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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37125 Views
  • 15 replies
  • 36 likes
  • 37125 Views
  • 15 replies
  • 36 likes

Solved!! Won't let me search

Whenever I try to search for music on my spotify on my iPhone it says "oops something went wrong" and then underneath there is a try again button but when I press it nothing happens. I am connected to good wifi and I have even deleted the app then re...

  • Casual Listener
  • Whenever I try to search for music on my spotify on my iPhone it says "oops something went wrong" and then underneath there is a try again button but when I press it nothing happens. I am connected t...
  • Yanabalmaceda
  • Casual Listener
  • 177251 Views
  • 83 replies
  • 7 likes
  • 177251 Views
  • 83 replies
  • 7 likes

Songs getting stuck in a saved playlist

I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue still persists. iPhone 6s IOS 11.2.1

  • Newbie
  • I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue...
  • 793 Views
  • 0 replies
  • 0 likes
  • 793 Views
  • 0 replies
  • 0 likes

Error occurs when searching

Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Spotify. not a good first experience so far.

  • Newbie
  • Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Sp...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Can't Search Anything

I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestions on this webpage and yes, I have restarted the dev...

  • Newbie
  • I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestion...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Album radio

I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?

  • Newbie
  • I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Problem with Using iphone as a remote.

Helloo.Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on..But now im having problem that after some time if spotify is running in background, my phones control center doesnt ha...

  • Newbie
  • Helloo. Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on.. But now im having problem that after some time if spotify is ru...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

playlist with local files appears empty

There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local files (.mp3 / not protected). Then on my iphone, w...

  • Newbie
  • There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local...
  • chromoprinter
  • Music Fan
  • 4449 Views
  • 5 replies
  • 7 likes
  • 4449 Views
  • 5 replies
  • 7 likes

Solved!! Music randomly pausing!

So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes it will immediatley pause right after, or wait a f...

  • Regular
  • So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes...
  • CraziestVoices
  • Regular
  • 17213 Views
  • 1 replies
  • 1 likes
  • paused music
    pausing
  • 17213 Views
  • 1 replies
  • 1 likes

HUGE problem with ANDROID AUTOPLAY. WTH. how to play a song in my Playlist .

Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....

  • Casual Listener
  • Ok so i recently got a 2018 civic and started using android autoplay.  I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...
  • 464 Views
  • 0 replies
  • 0 likes
  • 464 Views
  • 0 replies
  • 0 likes

Screen shot of Spotify on my iPhone

Spoiler (Highlight to read) Can anyone help me to fix this? It looks like this on all of my Spotify pages. Thanks!

  • Newbie
  •   Can anyone help me to fix this?  It looks like this on all of my Spotify pages. Thanks! 
  • 1495 Views
  • 0 replies
  • 0 likes
  • 1495 Views
  • 0 replies
  • 0 likes

Spotify says "no storage space left" while I have plenty of space on my iPhone.

Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll need to remove some songs or albums."). I do have 1...

  • Newbie
  • Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll ...
  • 522 Views
  • 0 replies
  • 0 likes
  • 522 Views
  • 0 replies
  • 0 likes

Removal of downloads does not work

When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app. The problem is I reached the maximum amount of downloadable songs.

  • Visitor
  • When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app.   The problem is I reached the maxi...
  • 357 Views
  • 0 replies
  • 0 likes
  • iOS
    remove
  • 357 Views
  • 0 replies
  • 0 likes

Downloaded songs stopping after 1sec when offline

HiI am new to Spotify premium. I only use it on my iPhone 8. Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them offline. It seems to be only the songs I imported that were already on...

  • Newbie
  • Hi I am new to Spotify premium. I only use it on my iPhone 8.   Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them  of...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Transfer local files without wifi

Hello all! Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to be a bug. I have reinstalled the app just to start fresh but he...

  • Casual Listener
  • Hello all!   Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to b...
  • rvassel19
  • Newbie
  • 9253 Views
  • 8 replies
  • 0 likes
  • 9253 Views
  • 8 replies
  • 0 likes

Problems with iPhone 6

This is what I see on my iPhone 6, any help to resolve this issue would be appreciated.

  • Newbie
  • This is what I see on my iPhone 6, any help to resolve this issue would be appreciated. 
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Premium for family: family members have premium, I don't

I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't have Premium anymore, but my family members still do....

  • Newbie
  • I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't ha...
  • mateusgennari
  • Music Fan
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Nao consigo entrar no plano premium familiar

Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao foi possivel comprovar que moramos no mesmo enderec...

  • Newbie
  • Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao ...
  • cidianneferreir
  • Newbie
  • 1204 Views
  • 3 replies
  • 2 likes
  • 1204 Views
  • 3 replies
  • 2 likes

I phone screen jumbled

My I phone screen is all jumbled the tex is overlaying itself 

  • Newbie
  • My I phone screen is all jumbled the tex is overlaying itself 
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Solved!! Up Next feature won't stop

How do I stop Up Next feature. Accidentally used it and can't stop that playlist from playing next. It interrupts other playlists

  • Casual Listener
  • How do I stop Up Next feature.  Accidentally used it and can't stop that playlist from playing next.  It interrupts other playlists
  • tower202
  • Newbie
  • 41320 Views
  • 23 replies
  • 5 likes
  • 41320 Views
  • 23 replies
  • 5 likes

Can’t download app from appstore

I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.

  • Newbie
  • I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes