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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46085 Views

45 replies

11 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112959 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2174 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303506 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129316 Views

19 replies

38 likes

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Adding Tracks Problem and Playlist Folder Shuffle

Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library it only adds the track to My Songs. If she adds a tr...

Regular

Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library i...

447 Views

0 replies

0 likes

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Why were so many bosnian/serbian songs removed all of a sudden?

I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.

Casual Listener

I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.

966 Views

0 replies

4 likes

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Sync stops

I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't complete syncing. Is there a way to sync through cab...

Newbie

I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't c...

346 Views

0 replies

0 likes

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Spotify won't remove unfollowed artists

There's no way to remove artists from my artist list. I am not following them or have any music downloaded. The follow link isn't clicked. Tried toggling it to "follow" and "unfollow" but nothing happens--these artists are still in my list. No way to...

Regular

There's no way to remove artists from my artist list.  I am not following them or have any music downloaded.  The follow link isn't clicked.  Tried toggling it to "follow" and "unfollo...

515 Views

0 replies

0 likes

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Overlapping text

My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.

Newbie

My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.

cadders

Newbie

8336 Views

18 replies

3 likes

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Can't Play Local Files in iOS 11

Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed.

Newbie

Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed. 

367 Views

0 replies

0 likes

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Offline Mode Expired - can't fix this

Earlier this week I received a message window saying that my offline mode had expired.I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still had a premium account and to allow Spotify to record th...

Visitor

Earlier this week I received a message window saying that my offline mode had expired. I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still ...

kzzzz

Newbie

1151 Views

1 replies

0 likes

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Local files not showing (not even as greyed out)

As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is empty. It shows up as a playlist and it shows the ...

Newbie

As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is...

393 Views

0 replies

0 likes

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Mercedes Media Interface + Spotify on iPhone6

Greetings! I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'.i can stream via bluetooth no problem but the sound quality isnt nearly as good. is this a spotify app problem, an iOs pr...

Casual Listener

Greetings!   I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'. i can stream via bluetooth no problem but the sound quality...

abscent

Casual Listener

1834 Views

2 replies

0 likes

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How to disable spotify Connect on iphone

Help! I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's so annoying! I am so close to canceling my premium subcriptio...

Newbie

Help!   I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's s...

510 Views

0 replies

0 likes

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Now Playing

I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the queue. I’ve tried skipping it, taping … (not seeing a...

Newbie

I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the qu...

JackStevensTest

Composer

716 Views

1 replies

0 likes

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Solved!! Imagine, I deleted the "Liked from Radio" playlist from my iPad. Yeah, really.

Hi! Once again. How. Do. I . Get. The. Deleted. Liked. From. Radio. Playlist. Back? Artist Radios you regret that you in a weak moment created, how are they to be removed/deleted?

Visitor

Hi!   Once again. How. Do. I . Get. The. Deleted. Liked. From. Radio. Playlist. Back?   Artist Radios you regret that you in a weak moment created, how are they to be removed/delete...

Dragonjspider

Casual Listener

31091 Views

222 replies

0 likes

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Unlike song

By mistake I put unlike no a song. How can I know The name of that song?

Newbie

By mistake I put unlike no a song. How can I know The name of that song?

enigmuska

Newbie

638 Views

1 replies

1 likes

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Solved!! Music pause automatically every time when you push the side button to lock screen in iOS

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or other apps, I have tried to delete and download the ap...

Casual Listener

I have encountered this problem recently in my iPhone X iOS 11.2.2, the music stops every time when you go to the lock screen but pressing the side button, no matter you are on the Spotify app or oth...

sherif90

Casual Listener

6194 Views

3 replies

0 likes

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Lost all of my playlists and music

So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did that, and my music didn’t save to my account I gue...

Newbie

So first my Spotify ads changed to Spanish or something, so I was trying to fix that, and the internet said to delete the Spotify app and redownload it, and my music will save to my account. So I did...

362 Views

0 replies

0 likes

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Playlists in iOS app are empty but still say how many songs are in them...

Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, it only contains about 12. Another playlist has abso...

Newbie

Hi, I've got a couple of playlists purely made up of 'local files'. On my desktop, they're fine. One, for example, has 373 songs in it. However, on my iOS app, despite saying it contains 373 songs, i...

557 Views

0 replies

0 likes

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Song available on web app, but does not appear in ios app

Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a playlist using the desktop app and I go check my playli...

Newbie

Song in question is Trey Songz' Flatline. I've tried searching for it on the mobile app and I could not find it. Decided to search for it on PC and lo and behold, it's there. I add the song to a play...

553 Views

0 replies

0 likes

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Better iOS EQ

Hi Spotify, I have been using premium for almost a year now and I never want to be without it again.Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones. I was listening on Android until recently, using the Equalize...

Casual Listener

Hi Spotify,   I have been using premium for almost a year now and I never want to be without it again. Unfortunately, you‘re making my life sad. I happen to own very good over ear headphones....

Mangwe

Newbie

7691 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

play tracks in an album in proper order

how do you play the tracks in an album in the order in which they appear in the album? it seems to me this should be the DEFAULT... why does it default to "shuffle", and how do you set it to play the tracks in the other they appear in the album? I ha...

Regular

how do you play the tracks in an album in the order in which they appear in the album?  it seems to me this should be the DEFAULT...   why does it default to "shuffle", and how do you set...

448 Views

0 replies

0 likes

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ELIMINATED SONGS

Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?

Newbie

Hi, did someone knows why Jack and Jack eliminate their song “Like that”?, or its a Spotify fail?

Hubo

Community Legend

698 Views

1 replies

0 likes

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