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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29181 Views

40 replies

9 likes

  • 29181 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93983 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

946 Views

0 replies

0 likes

iOS
  • 946 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293388 Views

60 replies

15 likes

  • 293388 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123505 Views

19 replies

38 likes

  • 123505 Views
  • 19 replies
  • 38 likes

Lots of playlists on my iphone not showing on computer - how to delete them

My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them

Newbie

My iphone and computer don't match - somehow a LOT of unwanted playlist are visible on the iphone that don't show on the computer. How do I delete them

user-removed

Not applicable

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

User not visible in Friend Activity

I have searched the community for an answer, but I couldn't find one. So here is my question: In my spotify friend activity I can see what my friends are listening to, but one friend isn't visible (normally it was). My friend has an iPhone 7, uses Wi...

Casual Listener

I have searched the community for an answer, but I couldn't find one. So here is my question:   In my spotify friend activity I can see what my friends are listening to, but one friend isn't v...

Melli1388

Casual Listener

1325 Views

4 replies

0 likes

  • 1325 Views
  • 4 replies
  • 0 likes

Kan niet inloggen

Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.

Newbie

Kan niet inloggen op mijn nieuwe telefoon. Zegt dat account al bestaat en inloggen met Facebook geeft hij code 404.

user-removed

Not applicable

8755 Views

18 replies

0 likes

  • 8755 Views
  • 18 replies
  • 0 likes

album sections

Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a song remembering what album contains it. I hope th...

Newbie

Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Won't download previously downloaded playlists

Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything

Newbie

Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything 

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect Stream Rate

Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what setting we have in the ios app?Since spotify connect i...

Music Fan

Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what set...

Denwood

Newbie

33630 Views

14 replies

1 likes

  • 33630 Views
  • 14 replies
  • 1 likes

Disconectivity iOS 11

Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it sounds like anyway), and all of the sudden my connection to my b...

Casual Listener

Hi Spotify.   I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it soun...

aduncan1

Newbie

8946 Views

12 replies

2 likes

  • 8946 Views
  • 12 replies
  • 2 likes

Error on Connecting to Speaker

Hey y'all!Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spotify app. I even tried to make a new account, but it ...

Casual Listener

Hey y'all! Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spo...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
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Login issues on Iphone for family account

Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer which works fine. When she tried to login on the ap...

Casual Listener

Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer ...

phan_times

Community Legend

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

how to get AutoPlay option to work?

I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?

Casual Listener

I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?

CoIin

Casual Listener

1060 Views

1 replies

0 likes

  • 1060 Views
  • 1 replies
  • 0 likes

Solved!! Ipod Touch 5 and 6th generation offline songs play in car using USB connection

Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active internet connection. This is clear. My car has the option to play the so...

Newbie

Hi all,   I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active interne...

phan_times

Community Legend

1600 Views

1 replies

0 likes

  • 1600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pauses sometimes

Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?

Casual Listener

Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this? 

zZyrroXx

Casual Listener

645 Views

2 replies

0 likes

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  • 2 replies
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Playlist privacy settings are inconsistent across platforms

After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the desktop, the settings will toggle in both places (b...

Regular

After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the ...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Superuser Contribution Musics keep pausing and skipping

This issue never happened to me before, but now some of my musics can’t be played because spotify keeps skipping it ( the musics that he skips are the one that i originally downloaded on my cellphone and then i imported to spotify, and they used to w...

Casual Listener

This issue never happened to me before, but now some of my musics can’t be played because spotify keeps skipping it ( the musics that he skips are the one that i originally downloaded on my cellphone...

Melody

Spotify

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to log in

I got a new iphone and redowloaded the Spotify app for my phone. When I touched the app I got to the create an account or log in screen when I touched log in it didn’t do anything. I tried again still nothing. So I tried to reinstall the app again an...

Newbie

I got a new iphone and redowloaded the Spotify app for my phone. When I touched the app I got to the create an account or log in screen when I touched log in it didn’t do anything. I tried again stil...

Melody

Spotify

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Losing my Saved Artists/Albums

I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data. However, it has been so frustrating because I'll S...

Casual Listener

I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data....

unhappyjack

Newbie

1720 Views

8 replies

1 likes

  • 1720 Views
  • 8 replies
  • 1 likes

Superuser Contribution Song progress timer. E.g 45seconds in

The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in

Newbie

The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in

Melody

Spotify

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics

First i had the free version (german) and now i have the premium version (english) and there is still no lyrics Funktion? My Girlfriend has the same Phone (IPhone 7) and the same settings but she have lyrics? **bleep** how can i get them too?

Newbie

First i had the free version (german)  and now i have the premium version (english) and there is still no lyrics Funktion?   My Girlfriend has the same Phone (IPhone 7) and the same setti...

Melody

Spotify

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Album Name not automatically entered in Playlist anymore

Hi all Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically entered. Is there a possibility to change this back to the automa...

Newbie

Hi all   Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically ent...

markbrauer

Regular

982 Views

3 replies

4 likes

  • 982 Views
  • 3 replies
  • 4 likes