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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29464 Views

40 replies

9 likes

  • 29464 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94173 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293467 Views

60 replies

15 likes

  • 293467 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123558 Views

19 replies

38 likes

  • 123558 Views
  • 19 replies
  • 38 likes

Can't log in on iPhone7

Hello, I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button changes color (so it recognizes that I'm touching it) but nothing ...

Regular

Hello,   I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button change...

phan_times

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!! Spotify running disappeared after update to 4.6.0

Hi, After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've also uninstalled and re-installed the app, but the feature doesn'...

Newbie

Hi,    After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've...

user-removed

Not applicable

6045 Views

4 replies

7 likes

  • 6045 Views
  • 4 replies
  • 7 likes

download to iphone

Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ? Various sites say this can only be done with spotify's premium service. Spotify says songs can be saved temporarily free of charge....

Casual Listener

Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ?  Various sites say this can only be done with spotify's premium service. Sp...

Bethany_Dawn

Community Legend

5515 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Ads on mobile are starting to freeze Spotify app

This has started happening the last few days. "A brief message from our sponsors" will turn into a stalled Spotify app. The ad won't play, music won't resume. The only recourse here is for me to power cycle my iPhone. Very inconvenient. Anyone else s...

Casual Listener

This has started happening the last few days.  "A brief message from our sponsors" will turn into a stalled Spotify app.  The ad won't play, music won't resume.  The only recourse here...

Deuxbebes

Casual Listener

1148 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify connect disconnects when switching in and out of app

I've noticed a new behaviour with v 7.6 of the IOS app. I use connect to play through an Onkyo amp, but the connection is lost whenever I switch back to the app after either locking or using something else. The connection is fine while locked or in t...

Casual Listener

I've noticed a new behaviour with v 7.6 of the IOS app. I use connect to play through an Onkyo amp, but the connection is lost whenever I switch back to the app after either locking or using somethin...

gmrama

Regular

13093 Views

51 replies

9 likes

  • 13093 Views
  • 51 replies
  • 9 likes

Not all local files are syncing to mobile app on iPhone

I recently decided to switch away from iTunes and go with Spotify Premium. I wanted to move some of my local files over for songs that weren't on Spotify. The transfer of the local files didn't create any problems. However, I then tried to make these...

Casual Listener

I recently decided to switch away from iTunes and go with Spotify Premium. I wanted to move some of my local files over for songs that weren't on Spotify.   The transfer of the local file...

mbaharaeen

Casual Listener

533 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Eminem the kids uncensored version

On the Marshall Mathers lp there is no uncensored version of the song the kids was just wondering if this was an error or something like that

Casual Listener

On the Marshall Mathers lp there is no uncensored version of the song the kids was just wondering if this was an error or something like that

Purplekush98

Casual Listener

8372 Views

8 replies

6 likes

  • 8372 Views
  • 8 replies
  • 6 likes

Search not working

The Search, Browse, and radio feature are not working on my iPhone 6. Keep getting an error occurred try again. I am connected to WiFi, anyone else having this issue?

Newbie

The Search, Browse, and radio feature are not working on my iPhone 6. Keep getting an error occurred try again. I am connected to WiFi, anyone else having this issue?

safasaeed

Casual Listener

2441 Views

1 replies

2 likes

  • 2441 Views
  • 1 replies
  • 2 likes

Why does Spotify forget the last position in the playlist?

Specially using audio books it´s really anoing when you come back to Spotify an d it lost it´s last position in the playlist. Is there any feature to see the last played track? Any way, another topic regarding audio books is, that on many of the you ...

Newbie

Specially using audio books it´s really anoing when you come back to Spotify an d it lost it´s last position in the playlist. Is there any feature to see the last played track?   Any way,&nbsp...

phan_times

Community Legend

1167 Views

1 replies

2 likes

  • 1167 Views
  • 1 replies
  • 2 likes

Possible to delete iTunes library after sync to Spotify?

Before i discovered Spotify i was using iTunes. But then i synced my playlists to Spotify and since then, i only use Spotify. So my question is if the playlists incl. tracks will stay on my iPhone at Spotify if i delete my iTunes library?

Casual Listener

Before i discovered Spotify i was using iTunes. But then i synced my playlists to Spotify and since then, i only use Spotify. So my question is if the playlists incl. tracks will stay on my iPhone at...

Balage138

Regular

1723 Views

3 replies

0 likes

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  • 3 replies
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Display

Is there a way to make all songs have the full screen album art? I’ve seen it on a few Spotify created playlists and certain songs ( like Feel It Still by Portugal. The Man, and the Teen Party playlist ) but it doesn’t appear like that for all songs.

Newbie

Is there a way to make all songs have the full screen album art? I’ve seen it on a few Spotify created playlists and certain songs ( like Feel It Still by Portugal. The Man, and the Teen Party playli...

Balage138

Regular

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Downloads regularly get deleted completely and have to be redownloaded on iOS

After like a month all my downloaded songs are deleted and have to be redownloaded. It remembers what they were but they are gone. Ist really gets annoying after a while. I already logged out of my other devices threw the website. Thank you!!

Newbie

After like a month all my downloaded songs are deleted and have to be redownloaded. It remembers what they were but they are gone. Ist really gets annoying after a while. I already logged out of my o...

408 Views

0 replies

0 likes

  • 408 Views
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Go to artist page from album playing

So in the iOS app when you are playing an album, I can't seem to go to the artist page. You would think you would just push the artist name at the top but that just opens the album art... Am I doing something wrong? Thanks.

Newbie

So in the iOS app when you are playing an album, I can't seem to go to the artist page. You would think you would just push the artist name at the top but that just opens the album art... Am I doing ...

Bethany_Dawn

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Playlists lost during IPhone upgrade

Hi there, I recently upgraded my phone to an iPhone 7 and had all my data backed up and transferred across. i’ce logged back into my Spotify and it’s not showing as a premium account now and has lost the majority of my playlists. I’ve logged onto my ...

Casual Listener

Hi there,   I recently upgraded my phone to an iPhone 7 and had all my data backed up and transferred across.   i’ce logged back into my Spotify and it’s not showing as a premium accoun...

BenReilly

Newbie

984 Views

3 replies

1 likes

  • 984 Views
  • 3 replies
  • 1 likes

What is the oldest ipod touch that can use spotify?

So currently I have a new phone but I dont want to clog up its empty space by making offline playlists on spotify and I want to stop using data to listen to songs on the way home. The one solution I came up with was to get an old ipod touch with 8-16...

Roadie

So currently I have a new phone but I dont want to clog up its empty space by making offline playlists on spotify and I want to stop using data to listen to songs on the way home. The one solution I ...

Jbbohrer

Casual Listener

69693 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

No deja descargar en iOS 9.3.5 en mi iPod

Luego de restaurarlo mi iPod no deja instalar spotify. Tengo iOS 9.3.5 igual que antes pero en el AppStore me dice que requiere 10

Newbie

Luego de restaurarlo mi iPod no deja instalar spotify. Tengo iOS 9.3.5 igual que antes pero en el AppStore me dice que requiere 10

3203 Views

0 replies

11 likes

  • 3203 Views
  • 0 replies
  • 11 likes

MP3 not playing

I have some mp3 files saved to my laptop, and I have put them into various playlists, where they play fine. But, they don't show up as being in the playlists when I view them on my phone. Furthermore, when I try to play the song on my laptop and manu...

Casual Listener

I have some mp3 files saved to my laptop, and I have put them into various playlists, where they play fine. But, they don't show up as being in the playlists when I view them on my phone. Furthermore...

phan_times

Community Legend

2887 Views

4 replies

0 likes

  • 2887 Views
  • 4 replies
  • 0 likes

Download only App Open

Hi Guys, i can only Download Songs down when the iPhone Spotify App is Open and no Energy Saver shut the Display down. Is that normal?

Newbie

Hi Guys,   i can only Download Songs down when the iPhone Spotify App is Open and no Energy Saver shut the Display down.   Is that normal?

user-removed

Not applicable

3391 Views

1 replies

1 likes

  • 3391 Views
  • 1 replies
  • 1 likes

Local Files

Hello, I created a playlist for my local files about six months ago, and it worked fine on my last phone (an andriod). However, after I upgraded to an Iphone, I have been having significant problems with the local files playlist. All the songs arenot...

Newbie

Hello,            I created a playlist for my local files about six months ago, and it worked fine on my last phone (an andriod). However, after I upgraded to an Iphone...

user-removed

Not applicable

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Unable to log in on iPhone 8 ( iOS 11.1.2)

Hi - just downloaded the app for my iPhone 8 (running iOS 11.1.2). The video plays in the app's background, but neither of the login "buttons" work. I tap. And nothing. So, I'm unable to login. I deleted and reinstalled. Tried it again. Same thing. T...

Newbie

Hi - just downloaded the app for my iPhone 8 (running iOS 11.1.2). The video plays in the app's background, but neither of the login "buttons" work. I tap. And nothing. So, I'm unable to login. ...

Iwordex

Music Fan

1126 Views

3 replies

0 likes

  • 1126 Views
  • 3 replies
  • 0 likes