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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31003 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95648 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1046 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293995 Views

60 replies

15 likes

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  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123901 Views

19 replies

38 likes

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Ios 6.0.2 / IPhone 5 major battery drain

Using system status. 4.72 CPU load at 56% utilisation for the last 15 minutes! phpne noticably warm. Went from 53% to 22%. Only correlation:- Walked into a zone with edge briefly. This has happened 4 times since iOS 6.0.2.Spotify premium account and ...

Newbie

Using system status. 4.72 CPU load at 56% utilisation for the last 15 minutes! phpne noticably warm. Went from 53% to 22%. Only correlation:- Walked into a zone with edge briefly. This has happened 4...

becker1337

Newbie

434 Views

1 replies

0 likes

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Can't play my playlists on my iPad? Explain.

With an ultimate account I can create and play playlists on my computer. However, I can't play those same playlists on my wi-fi connected iPad. I have to have a premium account to do that? I'm not using 3G/4G. Why do you make that distinction (which ...

Newbie

  With an ultimate account I can create and play playlists on my computer. However, I can't play those same playlists on my wi-fi connected iPad. I have to have a premium account to do that? &...

Tehkdork

Newbie

1927 Views

2 replies

0 likes

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Only Censored/Edited Albums Appearing on Aritst Page

Hey all, Anyone notice that you can't find explict albums from the artist page on the iOS app? It's a serious glitch that needs to be addressed. Unless I'm doing something wrong, the only work around is to search for individual songs and find the exp...

Newbie

Hey all, Anyone notice that you can't find explict albums from the artist page on the iOS app? It's a serious glitch that needs to be addressed. Unless I'm doing something wrong, the only work arou...

317 Views

0 replies

0 likes

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Not able to play songs on iPad

When I try and play any songs on my iPad nothing happens. The grey progress bar cannot be moved, but the artwork loads properly, and I can search without a problem too. Any suggestions? This is on an iPad 2 running iOS 5.

Newbie

When I try and play any songs on my iPad nothing happens. The grey progress bar cannot be moved, but the artwork loads properly, and I can search without a problem too.   Any suggestions? Th...

rjc241

Newbie

380 Views

1 replies

0 likes

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  • 1 replies
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Getting push notifications from myself

I get push notifications that I (myself) have added a song to my own playlist on both my iphone and ipad. I have not been able to turn these off even though I have disabled all push notifications for spotify. Any idea what it could be? Tried logging ...

Casual Listener

I get push notifications that I (myself) have added a song to my own playlist on both my iphone and ipad.    I have not been able to turn these off even though I have disabled all push ...

417 Views

0 replies

0 likes

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Premium not working.

Hello!Same problem as almost everyone below. After updating my iphone last night, my spotify premium account stopped working. All my playlists are gone, and it says that I have to have an Premium account. Although Im logged in with the same username ...

Newbie

Hello! Same problem as almost everyone below. After updating my iphone last night, my spotify premium account stopped working. All my playlists are gone, and it says that I have to have an Premium...

283 Views

0 replies

0 likes

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Cannot log in on iPad.

I just got Spotify for my iPad yesterday. However, I cannot log in. I keep geting a login failed. Could not log in to Spotify. Maybe you've changed or mispelled the password? Why can't I log in to Spotify? I can log in just fine on the computer, but ...

Newbie

I just got Spotify for my iPad yesterday. However, I cannot log in. I keep geting a login failed. Could not log in to Spotify. Maybe you've changed or mispelled the password? Why can't I log in to Sp...

536 Views

0 replies

0 likes

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All Songs deleted!!!

Hello, I just wanted to use my iPod as Spotify offered my to sync with it as I connected it. However it didn't work at all and the most important thing is that it told me to backup all my stuff but in DELETED EVERYTHING!!!!!!!!! Now my iPod is just c...

Casual Listener

Hello,   I just wanted to use my iPod as Spotify offered my to sync with it as I connected it. However it didn't work at all and the most important thing is that it told me to backup all my ...

737 Views

0 replies

1 likes

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iPad: support syncing folders

Hi, Is it me, or whole folders cannot be synched in one go in the new iPad app? In the iphone version this was possible, but now it seems like I have to go into each one of the playlists inside a folder to select that I want to enable offline mode fo...

Casual Listener

Hi, Is it me, or whole folders cannot be synched in one go in the new iPad app? In the iphone version this was possible, but now it seems like I have to go into each one of the playlists inside a fol...

laglj

Newbie

406 Views

1 replies

0 likes

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iPhone doesn't show up under 'Devices'

I used to use my iPhone 4 with Spotify, and it worked great. A couple months ago I got the iPhone 5 and after setting it all up I found it would not show up under Devices in Spotify while plugged into USB. I do not have a wireless router here (bit of...

Visitor

I used to use my iPhone 4 with Spotify, and it worked great. A couple months ago I got the iPhone 5 and after setting it all up I found it would not show up under Devices in Spotify while plugged int...

822 Views

0 replies

0 likes

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premium does'nt work aftet changing iphone

Hi, My account is gabriel.ansel and since I changed my iphone my premium account is not recognized on my mobile (although it is on my computer...) Can you help me ? Gabriel

Casual Listener

Hi,   My account is gabriel.ansel and since I changed my iphone my premium account is not recognized on my mobile (although it is on my computer...)   Can you help me ? Gabriel ...

Peter__

Community Legend

331 Views

3 replies

0 likes

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Solved!! Iphone

Hi, I have had the Spotify free account for some time now. I just got the Iphone 4S for Christmas so I bought Spotify Premium because it is the easiest way for me to listen to music on my Iphone. My problem is that the premium account is working on m...

Casual Listener

Hi,   I have had the Spotify free account for some time now. I just got the Iphone 4S for Christmas so I bought Spotify Premium because it is the easiest way for me to listen to music on my ...

Peter__

Community Legend

716 Views

4 replies

0 likes

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Solved!! Problems with premium

I have premium now but I paid while I was still on the free trial. Now on the top of my phone it says: Spotify premium trial has ended. But I paid for it and can still stream the music and everything. I just wast the message at the top to go away. Pl...

Casual Listener

I have premium now but I paid while I was still on the free trial. Now on the top of my phone it says: Spotify premium trial has ended. But I paid for it and can still stream the music and everything...

Peter__

Community Legend

585 Views

4 replies

0 likes

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Using spotify repeatedly on two devices?

To my understanding, the Premium subscription allows for multiple devices to be used with the account. I.e computer, iphone, ipad etc. But when im listening to music on my iphone in my room, and my brother borrows my ipad and tries to listen to music...

Casual Listener

To my understanding, the Premium subscription allows for multiple devices to be used with the account. I.e computer, iphone, ipad etc. But when im listening to music on my iphone in my room, and...

Peter__

Community Legend

505 Views

1 replies

0 likes

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Premium account only syncing local files

I have a premium account and an up to date iphone 5, but the app will only sync local files. Thanks in advance for the help!

Newbie

I have a premium account and an up to date iphone 5, but the app will only sync local files. Thanks in advance for the help!

David

Spotify Legend

429 Views

1 replies

0 likes

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Music on spotify app on iPhone different to my library?

I have put some Oasis CD's on to my iTunes and it works on iTunes and it alsoworks on my spotify on my PC. But when I try and play Oasis on my spotify app on my phone, it either plays an instrumental version or doesnt play anything? What is going on?

Regular

I have put some Oasis CD's on to my iTunes and it works on iTunes and it alsoworks on my spotify on my PC.   But when I try and play Oasis on my spotify app on my phone, it either plays an i...

amb543

Regular

674 Views

2 replies

0 likes

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CANNOT LOGIN IN WITH FACEBOOK

I CHANGED STATUS TO OFFLINE TO PLAY PLALIST IN CAR. NOW I CANNOT LOG IN WITH FACEBOOK TAKES ME BACK TO SPOTIFY ICON IN I-PHONE. HELP

Newbie

I CHANGED STATUS TO OFFLINE TO PLAY PLALIST IN CAR.  NOW I CANNOT LOG IN WITH FACEBOOK TAKES ME BACK TO SPOTIFY ICON IN I-PHONE. HELP

meahtenoha

Spotify

381 Views

1 replies

0 likes

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Local files synced to iPhone replaced with incorrect streaming versions?

Occasionally I do find an album that doesen't exist in the Spotify library. So I've ripped The Editors An End Has A Start CD in m4a using iTunes. I've aded it to Spotify. I've made a playlist out of it. I've ticked the checkmark on the playlist when ...

Music Fan

Occasionally I do find an album that doesen't exist in the Spotify library. So I've ripped The Editors An End Has A Start CD in m4a using iTunes. I've aded it to Spotify. I've made a playli...

amb543

Regular

717 Views

3 replies

0 likes

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Solved!! Rogue Empty Folder Refuses To Die, Crashes My Everything.

Woe unto ye, fellow Spotifyers. I come bearing word of a great bug which hath descended upon the lands of my people. A ravenous beast of the empty folder clan hath appeared near the bottom of my treasured playlists. The locals say that it came from t...

Casual Listener

Woe unto ye, fellow Spotifyers. I come bearing word of a great bug which hath descended upon the lands of my people. A ravenous beast of the empty folder clan hath appeared near the bottom of my trea...

rkrigney

Casual Listener

714 Views

2 replies

0 likes

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Download to offline available problems

New songs are no longer downloaded to my offline available playlist! How can this be

Newbie

New songs are no longer downloaded to my offline available playlist! How can this be

233 Views

0 replies

0 likes

  • 233 Views
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