listener

836 Views

1 replies

1 likes

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How to search your tracks???

I have the premium spotify app for my iphone 4. I have a lot of starred tracks and need a way to search for a specific track when im listening. I used the "search" function but that searches all of spotify and i only want to search my trackslist. A g...

Casual Listener

I have the premium spotify app for my iphone 4.  I have a lot of starred tracks and need a way to search for a specific track when im listening.  I used the "search" function but that searc...

pokerbucs1981

Casual Listener

1022 Views

5 replies

0 likes

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terminating app on Iphone5

I could not figure out how to shut spotify down...had to turn phone off. No apparent "exit" command

Visitor

I could not figure out how to shut spotify down...had to turn phone off.  No apparent "exit" command

265 Views

0 replies

1 likes

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Premium account is not activating

Hello, I've bought a premium suscription via yoigo and my spotify appears to be still free. I've tried shutting down the app and logging back, reinstalling the app in both devices: mackbook and iphone and nothing. I´ld be grateful for any help. Thank...

Newbie

Hello, I've bought a premium suscription via yoigo and my spotify appears to be still free. I've tried shutting down the app and logging back, reinstalling the app in both devices: mackbook and iph...

279 Views

0 replies

0 likes

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