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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36285 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101493 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1258 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298408 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125504 Views

19 replies

38 likes

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  • 19 replies
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'Downloads' disappeared from 'My Library'

This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was this too simple an option that you felt you needed t...

Casual Listener

This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was t...

LunarFreakonaut

Newbie

757 Views

1 replies

0 likes

disappeared
downloads
  • 757 Views
  • 1 replies
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spotify won´t accept my username and password even though it´s correct

since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that its correct for sure. I also can´t just change my pas...

Visitor

since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that it...

vanshaj1234

Casual Listener

5282 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! App won't play songs in my playlist

HiI'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't work on the app.Plz helpThanks

Gig Goer

Hi I'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't...

Sane2012

Casual Listener

53448 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Solved!! Offline Listening

I am on the latest IOS. I am not able to play offline songs. I have downloaded songs, but Spotify acts like its trying to connect.What am I doing wrong?

Newbie

I am on the latest IOS.  I am not able to play offline songs.  I have downloaded songs, but Spotify acts like its trying to connect. What am I doing wrong?

TheBrickSlayer

Roadie

1555 Views

1 replies

0 likes

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  • 1 replies
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Repeat track mode turns on automatically in my car

I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically switches to "repeat track" mode so I have to manually t...

Newbie

I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically swit...

zenubio

Composer

2995 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

please help. spotify sucks now due to constant skipping/pausing

I tried to address this issue two days ago with a similar thread. Spotify constantly skips songs, jumps forward, backward, and pauses while playing a song, or just quits entirely. I have been told it can be the Apple headphones I use but I have tried...

Casual Listener

I tried to address this issue two days ago with a similar thread. Spotify constantly skips songs, jumps forward, backward, and pauses while playing a song, or just quits entirely. I have been told it...

Voxitrix

Casual Listener

779 Views

2 replies

0 likes

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iOS URL scheme

is the URL scheme support changed or broken on iOS app 5.7.0.1055? A few versions ago the following calls from a third party iOS app would successfully open the spotify app search page. Now if I try them the spotify app opens but a popup window shows...

Newbie

is the URL scheme support changed or broken on iOS app 5.7.0.1055? A few versions ago the following calls from a third party iOS app would successfully open the spotify app search page. Now if I...

janela

Newbie

6171 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Why cant i find my downloads folder on my phone? I have an iphone if that makes a difference.

I can't find my downloaded music I can only see the saved playlists but none of the individual albums or songs that I downloaded.

Newbie

I can't find my downloaded music I can only see the saved playlists but none of the individual albums or songs that I downloaded. 

430 Views

0 replies

0 likes

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“Whoops!” Can’t Share Songs to Facebook

I can’t use the Spotify app’s share feature to share songs to Facebook. It shows a “Whoops!” message and a dead link. Similarly, if I try using the copy link feature and then pasting that to Facebook, the result is the same. I have no idea how to fix...

Newbie

I can’t use the Spotify app’s share feature to share songs to Facebook. It shows a “Whoops!” message and a dead link. Similarly, if I try using the copy link feature and then pasting that to Facebook...

846 Views

0 replies

0 likes

Facebook
IOS 11
Social
Spotify iOS
Whoops
Whoops!
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Solved!! Quick access to iOS equalizer

How do I make quick changes or switch on/off the equalizer without picking though menu after menu after menu -- and then reverse the process to get back to music? Who would design such a mess as this? Jesus Christ, this is the most painful UI have ev...

Roadie

How do I make quick changes or switch on/off the equalizer without picking though menu after menu after menu -- and then reverse the process to get back to music? Who would design such a mess as this...

tony310

Regular

3556 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

My ads and songs play twice

It’s super annoying when I have to hear the same ad twice and now my song play twice. I don’t know how to fix it and need help

Casual Listener

It’s super annoying when I have to hear the same ad twice and now my song play twice. I don’t know how to fix it and need help

Stitch1

Casual Listener

948 Views

2 replies

0 likes

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  • 2 replies
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spotify on ipod shuffle

is there any chance to link my ipod shuffle to spotify and if so how can I do it? thanks

Casual Listener

is there any chance to link my ipod shuffle to spotify and if so how can I do it? thanks 🙂

Bethany_Dawn

Community Legend

5715 Views

3 replies

0 likes

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Having trouble listening to different songs on two different devices

Hello, I have having trouble listening to my playlist on my iPhone if my mom wants to listen to hers on her Iphone. We share the Spotify account, is there any way we can listen to our own playlist and not be interrupted with the songs switching ?

Newbie

Hello, I have having trouble listening to my playlist on my iPhone if my mom wants to listen to hers on her Iphone. We share the Spotify account, is there any way we can listen to our own playlist an...

user-removed

Not applicable

666 Views

1 replies

0 likes

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  • 1 replies
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can't select songs only shuffle

i just i got a new iphone and downloaded spotify and it only lets me shuffle songs and not select them directly, anyone know how to fix this?

Casual Listener

i just i got a new iphone and downloaded spotify and it only lets me shuffle songs and not select them directly, anyone know how to fix this?

eilwiiyyuct80

Casual Listener

529 Views

2 replies

0 likes

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  • 2 replies
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Songs already thumbs up

When I play radio stations some songs are appearing with the thumbs up icon already green. I haven’t tried thumbs downing any of them because so far they have all been songs I like.

Newbie

When I play radio stations some songs are appearing with the thumbs up icon already green.  I haven’t tried thumbs downing any of them because so far they have all been songs I like.

jazznow

Newbie

664 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

voting function on collab playslists

can someone please tell me why there is not a vote option for a collaborative playlist (for say a party) where people can add songs and vote up or down songs to be heard? this was a function in itunes (called itunesDJ) and it was incredible. this nee...

Newbie

can someone please tell me why there is not a vote option for a collaborative playlist (for say a party) where people can add songs and vote up or down songs to be heard? this was a function in itune...

547 Views

0 replies

2 likes

  • 547 Views
  • 0 replies
  • 2 likes

Shuffle STILL NOT WORKING!

Why do you refuse to fix this, Spotify? No matter how you sort to the playlist (A->Z, Recently added, etc.) it will only play songs from the beginning of that list. I'm gonna start looking for other playlist apps/sites. Any recomendations?

Newbie

Why do you refuse to fix this, Spotify? No matter how you sort to the playlist (A->Z, Recently added, etc.) it will only play songs from the beginning of that list. I'm gonna start looking for oth...

quitos

Newbie

1466 Views

3 replies

2 likes

  • 1466 Views
  • 3 replies
  • 2 likes

Solved!! Sort albums by recently added

No option to sort my albums by date added on iPad but I can on PC and android, why is this function not on iOS ? thanks, grant

Casual Listener

No option to sort my albums by date added on iPad but I can on PC and android, why is this function not on iOS ?   thanks, grant

BibooLaboom

Casual Listener

6582 Views

8 replies

2 likes

  • 6582 Views
  • 8 replies
  • 2 likes