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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81078 Views
  • 19 replies
  • 37 likes
  • 81078 Views
  • 19 replies
  • 37 likes

Problem with iPhone 3G

Hello, I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgrade to IOS 4.1, fresh install of IOS 4.2.1... everything. Righ...

  • Casual Listener
  • Hello,   I have a problem with an iPhone 3G with IOS 4.2.1, the app closes everytime, I cant listen more than a song. I try everything, remove and install again, sync for offline use, downgr...
  • the_jako
  • Casual Listener
  • 689 Views
  • 2 replies
  • 0 likes
  • 689 Views
  • 2 replies
  • 0 likes

My liked from radio is also missing

I understand you may be able to add this back to my account. Can has my playlist back? Thank you kindly.

  • Newbie
  • I understand you may be able to add this back to my account. Can has my playlist back? 🙂 Thank you kindly.
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Spotify is extremely slow on synch and playing

Hi Support Team, just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. . Gerd

  • Regular
  • Hi Support Team,   just faced with very bad response time from iPad or iPhone5 - just takes 10-20seconds to start a song in normal quality. Whats wrong here? Thanks.. .   Gerd
  • Cragskinna
  • Newbie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Usling spotify on iPhone/iPad streaming to appletv via AirPlay = choppy sound arter ios6

Hi, am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system? Well on ios5 it worked perfectly, however after updating to ios6 the sound it totally chopped up... Is there a fix for this?

  • Newbie
  • Hi,   am I the only one using My iPhone and Ipad to stream via AirPlay to My appletv connected to My home sound system?     Well on ios5 it worked perfectly, however after up...
  • russtm
  • Roadie
  • 1523 Views
  • 4 replies
  • 1 likes
  • 1523 Views
  • 4 replies
  • 1 likes

Playlist folders on iOS devices now nested within other folders

My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible on the full client, and the playlists on my Mac are ...

  • Regular
  • My iOS playlists (on iPhone, iPod Touch and iPad) have all reshuffled, with playlist folders now nesting within folders within folders. Quite bizarre. I can't re-order them as that is only possible o...
  • robcowen
  • Casual Listener
  • 1450 Views
  • 6 replies
  • 1 likes
  • 1450 Views
  • 6 replies
  • 1 likes

Download spotify in sweden on canadian iphone?

My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working on his phone? Thanx!

  • Regular
  • My friend is Swedish living in Canada. He has bought an iphone 5 locked to a Candadian carrier. If he goes to Sweden would he be able to download spotify in appstore, buy premium and get it working o...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Ipad app with airplay

Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify app keeps on stuttering and keeps quitting playing ...

  • Gig Goer
  • Hi all, yesterday I installed the new Spotify app on my Ipad 3. I use spotify app with my airport express, which has an excellent wifi connection according to the airport app on my Ipad. Now Spotify ...
  • Espiegel123
  • Casual Listener
  • 12333 Views
  • 18 replies
  • 0 likes
  • 12333 Views
  • 18 replies
  • 0 likes

iPad Will not recognise premium subscribtion

Cant get my ipad2 to recognise my premium account.. Tried everything.. Reinstalling, clearing cache, logging out etc.. on my pc i Can see my spotify premium account is active.. what to do?

  • Casual Listener
  • Cant get my ipad2 to recognise my premium account.. Tried everything.. Reinstalling, clearing cache, logging out etc.. on my pc i Can see my spotify premium account is active..   what to do?
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Syncing my Ipos

I'm trying to sync my Ipod touch with Spotify but it won't work! I've tried to do everything that it tells me to but it still won't work. When I insert the USB cable my Ipod dosn't show up under devices and i brough the unlimeted and premium package ...

  • Newbie
  • I'm trying to sync my Ipod touch with Spotify but it won't work! I've tried to do everything that it tells me to but it still won't work. When I insert the USB cable my Ipod dosn't show up under devi...
  • Peter__
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Premium not Working ón iphone

Hi,my premium account doesnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".Why is this?Last spotify payment: 2321383013 Date: 23/10-12

  • Regular
  • Hi, my premium account doesnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? Last spotify...
  • Peter__
  • Community Legend
  • 749 Views
  • 9 replies
  • 0 likes
  • 749 Views
  • 9 replies
  • 0 likes

Cannot play Spotify anymore in my Honda Civic after iOS6 update

Hey all, my Honda Civic used to play Spotify flawlessly through the USB cable in my Honda but now when I plug it in it says no song and refuses to play Spotify. Any fix for this?

  • Regular
  • Hey all, my Honda Civic used to play Spotify flawlessly through the USB cable in my Honda but now when I plug it in it says no song and refuses to play Spotify. Any fix for this?
  • K-5T0R
  • Newbie
  • 1560 Views
  • 1 replies
  • 0 likes
  • 1560 Views
  • 1 replies
  • 0 likes

When will my account activate?

I just bought spotify premium and I wanted to know how long it will be before it activates...

  • Newbie
  • I just bought spotify premium and I wanted to know how long it will be before it activates...
  • Peter__
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

iPod Touch app freezes every time I update my playlists on my PC

I am sick and tired of having continually to delete the app and then re-synch all my offline play lists (plus locally synched files) every time I add and/or move around playlists or playlist folders in my Spotify account on my PC. The problem is ever...

  • Casual Listener
  • I am sick and tired of having continually to delete the app and then re-synch all my offline play lists (plus locally synched files) every time I add and/or move around playlists or playlist folders ...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Spotify App for iOS4 crashes all the time

Hello I have an ipod Touch 2nd Gen, and i am using the Spotify App for iOS4. This app keeps crashing all the time, usually after playing 1-2 songs. I read the reviews on the app store and it seems this is happening to a lot of people. Is there a solu...

  • Newbie
  • Hello I have an ipod Touch 2nd Gen, and i am using the Spotify App for iOS4. This app keeps crashing all the time, usually after playing 1-2 songs. I read the reviews on the app store and it seems ...
  • Peter__
  • Community Legend
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

App not working on my iTouch

I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What gives re the iTouch? I have deleted and reinstalled the...

  • Casual Listener
  • I have a 3G iTouch. Spotify worked fine up until earlier this year when I started to notice that it stops after about 30 seconds on the iTouch. It works fine on my laptop, iPad and Android. What give...
  • Johnj
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
  • 2 replies
  • 0 likes

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  • Casual Listener
  • ​          
  • iczman
  • Casual Listener
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Bug report: Visual glitch on iPad if app is started with the screen orientation locked

When I start the Spotify app (v0.5.9.10) on my iPad 3 running iOS 6.0.1 while I have the screen orientation locked to landscape (or to upside-down portrait), the app seems to think I am in normal right-side-up portrait mode. When I adjust the slider ...

  • Regular
  • When I start the Spotify app (v0.5.9.10) on my iPad 3 running iOS 6.0.1 while I have the screen orientation locked to landscape (or to upside-down portrait), the app seems to think I am in normal rig...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Mobile App- Can't edit playlists anymore?!Help!

Used to LOVE the feature that I could download a bunch of music into a playlist and then Edit the order of songs on my Iphone while on the subway. Now the edit button only let's you delete songs. Help!!! I'm a fitness instructor and rely on awesome p...

  • Visitor
  • Used to LOVE the feature that I could download a bunch of music into a playlist and then Edit the order of songs on my Iphone while on the subway. Now the edit button only let's you delete songs. Hel...
  • Peter__
  • Community Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • 567 Views
  • 1 replies
  • 0 likes

iPod touch log out

Could you please help me understand why Spotify on my iPod touch occasionally just logs me out when I am in offline areas, thus cannot log back in using either Facebook or Spotify details? It doesn't do it every time, but a few times a week.. When I ...

  • Newbie
  • Could you please help me understand why Spotify on my iPod touch occasionally just logs me out when I am in offline areas, thus cannot log back in using either Facebook or Spotify details? It doesn't...
  • 449 Views
  • 0 replies
  • 0 likes
  • 449 Views
  • 0 replies
  • 0 likes

[Announcement] - Service Outage 19.11.2012

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear.

  • Spotify
  • Spotify
  • Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear. 
  • Rorey
  • Spotify
  • 1804 Views
  • 28 replies
  • 0 likes
  • 1804 Views
  • 28 replies
  • 0 likes