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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236096 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117505 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2641 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305052 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130438 Views

19 replies

38 likes

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account/device problem

hello, I need help with my account, when I log in on my ipod touch 5G the application closes immediately and sends me to the main menu. I already delete the application, restart the ipod and it still does not work.

Newbie

hello, I need help with my account, when I log in on my ipod touch 5G  the application closes immediately and sends me to the main menu. I already delete the application, restart the i...

lu051

Newbie

504 Views

1 replies

0 likes

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Solved!! iPhone 5s bigger storage size

Why is bigger the storage of my music on the iPhone 5s than the iPhone 4s and iPhone 7?I have the same music in all the devices

Newbie

Why is bigger the storage of my music on the iPhone 5s than the iPhone 4s and iPhone 7? I have the same music in all the devices

user-removed

Not applicable

691 Views

1 replies

0 likes

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Can't turn on "offline" mode

I have Spotify premium and have downloaded one of my playlists. In the settings tab it won't let me switch to "offline" mode. I have an Iphone 7

Newbie

I have Spotify premium and have downloaded one of my playlists. In the settings tab it won't let me switch to "offline" mode.  I have an Iphone 7

user-removed

Not applicable

2926 Views

1 replies

0 likes

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  • 1 replies
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Random Music Starts Playing in my Playlist

For some reason I’ll be playing Hamilton and then Melanie Martinez or something random like that will come on. I tried turning off Autoplay but that didn’t help. I don’t have premium, but some of my friends with premium have the same problem how can ...

Newbie

For some reason I’ll be playing Hamilton and then Melanie Martinez or something random like that will come on. I tried turning off Autoplay but that didn’t help. I don’t have premium, but some of my ...

447 Views

0 replies

1 likes

  • 447 Views
  • 0 replies
  • 1 likes

Spotify goes offline when connecting to wi-fi

Listening to Spotify in wi-fi and then connect to 4G workshops fine. When connecting to wi-fi again, Spotify says the unit is offline. Needs to restart app in iPhone.

Newbie

Listening to Spotify in wi-fi and then connect to 4G workshops fine. When connecting to wi-fi again, Spotify says the unit is offline. Needs to restart app in iPhone.

Ankan1970

Newbie

742 Views

1 replies

0 likes

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Solved!! Spotify stops playing in iOS 10 with an iPhone 7 Plus

Spotify randomly stops playing on the iPhone 7 Plus (with the latest iOS). When I open Spotify, start playing a song with headphones connected, then lock the screen, the song stops within 15 seconds. Then the app freezes and doesn't respond until I c...

Newbie

Spotify randomly stops playing on the iPhone 7 Plus (with the latest iOS). When I open Spotify, start playing a song with headphones connected, then lock the screen, the song stops within 15 seconds....

victoriadryer

Newbie

28672 Views

16 replies

4 likes

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  • 16 replies
  • 4 likes

Volume AirPlay + pochette Apple TV

Bonjour, le volume en AirPlay commence toujours au plus fort malgre le reglage. Les pochettes sont projete sur l’apple tu en mauvaise qualite . Merci

Newbie

Bonjour, le volume en AirPlay commence toujours au plus fort malgre le reglage.  Les pochettes sont projete sur l’apple tu en mauvaise qualite .    Merci

461 Views

0 replies

0 likes

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Solved!! Help needed with Horrible Daily Mix

Is it possible to delete daily mixes? Of the four I have available, three are horrible! I can't understand how Spotify came up with them. They don't seem to contain any songs I like. I just don't understand it. It seems a complete waste of time. I've...

Casual Listener

Is it possible to delete daily mixes? Of the four I have available, three are horrible! I can't understand how Spotify came up with them. They don't seem to contain any songs I like. I just don't und...

uberblooper

Casual Listener

107584 Views

19 replies

9 likes

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Volume isn’t nearly as high as others (i.e, Apple Music)

I’m trying not to leave Spotify, but Apple Music is SO MUCH louder. What’s up with this?! And the settings for music (besides the EQ) doesn’t change much at all for sound quality & volume. I expect much more Spotify.

Casual Listener

I’m trying not to leave Spotify, but Apple Music is SO MUCH louder. What’s up with this?! And the settings for music (besides the EQ) doesn’t change much at all for sound quality & volume. I expe...

384 Views

0 replies

0 likes

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I can't log in to my Facebook profile

I have a problem with logging in to my Facebook profile. Spotify transfers me to the Facebook site in order to log in. But when I log in with Facebook, it doesn't show me my friends. And Spotify shows me on settings, that I didn't log in with Faceboo...

Newbie

I have a problem with logging in to my Facebook profile. Spotify transfers me to the Facebook site in order to log in. But when I log in with Facebook, it doesn't show me my friends. And Spotify show...

user-removed

Not applicable

643 Views

1 replies

0 likes

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Spotify randomly pauses / skips songs / activates Siri

Hi, spotify now randomly skips songs, pauses them or activates Siri. I read somewhere that I need to fill this in in order to fix the issues: 1. Exact Device (e.g. iPhone 5S) : iPhone 72. Exact operating system (e.g. iOS 8.3)iOS.11.2.53. Spotify app ...

Casual Listener

Hi,   spotify now randomly skips songs, pauses them or activates Siri.    I read somewhere that I need to fill this in in order to fix the issues:    1. Exact Device (e...

user-removed

Not applicable

4105 Views

1 replies

0 likes

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Cannot connect to WiFi!

Spotify was connecting well with my WiFi and was able to play to multi speakers for several months. Two days ago, Spotify cannot connect to my WiFi and says “Offline-please check your internet connection” when my WiFi is perfectly ok. I checked it ag...

Newbie

Spotify was connecting well with my WiFi and was able to play to multi speakers for several months. Two days ago, Spotify cannot connect to my WiFi and says “Offline-please check your internet connec...

Laurelia

Newbie

739 Views

3 replies

0 likes

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Cannot get local files to download onto iPhone

Hi,I'm having trouble syncing the local files on my mac onto my iPhone. I have downloaded the playlists both onto my mac and my iPhone, but the songs are just not showing up on my phone.Any help would be appreciated.Thanks!Jaime

Newbie

Hi, I'm having trouble syncing the local files on my mac onto my iPhone. I have downloaded the playlists both onto my mac and my iPhone, but the songs are just not showing up on my phone. Any help ...

user-removed

Not applicable

1615 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

A huge problem with my shuffle mode

I have premium but I want to listen my music without skipping any songs because I hate the shuffle mode, but it still omits many songs and I do not know why because I know that I have the shuffle mode off. I would appreciate if somebody can help me, ...

Newbie

I have premium but I want to listen my music without skipping any songs because I hate the shuffle mode, but it still omits many songs and I do not know why because I know that I have the shuffle mod...

user-removed

Not applicable

648 Views

1 replies

0 likes

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  • 1 replies
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Shuffle + repeat options keep resetting

Shuffle + repeat option keeps resetting on my iphone 7. It has done it for a while and is really annoying because everytime i start playing a song now in my car i have to check that it is on shuffle. My songs stay the same so cant the shuffle option ...

Regular

Shuffle + repeat option keeps resetting on my iphone 7. It has done it for a while and is really annoying because everytime i start playing a song now in my car i have to check that it is on shuffle....

user-removed

Not applicable

2613 Views

1 replies

2 likes

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How to adapt time-out duration between titles?

hei folks, is there a possibility in the settings (iOS) to adapt the duration of the time-out/ pause/ 'time of silence' between the titles? I can only find the option to individualise the playback in this respect with a cross-fade and it's duration. ...

Newbie

hei folks,    is there a possibility in the settings (iOS) to adapt the duration of the time-out/ pause/ 'time of silence' between the titles? I can only find the option to individua...

539 Views

0 replies

0 likes

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Solved!! How do I stop shuffling playlist?

How do I stop shuffling my playlists? I want them to play in order. What do I do? Solution by Matt Suda:

Casual Listener

How do I stop shuffling my playlists? I want them to play in order. What do I do?     Solution by Matt Suda:  

tisakson

Newbie

228017 Views

70 replies

20 likes

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  • 70 replies
  • 20 likes

Spotify kept playing after closing app, now a bunch of random music on my account

The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now there's hundreds of random songs that I don't like in m...

Casual Listener

The other day I got done listening to an album and closed the app. Apparently it kept playing the album, and after finishing the album, it played the radio for over a day before I found out. Now...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes