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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245396 Views

27 replies

5 likes

  • 245396 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130039 Views

119 replies

13 likes

Other
  • 130039 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3233 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309434 Views

62 replies

16 likes

  • 309434 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133161 Views

19 replies

38 likes

  • 133161 Views
  • 19 replies
  • 38 likes

Control Chromecast Audio Volume Control When App In Background and from Lock Screen

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level. It would be great if I could control the volume of the Chromecast Audio when the Spoti...

Casual Listener

The only issue I have with using the Chromecast Audio from my iPhone with Spotify is that I need to have the Spotify app open in order to control the volume level.  It would be great if I could ...

pennmav

Casual Listener

2483 Views

2 replies

1 likes

  • 2483 Views
  • 2 replies
  • 1 likes

Browse screen not loading

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working.I can search and play music, but Browse sits with the three dots constantly loading. Tried a re-install of spotify, but that didn't fix it. Also tried a reset o...

Newbie

Just recently (within the last week) the "Browse" screen on my Ipod Touch stopped working. I can search and play music, but Browse sits with the three dots constantly loading.   Tried a re-in...

temptations

Newbie

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Missing album art

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped.It's working fine on my macbook though. Any suggestions on how to fix this?

Newbie

Spotify on my iPhone no longer shows any album or playlist cover art. It stopped working a few weeks ago and re-installing the app hasn't helped. It's working fine on my macbook though. Any suggesti...

Edrysark

Regular

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Downloads category missing from My Library

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to get it back? Did Spotify remove it? Why? It's one of the...

Regular

I'm regularly underground or on planes with no data, so the Downloads category gets a lot of use. Today I went into the app while on the subway and found the category missing. Is there a way to ...

andremassotti

Casual Listener

1908 Views

5 replies

0 likes

downloaded
downloads
iOS
IOS 11
iphone
iphone x
  • 1908 Views
  • 5 replies
  • 0 likes

Not connecting

I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6 the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, from both devices, simultaneously. I’ve hard reset both devic...

Newbie

I have an iPhone 6s with 11.2.5 and an iPod Touch with 6.1.6  the handoff function in Spotify (when both devices are connected to the same WiFi) is not working. I can literally play a song, fro...

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
  • 0 likes

Local files from PC added to playlist, forever "waiting to download"

i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup. it tells me to "mark the playlist containing this song for Offline S...

Casual Listener

i downloaded 6 songs onto my pc local files, then created a playlist. i synced the playlist to my phone, where it appears, but when i try to download. it then has that little popup.   it tells...

effingjay

Casual Listener

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Cobranca foi feita mas conta continua Free

Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem

Newbie

Comprei o Spotify Premium para Universitarios e o **bleep** de 8,50 foi cobrado no meu cartao varias vezes, porem o status de assinatura no site e no app e Free. Gostaria que resolvessem

478 Views

0 replies

0 likes

  • 478 Views
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  • 0 likes

Playlist is suddenly empty

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back?

Newbie

My favorite playlist with ~700 songs in it was fine yesterday, but today it seems like every song has been deleted. I'm not sure when or why this happened. How can I get it back? 😞 

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

App skipping 10 or 11 songs in albums

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

Newbie

Whenever I select a song in my downloaded albums, at the end of that song it skips 10 or more songs in that album/playlist. Cannot figure out why it’s doing this...!

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
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Playback interrupted by other user - Very strange bug/security issue

Last Saturday something very particular happened while I was using Spotify. I was listening music on my iPhone when all of a sudden the music stopped. I checked my phone and apparently my account was being used via web player.This was very strange, b...

Casual Listener

Last Saturday something very particular happened while I was using Spotify. I was listening music on my iPhone when all of a sudden the music stopped. I checked my phone and apparently my accoun...

Cranier

Casual Listener

6935 Views

33 replies

13 likes

bug
iOS
Web Player
  • 6935 Views
  • 33 replies
  • 13 likes

My behind the lyrics doesn't work

Hello my behind the lyrics doesn't work on any of my devices (iPhone and iPad) I got Spotify premium. Does anybody know how to solve this?

Casual Listener

Hello my behind the lyrics doesn't work on any of my devices (iPhone and iPad) I got Spotify premium. Does anybody know how to solve this?

maria8019

Newbie

12021 Views

19 replies

0 likes

  • 12021 Views
  • 19 replies
  • 0 likes

Songs skipping in car

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car. I put the playlists so that they download, so it shouldn't be an internet issue.I've changed the cable that connects to my Land Rover.I've uninstalled and rei...

Newbie

When I upgraded to the iPhone X I've had issues with my songs skipping when I'm in the car.   I put the playlists so that they download, so it shouldn't be an internet issue. I've changed the...

1162 Views

0 replies

1 likes

  • 1162 Views
  • 0 replies
  • 1 likes

Autoplay cannot be switch off

My autoplay setting is OFF (Your library/ settings/ playback/ autoplay -> OFF) and Spotify on my iphone keeps automatically play songs that I did not ask for, whenever it finsihes playing the choosen playlist. Hos can I stop this annoying behaviour?

Music Fan

My autoplay setting is OFF (Your library/ settings/ playback/ autoplay -> OFF) and Spotify on my iphone keeps automatically play songs that I did not ask for, whenever it finsihes playin...

Bethany_Dawn

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Error "This video isn't available in this country or on your device."

I get this error whenever I try to open the 99% Invisible podcast on iOS. It's all fine on desktop though. I can also hit play on desktop and tell Spotify to play it on my mobile device, and it works. Why can't I access it directly from the mobile ap...

Casual Listener

I get this error whenever I try to open the 99% Invisible podcast on iOS. It's all fine on desktop though. I can also hit play on desktop and tell Spotify to play it on my mobile device, and it works...

shiryon

Newbie

1997 Views

5 replies

1 likes

  • 1997 Views
  • 5 replies
  • 1 likes

problems

Why does the random mode does not work correctly.I choose a song from my library and when I put the random option, I do not change the songs.example. I choose a song with s and the songs that the random one gives me are only with s, when finishing th...

Newbie

Why does the random mode does not work correctly. I choose a song from my library and when I put the random option, I do not change the songs. example. I choose a song with s and the songs that the...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Volume is being turned up and down on Zeppelin wireless speaker

I am experiencing something strange: When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns up the volume to max, which is unbearable to listen to. I'm afraid the spe...

Newbie

I am experiencing something strange:   When playing Spotify from my iPhone 7 on my wireless B&W Zeppelin speaker, the volume is jumping up and down. Sometimes Spotify just turns ...

1268 Views

0 replies

1 likes

wireless
Zeppelin
  • 1268 Views
  • 0 replies
  • 1 likes

Can't download Spotify in dubai or on Sonos

Hi community,After having read a couple of topics on this forum I decided to give this a go.I can't seem to download the Spotify app from the UAE's App Store. Not even with a vpn. It's simply not available. Any tips or work around a for that?Also I c...

Newbie

Hi community, After having read a couple of topics on this forum I decided to give this a go. I can't seem to download the Spotify app from the UAE's App Store. Not even with a vpn. It's simply n...

djaydip

Newbie

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
  • 0 likes

Full Screen Interface on Mobile (Today’s Top Hits)

Hey Spotify Team and otherwise interrested folks. I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst certain song! I’m a but frustrated with this not being a either...

Newbie

Hey Spotify Team and otherwise interrested folks.   I am personally loving the new full screen artwork/video-loop feature presented on the “Today’s Top Hits” playlist and scatteres amongst cer...

644 Views

0 replies

1 likes

  • 644 Views
  • 0 replies
  • 1 likes

Offline mode isnt working

Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to the songs in my playlist disappears and im unable to list...

Casual Listener

Hi ive had premium account for a few months nw. All of my songs were avaliable in offline mode at one point, over the last month or so everytime i close the spotify app the green arrow next to t...

Kenzen

Newbie

2663 Views

7 replies

2 likes

  • 2663 Views
  • 7 replies
  • 2 likes