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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37506 Views

41 replies

10 likes

  • 37506 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103261 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1336 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299355 Views

61 replies

16 likes

  • 299355 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126137 Views

19 replies

38 likes

  • 126137 Views
  • 19 replies
  • 38 likes

Superuser Contribution Bottom bar UI glitch

PlanBasic FamilyCountryUnited StatesDeviceiPhone 15 ProOperating SystemiOS 17.6.1Spotify Version8.9.64.456My Question or Issueglitch in UI on bottom bar, home page not transparent but search and your library is

Regular

  Plan Basic Family Country United States Device iPhone 15 Pro Operating System iOS 17.6.1 Spotify Version 8.9.64.456 My Question or Issue glitch in UI on bottom bar, home page not t...

Ivelina

Moderator

859 Views

5 replies

0 likes

  • 859 Views
  • 5 replies
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Superuser Contribution Why does spotify pause any other streaming music app as soon as I open it?

When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just started with the last update.

Visitor

When I am playing soundcloud, as soon as I open the spotify app, without pressing play, it automatically stops my soundcloud. This is extremely frustrating and did not happen last week. This just sta...

yoonnel

Composer

2471 Views

3 replies

0 likes

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Solved!!Superuser Contribution Playlist folder doesn’t sync

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app The app is on the latest version and I have waited multiple days to see if it just needed longer to sync but...

Casual Listener

On iOS 17 - when I move a playlist into a playlist folder from the Spotify website it doesn’t update in the playlist folder on the mobile app   The app is on the latest version and I have wait...

Spenbarkley

Visitor

3120 Views

6 replies

0 likes

Apple iPhone app
library malfunction
Not syncing
playlist folders
Sync issue
synching devices
  • 3120 Views
  • 6 replies
  • 0 likes

Superuser Contribution Jam problem

PlanPremiumCountryUkraineDeviceIPhone 11Operating SystemIOS 18 My Question or IssueJam not working on my phone, when I join or create a jam it just shows my own queue, I appear like Im in the jam, but Im just listening like Im alone. Already tried to...

Casual Listener

Plan Premium Country Ukraine Device IPhone 11 Operating System IOS 18    My Question or Issue Jam not working on my phone, when I join or create a jam it just shows my own queue, ...

Susan_GP

Moderator

1368 Views

1 replies

0 likes

  • 1368 Views
  • 1 replies
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Superuser Contribution Spotify crashes when I’m opening my camera

Hi everyone, lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song.im not on video mode, so the music shouldn’t stop because of it.. a...

Newbie

Hi everyone,  lately, when I’m playing my playlist and then open camera up on my iPhone the music just stops and when I get back to the app I can see that the app skipped to next song. im not ...

AlejaR

Moderator

1674 Views

3 replies

0 likes

  • 1674 Views
  • 3 replies
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Superuser Contribution spotify track time only going backwards

Premium USA DeviceIphone 12Operating Systemios 17.6.1 My Question or IssueThe track time on spotify used the show the full length of the song, like 3:56. Now it randomly shows a countdown until the song ends, such as -3:32 and I don't know how to swi...

Casual Listener

Premium   USA   Device Iphone 12 Operating System ios 17.6.1   My Question or Issue The track time on spotify used the show the full length of the song, like 3:56. Now it ran...

delysid23

Music Fan

874 Views

2 replies

2 likes

  • 874 Views
  • 2 replies
  • 2 likes

pourrais-je reprendre l'abonnement que j'ai perdu svp ?

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

Visitor

j'ai payé un abonnement jusqu'à décembre et au final il s'est annulé sans mon consentement et je n'ai pas reçu de remboursement également j'aimerais reprendre l'abonnement

Billy-J

Spotify Star

558 Views

1 replies

0 likes

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  • 1 replies
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Assistance with Issue

Hi all. I have a constant issue with either my Spotify or iPhone 15 Pro. Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat declined. In my car 2022 plate, even if I have the songs downloaded or streaming, the au...

Newbie

Hi all.    I have a constant issue with either my Spotify or iPhone 15 Pro.    Recently (past 2/3months) I have noticed that the sound quality for Spotify has somewhat decline...

Billy-J

Spotify Star

646 Views

1 replies

1 likes

  • 646 Views
  • 1 replies
  • 1 likes

Superuser Contribution Return "Add to Playlist" to Three-Dot Menu in Queue and New Releases on Mobile!!

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button.In every other three-dot menu I saw, they're all identical (and include "add to playlist")...

Casual Listener

"Add to playlist" button in the Queue and New Releases section on mobile has been inexplicably removed from the expanded menu opened using the three dot button. In every other three-dot menu I saw...

Susan_GP

Moderator

2277 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution the playlist is incomplete on iPhone

Premium, Brazil (iPhone XR)(iOS 16) the playlist on my phone is incomplete, songs don’t appearwhen I look at the same playlist on my PC the duration is longer and more songs appear

Visitor

Premium, Brazil  (iPhone XR) (iOS 16)   the playlist on my phone is incomplete, songs don’t appear when I look at the same playlist on my PC the duration is longer and more songs appea...

Novy

Moderator

597 Views

2 replies

1 likes

  • 597 Views
  • 2 replies
  • 1 likes

Superuser Contribution Recently played history skipping date label

PlanPremiumCountryItalyDeviceiPhone 12Operating SystemiOS 16.5.1 My Question or IssueI've been experiencing this issue for a little over a month and it consists of the recently played history on the Spotify app skipping a date. Basically, the songs p...

Casual Listener

Plan Premium Country Italy Device iPhone 12 Operating System iOS 16.5.1   My Question or Issue I've been experiencing this issue for a little over a month and it consists of the recent...

juliarafalik

Visitor

3676 Views

10 replies

2 likes

App
issue
Recently Played
  • 3676 Views
  • 10 replies
  • 2 likes

Superuser Contribution Apple Watch plays wrong podcast when selected from "Your Episodes" when on LTE

PlanPremiumCountryItalyDeviceiPhone Xs, Apple Watch Series 7 LTEOperating SystemiOS 17.4, Watch OS 10.4 My Question or Issue Hello, when selecting a podcast from the "Your Episodes" section from the Apple Watch app, something strange happens: - If th...

Music Fan

Plan Premium Country Italy Device iPhone Xs, Apple Watch Series 7 LTE Operating System iOS 17.4, Watch OS 10.4   My Question or Issue   Hello, when selecting a podcast from the "...

Régis94

Casual Listener

1530 Views

4 replies

0 likes

Apple Watch
LTE
Podcasts
  • 1530 Views
  • 4 replies
  • 0 likes

Superuser Contribution Apple watch

PlanPremiumCountryNew ZealandOperating SystemApple watch series 4, OS 10.6.1 My Question or IssueFor past few weeks I cannot control Spotify from my Apple Watch series 4. No volume, play/pause or skip tracks. I can seem to play/pause it from the watc...

Newbie

  Plan Premium Country New Zealand Operating System Apple watch series 4, OS 10.6.1   My Question or Issue For past few weeks I cannot control Spotify from my Apple Watch series 4....

Dessi

Moderator

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Spotify app not connecting to Chromecast devices

PlanPremiumCountryAustraliaDeviceiPhone 10Operating System(iOS 17.5.1 My Question or IssueThe last month the Spotify app has intermittently not connected to my google speakers to play audio. Also does not work with Yamaha MusicCast. haven’t had issue...

Regular

Plan Premium Country Australia Device iPhone 10 Operating System (iOS 17.5.1   My Question or Issue The last month the Spotify app has intermittently not connected to my google speaker...

Volki

Newbie

848 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Auto-download episodes does not work for podcasts with paid subscriptions

PlanPremiumCountryU.S.A.DeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueAuto-downloading podcast episodes is great, but I have a paid subscription to get ad free episodes of my favorite show. These do not auto-download. I have to go to ...

Regular

Plan Premium Country U.S.A. Device iPhone XS Operating System iOS 17.5.1   My Question or Issue Auto-downloading podcast episodes is great, but I have a paid subscription to get ad fre...

parks1

Regular

2886 Views

9 replies

0 likes

  • 2886 Views
  • 9 replies
  • 0 likes

Volume control notification spam

PlanPremiumCountrySlovakiaDeviceiPhone SE (2020)Operating SystemiOS 18 dev beta My Question or IssueLike every time a volume button is clicked when Spotify is connected to another device with active playback, the notification about the new volume con...

Newbie

Plan Premium Country Slovakia Device iPhone SE (2020) Operating System iOS 18 dev beta   My Question or Issue Like every time a volume button is clicked when Spotify is connected to an...

MateusM

Spotify Star

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Why can’t I download the app on my iPhone

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

Visitor

I get the cloud icon instead of the “GET” bar but this app is not on my phone and when I click the cloud to download, nothing happens. Help!

MateusM

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove Spotify controls from lock screen on iPhone

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13? I keep pressing pause or skipping tracks when I'm holding my phone and I swear I will throw this phone across the room if I miss my favourit...

Visitor

Is there a way to remove the Spotify controls completely from the lock screen on my iPhone XR running iOS 13?   I keep pressing pause or skipping tracks when I'm holding my phone and I swear I...

rafagildin

Visitor

44710 Views

8 replies

6 likes

iphone
iphone xr
lock screen
  • 44710 Views
  • 8 replies
  • 6 likes