Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226982 Views

53 replies

13 likes

  • 226982 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151779 Views

507 replies

108 likes

  • 151779 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

106310 Views

19 replies

38 likes

  • 106310 Views
  • 19 replies
  • 38 likes

Can´t hear music after talking with Siri

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen again to the music... but, I can't hear anything. M...

Newbie

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen ...

Mcjensen43

Casual Listener

950 Views

2 replies

0 likes

  • 950 Views
  • 2 replies
  • 0 likes

USB Car compatibility

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After the last two updates, I am no longer able to play m...

Newbie

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After ...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

All downloaded songs are not showing when Wifi is not on and there are other issues aswell

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6. Firstly, not all my downloaded songs are showing when I type something into the search bar. For example, I have download a lot of songs from The Be...

Casual Listener

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6.   Firstly, not all my downloaded songs are showing when I type something into the search ...

AliArshad96

Casual Listener

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Discover] Restore Touch Preview on iOS App

Hello @ all, i downloaded a few tracks on my iphone. Now i´m trying to delete them permently. The only way i find is to switch of the "download" button but that won´t finally delete the track from my device.What can i do, exept delete the app complet...

Newbie

Hello @ all,   i downloaded a few tracks on my iphone. Now i´m trying to delete them permently. The only way i find is to switch of the "download" button but that won´t finally delete the trac...

Jack

Roadie

687 Views

1 replies

0 likes

downloaded
iOS
  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs on playlist not showing on iOS

I have made a playlist from all my favourite songs on itunes in spotify desktop, currently over 4000. This showed on my iOS app with no problems then suddenly today it shows as only having 700 songs and is using an older title for the playlist. Every...

Regular

I have made a playlist from all my favourite songs on itunes in spotify desktop, currently over 4000. This showed on my iOS app with no problems then suddenly today it shows as only having 700 songs ...

see_k

Regular

2761 Views

2 replies

0 likes

Desktop
iphone
missing sons
  • 2761 Views
  • 2 replies
  • 0 likes

Local Files not Downloading on iPhone

I just bought the new Taylor Swift album on iTunes and it showed up on my Mac fine and I can play it on Spotify there but for some reason these files will not download on my phone. I have uninstalled and redownloaded the app several times on my phone...

Casual Listener

I just bought the new Taylor Swift album on iTunes and it showed up on my Mac fine and I can play it on Spotify there but for some reason these files will not download on my phone. I have uninstalled...

sarahkate317

Casual Listener

799 Views

3 replies

1 likes

  • 799 Views
  • 3 replies
  • 1 likes

Link to all playlists for mobile app

I'm looking to house my Spotify playlists within an app as a web view, so that users can scroll through the playlist options. How do I find/create a link that will take users to pull all playlists at once? I have four playlists, total, and need to pr...

Newbie

I'm looking to house my Spotify playlists within an app as a web view, so that users can scroll through the playlist options. How do I find/create a link that will take users to pull all playlists at...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Download button missing from Spotify app installed in my IPad (IOS 11.11

After installing the latest IOS update, the Download button has gone missing from my IPad. However, this did not happen to my Iphone7 installed with similar latest IOS. My subscription is Premium level. Tried log out / log in, uninstalled / reinstall...

Newbie

After installing the latest IOS update, the Download button has gone missing from my IPad.  However, this did not happen to my Iphone7 installed with similar latest IOS.   My subscription...

1072 Views

0 replies

10 likes

  • 1072 Views
  • 0 replies
  • 10 likes

Honda HandsFreeLink NEXT/PREVIOUS buttons not working iOS 11.1.1

Ever since the iOS 11 update, I can no longer change the tracks on the streering wheel by using the NEXT/PREVIOUS buttons. I have an iPhone 7. Anyone else having the same issue/

Casual Listener

Ever since the iOS 11 update, I can no longer change the tracks on the streering wheel by using the NEXT/PREVIOUS buttons. I have an iPhone 7. Anyone else having the same issue/

avi8or

Casual Listener

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Offline Search

Something seems to have changed in a more recent update. When searching while offline, I used to be able to put in an artist name and pull up a long list of every song I have by or featuring them. Now, I only show 4 results of which the artist’s name...

Casual Listener

Something seems to have changed in a more recent update. When searching while offline, I used to be able to put in an artist name and pull up a long list of every song I have by or featuring them. No...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bug in sharing playlists

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could help me here. Thanks and best, Christian

Roadie

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could h...

straightup

Roadie

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Solved!! Bugs on iOS 11.2 beta 2

I know the OS is still on beta but these might still occur on the final release. First bug I encountered is that when music is playing on Spotify and then gets paused by another application or activity, on resume it is muted. I had to force close and...

Casual Listener

I know the OS is still on beta but these might still occur on the final release.   First bug I encountered is that when music is playing on Spotify and then gets paused by another application ...

nicolemartel486

Casual Listener

1536 Views

8 replies

2 likes

  • 1536 Views
  • 8 replies
  • 2 likes

Shuffle on 7 Day Trial

I am using the 7 day Trial for Premium and I notice that it still plays on Shuffle feature. Ain't I suppose to be able to listen to the albums in the order of the songs that is listed? Thanks!

Casual Listener

I am using the 7 day Trial for Premium and I notice that it still plays on Shuffle feature. Ain't I suppose to be able to listen to the albums in the order of the songs that is listed? Thanks!

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

IPhone app

I have a Family premium membership and have added my wife, sent her an invite and she has accepted. When I try to download the spotify app the app store prompts to charge the monthly fee. I already pay the fee monthly. Why can't I install for free? T...

Newbie

I have a Family premium membership and have added my wife, sent her an invite and she has accepted.  When I  try to download the spotify app the app store prompts to charge the monthly fee....

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Superuser Contribution Favoriting on Daily Mix

From the time between last year and this year my music taste has drastically changed and today I deleted most of the songs in my library. When I used to like my old music I would favorite things on the daily mix so I was wondering if my daily mixes w...

Newbie

From the time between last year and this year my music taste has drastically changed and today I deleted most of the songs in my library. When I used to like my old music I would favorite things on t...

Jack

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Local files will not even show on iphone

I have local files that are showing up on my desktop (MacBook Air, updated software) and I am trying ot download the local files onto my iphone (software updated), but the songs will not even show up on the playlist. The songs that are available on S...

Regular

I have local files that are showing up on my desktop (MacBook Air, updated software) and I am trying ot download the local files onto my iphone (software updated), but the songs will not even show up...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music keeps pausing for no reason

My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.

Newbie

My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.

Jack

Roadie

1718 Views

1 replies

0 likes

  • 1718 Views
  • 1 replies
  • 0 likes