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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36283 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101487 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1258 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298407 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125503 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Interuptions during play

Hi just joined and great music, but why do I get a voice saying awesome, great etc during play of some songs. Sounds like a pin ball machine

Casual Listener

Hi just joined and great music, but why do I get a voice saying awesome, great etc during play of some songs. Sounds like a pin ball machine

DarkerValleys

Casual Listener

642 Views

1 replies

0 likes

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  • 1 replies
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Problems syncing local files to phone

Hi, I’ve recently changed over phones and none of my local files that I had were transferred when I did phone changeover — they were greyed out when I tried to play them. I opened laptop I have the files on and opened Spotify. The files will play thr...

Regular

Hi, I’ve recently changed over phones and none of my local files that I had were transferred when I did phone changeover — they were greyed out when I tried to play them.    I opened lapt...

user-removed

Not applicable

4161 Views

1 replies

0 likes

Help
local files not syncing
Premium
Syncing Local FIles
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  • 1 replies
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Spotify Connect - Multiple Speakers/Devices

Hi, i can't connect my ipod shuffle with spotify. I connect it with an usb cable but he doesn't appear in my device in the spotify application. What can i do?

Newbie

Hi,  i can't connect my ipod shuffle with spotify. I connect it with an usb cable but he doesn't appear in my device in the spotify application. What can i do? 

user-removed

Not applicable

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

My Daily Mix missing on all of my apps

My Daily Mix does not show up on any platform I use (iOS, Mac app or web browser). I have tried logging back out and back in, deleting and reinstalling all of the apps. I have been a premium (family) member for 6 weeks. Any thoughts?

Newbie

My Daily Mix does not show up on any platform I use (iOS, Mac app or web browser).  I have tried logging back out and back in, deleting and reinstalling all of the apps.  I have been a prem...

user-removed

Not applicable

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Confusing German translation

In the german iOS app (and maybe also android) The German translations for “view waiting queue” and “add to waiting queue” are the same: The first should rather be “Zur Warteschlange hinzufuegen“ (add) and the second one “Warteschlange anzeigen” (vie...

Casual Listener

In the german iOS app (and maybe also android) The German translations for “view waiting queue” and “add to waiting queue” are the same:     The first should rather be...

595 Views

0 replies

0 likes

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Solved!! playlist order is in alphabetical order, not my regular order

my playlist in my iphone is in alphabetical order and i did not put it that way, however in my computer the order is fine, don't know what to do to make it right again

Casual Listener

my playlist in my iphone is in alphabetical order and i did not put it that way, however in my computer the order is fine, don't know what to do to make it right again

dcastro11

Casual Listener

2686 Views

2 replies

0 likes

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  • 2 replies
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Descargas en Biblioteca

hola desde hace varios dias ha desaparecido el apartado descargas en Biblioteca. Me pasa solo a mi o es algo general? Donde puedo encontrar mis descargas todas juntas?

Newbie

hola   desde hace varios dias ha desaparecido el apartado descargas en Biblioteca. Me pasa solo a mi o es algo general? Donde puedo encontrar mis descargas todas juntas?  

373 Views

0 replies

0 likes

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Spotify connect play queue

It seems that when using spotify connect and playing random, the queue is not used. Every time the song switches, the queue is reset and therefore completely changed. This also means that queing a song manually is not respected. Finally, changing son...

Casual Listener

It seems that when using spotify connect and playing random, the queue is not used. Every time the song switches, the queue is reset and therefore completely changed. This also means that queing a ...

DjayJee1

Casual Listener

4439 Views

13 replies

0 likes

Connect
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  • 13 replies
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Abbonamento

Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.

Newbie

Ho pagato premium ma il mio abbonamento è' ancora free, ho già provato a re installarlo e nn va.

delby78

Newbie

791 Views

2 replies

1 likes

  • 791 Views
  • 2 replies
  • 1 likes

Downloads tab in Libray gone missing

My downloads tab no longer exists in my library. I have tried deleting and reinstalling the app. I have an iphone5s. I existed a week and a half ago. I find this very frustrating and has made listening while driving unsafe. Was this feature removed? ...

Casual Listener

My downloads tab no longer exists in my library. I have tried deleting and reinstalling the app. I have an iphone5s. I existed a week and a half ago. I find this very frustrating and has made listeni...

474 Views

0 replies

1 likes

  • 474 Views
  • 0 replies
  • 1 likes

Spotify won't play on my iphone

Hi, suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs. So spotify still opens but when I hit play the track doesn't start at all... what coul that be? NS

Regular

Hi,   suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs.  So spotify still opens but when I hit play the track doesn't start at all... ...

Microsauce

Newbie

19531 Views

29 replies

0 likes

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  • 29 replies
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Download Playlists Jumbled

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens.I have deleted and reinstalled and now got a new iPhone X as I thought my phone was the problem bu...

Casual Listener

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens. I have deleted and reinstalled and now got a ...

Gypsyflowergirl

Casual Listener

2721 Views

16 replies

2 likes

  • 2721 Views
  • 16 replies
  • 2 likes

Solved!! Playlists disappeared and replaced with playlists that are not mine

I have been using Spotify premium for years and have created a lot of playlists. Today, they are all gone and have been replaced with a handful of playlists that are not mine. I logged out then back in, and deleted the app and reloaded. Didn’t work. ...

Casual Listener

I have been using Spotify premium for years and have created a lot of playlists.  Today, they are all gone and have been replaced with a handful of playlists that are not mine.  I logged ou...

Luke

Community Legend

1041 Views

3 replies

0 likes

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  • 3 replies
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Playlists all gone and replaced please help

I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced with a playlist I couldn't even read the name of plea...

Newbie

I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced wi...

Luke

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Scrobbling stops after connecting to a device

Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "Devices Available" and connecting to a device (for exampl...

Casual Listener

Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "D...

redman755

Casual Listener

1347 Views

4 replies

0 likes

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  • 4 replies
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can not start app to listen to downloaded music if I do not have a network connection

I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start spoityf before I get in the car. Often it takes a l...

Casual Listener

I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start ...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Offline Devices Wont Reset

Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs. I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anything? Any one any ideas? Thanks in advance.

Newbie

Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs.  I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anyt...

327 Views

0 replies

0 likes

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Not Autoplaying Next Song IOS 11.2.1

I've googled this but the threads on here are unnavigable. Lots of people just saying they have the same issue. There was one thread that purports to have "solved" the issue (this one: https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-iOS-app-...

Casual Listener

I've googled this but the threads on here are unnavigable.  Lots of people just saying they have the same issue.  There was one thread that purports to have "solved" the issue (this one:&nb...

DivinaX

Newbie

1290 Views

1 replies

0 likes

  • 1290 Views
  • 1 replies
  • 0 likes

Carplay: Following Artists=> Browse Albums

Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. I really don't want to follow all the albums that I'm in...

Newbie

Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. ...

748 Views

0 replies

1 likes

  • 748 Views
  • 0 replies
  • 1 likes

Shuffle and repeat are reset after skipping a disabled song

I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuffle and repeat settings. Is this intended design or...

Newbie

I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuf...

680 Views

0 replies

0 likes

  • 680 Views
  • 0 replies
  • 0 likes