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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36342 Views

40 replies

10 likes

  • 36342 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101600 Views

115 replies

12 likes

Other
  • 101600 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
  • 1261 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298478 Views

61 replies

16 likes

  • 298478 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125527 Views

19 replies

38 likes

  • 125527 Views
  • 19 replies
  • 38 likes

Cannot queue songs in offline mode from playlist

On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a wifi network it works fine. Why is this happening? ...

Casual Listener

On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a ...

Kikilala777

Casual Listener

1320 Views

2 replies

1 likes

offline mode
queue
  • 1320 Views
  • 2 replies
  • 1 likes

Busqueda en un playlist reproduce aleatorio

Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguien sabe que puedo hacer? Uso iPhone y la app esta actuali...

Newbie

Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguie...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Queue button not working

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for the queue but no response. Please help

Newbie

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for t...

phan_times

Community Legend

2110 Views

1 replies

0 likes

  • 2110 Views
  • 1 replies
  • 0 likes

Solved!! Some songs won’t play

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

Casual Listener

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

phan_times

Community Legend

895 Views

3 replies

0 likes

  • 895 Views
  • 3 replies
  • 0 likes

Now playing background color changes when swiping down

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you attempt to go to the next track. It's a subtle thing b...

Music Fan

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you att...

wowsaab

Music Fan

2165 Views

1 replies

2 likes

  • 2165 Views
  • 1 replies
  • 2 likes

Music pauses when I get notifications, specifically Snapchat

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Spotify, however everytime I get a Snapchat notificat...

Casual Listener

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Sp...

Brianna_banana

Newbie

7786 Views

1 replies

0 likes

  • 7786 Views
  • 1 replies
  • 0 likes

Playlists, iPod Touch, and Spotify Connect

Hi all, Weird problem here. Maybe someone can help? The Setup:I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phone and Spotify Connect to control the iPod from the Android. All running...

Newbie

Hi all,   Weird problem here. Maybe someone can help?   The Setup: I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phon...

983 Views

0 replies

0 likes

Android
bug
iOS
Troubleshooting
  • 983 Views
  • 0 replies
  • 0 likes

Songs out of order under Artist option

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by the same artist from the same album are out of orde...

Visitor

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by ...

566 Views

0 replies

1 likes

  • 566 Views
  • 0 replies
  • 1 likes

The entire queue system seems very slow

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recognizes that I’ve pressed “Add to Queue”, and the “Adde...

Casual Listener

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recogni...

520 Views

0 replies

1 likes

  • 520 Views
  • 0 replies
  • 1 likes

No more airplay from iPhone to Apple TV!

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming of music via AirPlay. Also I can stream YouTube vide...

Casual Listener

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming o...

Djsim

Casual Listener

1386 Views

3 replies

1 likes

  • 1386 Views
  • 3 replies
  • 1 likes

where's the option "download" in Your Library?

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only.Its much better and easy for situations without internet connection, for directly choosing in offline ...

Newbie

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only. Its much better and easy for situations without i...

dmilette

Regular

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Crackling audio on Migos newest Album

I get cracking audio whenever I play audio when playing The Culture Album 2.

Casual Listener

I get cracking audio whenever I play audio when playing The Culture Album 2.

user-removed

Not applicable

1174 Views

3 replies

1 likes

  • 1174 Views
  • 3 replies
  • 1 likes

How do you add to the end of the Queue?

Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.

Casual Listener

Does anyone know when adding to the queue how to add to the end and not interupt the currently queued song list? Or can the 2 queues mix together? Shuffle does not work.

phan_times

Community Legend

4579 Views

3 replies

4 likes

  • 4579 Views
  • 3 replies
  • 4 likes

song wont play

i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesnt continue the track it just stays stopped and does...

Casual Listener

i downloaded a song and its downloaded fully to my library, but everytime i try to play it, it never starts and no sound happens when i skip to a part of the song. even when i skip to a part it doesn...

phan_times

Community Legend

688 Views

3 replies

0 likes

  • 688 Views
  • 3 replies
  • 0 likes

Solved!! album cover view

it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at

Newbie

it’s so much easier to look for a specific song and it makes it more colourful and nicer to look at 

phan_times

Community Legend

823 Views

1 replies

0 likes

album cover view
picture
  • 823 Views
  • 1 replies
  • 0 likes

Podcasts offline?

Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client and wanted to also access it on the iPod, but there i...

Newbie

Hello everyone, I am using a premium account but could not find such an option - I was trying to save a podcast for offline hearing on my ipod (I followed the podcast on the Windows desktop client an...

Bethany_Dawn

Community Legend

7922 Views

1 replies

0 likes

  • 7922 Views
  • 1 replies
  • 0 likes

Can't log in on iPhone7

Hello, I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button changes color (so it recognizes that I'm touching it) but nothing ...

Regular

Hello,   I am unable to log into my account on my iPhone 7. I went to open spotify today and brought me to the log in screen as if I was logged out somehow. I press login and the button change...

phan_times

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Solved!! Spotify running disappeared after update to 4.6.0

Hi, After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've also uninstalled and re-installed the app, but the feature doesn'...

Newbie

Hi,    After updating my spotify app to 4.6.0, the running feature in the spotify app disappeared. I've attempted to log out, log back in but the feature appears to be gone for good. I've...

user-removed

Not applicable

6079 Views

4 replies

7 likes

  • 6079 Views
  • 4 replies
  • 7 likes

download to iphone

Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ? Various sites say this can only be done with spotify's premium service. Spotify says songs can be saved temporarily free of charge....

Casual Listener

Is it possible to download songs free of charge to iphone and save the tracks for repeated use on the phone's memory ?  Various sites say this can only be done with spotify's premium service. Sp...

Bethany_Dawn

Community Legend

5592 Views

7 replies

0 likes

  • 5592 Views
  • 7 replies
  • 0 likes

Ads on mobile are starting to freeze Spotify app

This has started happening the last few days. "A brief message from our sponsors" will turn into a stalled Spotify app. The ad won't play, music won't resume. The only recourse here is for me to power cycle my iPhone. Very inconvenient. Anyone else s...

Casual Listener

This has started happening the last few days.  "A brief message from our sponsors" will turn into a stalled Spotify app.  The ad won't play, music won't resume.  The only recourse here...

Deuxbebes

Casual Listener

1169 Views

2 replies

0 likes

  • 1169 Views
  • 2 replies
  • 0 likes