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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140447 Views

503 replies

108 likes

  • 140447 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98393 Views

19 replies

38 likes

  • 98393 Views
  • 19 replies
  • 38 likes

cannot connect to Last.fm

Under settings on iPhone Spotify where you connect your scrobbling for last.fm account it says that my username and password are incorrect when they are not. Does anyone know what to do about this?

Newbie

Under settings on iPhone Spotify where you connect your scrobbling for last.fm account it says that my username and password are incorrect when they are not. Does anyone know what to do about this?

Bethany_Dawn

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Nothing is loading.

So, I can only see songs I have saved or playlists I have listened to recently. Nothing else appears to be loading. I deleted the app and downloaded it again. Anyone else having this issue? I use cellular data, so it’s not my connection to WiFi.

Casual Listener

So, I can only see songs I have saved or playlists I have listened to recently. Nothing else appears to be loading. I deleted the app and downloaded it again. Anyone else having this issue? I use cel...

brennacad

Casual Listener

1023 Views

4 replies

0 likes

  • 1023 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't search for songs while not connected to wifi (Premium)

I have a problem with my premiun.. It wont search for song while im on 4g or 3g and yes i do have premium. it only allows me searching for songs while on wifi, and i have tried allmost everything. thx

Newbie

I have a problem with my premiun.. It wont search for song while im on 4g or 3g and yes i do have premium. it only allows me searching for songs while on wifi, and i have tried allmost everything. thx

sks1996

Newbie

1198 Views

3 replies

0 likes

  • 1198 Views
  • 3 replies
  • 0 likes

Solved!! Can’t search or load anything

I can’t search for music or have my home page load. I have internet because I can play all the songs in my library. None of my music is saved. I have reset my phone 3 times already. Help lol

Casual Listener

I can’t search for music or have my home page load. I have internet because I can play all the songs in my library. None of my music is saved. I have reset my phone 3 times already. Help lol

Djevulsk

Casual Listener

2513 Views

7 replies

1 likes

  • 2513 Views
  • 7 replies
  • 1 likes

Solved!! *some* songs won't sync to offline, others will

I have quite a few playlists and a lot of offline songs that I can play offline, but others will not sync. I'm not sure what to do. I have 14GB free space.

Casual Listener

I have quite a few playlists and a lot of offline songs that I can play offline, but others will not sync. I'm not sure what to do. I have 14GB free space. 

carissamarderos

Newbie

92312 Views

22 replies

14 likes

  • 92312 Views
  • 22 replies
  • 14 likes

Cant log on to Spotify through Facebook

I cant listen to music after I have got a new mobile phone. I'm logging through Facebook, i can see my list, but can't hear my music.

Newbie

I cant listen to music after I have got a new mobile phone. I'm logging through Facebook, i can see my list, but can't hear my music.

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

My music keeps pausing itself...

I have Spotify premium and battery saver mode is switched off. So why does my music pause roughly every 10 seconds, regardless of whether I am on WiFi or 4G?

Newbie

I have Spotify premium and battery saver mode is switched off. So why does my music pause roughly every 10 seconds, regardless of whether I am on WiFi or 4G?

npascutti

Casual Listener

3274 Views

1 replies

2 likes

  • 3274 Views
  • 1 replies
  • 2 likes

EPs and Singles not appearing in the artist's page.

I know this was asked before but it's really annoying and rage inducing to have to search randomly for EPs and Singles instead of having them in the main page. I can find them in the desktops versions and tvs. So why doesn't it appear in other versio...

Casual Listener

I know this was asked before but it's really annoying and rage inducing to have to search randomly for EPs and Singles instead of having them in the main page. I can find them in the desktops version...

976 Views

0 replies

1 likes

  • 976 Views
  • 0 replies
  • 1 likes

Superuser Contribution How to play a full album?

Sounds simple an I think it is, just I can't figure it out... I have a "waitinglist" with several songs and play these one after the other.so far so good. Now I wand to listen to sth else and not want to go on with the waitinglist, but want to listen...

Regular

Sounds simple an I think it is, just I can't figure it out...   I have a "waitinglist" with several songs and play these one after the other. so far so good.   Now I wand to listen to ...

Jack

Roadie

7389 Views

1 replies

0 likes

  • 7389 Views
  • 1 replies
  • 0 likes

Keep having to reshuffle

Since the last update my Spotify app won't stay on shuffle. I use it mainly in my car with Bluetooth and every time I get back in the car I have to open Spotify and hit shuffle again. I don't ever fully close the app, just minimize it.I've tried comp...

Casual Listener

Since the last update my Spotify app won't stay on shuffle. I use it mainly in my car with Bluetooth and every time I get back in the car I have to open Spotify and hit shuffle again. I don't ever fu...

zummi

Casual Listener

5012 Views

9 replies

4 likes

  • 5012 Views
  • 9 replies
  • 4 likes

Superuser Contribution Albums in your library

If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?

Newbie

If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?

Jack

Roadie

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Facebook

Hey guys, well ...om trying to put my Spotify account on my Facebook but I can’t, I was with another Facebook account and I cancel the Facebook and the Spotify app on Facebook settings, and now I’m trying to put my Spotify on my another Facebook and ...

Newbie

Hey guys, well ... om trying to put my Spotify account on my Facebook but I can’t, I was with another Facebook account and I cancel the Facebook and the Spotify app on Facebook settings, and now I’m...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Ford Fiesta 2012 USB

Hi. I have a problem with my 2012 Fiesta Trend. When ı try to play spotify via usb port it starts the music and afer 0.02 second skips the song.İphone 5- ios 8- lastest spotify version- premium user. Every 0.02 seconds the car or spotify skips song a...

Casual Listener

Hi. I have a problem with my 2012 Fiesta Trend. When ı try to play spotify via usb port it starts the music and afer 0.02 second skips the song.İphone 5- ios 8- lastest spotify version- premium user....

iam_grasshopper

Casual Listener

21876 Views

37 replies

6 likes

  • 21876 Views
  • 37 replies
  • 6 likes

AppleTV Airplay shows a weird looping video

Whenever I play Spotify over Airplay to my AppleTV, a weird looping video appears with people running, dancing, listening to airbuds. It's vertical (portrait orientation) video, like it belongs on a phone rather than a TV. I can't figure out how to d...

Casual Listener

Whenever I play Spotify over Airplay to my AppleTV, a weird looping video appears with people running, dancing, listening to airbuds. It's vertical (portrait orientation) video, like it belongs on a ...

DJ_CellSurgeon

Newbie

5974 Views

13 replies

9 likes

  • 5974 Views
  • 13 replies
  • 9 likes

Solved!! How to get an App compatible to older iOS versions

Hi, I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I cannot use Spotify anymore (current App is compatible with iOS6 ...

Casual Listener

Hi,   I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I ...

Eduardo1011

Casual Listener

222778 Views

54 replies

3 likes

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  • 54 replies
  • 3 likes

Stuck on "a brief message from out sponsors"

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the "A brief message from our sponsors" screen. Clicking through to the advertised content does not make any difference to continue...

Casual Listener

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the  "A brief message from our sponsors" screen. Clicking through to the ad...

ninjap9

Casual Listener

1760 Views

3 replies

2 likes

  • 1760 Views
  • 3 replies
  • 2 likes

How to delete multiple songs within playlist

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac?? I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my playlist. For example the last 100 songs. I dont want to...

Casual Listener

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac??  I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my...

Galdot

Newbie

166103 Views

11 replies

8 likes

  • 166103 Views
  • 11 replies
  • 8 likes

How can you group songs by Album once you’ve selected an Artist?

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order. On spotify, it’s just a huge, alphabetical list of every son...

Newbie

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order.  &n...

1083 Views

0 replies

5 likes

  • 1083 Views
  • 0 replies
  • 5 likes

Devices

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

Newbie

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

imattolo

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

advertise in premium

I switched to android iOS I have a premium subscription but I see advertisements ..

Newbie

I switched to android iOS I have a premium subscription but I see advertisements ..

imattolo

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes