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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38727 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104057 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1375 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299671 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126320 Views

19 replies

38 likes

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Just upgraded and Iphone tells me I still need to upgrade?

I just upgraded my account to premium and the app on my iPhone tells me that only premium users can listen to music mobile. I've deleted the app, reloaded it and it's still giving me the same message. How do I fix this?

Newbie

I just upgraded my account to premium and the app on my iPhone tells me that only premium users can listen to music mobile. I've deleted the app, reloaded it and it's still giving me the same message...

Muddro

Music Fan

529 Views

3 replies

1 likes

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Second mobile won´t connect

Hi! I was told that it is possible to use up to three mobile devices with one account. So I thought, my wife could use it with her iPhone, too. Problem: My LogIn does not work. It won´t "connect". Maybe it´s because she has a diffenrent facebook-acco...

Music Fan

Hi! I was told that it is possible to use up to three mobile devices with one account. So I thought, my wife could use it with her iPhone, too. Problem: My LogIn does not work. It won´t "connect". Ma...

321 Views

0 replies

0 likes

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Spotify Crashes on iPod Touch When Playing Local Files

I have a single playlist that's only local files. I've been listening to it obsessively on my iPod through Spoitify up until a few days ago. It played fine. Today, when I went to play it again in my car, it played for a second then crashed the app. I...

Music Fan

I have a single playlist that's only local files. I've been listening to it obsessively on my iPod through Spoitify up until a few days ago. It played fine.   Today, when I went to play it a...

Nyx

Music Fan

2172 Views

12 replies

0 likes

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albertcat

I want the spotify in my mobile but with lyrcs. is possible to find the lyrcis like musixmatch in computer? and how?

Newbie

I want the spotify in my mobile but with lyrcs. is possible to find the lyrcis like musixmatch in computer? and how?

351 Views

0 replies

0 likes

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Spotify Unlimited and home Wi-Fi

Hi everyone. I was wondering why can't we have full acces to Spotify on mobile devices when we are at home, and connected to the home Wi-FI ? I would like to be able to use Spotify anywhere in my house, a laptop is heavy and not really convenient to ...

Newbie

Hi everyone.   I was wondering why can't we have full acces to Spotify on mobile devices when we are at home, and connected to the home Wi-FI ? I would like to be able to use Spotify anywh...

Jude

Spotify Legend

793 Views

1 replies

0 likes

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It's not upgrading

Hi my account doesn't seem to have upgraded, I've paid and it has gone through but can't get it to work... I've tried uninstalling and reloading but no luck... Any ideas??Thanks Dan

Regular

Hi my account doesn't seem to have upgraded, I've paid and it has gone through but can't get it to work... I've tried uninstalling and reloading but no luck... Any ideas?? Thanks Dan

David

Spotify Legend

328 Views

1 replies

0 likes

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Spotify not working on iPhone 4S

Hi, I have purchased the premium for my phone, but it keeps telling me that I have to purchase the premium in order to play music. I am able to play music on my laptop but not on my phone. Please help!!

Newbie

Hi, I have purchased the premium for my phone, but it keeps telling me that I have to purchase the premium in order to play music. I am able to play music on my laptop but not on my phone. Please hel...

350 Views

0 replies

0 likes

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iOS premium account

My premium account is not recognized on iOS iPhone app. Please help

Newbie

My premium account is not recognized on iOS iPhone app. Please help

425 Views

0 replies

0 likes

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Premium spotify account is not activation

Hello, I have spotify on my laptop as well as my iPhone and just recently purchased spotify premium, although I have paid for it according to my bank statement as well as my spotify account, for some reason I am not able to access the premium benefit...

Newbie

Hello, I have spotify on my laptop as well as my iPhone and just recently purchased spotify premium, although I have paid for it according to my bank statement as well as my spotify account, for some...

324 Views

0 replies

0 likes

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Playlists not complete

I have just started syncing playlists to my iPad and iPhone and for the most part it works but they are not picking up the whole playlists. For example on which has 563 tracks in it appears on my iPad saying it has synced 543 out of 563 tracks. If I ...

Regular

I have just started syncing playlists to my iPad and iPhone and for the most part it works but they are not picking up the whole playlists.   For example on which has 563 tracks in it appear...

Cobbyco

Regular

597 Views

2 replies

0 likes

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Seperate offline playlist on iphone?

Hi, Just wondering is there anyway to have an offline playlist that would only be on my iphone and one that is only on my PC? Basically I have big playlist of everything but its taking up too much space on my phone. Cheers P.S. my big playlist is set...

Newbie

Hi,   Just wondering is there anyway to have an offline playlist that would only be on my iphone and one that is only on my PC?   Basically I have big playlist of everything but its...

David

Spotify Legend

375 Views

1 replies

0 likes

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Unlimited subscriber but can't access my starred music to iphone and ipad

Im a spotify {unlimited ) subcriber and had a problem playing music that I starred in, it always says to do mobile streaming in the deskstop. I can not access my starred albums (music) in my iphone and ipad. Please help.... Thank you..

Newbie

Im a spotify {unlimited ) subcriber and had a problem playing music that I starred in, it always says to do mobile streaming in the deskstop. I can not access my starred albums (music) in my iphone a...

licenced

Community Legend

369 Views

1 replies

0 likes

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Local files that are not in the Spotify catalogue are not playable on my iPhone!

Hi there,I transferred my local files to Spotify on my desktop and then into a playlist. However, only those songs available in the Spotify catalogue are playable on my iPhone. Those that are not in the Spotify catalogue are greyed out on my iPhone, ...

Casual Listener

Hi there, I transferred my local files to Spotify on my desktop and then into a playlist. However, only those songs available in the Spotify catalogue are playable on my iPhone. Those that are not...

558 Views

0 replies

1 likes

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Delete my account

I tried to delete my account, and I wrote "del" after my e-mail dress in "edit your profile", and then I clicked on save profile, but then it stood that my email address wasn't right. How do I delete my account??

Casual Listener

I tried to delete my account, and I wrote "del" after my e-mail dress in "edit your profile", and then I clicked on save profile, but then it stood that my email address wasn't right. How do I d...

311 Views

0 replies

0 likes

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Songs to my iphone

Do I need Spotify Premium to get all my songs from spotify from my computer too my iphone?

Casual Listener

Do I need Spotify Premium to get all my songs from spotify from my computer too my iphone?

242 Views

0 replies

0 likes

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Solved!! Spotify for iOS 5.0.1 stops playing after 25 seconds

Hey guys, an issue just came up really recently, and I've been searching for a solution with no avail. My offline playlist can play any song for exactly 25 seconds and just cuts. It doesn't matter where you start in the song, it simply cuts after 25 ...

Casual Listener

Hey guys, an issue just came up really recently, and I've been searching for a solution with no avail.   My offline playlist can play any song for exactly 25 seconds and just cuts. It doesn'...

Foshkey

Casual Listener

669 Views

1 replies

0 likes

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Importing Local Files won't work for me

I have local songs on my computer and they won't import to my phone. I understand the whole wifi way but it still wont working. I believe it has something to do with the fact I live on a college campus. Any tips on how to fix this? Thank you

Newbie

I have local songs on my computer and they won't import to my phone.  I understand the whole wifi way but it still wont working. I believe it has something to do with the fact I live on a co...

372 Views

0 replies

0 likes

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Offline mode setting really necessary?

My question is as follows and I'll try my best to not make it confusing to understand. If I am not in "Offline mode" but I have a playlist that I just made "Offline" do I really have to go to the settings button for "Offline mode" each time to avoid ...

Music Fan

My question is as follows and I'll try my best to not make it confusing to understand.   If I am not in "Offline mode" but I have a playlist that I just made "Offline" do I really have to go...

user-removed

Not applicable

1587 Views

4 replies

0 likes

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Premium account not working on iPhone

Hi,Yesterday my spotify account stopped allowing me to listen to music on my iPhone. If I try to play a song on or offline, it tells me I need a premium account. I have a premium account so can't understand what is wrong? I'm not signing in through F...

Casual Listener

Hi, Yesterday my spotify account stopped allowing me to listen to music on my iPhone. If I try to play a song on or offline, it tells me I need a premium account. I have a premium account so can't...

279 Views

0 replies

0 likes

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Local Tracks sync always says "Pending"

Description Every time I try to sync my iPhone with the Spotify Desktop App (Mac), my Local Files playlist attempts to sync but in the end always says "pending" and never finishes a sync. In the Local Files playlist on the Desktop App there are 883 t...

Visitor

Description Every time I try to sync my iPhone with the Spotify Desktop App (Mac), my Local Files playlist attempts to sync but in the end always says "pending" and never finishes a sync. In the Lo...

1509 Views

0 replies

0 likes

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