Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46107 Views

45 replies

11 likes

  • 46107 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112987 Views

116 replies

13 likes

Other
  • 112987 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2176 Views

0 replies

0 likes

iOS
  • 2176 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303521 Views

61 replies

16 likes

  • 303521 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129325 Views

19 replies

38 likes

  • 129325 Views
  • 19 replies
  • 38 likes

Superuser Contribution Unable to log in

I got a new iphone and redowloaded the Spotify app for my phone. When I touched the app I got to the create an account or log in screen when I touched log in it didn’t do anything. I tried again still nothing. So I tried to reinstall the app again an...

Newbie

I got a new iphone and redowloaded the Spotify app for my phone. When I touched the app I got to the create an account or log in screen when I touched log in it didn’t do anything. I tried again stil...

Melody

Spotify

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Losing my Saved Artists/Albums

I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data. However, it has been so frustrating because I'll S...

Casual Listener

I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data....

unhappyjack

Newbie

1834 Views

8 replies

1 likes

  • 1834 Views
  • 8 replies
  • 1 likes

Superuser Contribution Song progress timer. E.g 45seconds in

The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in

Newbie

The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in

Melody

Spotify

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics

First i had the free version (german) and now i have the premium version (english) and there is still no lyrics Funktion? My Girlfriend has the same Phone (IPhone 7) and the same settings but she have lyrics? **bleep** how can i get them too?

Newbie

First i had the free version (german)  and now i have the premium version (english) and there is still no lyrics Funktion?   My Girlfriend has the same Phone (IPhone 7) and the same setti...

Melody

Spotify

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Album Name not automatically entered in Playlist anymore

Hi all Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically entered. Is there a possibility to change this back to the automa...

Newbie

Hi all   Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically ent...

markbrauer

Regular

1041 Views

3 replies

4 likes

  • 1041 Views
  • 3 replies
  • 4 likes

"Something went wrong" can't like or dislike songs

Radio is constantly giving me an error when trying to thumbs up or down a song. The only consistent way to fix is to uninstall the app and reinstall but that only fixes it for about 24 hours. Is there a solution to this? I am sick of downloading this...

Casual Listener

Radio is constantly giving me an error when trying to thumbs up or down a song. The only consistent way to fix is to uninstall the app and reinstall but that only fixes it for about 24 hours. Is ther...

gergelybalint

Casual Listener

4635 Views

9 replies

6 likes

Something went wrong
thumbs down
thumbs up
  • 4635 Views
  • 9 replies
  • 6 likes

Song disappeared suddenly from my PL. please help!!

Hi Guys,please please help me. A few days ago I found a song in the charts which was so great and I immediately saved it in my own playlist. I was playing that song a few days and since today the song disappeared suddenly and I dont find it anymore!!...

Casual Listener

Hi Guys, please please help me. A few days ago I found a song in the charts which was so great and I immediately saved it in my own playlist.  I was playing that song a few days and since toda...

Diego10x22

Casual Listener

995 Views

3 replies

0 likes

  • 995 Views
  • 3 replies
  • 0 likes

Behind the lyrics not showing up

I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my friends look at the lyrics for so I know they exis...

Visitor

I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my...

user-removed

Not applicable

4733 Views

3 replies

1 likes

  • 4733 Views
  • 3 replies
  • 1 likes

Cannot queue songs in offline mode from playlist

On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a wifi network it works fine. Why is this happening? ...

Casual Listener

On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a ...

Kikilala777

Casual Listener

1336 Views

2 replies

1 likes

offline mode
queue
  • 1336 Views
  • 2 replies
  • 1 likes

Busqueda en un playlist reproduce aleatorio

Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguien sabe que puedo hacer? Uso iPhone y la app esta actuali...

Newbie

Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguie...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Queue button not working

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for the queue but no response. Please help

Newbie

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for t...

phan_times

Community Legend

2124 Views

1 replies

0 likes

  • 2124 Views
  • 1 replies
  • 0 likes

Solved!! Some songs won’t play

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

Casual Listener

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

phan_times

Community Legend

919 Views

3 replies

0 likes

  • 919 Views
  • 3 replies
  • 0 likes

Now playing background color changes when swiping down

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you attempt to go to the next track. It's a subtle thing b...

Music Fan

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you att...

wowsaab

Music Fan

2188 Views

1 replies

2 likes

  • 2188 Views
  • 1 replies
  • 2 likes

Music pauses when I get notifications, specifically Snapchat

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Spotify, however everytime I get a Snapchat notificat...

Casual Listener

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Sp...

Brianna_banana

Newbie

7803 Views

1 replies

0 likes

  • 7803 Views
  • 1 replies
  • 0 likes

Playlists, iPod Touch, and Spotify Connect

Hi all, Weird problem here. Maybe someone can help? The Setup:I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phone and Spotify Connect to control the iPod from the Android. All running...

Newbie

Hi all,   Weird problem here. Maybe someone can help?   The Setup: I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phon...

998 Views

0 replies

0 likes

Android
bug
iOS
Troubleshooting
  • 998 Views
  • 0 replies
  • 0 likes

Songs out of order under Artist option

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by the same artist from the same album are out of orde...

Visitor

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by ...

577 Views

0 replies

1 likes

  • 577 Views
  • 0 replies
  • 1 likes

The entire queue system seems very slow

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recognizes that I’ve pressed “Add to Queue”, and the “Adde...

Casual Listener

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recogni...

530 Views

0 replies

1 likes

  • 530 Views
  • 0 replies
  • 1 likes

No more airplay from iPhone to Apple TV!

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming of music via AirPlay. Also I can stream YouTube vide...

Casual Listener

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming o...

Djsim

Casual Listener

1396 Views

3 replies

1 likes

  • 1396 Views
  • 3 replies
  • 1 likes

where's the option "download" in Your Library?

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only.Its much better and easy for situations without internet connection, for directly choosing in offline ...

Newbie

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only. Its much better and easy for situations without i...

dmilette

Regular

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes