Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407839 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279139 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178703 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.
Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.
Community Legend
4486 Views
3 replies
4 likes
i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesnt continue the track it just stays stopped and does...
i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesn...
Community Legend
660 Views
3 replies
0 likes
it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at
it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at
Community Legend
794 Views
1 replies
0 likes
Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client and wanted to also access it on the iPod, but there i...
Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client an...
Community Legend
7893 Views
1 replies
0 likes
Hello, I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button changes color (so it recognizes that I'm touching it) but nothing ...
Hello, I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button change...
Community Legend
530 Views
1 replies
0 likes
Hi, After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've also uninstalled and re-installed the app, but the feature doesn'...
Hi, After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've...
Not applicable
5993 Views
4 replies
7 likes
Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ? Various sites say this can only be done with spotify's premium service. Spotify says songs can be saved temporarily free of charge....
Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ? Various sites say this can only be done with spotify's premium service. Sp...
Community Legend
5368 Views
7 replies
0 likes
This has started happening the last few days. "A brief message from our sponsors" will turn into a stalled Spotify app. The ad won't play, music won't resume. The only recourse here is for me to power cycle my iPhone. Very inconvenient. Anyone else s...
This has started happening the last few days. "A brief message from our sponsors" will turn into a stalled Spotify app. The ad won't play, music won't resume. The only recourse here...
Casual Listener
1107 Views
2 replies
0 likes
I've noticed a new behaviour with v 7.6 of the IOS app. I use connect to play through an Onkyo amp, but the connection is lost whenever I switch back to the app after either locking or using something else. The connection is fine while locked or in t...
I've noticed a new behaviour with v 7.6 of the IOS app. I use connect to play through an Onkyo amp, but the connection is lost whenever I switch back to the app after either locking or using somethin...
Regular
12403 Views
51 replies
9 likes
I recently decided to switch away from iTunes and go with Spotify Premium. I wanted to move some of my local files over for songs that weren't on Spotify. The transfer of the local files didn't create any problems. However, I then tried to make these...
I recently decided to switch away from iTunes and go with Spotify Premium. I wanted to move some of my local files over for songs that weren't on Spotify. The transfer of the local file...
Casual Listener
505 Views
1 replies
0 likes
On the Marshall Mathers lp there is no uncensored version of the song the kids was just wondering if this was an error or something like that
On the Marshall Mathers lp there is no uncensored version of the song the kids was just wondering if this was an error or something like that
Casual Listener
8141 Views
8 replies
6 likes
The Search, Browse, and radio feature are not working on my iPhone 6. Keep getting an error occurred try again. I am connected to WiFi, anyone else having this issue?
The Search, Browse, and radio feature are not working on my iPhone 6. Keep getting an error occurred try again. I am connected to WiFi, anyone else having this issue?
Casual Listener
2406 Views
1 replies
2 likes
Specially using audio books it´s really anoing when you come back to Spotify an d it lost it´s last position in the playlist. Is there any feature to see the last played track? Any way, another topic regarding audio books is, that on many of the you ...
Specially using audio books it´s really anoing when you come back to Spotify an d it lost it´s last position in the playlist. Is there any feature to see the last played track? Any way, ...
Community Legend
1122 Views
1 replies
2 likes
Before i discovered Spotify i was using iTunes. But then i synced my playlists to Spotify and since then, i only use Spotify. So my question is if the playlists incl. tracks will stay on my iPhone at Spotify if i delete my iTunes library?
Before i discovered Spotify i was using iTunes. But then i synced my playlists to Spotify and since then, i only use Spotify. So my question is if the playlists incl. tracks will stay on my iPhone at...
Regular
1676 Views
3 replies
0 likes
Is there a way to make all songs have the full screen album art? I’ve seen it on a few Spotify created playlists and certain songs ( like Feel It Still by Portugal. The Man, and the Teen Party playlist ) but it doesn’t appear like that for all songs.
Is there a way to make all songs have the full screen album art? I’ve seen it on a few Spotify created playlists and certain songs ( like Feel It Still by Portugal. The Man, and the Teen Party playli...
Regular
543 Views
1 replies
0 likes
After like a month all my downloaded songs are deleted and have to be redownloaded. It remembers what they were but they are gone. Ist really gets annoying after a while. I already logged out of my other devices threw the website. Thank you!!
After like a month all my downloaded songs are deleted and have to be redownloaded. It remembers what they were but they are gone. Ist really gets annoying after a while. I already logged out of my o...
392 Views
0 replies
0 likes
So in the iOS app when you are playing an album, I can't seem to go to the artist page. You would think you would just push the artist name at the top but that just opens the album art... Am I doing something wrong? Thanks.
So in the iOS app when you are playing an album, I can't seem to go to the artist page. You would think you would just push the artist name at the top but that just opens the album art... Am I doing ...
Community Legend
433 Views
1 replies
0 likes
Hi there, I recently upgraded my phone to an iPhone 7 and had all my data backed up and transferred across. i’ce logged back into my Spotify and it’s not showing as a premium account now and has lost the majority of my playlists. I’ve logged onto my ...
Hi there, I recently upgraded my phone to an iPhone 7 and had all my data backed up and transferred across. i’ce logged back into my Spotify and it’s not showing as a premium accoun...
Newbie
955 Views
3 replies
1 likes
So currently I have a new phone but I dont want to clog up its empty space by making offline playlists on spotify and I want to stop using data to listen to songs on the way home. The one solution I came up with was to get an old ipod touch with 8-16...
So currently I have a new phone but I dont want to clog up its empty space by making offline playlists on spotify and I want to stop using data to listen to songs on the way home. The one solution I ...
Casual Listener
69523 Views
10 replies
0 likes
Luego de restaurarlo mi iPod no deja instalar spotify. Tengo iOS 9.3.5 igual que antes pero en el AppStore me dice que requiere 10
Luego de restaurarlo mi iPod no deja instalar spotify. Tengo iOS 9.3.5 igual que antes pero en el AppStore me dice que requiere 10
3186 Views
0 replies
11 likes
