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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236121 Views

27 replies

5 likes

  • 236121 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117519 Views

116 replies

13 likes

Other
  • 117519 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2643 Views

0 replies

0 likes

iOS
  • 2643 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305063 Views

62 replies

16 likes

  • 305063 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130444 Views

19 replies

38 likes

  • 130444 Views
  • 19 replies
  • 38 likes

Losing my Saved Artists/Albums

I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data. However, it has been so frustrating because I'll S...

Casual Listener

I have been having continuing issues Saving new albums to My Music. I like to Save albums and artists, and then make them available offline so I don't have to stream them and use up unnecessary data....

unhappyjack

Newbie

1842 Views

8 replies

1 likes

  • 1842 Views
  • 8 replies
  • 1 likes

Superuser Contribution Song progress timer. E.g 45seconds in

The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in

Newbie

The song progress bar on the home screen and in the control panel seem to sometimes be stuck on 0 seconds regardless of how far the song is in

Melody

Spotify

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics

First i had the free version (german) and now i have the premium version (english) and there is still no lyrics Funktion? My Girlfriend has the same Phone (IPhone 7) and the same settings but she have lyrics? **bleep** how can i get them too?

Newbie

First i had the free version (german)  and now i have the premium version (english) and there is still no lyrics Funktion?   My Girlfriend has the same Phone (IPhone 7) and the same setti...

Melody

Spotify

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Album Name not automatically entered in Playlist anymore

Hi all Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically entered. Is there a possibility to change this back to the automa...

Newbie

Hi all   Thank you in advance for your time. I just spotted that if I add an Album to my playlist I have to type it manually via iPhone. Beforehand there was the album title autmatically ent...

markbrauer

Regular

1048 Views

3 replies

4 likes

  • 1048 Views
  • 3 replies
  • 4 likes

"Something went wrong" can't like or dislike songs

Radio is constantly giving me an error when trying to thumbs up or down a song. The only consistent way to fix is to uninstall the app and reinstall but that only fixes it for about 24 hours. Is there a solution to this? I am sick of downloading this...

Casual Listener

Radio is constantly giving me an error when trying to thumbs up or down a song. The only consistent way to fix is to uninstall the app and reinstall but that only fixes it for about 24 hours. Is ther...

gergelybalint

Casual Listener

4643 Views

9 replies

6 likes

Something went wrong
thumbs down
thumbs up
  • 4643 Views
  • 9 replies
  • 6 likes

Song disappeared suddenly from my PL. please help!!

Hi Guys,please please help me. A few days ago I found a song in the charts which was so great and I immediately saved it in my own playlist. I was playing that song a few days and since today the song disappeared suddenly and I dont find it anymore!!...

Casual Listener

Hi Guys, please please help me. A few days ago I found a song in the charts which was so great and I immediately saved it in my own playlist.  I was playing that song a few days and since toda...

Diego10x22

Casual Listener

997 Views

3 replies

0 likes

  • 997 Views
  • 3 replies
  • 0 likes

Behind the lyrics not showing up

I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my friends look at the lyrics for so I know they exis...

Visitor

I am not receiving the option to see lyrics while listening to music. I have reset my iPhone, reinstalled Spotify, and updated my phone to the current software. I am playing songs that I have seen my...

user-removed

Not applicable

4735 Views

3 replies

1 likes

  • 4735 Views
  • 3 replies
  • 1 likes

Cannot queue songs in offline mode from playlist

On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a wifi network it works fine. Why is this happening? ...

Casual Listener

On my iPhone 6 i cannot queue songs in offline mode from a play list. Nothing happens when i press the cicle with the three dots to get up the more alternatives for a track. When i am connected to a ...

Kikilala777

Casual Listener

1339 Views

2 replies

1 likes

offline mode
queue
  • 1339 Views
  • 2 replies
  • 1 likes

Busqueda en un playlist reproduce aleatorio

Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguien sabe que puedo hacer? Uso iPhone y la app esta actuali...

Newbie

Tengo premium y el problema es que al buscar en una playlist (que contiene varios artistas) uno en particular la reproduccion que hace es aleatoria o diferente a la busqueda que se hizo, ¿alguie...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Queue button not working

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for the queue but no response. Please help

Newbie

I don’t have premium on my phone and after the 23 jan 2018 update my queue button had stopped working. I have tried restarting my phone and re installing the app but no luck. I press the button for t...

phan_times

Community Legend

2132 Views

1 replies

0 likes

  • 2132 Views
  • 1 replies
  • 0 likes

Solved!! Some songs won’t play

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

Casual Listener

I have premium, when I had free some songs would just stay at 0s and not play. I wanted to see if it would work on premium and I wouldn’t, any help?

phan_times

Community Legend

926 Views

3 replies

0 likes

  • 926 Views
  • 3 replies
  • 0 likes

Now playing background color changes when swiping down

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you attempt to go to the next track. It's a subtle thing b...

Music Fan

There is a bug with the now playing screen where the background color will change to what the next track would be if you swipe down and come back. Then it changes back to the correct color if you att...

wowsaab

Music Fan

2193 Views

1 replies

2 likes

  • 2193 Views
  • 1 replies
  • 2 likes

Music pauses when I get notifications, specifically Snapchat

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Spotify, however everytime I get a Snapchat notificat...

Casual Listener

I know many other poeple have asked about this but I've tried most of what others are saying and it's not working for me. I have an iPhone X with the most recent 11.2.2 software update and Premium Sp...

Brianna_banana

Newbie

7807 Views

1 replies

0 likes

  • 7807 Views
  • 1 replies
  • 0 likes

Playlists, iPod Touch, and Spotify Connect

Hi all, Weird problem here. Maybe someone can help? The Setup:I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phone and Spotify Connect to control the iPod from the Android. All running...

Newbie

Hi all,   Weird problem here. Maybe someone can help?   The Setup: I have an iPod Touch which I occasionally connect (directly via audio cable) to my stereo. Then I use an Android phon...

1002 Views

0 replies

0 likes

Android
bug
iOS
Troubleshooting
  • 1002 Views
  • 0 replies
  • 0 likes

Songs out of order under Artist option

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by the same artist from the same album are out of orde...

Visitor

I have all my playlists in order by artist on both my iPhone and laptop. The issue is that on my iPhone, songs by the same artist are out of order. The artists are in alphabetical order but songs by ...

583 Views

0 replies

1 likes

  • 583 Views
  • 0 replies
  • 1 likes

The entire queue system seems very slow

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recognizes that I’ve pressed “Add to Queue”, and the “Adde...

Casual Listener

Hi, I’m using Spotify on both my Windows 7 64-bit PC, aswell as my IPhone 5GS, and have had constant problems with the queue feature for months now. Basically, it takes a while before Spotify recogni...

534 Views

0 replies

1 likes

  • 534 Views
  • 0 replies
  • 1 likes

No more airplay from iPhone to Apple TV!

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming of music via AirPlay. Also I can stream YouTube vide...

Casual Listener

Hi. A few days ago spotify stoped supporting AirPlay on the Apple TV via my iPhone 5. Mirroring is working, but there is no sound played! I also have an iPad. There is no problem with the streaming o...

Djsim

Casual Listener

1405 Views

3 replies

1 likes

  • 1405 Views
  • 3 replies
  • 1 likes

where's the option "download" in Your Library?

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only.Its much better and easy for situations without internet connection, for directly choosing in offline ...

Newbie

Hello everybody, in the new upgrade for iphone i couldn't find in the Menu the bottom option for music "download" to directly go to this music only. Its much better and easy for situations without i...

dmilette

Regular

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Crackling audio on Migos newest Album

I get cracking audio whenever I play audio when playing The Culture Album 2.

Casual Listener

I get cracking audio whenever I play audio when playing The Culture Album 2.

user-removed

Not applicable

1213 Views

3 replies

1 likes

  • 1213 Views
  • 3 replies
  • 1 likes