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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408531 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279785 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178934 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Does premium for family also work on mobile outside of the address?
Does premium for family also work on mobile outside of the address?
Casual Listener
1571 Views
5 replies
0 likes
The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now there's hundreds of random songs that I don't like in m...
The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now...
465 Views
0 replies
0 likes
I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive screen on my car dashboard, all over bluetooth with...
I have an iphone 8 with the latest update. I've just swicthed from apple music to Spotify. Previously I was able to view all my playlists, songs, albums, track and artist info etc on the interactive ...
Community Legend
2329 Views
1 replies
1 likes
My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.
My Spotify keeps freezing whenever I try to play a song. When I try to exit the app, my phone freezes.
Roadie
3839 Views
2 replies
1 likes
I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover). If I click on a specific item, then I see the artwork. Go back to Browse and all I see is the grey square and white circles for each it...
I'm getting no album artwork at all when browsing on the Spotify website (e.g. looking at New Releases, Discover). If I click on a specific item, then I see the artwork. Go back to Brows...
440 Views
0 replies
0 likes
(Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but it does on desktop. It was marked as solved but i s...
(Not sure if im doing this right since its my first time) I added songs via local file to my playlist on spotify. I’ve seen posts from the past of how the album artwork doesn’t show up on mobile but ...
Not applicable
1211 Views
1 replies
0 likes
Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. If it helps im playing it bluetooth to my car stere...
Every 5 Minutes (exactly) my volume of spotify goes down to about half the volume it was at. If I pause and the play the music it goes back to normal volume then 5 minutes later its goes down again. ...
Not applicable
1050 Views
1 replies
0 likes
My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them
My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them
Not applicable
401 Views
1 replies
0 likes
I have searched the community for an answer, but I couldn't find one. So here is my question: In my spotify friend activity I can see what my friends are listening to, but one friend isn't visible (normally it was). My friend has an iPhone 7, uses Wi...
I have searched the community for an answer, but I couldn't find one. So here is my question: In my spotify friend activity I can see what my friends are listening to, but one friend isn't v...
Casual Listener
1279 Views
4 replies
0 likes
Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.
Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.
Not applicable
8582 Views
18 replies
0 likes
Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a song remembering what album contains it. I hope th...
Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a...
502 Views
0 replies
0 likes
Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything
Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything
417 Views
0 replies
0 likes
Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what setting we have in the ios app?Since spotify connect i...
Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what set...
Newbie
32705 Views
14 replies
1 likes
Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it sounds like anyway), and all of the sudden my connection to my b...
Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it soun...
Newbie
8758 Views
12 replies
2 likes
Hey y'all!Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spotify app. I even tried to make a new account, but it ...
Hey y'all! Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spo...
388 Views
0 replies
0 likes
Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer which works fine. When she tried to login on the ap...
Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer ...
Community Legend
637 Views
3 replies
0 likes
I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?
I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?
Casual Listener
1043 Views
1 replies
0 likes
Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active internet connection. This is clear. My car has the option to play the so...
Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active interne...
Community Legend
1541 Views
1 replies
0 likes
Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?
Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?
Casual Listener
618 Views
2 replies
0 likes
After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the desktop, the settings will toggle in both places (b...
After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the ...
459 Views
0 replies
0 likes
