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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29237 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94017 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

949 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293409 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123521 Views

19 replies

38 likes

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  • 19 replies
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can not start app to listen to downloaded music if I do not have a network connection

I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start spoityf before I get in the car. Often it takes a l...

Casual Listener

I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start ...

460 Views

0 replies

0 likes

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Offline Devices Wont Reset

Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs. I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anything? Any one any ideas? Thanks in advance.

Newbie

Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs.  I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anyt...

323 Views

0 replies

0 likes

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Not Autoplaying Next Song IOS 11.2.1

I've googled this but the threads on here are unnavigable. Lots of people just saying they have the same issue. There was one thread that purports to have "solved" the issue (this one: https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-iOS-app-...

Casual Listener

I've googled this but the threads on here are unnavigable.  Lots of people just saying they have the same issue.  There was one thread that purports to have "solved" the issue (this one:&nb...

DivinaX

Newbie

1282 Views

1 replies

0 likes

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  • 1 replies
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Carplay: Following Artists=> Browse Albums

Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. I really don't want to follow all the albums that I'm in...

Newbie

Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. ...

734 Views

0 replies

1 likes

  • 734 Views
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Shuffle and repeat are reset after skipping a disabled song

I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuffle and repeat settings. Is this intended design or...

Newbie

I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuf...

670 Views

0 replies

0 likes

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'Downloads' disappeared from 'My Library'

This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was this too simple an option that you felt you needed t...

Casual Listener

This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was t...

LunarFreakonaut

Newbie

741 Views

1 replies

0 likes

disappeared
downloads
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spotify won´t accept my username and password even though it´s correct

since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that its correct for sure. I also can´t just change my pas...

Visitor

since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that it...

vanshaj1234

Casual Listener

5208 Views

5 replies

1 likes

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  • 5 replies
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Solved!! App won't play songs in my playlist

HiI'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't work on the app.Plz helpThanks

Gig Goer

Hi I'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't...

Sane2012

Casual Listener

53376 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Solved!! Offline Listening

I am on the latest IOS. I am not able to play offline songs. I have downloaded songs, but Spotify acts like its trying to connect.What am I doing wrong?

Newbie

I am on the latest IOS.  I am not able to play offline songs.  I have downloaded songs, but Spotify acts like its trying to connect. What am I doing wrong?

TheBrickSlayer

Roadie

1537 Views

1 replies

0 likes

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  • 1 replies
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Repeat track mode turns on automatically in my car

I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically switches to "repeat track" mode so I have to manually t...

Newbie

I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically swit...

zenubio

Composer

2969 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

please help. spotify sucks now due to constant skipping/pausing

I tried to address this issue two days ago with a similar thread. Spotify constantly skips songs, jumps forward, backward, and pauses while playing a song, or just quits entirely. I have been told it can be the Apple headphones I use but I have tried...

Casual Listener

I tried to address this issue two days ago with a similar thread. Spotify constantly skips songs, jumps forward, backward, and pauses while playing a song, or just quits entirely. I have been told it...

Voxitrix

Casual Listener

760 Views

2 replies

0 likes

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iOS URL scheme

is the URL scheme support changed or broken on iOS app 5.7.0.1055? A few versions ago the following calls from a third party iOS app would successfully open the spotify app search page. Now if I try them the spotify app opens but a popup window shows...

Newbie

is the URL scheme support changed or broken on iOS app 5.7.0.1055? A few versions ago the following calls from a third party iOS app would successfully open the spotify app search page. Now if I...

janela

Newbie

6136 Views

1 replies

1 likes

  • 6136 Views
  • 1 replies
  • 1 likes

Why cant i find my downloads folder on my phone? I have an iphone if that makes a difference.

I can't find my downloaded music I can only see the saved playlists but none of the individual albums or songs that I downloaded.

Newbie

I can't find my downloaded music I can only see the saved playlists but none of the individual albums or songs that I downloaded. 

424 Views

0 replies

0 likes

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“Whoops!” Can’t Share Songs to Facebook

I can’t use the Spotify app’s share feature to share songs to Facebook. It shows a “Whoops!” message and a dead link. Similarly, if I try using the copy link feature and then pasting that to Facebook, the result is the same. I have no idea how to fix...

Newbie

I can’t use the Spotify app’s share feature to share songs to Facebook. It shows a “Whoops!” message and a dead link. Similarly, if I try using the copy link feature and then pasting that to Facebook...

832 Views

0 replies

0 likes

Facebook
IOS 11
Social
Spotify iOS
Whoops
Whoops!
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Solved!! Quick access to iOS equalizer

How do I make quick changes or switch on/off the equalizer without picking though menu after menu after menu -- and then reverse the process to get back to music? Who would design such a mess as this? Jesus Christ, this is the most painful UI have ev...

Roadie

How do I make quick changes or switch on/off the equalizer without picking though menu after menu after menu -- and then reverse the process to get back to music? Who would design such a mess as this...

tony310

Regular

3473 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

My ads and songs play twice

It’s super annoying when I have to hear the same ad twice and now my song play twice. I don’t know how to fix it and need help

Casual Listener

It’s super annoying when I have to hear the same ad twice and now my song play twice. I don’t know how to fix it and need help

Stitch1

Casual Listener

927 Views

2 replies

0 likes

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  • 2 replies
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spotify on ipod shuffle

is there any chance to link my ipod shuffle to spotify and if so how can I do it? thanks

Casual Listener

is there any chance to link my ipod shuffle to spotify and if so how can I do it? thanks 🙂

Bethany_Dawn

Community Legend

5692 Views

3 replies

0 likes

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Having trouble listening to different songs on two different devices

Hello, I have having trouble listening to my playlist on my iPhone if my mom wants to listen to hers on her Iphone. We share the Spotify account, is there any way we can listen to our own playlist and not be interrupted with the songs switching ?

Newbie

Hello, I have having trouble listening to my playlist on my iPhone if my mom wants to listen to hers on her Iphone. We share the Spotify account, is there any way we can listen to our own playlist an...

user-removed

Not applicable

649 Views

1 replies

0 likes

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  • 1 replies
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