Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240964 Views

27 replies

5 likes

  • 240964 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123361 Views

119 replies

13 likes

Other
  • 123361 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2882 Views

0 replies

0 likes

iOS
  • 2882 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307120 Views

62 replies

16 likes

  • 307120 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131703 Views

19 replies

38 likes

  • 131703 Views
  • 19 replies
  • 38 likes

Edit Daily Mix or delete please help!

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike.I can't see any way to edit, and even after using and liking completely different music for a while it doesn't c...

Newbie

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike. I can't see any way to edit, and even after using and likin...

sxbgpl6zhevkbp1

Newbie

19928 Views

16 replies

34 likes

  • 19928 Views
  • 16 replies
  • 34 likes

[iOS][Bluetooth] Metadata is not transmitted (name of song and artist)

Since IOS 8 ( ast year) I can not see any metada info using bluetooth at my car (name of the song and artist)I have a Corolla and a Honda CRV and both are not showing any metada information.Usually with IOS7 there wasnt any problem It seems it is a b...

Casual Listener

Since IOS 8 ( ast year) I can not see any metada info using bluetooth at my car (name of the song and artist) I have a Corolla and a Honda CRV and both are not showing any metada information. ...

Jack_Peters_

Newbie

7648 Views

11 replies

2 likes

  • 7648 Views
  • 11 replies
  • 2 likes

Cannot repeat song on other devices

I am experiencing a strange problem:When I use spotify from my iphone, but sending to my amazon echo dot, spotify does not allow me to repeat a single song. When I change it back to play directly from my iphone, this feature returns. Has anyone exper...

Casual Listener

I am experiencing a strange problem: When I use spotify from my iphone, but sending to my amazon echo dot, spotify does not allow me to repeat a single song. When I change it back to play directly f...

Mish1785

Newbie

1457 Views

1 replies

1 likes

  • 1457 Views
  • 1 replies
  • 1 likes

iOS11 draining battery

Spotify on the new iOS11.0.3 running on an iPhone 6s drains my battery. Playing music for 15 minutes or so causes my phone to heat up and drops my battery percentage from 100 down to 30. I have not experienced this using any other app and I have hear...

Newbie

Spotify on the new iOS11.0.3 running on an iPhone 6s drains my battery. Playing music for 15 minutes or so causes my phone to heat up and drops my battery percentage from 100 down to 30. I have not e...

hookwind

Music Fan

1518 Views

2 replies

1 likes

  • 1518 Views
  • 2 replies
  • 1 likes

Adding songs to a playlist

I am trying to add a song to a playlist I have set up.I deleted a few songs in case I’d reached the limit, there’s 384 in it, but still no joy.I can add the song in question to a new playlist, and to another with around 100 songs. I have tried loggin...

Newbie

I am trying to add a song to a playlist I have set up. I deleted a few songs in case I’d reached the limit, there’s 384 in it, but still no joy. I can add the song in question to a new playlist, an...

iamberrr23

Casual Listener

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Spotify closing by itself while in background

After a while in the background the app closes by itself forcing you to tap on the icon again at which point it starts fresh not where you left it. I noticed it does that to reauth your account (apperantly it does that multiple times a day). I know i...

Casual Listener

After a while in the background the app closes by itself forcing you to tap on the icon again at which point it starts fresh not where you left it. I noticed it does that to reauth your account ...

i7Gamer

Casual Listener

1449 Views

3 replies

2 likes

  • 1449 Views
  • 3 replies
  • 2 likes

Songs changes by itself on iPhone

No matter what I play somehow the songs change to another one or a complete random song on amother playlist. Or the song stops or starts all over. I tried it on a android to see if it is my phone there’s the problem but exactly the same happens.... V...

Newbie

No matter what I play somehow the songs change to another one or a complete random song on amother playlist. Or the song stops or starts all over. I tried it on a android to see if it is my phone the...

Ricopremium

Casual Listener

1228 Views

1 replies

0 likes

  • 1228 Views
  • 1 replies
  • 0 likes

ios 11, iphone 6s excesive “in app” battery usage

I recently decided to try spotify and buy a premium account, but i soon realized I couldn’t get in the app to look for music or change my preferences, because of a massive battery drain.When i got in the app recently my battery was at 95% and now it’...

Newbie

I recently decided to try spotify and buy a premium account, but i soon realized I couldn’t get in the app to look for music or change my preferences, because of a massive battery drain. When i got ...

hookwind

Music Fan

908 Views

1 replies

2 likes

  • 908 Views
  • 1 replies
  • 2 likes

Shuffle songs compromised when casting to Google Chromecast Audio

I have managed to get my iPhone to properly randomly shuffle all my saved songs in my library (there are 1000’s of them). I sort them by song title, press ‘shuffle play’, and have the randomiser turned on. HOWEVER, this is only working properly when ...

Regular

I have managed to get my iPhone to properly randomly shuffle all my saved songs in my library (there are 1000’s of them). I sort them by song title, press ‘shuffle play’, and have the randomiser turn...

1354 Views

0 replies

8 likes

Casting
chromecast audio
shuffle
songs
  • 1354 Views
  • 0 replies
  • 8 likes

Adding Tracks Problem and Playlist Folder Shuffle

Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library it only adds the track to My Songs. If she adds a tr...

Regular

Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library i...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Why were so many bosnian/serbian songs removed all of a sudden?

I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.

Casual Listener

I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.

978 Views

0 replies

4 likes

  • 978 Views
  • 0 replies
  • 4 likes

Sync stops

I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't complete syncing. Is there a way to sync through cab...

Newbie

I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't c...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Spotify won't remove unfollowed artists

There's no way to remove artists from my artist list. I am not following them or have any music downloaded. The follow link isn't clicked. Tried toggling it to "follow" and "unfollow" but nothing happens--these artists are still in my list. No way to...

Regular

There's no way to remove artists from my artist list.  I am not following them or have any music downloaded.  The follow link isn't clicked.  Tried toggling it to "follow" and "unfollo...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Overlapping text

My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.

Newbie

My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.

cadders

Newbie

8647 Views

18 replies

3 likes

  • 8647 Views
  • 18 replies
  • 3 likes

Can't Play Local Files in iOS 11

Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed.

Newbie

Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed. 

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Offline Mode Expired - can't fix this

Earlier this week I received a message window saying that my offline mode had expired.I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still had a premium account and to allow Spotify to record th...

Visitor

Earlier this week I received a message window saying that my offline mode had expired. I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still ...

kzzzz

Newbie

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

Local files not showing (not even as greyed out)

As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is empty. It shows up as a playlist and it shows the ...

Newbie

As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Mercedes Media Interface + Spotify on iPhone6

Greetings! I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'.i can stream via bluetooth no problem but the sound quality isnt nearly as good. is this a spotify app problem, an iOs pr...

Casual Listener

Greetings!   I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'. i can stream via bluetooth no problem but the sound quality...

abscent

Casual Listener

1846 Views

2 replies

0 likes

  • 1846 Views
  • 2 replies
  • 0 likes

How to disable spotify Connect on iphone

Help! I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's so annoying! I am so close to canceling my premium subcriptio...

Newbie

Help!   I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's s...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Now Playing

I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the queue. I’ve tried skipping it, taping … (not seeing a...

Newbie

I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the qu...

JackStevensTest

Composer

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes