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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37590 Views

41 replies

10 likes

  • 37590 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103405 Views

115 replies

12 likes

Other
  • 103405 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1339 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299390 Views

61 replies

16 likes

  • 299390 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126161 Views

19 replies

38 likes

  • 126161 Views
  • 19 replies
  • 38 likes

Superuser Contribution How do I turn off video "canvases" option is gone

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spotify on and this is distracting. Sometimes I like t...

Music Fan

The option to turn off music video canvases used to be under the app ios - playback - canvas. That is no longer there. Did this move or is it completely gone? I'm often trying to concentrate with Spo...

fraktalisman

Roadie

5943 Views

3 replies

2 likes

  • 5943 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Apple Watch defaut to main account

PlanPremium FamilyCountryBrazilDeviceiphone 13 pro max / Apple watch series 7 with cellularOperating Systemlatest iosMy Question or IssueI am a member in a family account created by my husband. My apple watch is linked to my account, that is a member...

Casual Listener

Plan Premium Family Country Brazil Device iphone 13 pro max / Apple watch series 7 with cellular Operating System latest ios My Question or Issue I am a member in a family account created by...

Not applicable

3456 Views

5 replies

0 likes

  • 3456 Views
  • 5 replies
  • 0 likes

Superuser Contribution web player not working

PlanFreeCountry Deviceiphone xrOperating Systemios 17 My Question or Issuehi there! as of two days ago, my web player has not been working. the top “good morning…get premium” message has been formatted weirdly and i can click on mixes and playlists b...

Casual Listener

Plan Free Country   Device iphone xr Operating System ios 17   My Question or Issue hi there! as of two days ago, my web player has not been working. the top “good morning…get pre...

Dessi

Moderator

1696 Views

5 replies

0 likes

  • 1696 Views
  • 5 replies
  • 0 likes

Superuser Contribution iOS App - Order of playlist

Hi guys why is it no longer possible to sort/manage the order of a playlist in the iOS App? and it’s even no longer syncing the order of a playlist once it is changed on a Mac. It’s only ordering songs by date. Old>new. I have a lot of very long play...

Newbie

Hi guys   why is it no longer possible to sort/manage the order of a playlist in the iOS App?   and it’s even no longer syncing the order of a playlist once it is changed on a Mac. &nbs...

dnvrsangel

Regular

29753 Views

15 replies

3 likes

iOS
Playlists
  • 29753 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify music briefly suspend each time iPhone screen is opened or closed

DeviceiPhone 15Operating SystemiOS 18 My Question or IssueSince iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for each notification as it makes the screen opening.

Visitor

Device iPhone 15 Operating System iOS 18   My Question or Issue Since iOS 18 update, Spotify music briefly suspend each time I opened or closed the screen on my iPhone 15. Same happen for ...

Ivelina

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

When I play music from Spotify on my phone the music pauses when the phone

When I play music from Spotify on my Iphone (13, IOs 18), everytime the phone locks/unlocks the music pauses for 1 second. Or if I get a notification which makes the screen open, the music stops for 1 second. I have tried clean reinstall, background ...

Casual Listener

When I play music from Spotify on my Iphone (13, IOs 18), everytime the phone locks/unlocks the music pauses for 1 second. Or if I get a notification which makes the screen open, the music stops for ...

sppunemimmia

Casual Listener

1020 Views

2 replies

1 likes

  • 1020 Views
  • 2 replies
  • 1 likes

Superuser Contribution music keeps changing

Music keeps changing just when bluetooth is connected PlanPremiumCountryItalyDevice(Iphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Music keeps changing just when bluetooth is connected  Plan Premium Country Italy Device (Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...

Eni

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when turning phone on

PlanStudent Premium CountryUSADeviceiphone 12 MiniOperating SystemIOS18 My Question or IssueWhen I turn my phone on, my music pauses. Like when I go to check the time it pauses and it’s DRIVING me insane. This is such a new issue. Any ideas?

Visitor

Plan Student Premium  Country USA Device iphone 12 Mini Operating System IOS18   My Question or Issue When I turn my phone on, my music pauses. Like when I go to check the ti...

Yordan

Moderator

1430 Views

3 replies

0 likes

  • 1430 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify bug skipps every Song iPhone 15 pro Max

https://files.fm/f/tswmd694dj Display Recording Video This is my Problem, https://streamable.com/jzfmv9Spotify Premium iPhone 15 Pro Max iOS 17.4.1 I Have Changed my iPhone with AppleCare+ i have changed my AirPods, i Have cleaned my Cache, iPhone Ha...

Regular

https://files.fm/f/tswmd694dj  Display Recording Video  This is my Problem,  https://streamable.com/jzfmv9 Spotify Premium   iPhone 15 Pro Max  iOS 17.4.1  &nbsp...

DerekAmsbaugh

Newbie

2602 Views

16 replies

0 likes

  • 2602 Views
  • 16 replies
  • 0 likes

Superuser Contribution Make manual sorting of songs within a playlist part of the mobile app

I like to have my playlists sorted by artist and songs so I can see quickly if I’ve already added a song or not. When I add a song it puts it at the bottom of the list. I’d like to be able to manually sort songs within a playlist on my IPhone. Curren...

Casual Listener

I like to have my playlists sorted by artist and songs so I can see quickly if I’ve already added a song or not. When I add a song it puts it at the bottom of the list. I’d like to be able to manuall...

Eni

Moderator

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music Playing Time-Out

PlanFree/PremiumCountryUSADeviceApple TV 4KOperating SystemTVOS 18 My Question or IssueI am a current Apple Music subscriber. I have an Apple TV connected to my home theater system, and I like to put on a playlist to play while doing things around th...

Newbie

Plan Free/Premium Country USA Device Apple TV 4K Operating System TVOS 18   My Question or Issue I am a current Apple Music subscriber. I have an Apple TV connected to my home theater ...

Yordan

Moderator

858 Views

1 replies

0 likes

  • 858 Views
  • 1 replies
  • 0 likes

Song search has a error

PlanFree/PremiumiOS song search in library is not propper. Does not find an artist “n’to” if i type it like that. Check the prints screen: Country Device(Operating System(iOS My Question or Issue

Regular

Plan Free/Premium iOS song search in library is not propper. Does not find an artist “n’to” if i type it like that. Check the prints screen:       Country   Device ( Ope...

2XXL

Regular

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume steps Spotify Connect less fine grained in iOS 16

PlanPremium CountryThe Netherlands DeviceiPhone 12 mini Operating SystemiOS 16 Release Candidate My Question or IssueThe volume buttons on the iPhone and iPad can be used to change the volume of the device that’s being used through Spotify Connect. O...

Music Fan

Plan Premium   Country The Netherlands   Device iPhone 12 mini   Operating System iOS 16 Release Candidate   My Question or Issue The volume buttons on the iPhone and...

NovaSounds

Regular

16076 Views

66 replies

20 likes

  • 16076 Views
  • 66 replies
  • 20 likes

Superuser Contribution spotify won't recognize internet connectivity

I'm using iPhone 14. I traveled to another country recently. I was having problems with playing songs and podcasts. When I open Spotify and try to login, it gives me an error message "You're offline. Check your connection and try again". When I try t...

Casual Listener

I'm using iPhone 14. I traveled to another country recently. I was having problems with playing songs and podcasts. When I open Spotify and try to login, it gives me an error message "You're offli...

TheVong

Visitor

2368 Views

5 replies

0 likes

  • 2368 Views
  • 5 replies
  • 0 likes

Superuser Contribution My music does not resume after watching a short video on other apps

Previously when I’m listening to music on my Spotify app I can scroll through Twitter or Facebook apps watch a short video when I’m done the music resumes playing on Spotify but now the moment I watch a video on any other app it refuse to resume and ...

Casual Listener

Previously when I’m listening to music on my Spotify app I can scroll through Twitter or Facebook apps watch a short video when I’m done the music resumes playing on Spotify but now the moment I wat...

Maria

Moderator

3911 Views

3 replies

0 likes

  • 3911 Views
  • 3 replies
  • 0 likes

Superuser Contribution iOS 17 StandBy Mode - Receiving Multiple Volume Change Notifications from S

Hello everyone,I’ve been experiencing an issue with iOS 17's StandBy mode, particularly when using Spotify. Whenever I try to change the volume while in StandBy mode, I get bombarded with hundreds of notifications from Spotify. Each notification seem...

Casual Listener

Hello everyone, I’ve been experiencing an issue with iOS 17's StandBy mode, particularly when using Spotify. Whenever I try to change the volume while in StandBy mode, I get bombarded with hundred...

Maria

Moderator

1572 Views

6 replies

0 likes

  • 1572 Views
  • 6 replies
  • 0 likes

Superuser Contribution iPhone shortcut to change bluetooth device

PlanPremiumCountryUKDeviceiPhoneOperating SystemIOS18 My Question or IssueI have a number of bluetooth speakers I use most days, different rooms/locations.I use quite a few iPhone shortcut automations, e.g. "play xyz radio station".What I don't seem ...

Casual Listener

Plan Premium Country UK Device iPhone Operating System IOS18   My Question or Issue I have a number of bluetooth speakers I use most days, different rooms/locations. I use quite a few...

Vasil

Moderator

4187 Views

1 replies

0 likes

  • 4187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt show up in ios Shortcuts

PlanPremiumCountryUSA DeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWith the new Spotify update I saw that Siri started supporting Spotify queries. I also saw a shortcut being suggested in the Shortcuts ios app. The shortcut was som...

Casual Listener

Plan Premium Country USA   Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue With the new Spotify update I saw that Siri started supporting Spotify queries. I...

xwr0m7hmnt5mpt5aa19l

Casual Listener

226077 Views

15 replies

18 likes

iOS
shortcuts
Siri
  • 226077 Views
  • 15 replies
  • 18 likes

Solved!! My Spotify Canvas isn't working on ipad

I'm using ipados 17.6.1, Spotify 8.9.74.535Updated, cleared cache, reinstalled it but Canvas feature still won't workKindly help me by looking into this matter

Casual Listener

I'm using ipados 17.6.1, Spotify 8.9.74.535 Updated, cleared cache, reinstalled it but Canvas feature still won't work Kindly help me by looking into this matter

Jichuesthetic

Casual Listener

1615 Views

2 replies

0 likes

  • 1615 Views
  • 2 replies
  • 0 likes