Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36325 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101576 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430286 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298457 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a song remembering what album contains it. I hope th...
Is possible to have the albums according to the artist? when i click on the artist all his songs are displayed but not separated by album (ios). This issue make me confused everytime i would choose a...
539 Views
0 replies
0 likes
Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything
Three playlists I imported, then accidently deleted, will not download anymore. Literally have tried everything
457 Views
0 replies
0 likes
Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what setting we have in the ios app?Since spotify connect i...
Does spotify connect stream with the same bit rate as what is set in the ios app, like 320 bps for the extreme setting or does connect stream with a lower standard bit rate without regard to what set...
Newbie
34140 Views
14 replies
1 likes
Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it sounds like anyway), and all of the sudden my connection to my b...
Hi Spotify. I have noticed that your iOS app is not working correctly in the new iOS 11 update. When I connect to my bluetooth speaker, the music starts to "skip around" (that's what it soun...
Newbie
9117 Views
12 replies
2 likes
Hey y'all!Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spotify app. I even tried to make a new account, but it ...
Hey y'all! Suddenly i can't connect to my main speaker from Samsung. But my boyfriend can connect through his android to all our speakers. I have tried to reinstall the samsung multiroom app and spo...
416 Views
0 replies
0 likes
Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer which works fine. When she tried to login on the ap...
Hi, I just opened a family account. I added users, and one is having trouble logging in on her iPhone. She accepted the invite, created a profile online, and downloaded the program onto her computer ...
Community Legend
695 Views
3 replies
0 likes
I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?
I found the AutoPlay toggle switch on my iPhone, but turning it off doesn't stop AutoPlay from playing another song. Is there another location where i have to turn off AutoPlay?
Casual Listener
1068 Views
1 replies
0 likes
Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active internet connection. This is clear. My car has the option to play the so...
Hi all, I am considdering buying a new Ipod Touch and want to use Spotify on it. I have a premium account so I can download the songs in offline modus and play without an active interne...
Community Legend
1633 Views
1 replies
0 likes
Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?
Hello, I have a iPhone 7 Plus and sometimes when I listen to Spotify it pauses... sometimes when I get a notification even if the silent switch is on, can I fix this?
Casual Listener
663 Views
2 replies
0 likes
After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the desktop, the settings will toggle in both places (b...
After making a playlist public or secret on the desktop app, the Spotify app does not reflect that change. Moreover, if you change the privacy settings through the iOS app after changing them on the ...
491 Views
0 replies
0 likes
This issue never happened to me before, but now some of my musics can’t be played because spotify keeps skipping it ( the musics that he skips are the one that i originally downloaded on my cellphone and then i imported to spotify, and they used to w...
This issue never happened to me before, but now some of my musics can’t be played because spotify keeps skipping it ( the musics that he skips are the one that i originally downloaded on my cellphone...
Spotify
953 Views
1 replies
0 likes
I got a new iphone and redowloaded the Spotify app for my phone. When I touched the app I got to the create an account or log in screen when I touched log in it didn’t do anything. I tried again still nothing. So I tried to reinstall the app again an...
I got a new iphone and redowloaded the Spotify app for my phone. When I touched the app I got to the create an account or log in screen when I touched log in it didn’t do anything. I tried again stil...
Spotify
533 Views
1 replies
0 likes
I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data. However, it has been so frustrating because I'll S...
I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data....
Newbie
1765 Views
8 replies
1 likes
The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in
The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in
Spotify
535 Views
1 replies
0 likes
First i had the free version (german) and now i have the premium version (english) and there is still no lyrics Funktion? My Girlfriend has the same Phone (IPhone 7) and the same settings but she have lyrics? **bleep** how can i get them too?
First i had the free version (german) and now i have the premium version (english) and there is still no lyrics Funktion? My Girlfriend has the same Phone (IPhone 7) and the same setti...
Spotify
516 Views
1 replies
0 likes
why can’t I login to Facebook with Spotify?
why can’t I login to Facebook with Spotify?
Spotify
626 Views
1 replies
0 likes
Hi all Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically entered. Is there a possibility to change this back to the automa...
Hi all Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically ent...
Regular
1015 Views
3 replies
4 likes
Radio is constantly giving me an error when trying to thumbs up or down a song. The only consistent way to fix is to uninstall the app and reinstall but that only fixes it for about 24 hours. Is there a solution to this? I am sick of downloading this...
Radio is constantly giving me an error when trying to thumbs up or down a song. The only consistent way to fix is to uninstall the app and reinstall but that only fixes it for about 24 hours. Is ther...
Casual Listener
4556 Views
9 replies
6 likes
Hi Guys,please please help me. A few days ago I found a song in the charts which was so great and I immediately saved it in my own playlist. I was playing that song a few days and since today the song disappeared suddenly and I dont find it anymore!!...
Hi Guys, please please help me. A few days ago I found a song in the charts which was so great and I immediately saved it in my own playlist. I was playing that song a few days and since toda...
Casual Listener
979 Views
3 replies
0 likes
I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my friends look at the lyrics for so I know they exis...
I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my...
Not applicable
4720 Views
3 replies
1 likes
