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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37507 Views

41 replies

10 likes

  • 37507 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103277 Views

115 replies

12 likes

Other
  • 103277 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1336 Views

0 replies

0 likes

iOS
  • 1336 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299360 Views

61 replies

16 likes

  • 299360 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126138 Views

19 replies

38 likes

  • 126138 Views
  • 19 replies
  • 38 likes

Superuser Contribution Airplane mode pop up very annoying

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 17 My Question or IssueAny time I use airplane mode, when you open the Spotify app an airplane mode popup appears every time I open the app. I realize I am in airplane mode, I’m on an airplane I ...

Regular

Plan Premium Country US Device iPhone 13 Operating System iOS 17   My Question or Issue Any time I use airplane mode, when you open the Spotify app an airplane mode popup appears every...

dgian

Spotify

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Mobile][Other] Offline Airplane Mode Prompt On Mobile While Listening to Downloaded Playlist

Hi there, I took a flight yesterday and was using Airplane Mode, I noticed each time I opened the app would prompt me to switch off Airplane Mode for a better experience. However, I feel like this is a useless prompt if listening to a playlist that i...

Newbie

Hi there, I took a flight yesterday and was using Airplane Mode, I noticed each time I opened the app would prompt me to switch off Airplane Mode for a better experience. However, I feel like this is...

dgian

Spotify

1458 Views

3 replies

1 likes

Mobile
Other
  • 1458 Views
  • 3 replies
  • 1 likes

Superuser Contribution Constant “turn off airplane mode” notification

Whenever I open Spotify while in airplane mode, I get a notification that tells me to turn airplane mode off. I can’t disable the notification and it’s a really unnecessary feature, so can you please remove it?

Casual Listener

Whenever I open Spotify while in airplane mode, I get a notification that tells me to turn airplane mode off. I can’t disable the notification and it’s a really unnecessary feature, so can you please...

dgian

Spotify

4755 Views

8 replies

4 likes

  • 4755 Views
  • 8 replies
  • 4 likes

Superuser Contribution How to stop beeping mid song

Spotify keeps pausing my song to make a beeping sound. I’ve disabled play feedback sounds and it’s still happening

Visitor

Spotify keeps pausing my song to make a beeping sound. I’ve disabled play feedback sounds and it’s still happening

lozbr

Casual Listener

2025 Views

3 replies

0 likes

  • 2025 Views
  • 3 replies
  • 0 likes

Solved!! Re Order Playlist by Artist

I have an Iphone 4S, is it possible to arrange playlists alphabetically by artist? It seems to do it by date you download / save to playlist which is quite annoying.....? Cheers

Newbie

  I have an Iphone 4S, is it possible to arrange playlists alphabetically by artist? It seems to do it by date you download / save to playlist which is quite annoying.....?   Cheers

DeathcoreDogDad

Casual Listener

25956 Views

11 replies

1 likes

  • 25956 Views
  • 11 replies
  • 1 likes

how to remove grey lines

somehow turned gray lines which divide songs when i use search

Visitor

somehow turned gray lines which divide songs when i use search

Amay

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my spotify so weird?

My friend and I have a private playlist together and the way it is for them is different from mine, even tho we both don't have premium.They can for example stop the shuffle or skip to specific parts of a song while I can't.And when I click on the pl...

Newbie

My friend and I have a private playlist together and the way it is for them is different from mine, even tho we both don't have premium. They can for example stop the shuffle or skip to specific par...

johnystrek

Newbie

5359 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution app crashed on home screen

Hi all, I'm using Spotify 8.9.70 on iphone with iOS 17.6.1. Every time I click the "music" filter at the top of the home screen, the app crashes. I tried logging out and back, and reinstalling the app. No change. Anyone experienced the same?

Casual Listener

Hi all, I'm using Spotify 8.9.70 on iphone with iOS 17.6.1. Every time I click the "music" filter at the top of the home screen, the app crashes. I tried logging out and back, and reinstalling the ap...

EZ83

Casual Listener

720 Views

3 replies

0 likes

  • 720 Views
  • 3 replies
  • 0 likes

Music that you might like

Lately Spotify is getting frazzled lately. I check on my phone to see what music it was suggesting me to like. I see adolph hitler no it. I'm like 1. I'm much bigger than him by 280 lbs and secondly my family fought wars against him. thirdly my actio...

Casual Listener

Lately Spotify is getting frazzled lately. I check on my phone to see what music it was suggesting me to like. I see adolph hitler no it. I'm like 1. I'm much bigger than him by 280 lbs and secondly ...

andreiponze

Casual Listener

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas isn't working

I tried everything, on my main account canvas doesn't work, but on other accounts it does

Visitor

I tried everything, on my main account canvas doesn't work, but on other accounts it does

Not applicable

1737 Views

3 replies

0 likes

  • 1737 Views
  • 3 replies
  • 0 likes

Lost playlists after change from free to premium

Need help with lost playlist after upgrading from a free account to being added to a premium accountPlanFree/PremiumCountryAustraliaDeviceiPhone 15Operating SystemLatest ios My Question or Issue

Casual Listener

Need help with lost playlist after upgrading from a free account to being added to a premium account Plan Free/Premium Country Australia Device iPhone 15 Operating System Latest ios   ...

Not applicable

1446 Views

6 replies

0 likes

  • 1446 Views
  • 6 replies
  • 0 likes

Superuser Contribution Bug to Synchronize PC local files on iphone app

Hi everybody,I have added local mp3 files to my playlist on my Windows Spotif app.I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, I have a message saying : "Song not downloaded. If you ...

Visitor

Hi everybody, I have added local mp3 files to my playlist on my Windows Spotif app. I can see the names of these files on the playlist on the Spotify app on my iPhone, but when I try to play them, ...

Eni

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Audio suddenly is crappy when connected Bluetooth to car

I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song quality is so terrible i can’t listen to it at all i...

Visitor

I always connected to the car via Bluetooth and listen to Spotify and have never had the horrible sound quality for the past 3 days I’ve tried all the sound settings but nothing’s changed. The song q...

MateusM

Spotify Star

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Add To Playlists Not Working

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 14.6) My Question or IssueAdd to playlist hasn't been working for me recently in the sense that when I add a brand new song to one of my playlists, I can't add that same song to the same or o...

Casual Listener

Plan Premium Country USA Device (iPhone XR) Operating System (iOS 14.6)   My Question or Issue Add to playlist hasn't been working for me recently in the sense that when I add a brand ...

Not applicable

3764 Views

7 replies

0 likes

  • 3764 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Music cuts out for a second when locking and unlocking phone

When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back to the volume it’s supposed to be at.

Casual Listener

When unlocking and locking my iPhone 13 Pro, the audio seems to stutter for an about half a second. When locking my phone specifically, the audio will be very loud for just a moment before going back...

Jommdotcom

Casual Listener

1008 Views

2 replies

0 likes

  • 1008 Views
  • 2 replies
  • 0 likes

Superuser Contribution I changed plans and now my auto play function does not work. Help

I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I seem to not need an update. This is one of my favourit...

Casual Listener

I recently updated my subscription from premium duo to premium individual and my auto play functionality is no longer working. I tried switching it on and off. I also tried updating the app but I see...

OscarDC

Moderator

574 Views

3 replies

0 likes

  • 574 Views
  • 3 replies
  • 0 likes

Superuser Contribution Tradução de Musicas

PlanPremiumCountryBrazilDeviceiphone13Operating SystemiOS My Question or IssueHello, I'm using the app on an iPhone 13, but the button to activate translation is not available for me. I checked, and the app is up to date. How can I use this tool to t...

Visitor

Plan Premium Country Brazil Device iphone13 Operating System iOS   My Question or Issue Hello,  I'm using the app on an iPhone 13, but the button to activate translation is not a...

OscarDC

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution No more warning preventing duplicate songs in playlists?

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?” this was a critical feature that helped keep playlists organiz...

Regular

Relevant for Spotify computer client - adding multiple songs to playlist with potential duplicates no longer triggers warning message “this song already is in this playlist, add anyways?”   th...

grc1

Regular

15034 Views

13 replies

28 likes

  • 15034 Views
  • 13 replies
  • 28 likes

Superuser Contribution Why can’t I submit a 5 star review for a podcast?

When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money Moves by cloud10) all 5 stars because it’s my favo...

Visitor

When I try to rate the podcast, the submit button only appears when 1-4 stars are selected. When 5 stars are selected the submit button disappears. I want to be able to give this podcast (Dirty Money...

Maria

Moderator

1797 Views

1 replies

0 likes

  • 1797 Views
  • 1 replies
  • 0 likes

Trying to buy an audiobook

PlanPremiumCountryUSDeviceIPhone 11, Dell laptop Operating SystemIOS17 , Windows 11 My Question or IssueWhen I click "Buy" on an audiobook, it just says "Something went wrong." I have tried on my phone browser, my computer browser, with and without w...

Visitor

Plan Premium Country US Device IPhone 11, Dell laptop  Operating System IOS17 , Windows 11   My Question or Issue When I click "Buy" on an audiobook, it just says "Something went ...

MateusM

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes