Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
240955 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
123332 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
450535 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307112 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and playing music I'm not able to rotate the screen. I...
When using my phone in the car I put it in a car holder. The holder is horizontal in order to have better view for navigation etc. I use spotify also a lot in the car but when using the playlists and...
Newbie
6649 Views
4 replies
3 likes
I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline use. I am using the same wifi on my iphone 8plus an...
I have never had this problem with Spotify before. I used to be able to create a playlist and put all my local files that I wanted in my playlist and then selected the option to download for offline ...
463 Views
0 replies
1 likes
Hi, About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the song. This is still continuing to happen and I can't remembe...
Hi, About a week ago Spotify has started skipping every song after 30-45 seconds. I've tried uninstalling and reinstalling the app, restarting my phone, and skipping a few seconds in to the so...
Casual Listener
1469 Views
2 replies
6 likes
I'm trying to get Spotify working on an old ipod touch. Ipod model MC544LL/A, running ios 6.1.6. When I tell software to update, it says it's up to date, but when I try to download Spotify app it says that it requires ios 9 or higher. Any way to work...
I'm trying to get Spotify working on an old ipod touch. Ipod model MC544LL/A, running ios 6.1.6. When I tell software to update, it says it's up to date, but when I try to download Spotif...
Community Legend
8095 Views
1 replies
0 likes
Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade to is 4.2.1.
Is there any way to download spotify for ios 4.2.1? If not, please consider making one. I am a premium subscriber and I desperately need spotify on my ipod touch. But the last version it will upgrade...
Newbie
66943 Views
29 replies
3 likes
I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i went back to my daily phone it was downloading there t...
I have 2 iphones. One is used as my regualr phone. The other is an old phone that i just want to use as a music player. I downloaded spotify on the old phone and downloaded a lot of music. When i wen...
966 Views
0 replies
1 likes
Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroad be scrobbled upon returning home (when I switch b...
Does the app cache the played songs and then scrobbles once the next internet connection is established? As an example, will my songs that i listened to (in offline mode) during a two week trip abroa...
Newbie
12580 Views
24 replies
9 likes
My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly
My iphone 6 plus has the same song stuck as paused on the lock screen and it also stops playing music randomly
1065 Views
0 replies
1 likes
Right, I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone. As usual this mysterious 'Make available offline' option is NOWHERE to be found and I have done everything I cant think of to get the...
Right, I am absolutely sick of this same situation everytime I have to re-sink my local file playlists to my iPhone. As usual this mysterious 'Make available offline' option is...
408 Views
0 replies
1 likes
Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library. I first notified Spotify of this many months back, and again not so long ago, but it still hasn’...
Hey. Is anyone else having issues with album artwork display on iOS devices? It seems to be really pixelated only on albums that are saved to my library. I first notified Spotify of this man...
Regular
3540 Views
6 replies
1 likes
I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!
I had a playlist that a deleted a long time ago (in 2016) and I want to get it back but I don’t see it under recover playlists only 3-20-17. Please Help!
Not applicable
462 Views
1 replies
0 likes
Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help
Behind the lyrics works on my iPhone but won’t on the iPad. Both running the same OS and I’ve reinstalled the app on the iPad to no avail. Help
Not applicable
498 Views
1 replies
0 likes
hello, I need help with my account, when I log in on my ipod touch 5G the application closes immediately and sends me to the main menu. I already delete the application, restart the ipod and it still does not work.
hello, I need help with my account, when I log in on my ipod touch 5G the application closes immediately and sends me to the main menu. I already delete the application, restart the i...
Newbie
511 Views
1 replies
0 likes
Why is bigger the storage of my music on the iPhone 5s than the iPhone 4s and iPhone 7?I have the same music in all the devices
Why is bigger the storage of my music on the iPhone 5s than the iPhone 4s and iPhone 7? I have the same music in all the devices
Not applicable
698 Views
1 replies
0 likes
I have Spotify premium and have downloaded one of my playlists. In the settings tab it won't let me switch to "offline" mode. I have an Iphone 7
I have Spotify premium and have downloaded one of my playlists. In the settings tab it won't let me switch to "offline" mode. I have an Iphone 7
Not applicable
2929 Views
1 replies
0 likes
For some reason I’ll be playing Hamilton and then Melanie Martinez or something random like that will come on. I tried turning off Autoplay but that didn’t help. I don’t have premium, but some of my friends with premium have the same problem how can ...
For some reason I’ll be playing Hamilton and then Melanie Martinez or something random like that will come on. I tried turning off Autoplay but that didn’t help. I don’t have premium, but some of my ...
451 Views
0 replies
1 likes
Listening to Spotify in wi-fi and then connect to 4G workshops fine. When connecting to wi-fi again, Spotify says the unit is offline. Needs to restart app in iPhone.
Listening to Spotify in wi-fi and then connect to 4G workshops fine. When connecting to wi-fi again, Spotify says the unit is offline. Needs to restart app in iPhone.
Newbie
746 Views
1 replies
0 likes
Spotify randomly stops playing on the iPhone 7 Plus (with the latest iOS). When I open Spotify, start playing a song with headphones connected, then lock the screen, the song stops within 15 seconds. Then the app freezes and doesn't respond until I c...
Spotify randomly stops playing on the iPhone 7 Plus (with the latest iOS). When I open Spotify, start playing a song with headphones connected, then lock the screen, the song stops within 15 seconds....
Newbie
28720 Views
16 replies
4 likes
Bonjour, le volume en AirPlay commence toujours au plus fort malgre le reglage. Les pochettes sont projete sur l’apple tu en mauvaise qualite . Merci
Bonjour, le volume en AirPlay commence toujours au plus fort malgre le reglage. Les pochettes sont projete sur l’apple tu en mauvaise qualite . Merci
463 Views
0 replies
0 likes
Is it possible to delete daily mixes? Of the four I have available, three are horrible! I can't understand how Spotify came up with them. They don't seem to contain any songs I like. I just don't understand it. It seems a complete waste of time. I've...
Is it possible to delete daily mixes? Of the four I have available, three are horrible! I can't understand how Spotify came up with them. They don't seem to contain any songs I like. I just don't und...
Casual Listener
107638 Views
19 replies
9 likes
