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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36301 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101518 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1258 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298422 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125508 Views

19 replies

38 likes

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  • 19 replies
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Downloaded local files on my desktop don't show up on Spotify for my iPhone

I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline use. I am using the same wifi on my iphone 8plus an...

Newbie

I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline ...

444 Views

0 replies

1 likes

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  • 0 replies
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Songs Keep Skipping

Hi, About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the song. This is still continuing to happen and I can't remembe...

Newbie

Hi,  About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the so...

Hexmaniac45

Casual Listener

1448 Views

2 replies

6 likes

  • 1448 Views
  • 2 replies
  • 6 likes

Solved!! Spotify on old ipod?

I'm trying to get Spotify working on an old ipod touch. Ipod model MC544LL/A, running ios 6.1.6. When I tell software to update, it says it's up to date, but when I try to download Spotify app it says that it requires ios 9 or higher. Any way to work...

Newbie

I'm trying to get Spotify working on an old ipod touch.  Ipod model MC544LL/A, running ios 6.1.6.  When I tell software to update, it says it's up to date, but when I try to download Spotif...

Swanny

Community Legend

8038 Views

1 replies

0 likes

old ipod
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Solved!! Spotify For IOS 4.2.1

Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade to is 4.2.1.

Gig Goer

Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade...

nobody8

Newbie

66592 Views

29 replies

3 likes

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How do i stop music from downloading to multiple devices?

I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i went back to my daily phone it was downloading there t...

Newbie

I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i wen...

948 Views

0 replies

1 likes

  • 948 Views
  • 0 replies
  • 1 likes

Solved!! Offline Modus | Scrobble to last.fm upon going online again?

Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroad be scrobbled upon returning home (when I switch b...

Regular

Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroa...

camuel

Newbie

12153 Views

24 replies

9 likes

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  • 24 replies
  • 9 likes

Lock Screen Display Stuck To One Song

My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly

Newbie

My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly

1050 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

'Make available offline' - Does not exist!

Right, I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone. As usual this mysterious 'Make available offline' option is NOWHERE to be found and I have done everything I cant think of to get the...

Casual Listener

  Right,   I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone.  As usual this mysterious 'Make available offline' option is...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Album artwork pixelated on iOS

Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library. I first notified Spotify of this many months back, and again not so long ago, but it still hasn’...

Regular

Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library.   I first notified Spotify of this man...

deanko78

Regular

3427 Views

6 replies

1 likes

  • 3427 Views
  • 6 replies
  • 1 likes

HELP!

I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!

Newbie

I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!

user-removed

Not applicable

426 Views

1 replies

0 likes

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  • 1 replies
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Behind the lyrics

Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help

Newbie

Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help

user-removed

Not applicable

476 Views

1 replies

0 likes

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account/device problem

hello, I need help with my account, when I log in on my ipod touch 5G the application closes immediately and sends me to the main menu. I already delete the application, restart the ipod and it still does not work.

Newbie

hello, I need help with my account, when I log in on my ipod touch 5G  the application closes immediately and sends me to the main menu. I already delete the application, restart the i...

lu051

Newbie

481 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iPhone 5s bigger storage size

Why is bigger the storage of my music on the iPhone 5s than the iPhone 4s and iPhone 7?I have the same music in all the devices

Newbie

Why is bigger the storage of my music on the iPhone 5s than the iPhone 4s and iPhone 7? I have the same music in all the devices

user-removed

Not applicable

660 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't turn on "offline" mode

I have Spotify premium and have downloaded one of my playlists. In the settings tab it won't let me switch to "offline" mode. I have an Iphone 7

Newbie

I have Spotify premium and have downloaded one of my playlists. In the settings tab it won't let me switch to "offline" mode.  I have an Iphone 7

user-removed

Not applicable

2885 Views

1 replies

0 likes

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  • 1 replies
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Random Music Starts Playing in my Playlist

For some reason I’ll be playing Hamilton and then Melanie Martinez or something random like that will come on. I tried turning off Autoplay but that didn’t help. I don’t have premium, but some of my friends with premium have the same problem how can ...

Newbie

For some reason I’ll be playing Hamilton and then Melanie Martinez or something random like that will come on. I tried turning off Autoplay but that didn’t help. I don’t have premium, but some of my ...

429 Views

0 replies

1 likes

  • 429 Views
  • 0 replies
  • 1 likes

Spotify goes offline when connecting to wi-fi

Listening to Spotify in wi-fi and then connect to 4G workshops fine. When connecting to wi-fi again, Spotify says the unit is offline. Needs to restart app in iPhone.

Newbie

Listening to Spotify in wi-fi and then connect to 4G workshops fine. When connecting to wi-fi again, Spotify says the unit is offline. Needs to restart app in iPhone.

Ankan1970

Newbie

724 Views

1 replies

0 likes

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Solved!! Spotify stops playing in iOS 10 with an iPhone 7 Plus

Spotify randomly stops playing on the iPhone 7 Plus (with the latest iOS). When I open Spotify, start playing a song with headphones connected, then lock the screen, the song stops within 15 seconds. Then the app freezes and doesn't respond until I c...

Newbie

Spotify randomly stops playing on the iPhone 7 Plus (with the latest iOS). When I open Spotify, start playing a song with headphones connected, then lock the screen, the song stops within 15 seconds....

victoriadryer

Newbie

28582 Views

16 replies

4 likes

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  • 16 replies
  • 4 likes

Volume AirPlay + pochette Apple TV

Bonjour, le volume en AirPlay commence toujours au plus fort malgre le reglage. Les pochettes sont projete sur l’apple tu en mauvaise qualite . Merci

Newbie

Bonjour, le volume en AirPlay commence toujours au plus fort malgre le reglage.  Les pochettes sont projete sur l’apple tu en mauvaise qualite .    Merci

450 Views

0 replies

0 likes

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Solved!! Help needed with Horrible Daily Mix

Is it possible to delete daily mixes? Of the four I have available, three are horrible! I can't understand how Spotify came up with them. They don't seem to contain any songs I like. I just don't understand it. It seems a complete waste of time. I've...

Casual Listener

Is it possible to delete daily mixes? Of the four I have available, three are horrible! I can't understand how Spotify came up with them. They don't seem to contain any songs I like. I just don't und...

uberblooper

Casual Listener

107109 Views

19 replies

9 likes

  • 107109 Views
  • 19 replies
  • 9 likes