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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37387 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103045 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1321 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299291 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126084 Views

19 replies

38 likes

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Queue songs on iPad mini

It's a bit daft that you charge me £9.99 a month but the reason I want spotify on my iPad is so that we can use it for parties and things for people to queue songs they like without having to play them first. Are you going to add this to the app? Oth...

Casual Listener

It's a bit daft that you charge me £9.99 a month but the reason I want spotify on my iPad is so that we can use it for parties and things for people to queue songs they like without having to play th...

505 Views

0 replies

0 likes

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Solved!! Problem with the radio feature on iphone 5

Description The radio feature on the iphone 5 is messed up. it never works. most of the time, it just displays an empty search box that i can't select and that's all it does. the rare occasion it works, it takes ages to load and when it does load, it...

Regular

Description The radio feature on the iphone 5 is messed up. it never works. most of the time, it just displays an empty search box that i can't select and that's all it does. the rare occasion it...

ezra

Regular

717 Views

1 replies

0 likes

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Is Spotify mobile development DEAD?

So depressing... Spotify mobile development is going down the crapper, meanwhile Rdio pushed out 3 mobile updates in the same month! I know a mobile update is coming in early 2013, but it probably won't bring much... hopefully I'm wrong What needs to...

Spotify Star

So depressing... Spotify mobile development is going down the crapper, meanwhile Rdio pushed out 3 mobile updates in the same month!   I know a mobile update is coming in early 2013, but it ...

ajuarbe11105

Newbie

651 Views

1 replies

2 likes

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  • 1 replies
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Remote Control

Is it possible toc control spotify on my iphone from my PC?

Newbie

Is it possible toc control spotify on my iphone from my PC?

TrapMusicLondon

Music Fan

674 Views

1 replies

0 likes

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Can't play some tracks on iPhone

I've tried to sync my itunes library from spotify on my computer in a playlist to my iPhone but there are some tracks now that are greyed out! Maby because the iPhone can't find them on Spotify but I can listen to them on spotify on my computer too!!...

Casual Listener

I've tried to sync my itunes library from spotify on my computer in a playlist to my iPhone but there are some tracks now that are greyed out! Maby because the iPhone can't find them on Spotify but I...

Fifi97

Casual Listener

599 Views

3 replies

0 likes

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On iPhone how do I make newly added song go to the top of the playlist?

Every song I add to a new playlist goes to the bottom of the playlist. Reaching my new songs is a bit of a mission, is there a way I can make them go to the top of the playlist?

Newbie

Every song I add to a new playlist goes to the bottom of the playlist. Reaching my new songs is a bit of a mission, is there a way I can make them go to the top of the playlist?

245 Views

0 replies

0 likes

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Solved!! Premium account won't show up on iPhone 5

I just upgraded to the Spotify Premium and it gave me the 30 day trial and it'll work on my computer but not my iPhone 5? Does it take a certain amount of time for the system to realize that I went premium or something?

Casual Listener

I just upgraded to the Spotify Premium and it gave me the 30 day trial and it'll work on my computer but not my iPhone 5?  Does it take a certain amount of time for the system to realize that ...

sarah1234

Casual Listener

669 Views

2 replies

0 likes

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iPad 48 hour trial but already signed up for premium trial on computer

Hi! I signed up for 30 day premium trial on my computer and downloaded app on iPad. Do I have to skip the 30 day trial not have my iPad app end? Thanks in advance if anyone can help me! The houraltered counting down, so I am a little confused. (Added...

Newbie

Hi! I signed up for 30 day premium trial on my computer and downloaded app on iPad.  Do I have to skip the 30 day trial not have my iPad app end? Thanks in advance if anyone can help me! The hou...

Liam

Community Legend

426 Views

1 replies

0 likes

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Why can't I use Unlimited at home on iPad

Bought an iPad to replace my Windows laptop only to discover that I can't use Spotify at home because it's classified as a "mobile device". To all intents and purposes I'm using exactly the same service but because my device is defined as one thing r...

Newbie

Bought an iPad to replace my Windows laptop only to discover that I can't use Spotify at  home because it's classified as a "mobile device".  To all intents and purposes I'm using exactly t...

martinlindau

Newbie

4919 Views

5 replies

1 likes

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recent subscription to spotify premium

hello i recently subcribed to spotify premium , but in my iphone it keeps saying that i have the 48 hr trial (now 34 hrs left) although at the website it tells me this "You have an active Spotify Premium subscription. Your subscription will automatic...

Regular

hello i recently subcribed to spotify premium , but in my iphone it keeps saying that i have the 48 hr trial (now 34 hrs left) although at the website it tells me this    "You have an a...

diegolcornejo

Regular

412 Views

2 replies

0 likes

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On demand streaming

Somehow I can stream on demand on my computer, but when I try to play on deman in my iphone, it prompts me this message: only premium users can stream on demand. Why can I play on demand on my computer and not on my phone?!

Newbie

Somehow I can stream on demand on my computer, but when I try to play on deman in my iphone, it prompts me this message: only premium users can stream on demand. Why can I play on demand on my comput...

Peter__

Community Legend

1725 Views

1 replies

0 likes

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Removing music from inbox.

I got a short question. A friend send me some music to my inbox. It shows a nice little red 1 now, and i cant seem to get rid of that. Is it possible to remove the music from my inbox, or to make the number go away ? Its on an iphone btw.

Newbie

I got a short question.   A friend send me some music to my inbox. It shows a nice little red 1 now, and i cant seem to get rid of that. Is it possible to remove the music from my inbox, o...

Liam

Community Legend

1185 Views

1 replies

0 likes

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Library different on iPad app..some albums missing!

Ok, on the iPad app search for Feist. her album "metals" isn't there. ( the interviews for the album are though under the same name but the actual album isn't). The album IS available via search. Searching on the android app for Feist shows all her a...

Roadie

Ok, on the iPad app search for Feist. her album "metals" isn't there. ( the interviews for the album are though under the same name but the actual album isn't). The album IS available via search. Sea...

walkention

Newbie

1014 Views

2 replies

1 likes

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Ios 6.0.2 / IPhone 5 major battery drain

Using system status. 4.72 CPU load at 56% utilisation for the last 15 minutes! phpne noticably warm. Went from 53% to 22%. Only correlation:- Walked into a zone with edge briefly. This has happened 4 times since iOS 6.0.2.Spotify premium account and ...

Newbie

Using system status. 4.72 CPU load at 56% utilisation for the last 15 minutes! phpne noticably warm. Went from 53% to 22%. Only correlation:- Walked into a zone with edge briefly. This has happened 4...

becker1337

Newbie

437 Views

1 replies

0 likes

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Can't play my playlists on my iPad? Explain.

With an ultimate account I can create and play playlists on my computer. However, I can't play those same playlists on my wi-fi connected iPad. I have to have a premium account to do that? I'm not using 3G/4G. Why do you make that distinction (which ...

Newbie

  With an ultimate account I can create and play playlists on my computer. However, I can't play those same playlists on my wi-fi connected iPad. I have to have a premium account to do that? &...

Tehkdork

Newbie

1934 Views

2 replies

0 likes

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Only Censored/Edited Albums Appearing on Aritst Page

Hey all, Anyone notice that you can't find explict albums from the artist page on the iOS app? It's a serious glitch that needs to be addressed. Unless I'm doing something wrong, the only work around is to search for individual songs and find the exp...

Newbie

Hey all, Anyone notice that you can't find explict albums from the artist page on the iOS app? It's a serious glitch that needs to be addressed. Unless I'm doing something wrong, the only work arou...

322 Views

0 replies

0 likes

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Not able to play songs on iPad

When I try and play any songs on my iPad nothing happens. The grey progress bar cannot be moved, but the artwork loads properly, and I can search without a problem too. Any suggestions? This is on an iPad 2 running iOS 5.

Newbie

When I try and play any songs on my iPad nothing happens. The grey progress bar cannot be moved, but the artwork loads properly, and I can search without a problem too.   Any suggestions? Th...

rjc241

Newbie

389 Views

1 replies

0 likes

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Getting push notifications from myself

I get push notifications that I (myself) have added a song to my own playlist on both my iphone and ipad. I have not been able to turn these off even though I have disabled all push notifications for spotify. Any idea what it could be? Tried logging ...

Casual Listener

I get push notifications that I (myself) have added a song to my own playlist on both my iphone and ipad.    I have not been able to turn these off even though I have disabled all push ...

426 Views

0 replies

0 likes

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Premium not working.

Hello!Same problem as almost everyone below. After updating my iphone last night, my spotify premium account stopped working. All my playlists are gone, and it says that I have to have an Premium account. Although Im logged in with the same username ...

Newbie

Hello! Same problem as almost everyone below. After updating my iphone last night, my spotify premium account stopped working. All my playlists are gone, and it says that I have to have an Premium...

288 Views

0 replies

0 likes

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Cannot log in on iPad.

I just got Spotify for my iPad yesterday. However, I cannot log in. I keep geting a login failed. Could not log in to Spotify. Maybe you've changed or mispelled the password? Why can't I log in to Spotify? I can log in just fine on the computer, but ...

Newbie

I just got Spotify for my iPad yesterday. However, I cannot log in. I keep geting a login failed. Could not log in to Spotify. Maybe you've changed or mispelled the password? Why can't I log in to Sp...

549 Views

0 replies

0 likes

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