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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36292 Views

40 replies

10 likes

  • 36292 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101501 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1258 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298416 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125506 Views

19 replies

38 likes

  • 125506 Views
  • 19 replies
  • 38 likes

Unlike song

By mistake I put unlike no a song. How can I know The name of that song?

Newbie

By mistake I put unlike no a song. How can I know The name of that song?

enigmuska

Newbie

622 Views

1 replies

1 likes

  • 622 Views
  • 1 replies
  • 1 likes

Solved!! Music pause automatically every time when you push the side button to lock screen in iOS

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or other apps, I have tried to delete and download the ap...

Casual Listener

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or oth...

sherif90

Casual Listener

6090 Views

3 replies

0 likes

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  • 3 replies
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Lost all of my playlists and music

So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did that, and my music didn’t save to my account I gue...

Newbie

So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Playlists in iOS app are empty but still say how many songs are in them...

Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, it only contains about 12. Another playlist has abso...

Newbie

Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, i...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Song available on web app, but does not appear in ios app

Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a playlist using the desktop app and I go check my playli...

Newbie

Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a play...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
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Better iOS EQ

Hi Spotify, I have been using premium for almost a year now and I never want to be without it again.Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones. I was listening on Android until recently, using the Equalize...

Casual Listener

Hi Spotify,   I have been using premium for almost a year now and I never want to be without it again. Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones....

Mangwe

Newbie

7337 Views

3 replies

5 likes

  • 7337 Views
  • 3 replies
  • 5 likes

play tracks in an album in proper order

how do you play the tracks in an album in the order in which they appear in the album? it seems to me this should be the DEFAULT... why does it default to "shuffle", and how do you set it to play the tracks in the other they appear in the album? I ha...

Regular

how do you play the tracks in an album in the order in which they appear in the album?  it seems to me this should be the DEFAULT...   why does it default to "shuffle", and how do you set...

436 Views

0 replies

0 likes

  • 436 Views
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ELIMINATED SONGS

Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?

Newbie

Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?

Hubo

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Free month of Premium

There are always the ads that say that I can have fre premium fore a whole month, but I don’t know how to get this offer.Pls help!

Newbie

There are always the ads that say that I can have fre premium fore a whole month, but I don’t know how to get this offer.Pls help!

Hubo

Community Legend

3716 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! is there a way to find the current song being played on an iPhone playlist?

i'd like to be able to go directly to what is playing currently in my playlist on my iPhone, however it doesn't seem like i can. is there a way to find the current song being played on an iPhone playlist?

Music Fan

i'd like to be able to go directly to what is playing currently in my playlist on my iPhone, however it doesn't seem like i can.   is there a way to find the current song being played on an iP...

prithvikg

Regular

26906 Views

16 replies

3 likes

current song
  • 26906 Views
  • 16 replies
  • 3 likes

imported itunes playlists won't play on iphone

I am recently unable to play imported itunes playlists using my iphone (no issues using the desktop Spotify app). The itunes playlists display and show correct # of songs - but, when I click on a playlist nothing is there. The itunes playlists are no...

Newbie

I am recently unable to play imported itunes playlists using my iphone (no issues using the desktop Spotify app).    The itunes playlists display and show correct # of songs - but, when I c...

523 Views

0 replies

0 likes

  • 523 Views
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[Running] Modify "Your Running Mix" track list?

Hello everyone!Does anyone know how to add specific songs to the playlist "your running mix"? Or if i can create a playlist in the running section with my oun songs? It doesn't give me a choice to add music in this play list.thks

Casual Listener

Hello everyone! Does anyone know how to add specific songs to the playlist "your running mix"? Or if i can create a playlist in the running section with my oun songs? It doesn't give me a choice to ...

Cregoryjames

Casual Listener

4495 Views

9 replies

4 likes

  • 4495 Views
  • 9 replies
  • 4 likes

Superuser Contribution constant skipping and pausing

When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about this type of problem but there have been no concre...

Casual Listener

When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about...

Jew_Hawk_7

Casual Listener

1003 Views

2 replies

0 likes

  • 1003 Views
  • 2 replies
  • 0 likes

Phone keeps redownloading all of my music

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

Casual Listener

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Carplay Problems with Library > Albums

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more. Is there anyway to submit a technical support ticket about this?

Newbie

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more.        Is there anyway to submit a technica...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
  • 0 likes

Can no longer access “up next”

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only for premium owners now?

Newbie

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only f...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Solved!! Mobile Premium won't let me change sound quality

Hi all,So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts back to normal. This is weird. Does anyone know how to c...

Casual Listener

Hi all, So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts b...

TamasKovacs

Regular

16621 Views

9 replies

0 likes

iOS 8
Premium
Sound Quality
  • 16621 Views
  • 9 replies
  • 0 likes

Songs won't play when i select them

Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, but i can still stream songs from my iPad and windo...

Newbie

Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, ...

BarelaIzzy09

Newbie

40587 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

My playlist have 28 songs but only contains 1 song

Hi! So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go to the Artist page of "Velial Squad" I only see 1 song, which...

Newbie

Hi!   So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go t...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
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Rotate Spotify screen

When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and playing music I'm not able to rotate the screen. I...

Casual Listener

When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and...

morgajames

Newbie

6488 Views

4 replies

3 likes

  • 6488 Views
  • 4 replies
  • 3 likes