Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236088 Views

27 replies

5 likes

  • 236088 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117497 Views

116 replies

13 likes

Other
  • 117497 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2641 Views

0 replies

0 likes

iOS
  • 2641 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305052 Views

62 replies

16 likes

  • 305052 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130436 Views

19 replies

38 likes

  • 130436 Views
  • 19 replies
  • 38 likes

[Running] Modify "Your Running Mix" track list?

Hello everyone!Does anyone know how to add specific songs to the playlist "your running mix"? Or if i can create a playlist in the running section with my oun songs? It doesn't give me a choice to add music in this play list.thks

Casual Listener

Hello everyone! Does anyone know how to add specific songs to the playlist "your running mix"? Or if i can create a playlist in the running section with my oun songs? It doesn't give me a choice to ...

Cregoryjames

Casual Listener

4668 Views

9 replies

4 likes

  • 4668 Views
  • 9 replies
  • 4 likes

Superuser Contribution constant skipping and pausing

When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about this type of problem but there have been no concre...

Casual Listener

When I use spotify on the move now, either walking, in the car, or on the bus, songs will sometimes jump forward and backward, pause, and sometimes skip queues entirely. I have seen other posts about...

Jew_Hawk_7

Casual Listener

1024 Views

2 replies

0 likes

  • 1024 Views
  • 2 replies
  • 0 likes

Phone keeps redownloading all of my music

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

Casual Listener

For no reason at all my spotify music will be I downloaded and then my phone will redownload it all again (i have about 1000 songs) and it’s very annoying.

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Carplay Problems with Library > Albums

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more. Is there anyway to submit a technical support ticket about this?

Newbie

When using carplay - if I go to My Library > Albums its only showing the first 10 albums or so and it doesnt scroll down any more.        Is there anyway to submit a technica...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Can no longer access “up next”

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only for premium owners now?

Newbie

I have Spotify free, and up until very recently I was able to view what songs were in queue on my playlists. However, now the icon that I use to view this info is unresponsive. Is this feature only f...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Solved!! Mobile Premium won't let me change sound quality

Hi all,So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts back to normal. This is weird. Does anyone know how to c...

Casual Listener

Hi all, So, I have Spotify Premium on both my phone and my computer, but I can't change the sound quality on my phone. Every time I set it to extreme and close out of the Spotify app, it reverts b...

TamasKovacs

Regular

16694 Views

9 replies

0 likes

iOS 8
Premium
Sound Quality
  • 16694 Views
  • 9 replies
  • 0 likes

Songs won't play when i select them

Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, but i can still stream songs from my iPad and windo...

Newbie

Hello I am having an issue with spotify on iPhone 4. I installed the last update which allows mobile devices to steam music for free on Spotify. Since then my iPhone won't play i song when i tap it, ...

BarelaIzzy09

Newbie

40658 Views

8 replies

0 likes

  • 40658 Views
  • 8 replies
  • 0 likes

My playlist have 28 songs but only contains 1 song

Hi! So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go to the Artist page of "Velial Squad" I only see 1 song, which...

Newbie

Hi!   So, yesterday I was about to listen to "Velial Squad" and for some reason, my playlist have 28 songs but it only contains 1 song. I tried to sync it, but it doesn't work. Also, If I go t...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Rotate Spotify screen

When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and playing music I'm not able to rotate the screen. I...

Casual Listener

When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and...

morgajames

Newbie

6621 Views

4 replies

3 likes

  • 6621 Views
  • 4 replies
  • 3 likes

Downloaded local files on my desktop don't show up on Spotify for my iPhone

I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline use. I am using the same wifi on my iphone 8plus an...

Newbie

I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline ...

463 Views

0 replies

1 likes

  • 463 Views
  • 0 replies
  • 1 likes

Songs Keep Skipping

Hi, About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the song. This is still continuing to happen and I can't remembe...

Newbie

Hi,  About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the so...

Hexmaniac45

Casual Listener

1466 Views

2 replies

6 likes

  • 1466 Views
  • 2 replies
  • 6 likes

Solved!! Spotify on old ipod?

I'm trying to get Spotify working on an old ipod touch. Ipod model MC544LL/A, running ios 6.1.6. When I tell software to update, it says it's up to date, but when I try to download Spotify app it says that it requires ios 9 or higher. Any way to work...

Newbie

I'm trying to get Spotify working on an old ipod touch.  Ipod model MC544LL/A, running ios 6.1.6.  When I tell software to update, it says it's up to date, but when I try to download Spotif...

Swanny

Community Legend

8082 Views

1 replies

0 likes

old ipod
  • 8082 Views
  • 1 replies
  • 0 likes

Solved!! Spotify For IOS 4.2.1

Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade to is 4.2.1.

Gig Goer

Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade...

nobody8

Newbie

66871 Views

29 replies

3 likes

  • 66871 Views
  • 29 replies
  • 3 likes

How do i stop music from downloading to multiple devices?

I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i went back to my daily phone it was downloading there t...

Newbie

I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i wen...

962 Views

0 replies

1 likes

  • 962 Views
  • 0 replies
  • 1 likes

Solved!! Offline Modus | Scrobble to last.fm upon going online again?

Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroad be scrobbled upon returning home (when I switch b...

Regular

Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroa...

camuel

Newbie

12496 Views

24 replies

9 likes

  • 12496 Views
  • 24 replies
  • 9 likes

Lock Screen Display Stuck To One Song

My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly

Newbie

My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly

1060 Views

0 replies

1 likes

  • 1060 Views
  • 0 replies
  • 1 likes

'Make available offline' - Does not exist!

Right, I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone. As usual this mysterious 'Make available offline' option is NOWHERE to be found and I have done everything I cant think of to get the...

Casual Listener

  Right,   I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone.  As usual this mysterious 'Make available offline' option is...

405 Views

0 replies

1 likes

  • 405 Views
  • 0 replies
  • 1 likes

Album artwork pixelated on iOS

Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library. I first notified Spotify of this many months back, and again not so long ago, but it still hasn’...

Regular

Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library.   I first notified Spotify of this man...

deanko78

Regular

3506 Views

6 replies

1 likes

  • 3506 Views
  • 6 replies
  • 1 likes

HELP!

I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!

Newbie

I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!

user-removed

Not applicable

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Behind the lyrics

Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help

Newbie

Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help

user-removed

Not applicable

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes