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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243261 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126875 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3058 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308165 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132303 Views

19 replies

38 likes

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Solved!! iPad Questions

Ok, so: 1) When syncing a playlist for offline on the iPad, is the amount of memory it takes up pretty much the same as it would for normal iTunes songs? (e.g. 1000 songs = 8GB)2) You can select a playlist to be available offline on the computer, but...

Music Fan

Ok, so:   1) When syncing a playlist for offline on the iPad, is the amount of memory it takes up pretty much the same as it would for normal iTunes songs? (e.g. 1000 songs = 8GB) 2) You can ...

tjb

Roadie

1158 Views

2 replies

0 likes

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iPhone app only streams local files...

Hi, as of today, the spotify app on my iPhone 3gs (ios 5.1) only streams files that are actually local files from my computer and that are synced to my mobile app. All the other playlists that should be available in offline mode (but which are not lo...

Newbie

Hi,   as of today, the spotify app on my iPhone 3gs (ios 5.1) only streams files that are actually local files from my computer and that are synced to my mobile app. All the other playlists th...

610 Views

0 replies

0 likes

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How do I free memory on my iPod?

It seems simple. I want to delete playlist from my iPod and free up memory so I can sync different playlist. There does not seem to be a clear cut answer to this. Highly frustrating as I do not have unlimited space on my ipod. Can someone please help...

Gig Goer

It seems simple.  I want to delete playlist from my iPod and free up memory so I can sync different playlist.  There does not seem to be a clear cut answer to this.  Highly frustrating...

Midtone

Gig Goer

1012 Views

2 replies

0 likes

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memory is not freed after deleting offline playlist

Hello, since the last update, deleting a offline playlist does not free memory of my Iphone.the consumption of memory grows and grows. The only way to stop that is to delete and reinstall the app.Am I doing something wrong? How can i solve this probl...

Newbie

Hello,   since the last update, deleting a offline playlist does not free  memory of my Iphone. the consumption of memory grows and grows. The only way to stop that is to delete and rein...

tjb

Roadie

2659 Views

3 replies

0 likes

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Freezing while syncing

I am trying to sync my iPod and after just a few songs it freezes. Why???

Casual Listener

I am trying to sync my iPod and after just a few songs it freezes. Why???

emurphy1969

Casual Listener

894 Views

4 replies

0 likes

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iPad 2 service failures

I have had Spotify on my iPad 2 for about a year and generally working ok - apart from sometimes in evenings Spotify has been overcrowded. But in last two - three weeks it is taking ages (10 minutes or more) to search and connect with an album. Has s...

Newbie

I have had Spotify on my iPad 2 for about a year and generally working ok - apart from sometimes in evenings Spotify has been overcrowded. But in last two - three weeks it is taking ages (10 min...

416 Views

0 replies

0 likes

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I like the new icon, but not the new progress bar

Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement. About the progress bar specifically, I like how i...

Music Fan

Just a little feedback for the new version of Spotify. Even though it's only slightly different, the icon doesn't look flat like it did before. I had grown tired of that, so that's a nice improvement...

russtm

Roadie

667 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Ipad Not recognising me as a Premium member

I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All help appreciated.

Casual Listener

I am a Spotify Premium member. Last week in the UK all was well. This week in the US I can play nothing. I can still see all my playlists but they are all greyed out. Am I doing something wrong? All ...

user-removed

Not applicable

1661 Views

2 replies

0 likes

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How to find album after title search?

Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title but I do not find such a link in the ipad app. Doe...

Newbie

Hello, After searching for a title, I can hear the title a once. If I like the title, how can I see the other titles of the same album? The windows application has a link to the album for every title...

473 Views

0 replies

0 likes

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Solved!! Cant find the Spotify app for ipad OR iphone on my ipad

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links that people send me, i only get the message "your req...

Newbie

I have a problem, when i search for Spotify in app store on my ipad2 iOS 5 it doesnt show up! The iphone app does not show up either. When i go from a driect link from either spotifys web or links th...

Lucybaybak

Casual Listener

3072 Views

5 replies

0 likes

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Facebook login question

We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logged into MY facebook account on my Facebook app. So ...

Casual Listener

We just purchased Spotify Unlimited with my mom's Facebook information. But when I go to use the app on my iPhone, I click to login with Facebook and it uses MY information because I'm currently logg...

user-removed

Not applicable

564 Views

3 replies

0 likes

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  • 3 replies
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How long will it take?

I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?

Casual Listener

I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?

David

Spotify Legend

2178 Views

3 replies

0 likes

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  • 3 replies
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Pause after 1 minute & songs will not sync iP4

I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists will also not sync onto my phone also.

Visitor

I'm running the latest version of the app on my iPhone 4 and I've had trouble ever since. I will play a song for a minute and even though it is downloaded, it will irratically pause. My playlists wil...

David

Spotify Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Lost playlists when loged out

I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!?I got premium sence long and never had any problems until now. The issue is on iphone 4s and would really like to have it back! Anyone know what to do?...

Newbie

I loged out from my spotify and when I tryed to log in again it says that I have 48 hours trail!?!? I got premium sence long and never had any problems until now.  The issue is on iphone 4s an...

Sam

Spotify

406 Views

1 replies

0 likes

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  • 1 replies
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Solved!! redeeming a gift card after the 48hr trial version

Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a gift card from a shop, how do i redeem this card? ...

Casual Listener

Hi all, im new to this so sorry if its in the wrong place. I set up a spotify accout on tuesday and got the 48 hr premium trial version on my ipad, which was great. However i would like to purchase a...

user-removed

Not applicable

1508 Views

5 replies

0 likes

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  • 5 replies
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Ipad3, AirPlay and ATV2

Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything looks like its working, the song name pops up on th...

Newbie

Hi, Hardware: iPad 3 and iphone 4, both with IOS 5.1.1 AppleTV2 connected by HDMI to reciever AirPort Express x 2 connected analog Problem: I can't get the ipad app to work with the ATV2; everything ...

Remcohe

Casual Listener

894 Views

2 replies

0 likes

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Choppy Audio on iPad App

I am currently experiencing Choppy Audio on the iPad app using an iPad 3. I've noticed this many times, but it is more apparent in certain types of music than others. It sounds like the music is being played through a fan. It's subtle, you have to li...

Music Fan

I am currently experiencing Choppy Audio on the iPad app using an iPad 3.  I've noticed this many times, but it is more apparent in certain types of music than others.   It sounds like th...

Webern

Music Fan

1326 Views

2 replies

0 likes

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Hide Unplayabe Tracks option behaving in reverse?

Hi, Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt this is specific to my device: "Hi, The "Hide Unplayable Tra...

Casual Listener

Hi,   Perhaps someone could verify this for me. I've just sent the following through the website's contact form and got the usual first-line "try reinstalling etc" response. I seriously doubt ...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
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Solved!! Apps and Radio on iOS?

With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...

Visitor

With the apps function makes spotify the best experince on desktop, but on mobile devices there are nothing! and also no radio?? I think maybe i switch to the 3 Dollar Last.fm...

David

Spotify Legend

1624 Views

6 replies

1 likes

  • 1624 Views
  • 6 replies
  • 1 likes