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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29370 Views

40 replies

9 likes

  • 29370 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94060 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

958 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293431 Views

60 replies

15 likes

  • 293431 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123544 Views

19 replies

38 likes

  • 123544 Views
  • 19 replies
  • 38 likes

Playlist not showing current song

Whenever I press shuffle or select a song on one specific playlist, the bar showing the current playing song above the bottom tabs disappears like in the second picture I linked. My lock screen also defaults to what the first picture shows. I can sel...

Newbie

Whenever I press shuffle or select a song on one specific playlist, the bar showing the current playing song above the bottom tabs disappears like in the second picture I linked. My lock screen also ...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Merge playlists

Hias a new person to Spotify I've gone and. Made different playlists. I now realise I don't want this, how can I merge / copy playlists into each other. I'm using an iPad ta

Casual Listener

Hi as a new person to Spotify I've gone and. Made different playlists. I now realise I don't want this, how can I merge / copy playlists into each other.  I'm using an iPad  ta

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
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Superuser Contribution Why are some tracks or artists not available in spotify radio?

For example why is the band moonbike not available in spotify radio? You can buy their music on the itunes store, you can search and find it in spotify. But why can't you start a spotify radio with this artist?

Casual Listener

For example why is the band moonbike not available in spotify radio? You can buy their music on the itunes store, you can search and find it in spotify. But why can't you start a spotify radio with t...

p8guitar

Casual Listener

1800 Views

3 replies

0 likes

  • 1800 Views
  • 3 replies
  • 0 likes

Couple os misleading French translations

Hi guys,I am sharing with you what looks like to a translation issue on the french version of the iOS app.Everything is happening in the "Discover" section from the "Browse" menu. 1) The first one is just a croped label but it is still understandable...

Visitor

Hi guys, I am sharing with you what looks like to a translation issue on the french version of the iOS app. Everything is happening in the "Discover" section  from the "Browse" menu.&nbsp...

user-removed

Not applicable

729 Views

1 replies

0 likes

French
iOS
  • 729 Views
  • 1 replies
  • 0 likes

Solved!! Delete of downoaded songs iphone

Hi eveybodyMaybe somebody can help me!How can I remove resp. delete my "downloaded" spotify songs from my iPhone because my memory is to big?Thanks and best regardsDeanz

Music Fan

Hi eveybody Maybe somebody can help me! How can I remove resp. delete my "downloaded" spotify songs from my iPhone because my memory is to big? Thanks and best regards Deanz

scorwitz

Regular

82570 Views

28 replies

0 likes

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  • 28 replies
  • 0 likes

Interuptions during play

Hi just joined and great music, but why do I get a voice saying awesome, great etc during play of some songs. Sounds like a pin ball machine

Casual Listener

Hi just joined and great music, but why do I get a voice saying awesome, great etc during play of some songs. Sounds like a pin ball machine

DarkerValleys

Casual Listener

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Problems syncing local files to phone

Hi, I’ve recently changed over phones and none of my local files that I had were transferred when I did phone changeover — they were greyed out when I tried to play them. I opened laptop I have the files on and opened Spotify. The files will play thr...

Regular

Hi, I’ve recently changed over phones and none of my local files that I had were transferred when I did phone changeover — they were greyed out when I tried to play them.    I opened lapt...

user-removed

Not applicable

4143 Views

1 replies

0 likes

Help
local files not syncing
Premium
Syncing Local FIles
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  • 1 replies
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Spotify Connect - Multiple Speakers/Devices

Hi, i can't connect my ipod shuffle with spotify. I connect it with an usb cable but he doesn't appear in my device in the spotify application. What can i do?

Newbie

Hi,  i can't connect my ipod shuffle with spotify. I connect it with an usb cable but he doesn't appear in my device in the spotify application. What can i do? 

user-removed

Not applicable

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

My Daily Mix missing on all of my apps

My Daily Mix does not show up on any platform I use (iOS, Mac app or web browser). I have tried logging back out and back in, deleting and reinstalling all of the apps. I have been a premium (family) member for 6 weeks. Any thoughts?

Newbie

My Daily Mix does not show up on any platform I use (iOS, Mac app or web browser).  I have tried logging back out and back in, deleting and reinstalling all of the apps.  I have been a prem...

user-removed

Not applicable

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Confusing German translation

In the german iOS app (and maybe also android) The German translations for “view waiting queue” and “add to waiting queue” are the same: The first should rather be “Zur Warteschlange hinzufuegen“ (add) and the second one “Warteschlange anzeigen” (vie...

Casual Listener

In the german iOS app (and maybe also android) The German translations for “view waiting queue” and “add to waiting queue” are the same:     The first should rather be...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

Solved!! playlist order is in alphabetical order, not my regular order

my playlist in my iphone is in alphabetical order and i did not put it that way, however in my computer the order is fine, don't know what to do to make it right again

Casual Listener

my playlist in my iphone is in alphabetical order and i did not put it that way, however in my computer the order is fine, don't know what to do to make it right again

dcastro11

Casual Listener

2664 Views

2 replies

0 likes

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  • 2 replies
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Descargas en Biblioteca

hola desde hace varios dias ha desaparecido el apartado descargas en Biblioteca. Me pasa solo a mi o es algo general? Donde puedo encontrar mis descargas todas juntas?

Newbie

hola   desde hace varios dias ha desaparecido el apartado descargas en Biblioteca. Me pasa solo a mi o es algo general? Donde puedo encontrar mis descargas todas juntas?  

368 Views

0 replies

0 likes

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Spotify connect play queue

It seems that when using spotify connect and playing random, the queue is not used. Every time the song switches, the queue is reset and therefore completely changed. This also means that queing a song manually is not respected. Finally, changing son...

Casual Listener

It seems that when using spotify connect and playing random, the queue is not used. Every time the song switches, the queue is reset and therefore completely changed. This also means that queing a ...

DjayJee1

Casual Listener

4312 Views

13 replies

0 likes

Connect
  • 4312 Views
  • 13 replies
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Abbonamento

Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.

Newbie

Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.

delby78

Newbie

762 Views

2 replies

1 likes

  • 762 Views
  • 2 replies
  • 1 likes

Downloads tab in Libray gone missing

My downloads tab no longer exists in my library. I have tried deleting and reinstalling the app. I have an iphone5s. I existed a week and a half ago. I find this very frustrating and has made listening while driving unsafe. Was this feature removed? ...

Casual Listener

My downloads tab no longer exists in my library. I have tried deleting and reinstalling the app. I have an iphone5s. I existed a week and a half ago. I find this very frustrating and has made listeni...

466 Views

0 replies

1 likes

  • 466 Views
  • 0 replies
  • 1 likes

Spotify won't play on my iphone

Hi, suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs. So spotify still opens but when I hit play the track doesn't start at all... what coul that be? NS

Regular

Hi,   suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs.  So spotify still opens but when I hit play the track doesn't start at all... ...

Microsauce

Newbie

19450 Views

29 replies

0 likes

  • 19450 Views
  • 29 replies
  • 0 likes

Download Playlists Jumbled

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens.I have deleted and reinstalled and now got a new iPhone X as I thought my phone was the problem bu...

Casual Listener

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens. I have deleted and reinstalled and now got a ...

Gypsyflowergirl

Casual Listener

2655 Views

16 replies

2 likes

  • 2655 Views
  • 16 replies
  • 2 likes

Solved!! Playlists disappeared and replaced with playlists that are not mine

I have been using Spotify premium for years and have created a lot of playlists. Today, they are all gone and have been replaced with a handful of playlists that are not mine. I logged out then back in, and deleted the app and reloaded. Didn’t work. ...

Casual Listener

I have been using Spotify premium for years and have created a lot of playlists.  Today, they are all gone and have been replaced with a handful of playlists that are not mine.  I logged ou...

Luke

Community Legend

1021 Views

3 replies

0 likes

  • 1021 Views
  • 3 replies
  • 0 likes

Playlists all gone and replaced please help

I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced with a playlist I couldn't even read the name of plea...

Newbie

I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced wi...

Luke

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Scrobbling stops after connecting to a device

Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "Devices Available" and connecting to a device (for exampl...

Casual Listener

Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "D...

redman755

Casual Listener

1302 Views

4 replies

0 likes

  • 1302 Views
  • 4 replies
  • 0 likes